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It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Level: Entry Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Per Diem Education Level: High School Salary Range: $19.35 - $21.35 Hourly Job Shift: Varied DescriptionPosition Summary The Concierge is responsible for answering and routing calls, greeting visitors, assisting residents and visitors with various tasks, office clerical work, handling emergencies, and providing support services to the administrative staff ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Answering multi line telephone system; routing calls, transferring calls, and taking messages (*CF) Welcoming visitors; asking them to sign in and sign out, providing ID badges when necessary, alerting residents when their visitors arrive (*CF) Handling Emergencies in a calm and composed manner; Calling 911 in the event of an emergency, reading the fire alarm panel, communicating with emergency personnel, residents, and staff during an emergency, activating quick message communication, contacting the Wellness Nurse if a resident has a physical emergency (*CF) Entering work requests in Worxhub Coordinating services for residents; transportation, dining reservations, guest room reservations, event ticket purchasing, package/mail distribution, activity sign up, housekeeping and maintenance requests, and other services as assigned (*CF) Assisting Resident Services Director, Activities Coordinator and other department heads with clerical work as needed Completing all required training and in-services All other duties as assigned QualificationsGENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Able to work a flexible schedule, including weekends and/or holidays Maintains predictable and reliable attendance, wearing the appropriate uniform as assigned Qualifications High school diploma or HSE, with two years of similar experience, or Associates degree or equivalent from two-year college or technical school, with one year of similar experience Computer skills using word processing, spreadsheet, desktop publishing, and data base programs Excellent customer service and verbal communication skills Ability to multitask Demonstrated knowledge of appropriate skills for communicating by telephone and in person with individuals of all ages, especially the geriatric population Entry
- Immediately
- New Paltz, NY 12561
- 6/27/25

It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Per Diem Salary Range: $48.85 - $53.85 Hourly Job Shift: Varied Job Category: Health Care DescriptionPosition Summary The Charge RN is responsible to maintain the nursing philosophy, objectives, and standards of quality nursing care; and ensure compliance with standards, codes, rules and regulations, and the policies set-forth by Woodland Pond ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Administrative Functions: Notifies the Director of Nursing and Administrator on Call as required (*CF) Participates actively with IDT and follows-through on actions determined by the Team Is responsible for every resident in the Health Center (*CF) Serves as a resident advocate and ensures resident rights are maintained Supports the medical staff Works collaboratively with all departments at Woodland Pond Works with staff in the planning of the units services, programs, and activities Ensures consistency between all units in nursing care Ensures staff comply with polices and standards of care (*CF) Ensures completeness of Accident and Incident reports Serves as a leader and resource for nursing staff Participates in investigations as assigned (*CF) Ensures safe quality care is provided to the residents daily, and essential information is communicated to provide appropriate continuity of care from admission to discharge (*CF) Is a liaison with residents, families, and other departments to adequately plan for and provide resident care Guides LPNs and CNAs responsibilities (*CF) Ensures accurate, appropriate, and complete documentation by all nursing staff Care Plan, Kardex, MDS, and Assessment Ensures accuracy of each Completes timely as assigned Effectively communicates the plan of care Ensures that resident care plan is followed (*CF) Communication Ensures appropriate and ongoing communication to the resident, family, staff, MD, IDT, etc. (*CF) Uses communication to enhance quality of resident care and staff working environment Personnel/Staff Development Assists with employee evaluations, employee praise, and discipline as necessary (*CF) Actively participates with staff education Promotes an environment of learning Ensures staff attends mandatory in-services and meets minimum continuing education requirements Conducts routine staff audits to ensure care is being delivered per care plan and medical staff orders (*CF) Ensures work consistency among staff Promotes a positive, friendly work environment Equipment and Supplies Ensures appropriate are available and monitors that supplies are utilized appropriately to avoid waste Is cost-effective Policy and Procedure Manuals Ensures staff awareness of manuals, including other departments (e.g. SDS, emergency protocols) Uses manual and assists other staff on using policies as necessary (*CF) Quality Assurance Constantly strives to enhance the resident and staff experience Reports and completes necessary paperwork for each resident incident/accident/change in condition (*CF) Safety/Infection Control Ensures staff compliance with standards and regulations Reports potential outbreaks and takes appropriate measures to control/eliminate infection control exposures Staffing Coverage Required to ensure appropriate coverage for the nursing department 24/7, including weekends, holidays, and off-shifts (*CF) Works beyond normal working hours, or in other positions temporarily when necessary (e.g. administers medications) (*CF) Is subject to callback during emergency conditions Takes RN on-call as needed Other Specific Requirements Must have patience, tact, a cheerful disposition, and be enthusiastic Must work harmoniously with others Seeks out new methods and principles to incorporate into the nursing practice Creates and maintains an atmosphere of warmth, personal interest, positive emphasis, as well as a calm environment (*CF) Able to make independent decisions Able to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures necessary to provide quality care Promotes teamwork and collaboration among Woodland Pond staff members Ongoing education Must continually strive to enhance knowledge, and ensure evidenced-based nursing is being practiced Encouraged to attend an out-of-facility continuing education seminars Completes all required training and in-services All other duties as assigned QualificationsGENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Demonstrated knowledge and skills necessary to provide care to and communicate with primarily the geriatric population Demonstrated knowledge of the principles of growth and development over the life span Able to assess data reflecting the residents status and interpret the appropriate information needed to identify each residents requirements relative to their age-specific needs Able to work a flexible schedule Maintains predictable and reliable attendance Qualifications RN graduate of an accredited school of nursing Minimum two years of clinical nursing experience preferred Holds a current, unencumbered RN license to practice in the State of New York Proficiency with computers and standard office software Valid CPR certification
- Immediately
- New Paltz, NY 12561
- 6/27/25

Description:
We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities.
Responsibilities
Answer and direct phone calls
Organize and schedule appointments
Plan meetings and take detailed minutes
Assist in the preparation of regularly scheduled reports
Order office supplies and research new deals and suppliers
Maintain contact lists
Book travel arrangements
Benefits:
Paid Time Off and Holidays with Generous Company Discounts annually given.
Life Insurance
Employee Wellness and 401k plans
- Full Time
- Immediately
- 162000 Year
- Denver, CO 80216
- 6/27/25
Hudson Valley Credit Union is currently recruiting for the position of Supervisor Contact Center. Primary Function: directly supervise, coach and develop Contact Center Specialists in order to achieve organizational and department goals. Monitor the daily activities of the Contact Center Specialists to ensure member satisfaction and to support HVCU service standards and core values.
Responsibilities
- Support employee development and ensure implementation of HVCU Sales and Service Success Model during daily interactions by setting the example, outlining clear and attainable expectations and closely monitoring key performance metrics of direct reports.
- Track employee performance by evaluating results of the Contact Center Key Performance Indicators (KPI) of each direct report. Deliver results to agent during monthly one on one meetings and annual performance review. Make recommendations for staff promotions, corrective actions and/or terminations based on employee performance.
- Provide high level resource support to staff members by maintaining a complete understanding of HVCU products and services as well as policies and procedures. Handle member escalations to ensure concerns are resolved properly.
- Utilize Contact Center systems to monitor communication channels and employee availability to ensure service level goals are met.
- Consistently contribute to the Credit Union’s initiative of continuous improvement by communicating suggestions that enhances revenue, reduces expenses and/or streamlines and improves operations.
- Regularly review employee timecards to ensure direct reports’ daily punches are recorded and minimum required hours are met. Approve timecards prior to required payroll deadlines to ensure employees are compensated appropriately.
- Interview, hire and evaluate Contact Center personnel. Coordinate new hire training and ensure satisfactory completion of assessment tests. Pursue development opportunities for existing staff to support the Credit Union’s goals and employee development.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- Associate’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience required
- Minimum 1 Year Supervisory leadership or similar work experience experience required
- Minimum 1 Year Customer service experience in a sales environment experience required
Remote Work Requirements
- Local Remote (Orange, Dutchess, Ulster, Westchester, Putnam, Rockland Counties)
- Must have access to reliable and high speed Internet.
- Home office/ work environment should be in a quiet and professional setting.
- Must be able to commute to HQ building when necessary.
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Associate’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience required
- Minimum 1 Year Supervisory leadership or similar work experience experience required
- Minimum 1 Year Customer service experience in a sales environment experience required
Remote Work Requirements
- Local Remote (Orange, Dutchess, Ulster, Westchester, Putnam, Rockland Counties)
- Must have access to reliable and high speed Internet.
- Home office/ work environment should be in a quiet and professional setting.
- Must be able to commute to HQ building when necessary.
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Support employee development and ensure implementation of HVCU Sales and Service Success Model during daily interactions by setting the example, outlining clear and attainable expectations and closely monitoring key performance metrics of direct reports.
- Track employee performance by evaluating results of the Contact Center Key Performance Indicators (KPI) of each direct report. Deliver results to agent during monthly one on one meetings and annual performance review. Make recommendations for staff promotions, corrective actions and/or terminations based on employee performance.
- Provide high level resource support to staff members by maintaining a complete understanding of HVCU products and services as well as policies and procedures. Handle member escalations to ensure concerns are resolved properly.
- Utilize Contact Center systems to monitor communication channels and employee availability to ensure service level goals are met.
- Consistently contribute to the Credit Union’s initiative of continuous improvement by communicating suggestions that enhances revenue, reduces expenses and/or streamlines and improves operations.
- Regularly review employee timecards to ensure direct reports’ daily punches are recorded and minimum required hours are met. Approve timecards prior to required payroll deadlines to ensure employees are compensated appropriately.
- Interview, hire and evaluate Contact Center personnel. Coordinate new hire training and ensure satisfactory completion of assessment tests. Pursue development opportunities for existing staff to support the Credit Union’s goals and employee development.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Poughkeepsie, NY 12603
- 6/26/25
Hudson Valley Credit Union is recruiting for the position of Relationship Advisor. Primary Function: provide highest level member service through efficient, accurate transaction processing and applying a consultative needs-based sales approach, focused on establishing new member relationships, and deepening and retaining existing relationships, to cross sell HVCU products and services.
Responsibilities
- Accurately process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas as needed.
- Responsible for handling large volumes of cash and negotiable items. Assists management with daily operational tasks including operator, ATM, TellerInfinity and branch proof.
- Open new memberships, new accounts, new loans and process loan and account transactions. Refer members to branch business partners for consultation on Financial Services, Insurance Services, Real Estate and Business products as appropriate to meet member needs.
- Consistently follow all applicable policies and procedures. Utilize required programs and systems to assist with cross selling HVCU products and services.
- Acquire in-depth knowledge of credit union products and services through ongoing training and education. Train new Universal Branch Associates as needed.
- Meet or exceed established individual and team goals through the consistent application of the HVCU Sales and Service model in all member interactions. Support the successful implementation of marketing programs and promotions by creating member awareness.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing, required
- NYS Notary Public license achieved within 12 months of obtaining position, required
- Minimum 1 Year Customer service and sales experience in a financial institution or retail environment experience, required
- Previous Teller or cash handling experience in a financial institution or retail environment, preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing, required
- NYS Notary Public license achieved within 12 months of obtaining position, required
- Minimum 1 Year Customer service and sales experience in a financial institution or retail environment experience, required
- Previous Teller or cash handling experience in a financial institution or retail environment, preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Accurately process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas as needed.
- Responsible for handling large volumes of cash and negotiable items. Assists management with daily operational tasks including operator, ATM, TellerInfinity and branch proof.
- Open new memberships, new accounts, new loans and process loan and account transactions. Refer members to branch business partners for consultation on Financial Services, Insurance Services, Real Estate and Business products as appropriate to meet member needs.
- Consistently follow all applicable policies and procedures. Utilize required programs and systems to assist with cross selling HVCU products and services.
- Acquire in-depth knowledge of credit union products and services through ongoing training and education. Train new Universal Branch Associates as needed.
- Meet or exceed established individual and team goals through the consistent application of the HVCU Sales and Service model in all member interactions. Support the successful implementation of marketing programs and promotions by creating member awareness.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Poughkeepsie, NY 12601
- 6/26/25

It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Part Time Salary Range: $19.35 - $22.95 Hourly Job Shift: Days/Eves Job Category: Health Care Description$7,500 Sign-On BONUS Exclusively for HHA/CNA/CNA IIEffective 5/1/2025 to 5/31/2025, we are offering a substantial $7,500* BONUS!Candidates must have a start date on or before 5/31/2025.*Bonus will be calculated based on the FTE at the time of payment. No bonus for Per Diem.Position SummaryThe CNA is responsible to provide each of your assigned residents with routine daily nursing care and services in accordance with the residents assessment and care plan, and as may be directed by your supervisors. As a Certified Nursing Assistant you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned dutiesESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Administrative Functions:Uses the wristband and photo to identify residents before administering treatments, serving meals, etc., as necessary (*CF)Documents all cares provided in EMR (*CF)Reports all changes in the residents condition to the Charge Nurse (*CF)Agrees not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the AdministratorAgrees not to disclose residents protected health information and promptly report suspected or known violations of such disclosure to the AdministratorReports any known or suspected unauthorized attempt to access facilitys information systemPersonnel:Performs all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors (*CF)Cooperates with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents (*CF)Creates and maintains an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shiftMeets with nursing personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of servicesReports all complaints and grievances made by the resident (*CF)Reports occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals to your supervisorReports known or suspected incidents of fraud to the Administrator/Corporate Compliance OfficerEnsures that departmental computer workstations left unattended are properly logged off or the password protected automatic screen-saver activates within established facility policy guidelines Personal Nursing Care Functions:Participates in and receive the nursing report upon reporting for duty (*CF)Assists resident with all grooming tasks each shift, including but not limited to, oral/dental care, bathing, dressing, hair care, shaving, nail care (*CF)Assists resident with bowel and bladder functions and any incontinence care, ensuring residents are dry (*CF)Assists in transporting residents to/from appointments, activity and social programs, etc., as necessaryAssists with lifting, turning, moving, positioning, and transporting residents into and out of beds, chairs, bathtubs, wheelchairs, etc. as per care plan, using proper body mechanics.(*CF)Assists residents to walk with or without self-help devices as instructedWeighs and measures residents as instructed (*CF)Measures and records temperatures, pulse, and respirations (TPRs), and BP as instructedAnswers resident calls as promptly as feasible, ensuring that residents who are unable to call for help are checked frequently (*CF)Assists with the care of the dying resident and provide post-mortem care as instructed (*CF)Food Service FunctionsPrepares residents for meals (i.e., take to bathroom, wash hands, comb hair, raise bed, position tables, place clothing protectors or napkins, take to/from dining room, etc.) (*CF)Serves food trays. Assists with feeding as indicated (i.e., cutting foods, feeding, assist in dining room supervision, etc.) (*CF)Assists residents with identifying food arrangements (i.e., informing resident with sight problem of foods that are on his/her tray, where it is located, if it is hot/cold, etc.)Records the residents food/fluid intake. Reports changes in the residents eating habits (*CF)Keeps residents water pitchers clean and filled with fresh water (on each shift), and within easy reach of the resident (*CF)Serves between meal and bedtime snacks (*CF)Performs after meal care (i.e., remove trays, clean residents hands, face, clothing, take to bathroom, brush teeth, clean dentures, etc.)Checks rooms for food articles (i.e., food in proper container, unauthorized food items, etc.)Staff Development:Attends and participates in scheduled training and educational classes to maintain current certification as a Nursing Assistant (*CF)Attends and participates in scheduled orientation programs and activitiesAttends and participates in facility in-service training programs as instructedSafety and SanitationWashes hands before and after performing any service for the residentKeeps the nurses call system within easy reach of the resident (*CF)Immediately notifies the Charge Nurse of any resident leaving/missing from the facility (*CF)Follows established safety precautions in the performance of all dutiesReports any communicable or infectious disease to the Director of Nursing Services and/or to the Infection Control CoordinatorFollows established isolation precautions and procedures (*CF)Wears and/or uses safety equipment and supplies (e.g., gait belt, mechanical lifts, etc.) when lifting or moving residentsReports missing/illegible labels and SDSs to your supervisorEquipment and Supply Functions:Uses only the equipment you have been trained to use in a safe mannerReports defective equipment to the Charge NurseInforms the Charge Nurse of your equipment and supply needsResident RightsMaintains the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information (*CF)Ensures that you treat all residents fairly, and with kindness, dignity, and respect, knocking before entering room, ensuring privacy for all care provided (*CF)Reports all allegations of resident abuse and/or misappropriation of resident property (*CF)Honors the residents refusal of treatment request. Report such requests to your supervisorIII. Working ConditionsWorks throughout the nursing service area (i.e. nurses stations, resident rooms, etc.), intermittently moving due to frequent interruptionsIs involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstancesIs subject to hostile and emotionally upset residents, family members, personnel, and visitorsWorks beyond normal working hours, on weekends and holidays, and in other positions temporarily, when necessaryIs subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.)Completes all required training and in-servicesAll other duties as assignedQualificationsGENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Must be a supportive team member, contribute to and be an example of team work and team concept Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public Must not pose a direct threat to the health and safety of other individuals in the workplace Accepts and responds to constructive criticism Able to work a flexible schedule Maintains predictable and reliable attendance Qualifications High school diploma or HSE Holds a current, Nursing Assistant certification in New York State Valid CPR certification Proficiency with computers and standard office software Must be able to read, write, speak, and understand the English language Demonstrated knowledge and skills necessary to provide care primarily to the geriatric population
- Part Time
- Immediately
- New Paltz, NY 12561
- 6/26/25

It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Per Diem Salary Range: $21.03 - $23.03 Hourly Job Shift: Varied Job Category: Health Care Description$7,500 Sign-On BONUS Exclusively for HHA/CNA/CNA IIEffective 5/1/2025 to 5/31/2025, we are offering a substantial $7,500* BONUS!Candidates must have a start date on or before 5/31/2025.*Bonus will be calculated based on the FTE at the time of payment. No bonus for Per Diem.Position SummaryThe CNA II is responsible to provide each of your assigned residents with routine daily nursing care and services in accordance with the residents assessment and care plan, and as may be directed by your supervisors. As a Certified Nursing Assistant you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned dutiesCNA II: ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Administrative Functions:Uses the wristband and photo to identify residents before administering treatments, serving meals, etc., as necessary (*CF)Documents all cares provided in EMR (*CF)Ensures that extensive nursing care documentation is complete in CNA cardex to demonstrate completion of additional tasks (*CF)Reports all changes in the residents condition to the Charge Nurse (*CF)Agrees not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the AdministratorAgrees not to disclose residents protected health information and promptly report suspected or known violations of such disclosure to the AdministratorReports any known or suspected unauthorized attempt to access facilitys information systemPersonnel:Performs all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors (*CF)Cooperates with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents (*CF)Creates and maintains an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shiftMeets with nursing personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of servicesReports all complaints and grievances made by the resident (*CF)Reports occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals to your supervisorReports known or suspected incidents of fraud to the Administrator/Corporate Compliance OfficerEnsures that departmental computer workstations left unattended are properly logged off or the password protected automatic screen-saver activates within established facility policy guidelines Personal Nursing Care Functions:Participates in and receive the nursing report upon reporting for duty (*CF)High frequency of admission and discharges-ensures all care related to these processes are completed to include:Obtaining frequent vital signs-at least once each shiftObtaining frequent weights-daily, initially (*CF)Assists resident with all grooming tasks each shift, including but not limited to, oral/dental care, bathing, dressing, hair care, shaving, nail care (*CF)Frequent skin monitoring due to anticoagulant therapies and/or special brace/sling use and report to nurse any irregularity observed (*CF)Performs necessary treatments (i.e. OTC creams, barrier creams, etc.) (*CF)Assists nurses with frequent treatments and assessments, as directed (*CF)Assists resident with bowel and bladder functions and any incontinence care, ensuring residents are dry (*CF)Tracks and documents all daily intake and participates in tracking/reporting of daily fluid goals not met (*CF)Performs foley catheter care and documents/reports output each shift (*CF)Assists in transporting residents to/from appointments, activity and social programs, etc., as necessaryProvides care for residents with overall higher acuity, providing total assist for turning and positioning, dressing, personal hygiene, more frequent toileting schedules, higher prevalence of max to total assist with all ADLs as per care plan, using proper body mechanics and mechanical lifts as warranted (*CF)Frequent use of different types of mechanical lifts due to high incidence of total dependence in transfer (*CF)Assists residents to walk with or without self-help devices as instructedFollows Spinal, Sternal, and Hip precautions for all ordered residents regarding fresh post-op critical care (*CF)Answers resident calls as promptly as feasible, ensuring that residents who are unable to call for help are checked frequently (*CF)Assists with the care of the dying resident and provide post-mortem care as instructed (*CF)Food Service Functions:Prepares residents for meals (i.e., take to bathroom, wash hands, comb hair, raise bed, position tables, place clothing protectors or napkins, take to/from dining room, etc.) (*CF)Monitors and adheres to high prevalence of mechanically altered diets, thickened liquids and adaptive equipment use for meals (*CF)Serves food trays. Provides total assistance with feeding (i.e., cutting foods, feeding, assist in dining room supervision, etc.) (*CF)Assists residents with identifying food arrangements (i.e., informing resident with sight problem of foods that are on his/her tray, where it is located, if it is hot/cold, etc.)Records the residents food/fluid intake. Reports changes in the residents eating habits (*CF)Keeps residents water pitchers clean and filled with fresh water (on each shift), and within easy reach of the resident (*CF)Serves between meal and bedtime snacks. Documents such in the intake book (*CF)Performs after meal care (i.e., remove trays, clean residents hands, face, clothing, take to bathroom, brush teeth, clean dentures, etc.)Checks rooms for food articles (i.e., food in proper container, unauthorized food items, etc.)Staff Development:Attends and participates in scheduled training and educational classes to maintain current certification as a Nursing Assistant (*CF)Attends and participates in scheduled orientation programs and activitiesAttends and participates in facility in-service training programs as instructedSafety and Sanitation:Washes hands before and after performing any service for the residentKeeps the nurses call system within easy reach of the resident (*CF)Resonds to and checks each shift for placement and function of alarms (i.e, bed, chair, tab, floor pad, etc.) (*CF)Monitor bed rails and bed height to ensure they are as care planned to ensure resident safety (*CF)Immediately notifies the Charge Nurse of any resident leaving/missing from the facility (*CF)Follows established safety precautions in the performance of all dutiesReports any communicable or infectious disease to the Director of Nursing Services and/or to the Infection Control CoordinatorFollows established isolation precautions and procedures (*CF)Wears and/or uses safety equipment and supplies (i.e., gait belt, mechanical lifts, etc.) when lifting or moving residentsMonitors and/or applies as ordered all specialty braces/slings as per care plan, such as TLSO, Miam-J collars, etc (*CF)Monitors restraints, if ordered. Ensures they are released every 2 hours and for all meals and care provided (*CF)Reports missing/illegible labels and SDSs to your supervisorEquipment and Supply Functions:Uses only the equipment you have been trained to use in a safe mannerReports defective equipment to the Charge NurseInforms the Charge Nurse of your equipment and supply needsResident Rights:Maintains the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information (*CF)Ensures that you treat all residents fairly, and with kindness, dignity, and respect, knocking before entering room, ensuring privacy for all care provided (*CF)Reports all allegations of resident abuse and/or misappropriation of resident property (*CF)Honors the residents refusal of treatment request. Reports such requests to the nursing supervisorIII. Working Conditions:Adherence to a strict regulatory environment (*CF)Adherence to highly detailed, consistently changing, individualized care planned nursing instructions (*CF)Works throughout the nursing service area (i.e. nurses stations, resident rooms, etc.), intermittently moving due to frequent interruptionsIs involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstancesIs subject to hostile and emotionally upset residents, family members, personnel, and visitorsWorks beyond normal working hours, on weekends and holidays, and in other positions temporarily, when necessaryIs subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.)Completes all required training and in-servicesAll other duties as assignedQualificationsGENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Must be a supportive team member, contribute to and be an example of team work and team concept Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public Must not pose a direct threat to the health and safety of other individuals in the workplace Accepts and responds to constructive criticism Able to work a flexible schedule Maintains predictable and reliable attendance Qualifications High school diploma or HSE Holds a current Nursing Assistant certification in New York State Valid CPR certification Proficiency with computers and standard office software Must be able to read, write, speak, and understand the English language Demonstrated knowledge and skills necessary to provide care primarily to the geriatric population
- Immediately
- New Paltz, NY 12561
- 6/26/25

It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Part Time Salary Range: $20.58 - $24.18 Hourly Job Shift: Night Job Category: Health Care Description$7,500 Sign-On BONUS Exclusively for HHA/CNA/CNA IIEffective 5/1/2025 to 5/31/2025, we are offering a substantial $7,500* BONUS!Candidates must have a start date on or before 5/31/2025.*Bonus will be calculated based on the FTE at the time of payment. No bonus for Per Diem.Position SummaryThe CNA II is responsible to provide each of your assigned residents with routine daily nursing care and services in accordance with the residents assessment and care plan, and as may be directed by your supervisors. As a Certified Nursing Assistant you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned dutiesCNA II: ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Administrative Functions:Uses the wristband and photo to identify residents before administering treatments, serving meals, etc., as necessary (*CF)Documents all cares provided in EMR (*CF)Ensures that extensive nursing care documentation is complete in CNA cardex to demonstrate completion of additional tasks (*CF)Reports all changes in the residents condition to the Charge Nurse (*CF)Agrees not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the AdministratorAgrees not to disclose residents protected health information and promptly report suspected or known violations of such disclosure to the AdministratorReports any known or suspected unauthorized attempt to access facilitys information systemPersonnel:Performs all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors (*CF)Cooperates with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents (*CF)Creates and maintains an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shiftMeets with nursing personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of servicesReports all complaints and grievances made by the resident (*CF)Reports occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals to your supervisorReports known or suspected incidents of fraud to the Administrator/Corporate Compliance OfficerEnsures that departmental computer workstations left unattended are properly logged off or the password protected automatic screen-saver activates within established facility policy guidelines Personal Nursing Care Functions:Participates in and receive the nursing report upon reporting for duty (*CF)High frequency of admission and discharges-ensures all care related to these processes are completed to include:Obtaining frequent vital signs-at least once each shiftObtaining frequent weights-daily, initially (*CF)Assists resident with all grooming tasks each shift, including but not limited to, oral/dental care, bathing, dressing, hair care, shaving, nail care (*CF)Frequent skin monitoring due to anticoagulant therapies and/or special brace/sling use and report to nurse any irregularity observed (*CF)Performs necessary treatments (i.e. OTC creams, barrier creams, etc.) (*CF)Assists nurses with frequent treatments and assessments, as directed (*CF)Assists resident with bowel and bladder functions and any incontinence care, ensuring residents are dry (*CF)Tracks and documents all daily intake and participates in tracking/reporting of daily fluid goals not met (*CF)Performs foley catheter care and documents/reports output each shift (*CF)Assists in transporting residents to/from appointments, activity and social programs, etc., as necessaryProvides care for residents with overall higher acuity, providing total assist for turning and positioning, dressing, personal hygiene, more frequent toileting schedules, higher prevalence of max to total assist with all ADLs as per care plan, using proper body mechanics and mechanical lifts as warranted (*CF)Frequent use of different types of mechanical lifts due to high incidence of total dependence in transfer (*CF)Assists residents to walk with or without self-help devices as instructedFollows Spinal, Sternal, and Hip precautions for all ordered residents regarding fresh post-op critical care (*CF)Answers resident calls as promptly as feasible, ensuring that residents who are unable to call for help are checked frequently (*CF)Assists with the care of the dying resident and provide post-mortem care as instructed (*CF)Food Service Functions:Prepares residents for meals (i.e., take to bathroom, wash hands, comb hair, raise bed, position tables, place clothing protectors or napkins, take to/from dining room, etc.) (*CF)Monitors and adheres to high prevalence of mechanically altered diets, thickened liquids and adaptive equipment use for meals (*CF)Serves food trays. Provides total assistance with feeding (i.e., cutting foods, feeding, assist in dining room supervision, etc.) (*CF)Assists residents with identifying food arrangements (i.e., informing resident with sight problem of foods that are on his/her tray, where it is located, if it is hot/cold, etc.)Records the residents food/fluid intake. Reports changes in the residents eating habits (*CF)Keeps residents water pitchers clean and filled with fresh water (on each shift), and within easy reach of the resident (*CF)Serves between meal and bedtime snacks. Documents such in the intake book (*CF)Performs after meal care (i.e., remove trays, clean residents hands, face, clothing, take to bathroom, brush teeth, clean dentures, etc.)Checks rooms for food articles (i.e., food in proper container, unauthorized food items, etc.)Staff Development:Attends and participates in scheduled training and educational classes to maintain current certification as a Nursing Assistant (*CF)Attends and participates in scheduled orientation programs and activitiesAttends and participates in facility in-service training programs as instructedSafety and Sanitation:Washes hands before and after performing any service for the residentKeeps the nurses call system within easy reach of the resident (*CF)Resonds to and checks each shift for placement and function of alarms (i.e, bed, chair, tab, floor pad, etc.) (*CF)Monitor bed rails and bed height to ensure they are as care planned to ensure resident safety (*CF)Immediately notifies the Charge Nurse of any resident leaving/missing from the facility (*CF)Follows established safety precautions in the performance of all dutiesReports any communicable or infectious disease to the Director of Nursing Services and/or to the Infection Control CoordinatorFollows established isolation precautions and procedures (*CF)Wears and/or uses safety equipment and supplies (i.e., gait belt, mechanical lifts, etc.) when lifting or moving residentsMonitors and/or applies as ordered all specialty braces/slings as per care plan, such as TLSO, Miam-J collars, etc (*CF)Monitors restraints, if ordered. Ensures they are released every 2 hours and for all meals and care provided (*CF)Reports missing/illegible labels and SDSs to your supervisorEquipment and Supply Functions:Uses only the equipment you have been trained to use in a safe mannerReports defective equipment to the Charge NurseInforms the Charge Nurse of your equipment and supply needsResident Rights:Maintains the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information (*CF)Ensures that you treat all residents fairly, and with kindness, dignity, and respect, knocking before entering room, ensuring privacy for all care provided (*CF)Reports all allegations of resident abuse and/or misappropriation of resident property (*CF)Honors the residents refusal of treatment request. Reports such requests to the nursing supervisorIII. Working Conditions:Adherence to a strict regulatory environment (*CF)Adherence to highly detailed, consistently changing, individualized care planned nursing instructions (*CF)Works throughout the nursing service area (i.e. nurses stations, resident rooms, etc.), intermittently moving due to frequent interruptionsIs involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstancesIs subject to hostile and emotionally upset residents, family members, personnel, and visitorsWorks beyond normal working hours, on weekends and holidays, and in other positions temporarily, when necessaryIs subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.)Completes all required training and in-servicesAll other duties as assignedQualificationsGENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Must be a supportive team member, contribute to and be an example of team work and team concept Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public Must not pose a direct threat to the health and safety of other individuals in the workplace Accepts and responds to constructive criticism Able to work a flexible schedule Maintains predictable and reliable attendance Qualifications High school diploma or HSE Holds a current Nursing Assistant certification in New York State Valid CPR certification Proficiency with computers and standard office software Must be able to read, write, speak, and understand the English language Demonstrated knowledge and skills necessary to provide care primarily to the geriatric population
- Part Time
- Immediately
- New Paltz, NY 12561
- 6/26/25
Hudson Valley Credit Union is recruiting for the position of Relationship Advisor - Bilingual. Primary Function: provide highest level member service through efficient, accurate transaction processing and applying a consultative needs-based sales approach, focused on establishing new member relationships, and deepening and retaining existing relationships, to cross sell HVCU products and services. Verbal and written fluency in English and Spanish is required.
Responsibilities
- Accurately process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas as needed.
- Responsible for handling large volumes of cash and negotiable items. Assists management with daily operational tasks including operator, ATM, TellerInfinity and branch proof.
- Open new memberships, new accounts, new loans and process loan and account transactions. Refer members to branch business partners for consultation on Financial Services, Insurance Services, Real Estate and Business products as appropriate to meet member needs.
- Consistently follow all applicable policies and procedures. Utilize required programs and systems to assist with cross selling HVCU products and services.
- Acquire in-depth knowledge of credit union products and services through ongoing training and education. Train new Universal Branch Associates as needed.
- Meet or exceed established individual and team goals through the consistent application of the HVCU Sales and Service model in all member interactions. Support the successful implementation of marketing programs and promotions by creating member awareness.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing, required
- Verbal and written fluency in English and Spanish, required
- NYS Notary Public license achieved within 12 months of obtaining position, required
- Minimum 1 Year Customer service and sales experience in a financial institution or retail environment experience, required
- Previous Teller or cash handling experience in a financial institution or retail environment, preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing, required
- Verbal and written fluency in English and Spanish, required
- NYS Notary Public license achieved within 12 months of obtaining position, required
- Minimum 1 Year Customer service and sales experience in a financial institution or retail environment experience, required
- Previous Teller or cash handling experience in a financial institution or retail environment, preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Accurately process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas as needed.
- Responsible for handling large volumes of cash and negotiable items. Assists management with daily operational tasks including operator, ATM, TellerInfinity and branch proof.
- Open new memberships, new accounts, new loans and process loan and account transactions. Refer members to branch business partners for consultation on Financial Services, Insurance Services, Real Estate and Business products as appropriate to meet member needs.
- Consistently follow all applicable policies and procedures. Utilize required programs and systems to assist with cross selling HVCU products and services.
- Acquire in-depth knowledge of credit union products and services through ongoing training and education. Train new Universal Branch Associates as needed.
- Meet or exceed established individual and team goals through the consistent application of the HVCU Sales and Service model in all member interactions. Support the successful implementation of marketing programs and promotions by creating member awareness.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Middletown, NY 10940
- 6/25/25
Hudson Valley Credit Union is currently recruiting for the position of Card Ser Rep I. Primary Function: perform a variety of duties to support operational requirements including, but not limited to, issuing and reissuing debit and credit cards, answering members inquires, dispute and fraud claim processing, settlement of accounts, account adjustments, mailing statements and data input. Serve as a resource specialist by responding to internal and external member service requests. Responsibilities require a moderate volume of phone communication and interactions with third party vendors.
Responsibilities
- Use internal and third party reports and forms to perform setup of new debit and credit card accounts, conduct maintenance on debit cards and credit cards including, but not limited to, card activation, processing travel memos, altering credit limits, closing accounts, updating cardholder details, loading/deleting insurance coverage, setup automatic payments, posting exceptions, lost/stolen account report, account adjustments, returned items, balance transfer requests and statement copy requests, and conduct monthly credit card statement audits.
- Respond to card inquiries and process dispute and fraud claims for debit card, credit card and ATM card transactions in accordance with departmental procedures and regulatory requirements.
- Respond promptly and professionally to internal/external members’ service requests and provide resolutions of issues. Exercise professional communication skills to optimize each contact with members and external vendors/financial institutions.
- Track, monitor and report issues relative to processing delays or barriers and offer suggestions to improve processes. Responsible for ensuring compliance with departmental standards and processes to increase production and accommodate work volumes toward enhanced member satisfaction.
- Demonstrate continuous improvement of job knowledge by exercising strong listening skills and asking questions for clarity.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
- Minimum 1 Year Work history Credit Union or Financial Institution experience required
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. This is exemplified through our awards-winning benefits package, opportunities for professional advancement, commitment to diversity, equity inclusion amongst employees and focus on bettering our community through charitable donations & volunteer hours!
Employee Perks:
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Flexible Spending Account (medical & dependent care)
- Life, Short-Term, and Long-Term Disability Insurance
- Employee Assistance Program
- Educational Assistance Program; Student Loan Repayment & Tuition Reimbursement
- HVCU University & Academy; professional development training
- Discounted Loan Rates & Fees
Diversity Commitment:
“At HVCU, we recognize that our greatest strength comes from the diversity of our team, the members that we serve, and our communities. We are committed to upholding our values of Diversity, Equity, and Inclusion in everything we do. We celebrate and embrace what makes each of us different and foster an environment where everyone feels like they belong.”
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
- Minimum 1 Year Work history Credit Union or Financial Institution experience required
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. This is exemplified through our awards-winning benefits package, opportunities for professional advancement, commitment to diversity, equity inclusion amongst employees and focus on bettering our community through charitable donations & volunteer hours!
Employee Perks:
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Flexible Spending Account (medical & dependent care)
- Life, Short-Term, and Long-Term Disability Insurance
- Employee Assistance Program
- Educational Assistance Program; Student Loan Repayment & Tuition Reimbursement
- HVCU University & Academy; professional development training
- Discounted Loan Rates & Fees
Diversity Commitment:
“At HVCU, we recognize that our greatest strength comes from the diversity of our team, the members that we serve, and our communities. We are committed to upholding our values of Diversity, Equity, and Inclusion in everything we do. We celebrate and embrace what makes each of us different and foster an environment where everyone feels like they belong.”
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Use internal and third party reports and forms to perform setup of new debit and credit card accounts, conduct maintenance on debit cards and credit cards including, but not limited to, card activation, processing travel memos, altering credit limits, closing accounts, updating cardholder details, loading/deleting insurance coverage, setup automatic payments, posting exceptions, lost/stolen account report, account adjustments, returned items, balance transfer requests and statement copy requests, and conduct monthly credit card statement audits.
- Respond to card inquiries and process dispute and fraud claims for debit card, credit card and ATM card transactions in accordance with departmental procedures and regulatory requirements.
- Respond promptly and professionally to internal/external members’ service requests and provide resolutions of issues. Exercise professional communication skills to optimize each contact with members and external vendors/financial institutions.
- Track, monitor and report issues relative to processing delays or barriers and offer suggestions to improve processes. Responsible for ensuring compliance with departmental standards and processes to increase production and accommodate work volumes toward enhanced member satisfaction.
- Demonstrate continuous improvement of job knowledge by exercising strong listening skills and asking questions for clarity.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Poughkeepsie, NY 12603
- 6/24/25