Job Title: Customer Service Representative (Temporary to Permanent)

Location: Highland Mills, NY

Work Schedule: Monday to Friday, 8:00 am - 5:00 pm

Pay Range: $18-$20 per hour

Bilingual Requirement: Fluent in Spanish (Required)

Preferred Experience: Insurance Industry

Are you a customer-focused individual with excellent communication skills? We are currently seeking a Customer Service Representative for a temporary-to-permanent position to join our dynamic team. If you thrive in a fast-paced environment, have a passion for providing exceptional customer service, and are bilingual in Spanish, we want to hear from you!

Customer Service Representative Qualifications:

• Bilingual proficiency in English and Spanish (Required).
• Previous customer service experience is a plus.
• Insurance industry experience is preferred.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational abilities.
• Ability to adapt and thrive in a fast-paced environment.

Benefits:

• Competitive hourly wage ($18-$20 per hour).
• Opportunity for permanent placement.
• Professional development and growth opportunities.

Customer Service Representative Responsibilities:

• Assist with general administrative tasks.
• Provide excellent customer service to current and potential clients.
• Respond to inquiries and resolve customer concerns in a timely and efficient manner.
• Collaborate with team members to ensure a positive customer experience.

If you are a dedicated individual who enjoys helping others and is ready to take the next step in your career, apply now.

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.

Job Title: Bilingual Administrative Assistant

Location: Harriman, NY
Hours: 9:00 AM - 5:30 PM, Monday - Friday
Compensation: $25 - $29 per hour
Employment Type: Temp-to-Hire
Benefits: 401(k), Health Insurance, Paid Vacation Days, Sick Days, and Holidays

About the Role:

We are seeking a highly organized and detail-oriented Bilingual Administrative Assistant to join our dynamic production team in Harriman, NY. The ideal candidate will be fluent in both English and Spanish and possess advanced Excel skills. This role is crucial in supporting our production processes and ensuring smooth operations.

Bilingual Administrative Assistant Responsibilities:

• Data Management: Update and maintain accurate data records.
• Production Tracking: Monitor and track the production process to ensure efficiency and timeliness.
• Reporting: Run and generate detailed reports as required.
• Inventory Management: Monitor and maintain inventory levels to support production needs.

Bilingual Administrative Assistant Qualifications:

• Language Skills: Fluency in English and Spanish.
• Technical Skills: Advanced proficiency in Microsoft Excel.
• Experience: Previous experience in an administrative role within a production environment is preferred.
• Attention to Detail: Strong organizational skills with an eye for detail.
• Communication: Excellent verbal and written communication skills.

Benefits:

• Competitive hourly rate of $25 - $29
• Comprehensive health insurance coverage
• 401(k) retirement plan
• Generous paid vacation days, sick days, and holidays

How to Apply:

If you are a proactive and detail-oriented individual with the required skills and experience, we invite you to apply for this exciting opportunity. Join our team and contribute to a thriving production environment where your skills and expertise will be valued and rewarded!

Why choose Ethan Allen Workforce Solutions? We make the job search easier for you! Because we have multiple open positions at our fingertips that we are looking to fill, by applying with us, we have streamlined the application process for you. That means job seekers don’t have to spend as much time searching for open positions and sending resumes.

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.

Join Our Team as a Medical Receptionist in Poughkeepsie, NY!

Are you an experienced medical administrative professional looking for a rewarding opportunity? We are seeking a skilled Medical Receptionist to join our team in Poughkeepsie, NY. This is a temporary-to-permanent position offering competitive pay rates of $18-$19 per hour.

Position: Medical Receptionist
Location: Poughkeepsie, NY
Employment Type: Temp to Perm
Hours: Monday - Friday, 8:45 AM - 5:00 PM
Salary: $18-$19 per hour

Medical Receptionist Qualifications:

• Minimum of two years of medical administrative experience required
• Proficiency in medical office procedures and terminology
• Strong communication and interpersonal skills
• Excellent organizational abilities and attention to detail
• Ability to multitask and prioritize responsibilities effectively
• Experience with electronic health records (EHR) systems preferred

Medical Receptionist Responsibilities:

• Greet patients and visitors in a friendly and professional manner
• Answer phone calls, schedule appointments, and assist with patient inquiries
• Verify patient information and insurance coverage accurately
• Collect co-pays and payments from patients, and process billing as needed
• Maintain patient records and ensure confidentiality of sensitive information
• Assist with administrative tasks such as filing, faxing, and data entry
• Collaborate with healthcare providers and staff to ensure efficient operations of the front desk

If you meet the qualifications and are ready to join a dynamic healthcare team in Poughkeepsie, NY, apply now!

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.

Human Resources Generalist
On-site, Poughkeepsie, New York

Overview:
The Human Resources Generalist provides clients with product offerings in a consultative fashion while also ensuring overall client satisfaction with products and services provided by NYS Certified PEO. Serves as a Subject Matter Expert (SME) with small to mid-size clients with HR business needs. Maintains ongoing relationship with client contacts and acts as the primary point of contact for Professional Employer Organization (PEO). Works collaboratively with internal partners to provide clients with effective resources for HR compliance requirements andassist in enhancing employee culture and relations. This role will be responsible to assist in providing guidance to clients in relation to Federal and State (NY) HR/Employment Law in conjunction with the Director of Human Resources. The goal of the HR Generalist and department is to empower and educate clients in the myriad of HR issues facing small to moderate sized businesses.

Human Resources Generalist Qualifications:

• Bachelor's Degree or relevant experience (5+ years) in a HR Generalist or managerial capacity with Employee Relations experience and varied industry understanding.
• Ability to work onsite Monday thru Friday in Poughkeepsie.
• Exceptional attention to detail with strong communication acumen; written and verbal.
• Motivation to develop skills to keep pace with changing landscape of HR.
• Capacity to commute locally, during normal working hours, up to 25% of the time

Human Resources Generalist Responsibilities:

• Services clients and provides consultative guidance to ensure appropriate resolution of client issues. Partners and collaborates with internal departments/subject matter experts in delivering actionable responses or plans to client’s concerns.
• Collaborates with clients on Employee Handbooks updates for legal compliance, industry standards and clarity of benefit implementation. This includes the creation, review, and enhancement of employee handbooks utilizing relevant software.
• Provides consultative guidance and advice to clients in the areas of Performance Management, Recruiting and Retention Strategies, Compensation, Performance Development, Employee Engagement, Employee Relations, Compliance, Regulations, and Culture Enhancement.
• Responsible for ensuring shared employees are compliant with all required training/certifications.
• Communicates and interprets HR policies and procedures while providing remedies for any employee relations issue that may arise. Seeks appropriate guidance and support from Director of HR and Legal counsel as applicable.
• Maintains an awareness of HR trends and conducts training based on available resources.
• Promotes high-quality customer service to clients.

Compensation:
Benefits offered to employees include Medical, Dental, Vision, Paid Family Leave, Life Insurance, 401(k) Retirement, Holidays, Vacation and Sick days. Compensation for this position will be commensurate with experience and provide the successful candidate with extensive experience in a large number of industries.

This is an exceptional opportunity for an HR Professional that is looking to provide consultative HR expertise to business leaders throughout the Hudson Valley.

Why choose Ethan Allen Workforce Solutions? We offer many entry level administrative positions that are great for candidates who are looking to expand their skill set or get their foot in the door with many companies in the Hudson Valley. We’ve built our relationships with clients based on the candidates we send them, and they trust that we will send them top quality candidates. Candidates love working with us because we are able to find them work quickly. Our employees are paid on a weekly basis and are afforded the opportunity to enroll in our health insurance plan. Many of our positions are temp-to-hire, meaning that after a certain amount of time, the client can choose to hire our employee as one of their own.

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.

Job Title: Counter Salesperson

Location: Saugerties, NY

Type: Temporary to Hire

Salary: $22 - $26 per hour

Schedule: Monday to Friday, 7:00 am - 5:00 pm

Are you a customer-focused individual with strong mathematical skills and a knack for sales? We are currently seeking a Counter Salesperson to join our team in Saugerties, NY, on a temporary to hire basis.

Counter Salesperson Requirements:

• Must have dealership parts experience
• Previous experience in counter sales or customer service preferred
• Strong mathematical skills
• Comfortable with phone communication and customer interaction
• Ability to operate a forklift safely (training provided if needed)
• Proficiency in computer navigation and willingness to learn our system
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Attention to detail and accuracy in processing transactions

Benefits:

• Competitive hourly wage
• Opportunity for permanent placement based on performance
• Comprehensive training and support
• Positive and collaborative work environment
• Potential for growth and advancement within the company

Counter Salesperson Responsibilities:

• Assist customers with their purchases, providing excellent service at the counter
• Handle inquiries and provide product information over the phone
• Process sales transactions accurately using our computer system
• Maintain a clean and organized work environment
• Operate a forklift if comfortable and trained to do so
• Learn to navigate our computer system for inventory management and sales tracking
• Collaborate with team members to achieve sales targets and customer satisfaction goals

If you are a motivated individual with a passion for sales and customer service, we invite you to apply for this exciting opportunity. Join our team and become an integral part of our success story. Apply now!

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.

Ethan Allen Workforce is seeking an appropriate candidate to fill a full-time direct hire tech support opening with an internationally recognized client. The tech support specialist is responsible for providing level 1/2 support within a call center environment for all standard software, hardware, and network issues. This position provides effective evaluation of end-user needs and, in all cases, uses good judgment and timeliness in responding to issues/resolutions.  Resolution will include but not be limited to the following: identify, research, and resolves technical problems, responds to telephone calls, email and personnel requests for technical support while documenting, tracking, and monitoring the problem to ensure a timely resolution. 
 

Tech Product Support Specialist Responsibilities

• Resolve IT issues over phone, email, and live chat for clients and internal employees
• Technical support for laptop and desktop workstations as well as wired and wireless networks
• Create and maintain service tickets from initiation through to closure
• Fix laptops, desktops, and handheld products by replacing defective parts
• Configure network protocols such as DHCP reservations and IP addresses

Tech Product Support Specialist Requirements

• Technical degree in computer science, IT, electrical engineering or CompTIA/Cisco certification
• Call center experience or CompTIA/Cisco certification
• Understanding of troubleshooting networks and IP configurations
• Excellent interpersonal skills over the phone and via email
• Ability to proficiently use software like MS applications, database applications, and internet protocols
• Proficiency in diagnosing computer problems and fixing the issue for end users

The client offers an in-depth benefits package and the candidate must be open to working an 8-hour shift between the hours of 8am-8pm. Some Saturdays working remote will be required once up and trained. Position will be in office.

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.