WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each...

Handle inbound and outbound calls with professionalism and courtesy. Use training and resources to confidently answer questions and recommend services. Understand customer needs and provide effective solutions. Research and resolve issues by...

Manage Sales Supervisors. Oversee quality, production, and hours. Assist with implementation of strategic sales plans, ensuring they are in alignment with corporate objectives. Manage metrics, performance criteria, policies and procedures to...

Handle inbound and outbound contacts in a courteous, timely, and professional manner. Listen to customers, understand their needs, and resolve customer issues. Research systems to find missing information as applicable; coordinate with other...

Handle inbound and outbound contacts in a courteous, timely, and professional manner. Listen to customers, understand their needs, and resolve customer issues. Utilize systems and technology to complete account management tasks. Accurately...

WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In...

WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In...

WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues,...

WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support...

Lead and manage 5-10 call center supervisors overseeing inbound and outbound teams. Coach and develop supervisors on customer service best practices and performance management. Monitor and improve call center metrics, productivity, and service...