BASIC FUNCTIONS AND RESPONSIBILITIES: 

Performs all spa menu services as they relate to the salon and according to their license. Maintains a high level of guest service and satisfaction. The Manicurist is an active member of the Spa Team who responds to all issues of divisional concern with the framework of the operation of the entire hotel.                 

ESSENTIAL JOB FUNCTIONS: 

• Demonstrate thorough familiarity of Salon menu services by performing professional recommendation of next experience for guests served in a meaningful and relevant manner as per licensure.
• Assess the needs of the guest and advise on recommended services, consult with guest and make recommendations 
• Provide high-quality manicures and pedicures which includes removing nail polish cleaning, cutting and shaping nails, cuticle care, callus removal and the application of polish based on clients' preferences.
• Provide high quality spa body scrubs and spa body wraps/treatments
• Learn benefits of ingredients and products used to be able to offer recommendations to guests to facilitate continued wellness and enhancement.
• Learn the ingredients of products used to know possible contraindications due to allergies or medical issues provided by guests.
• Participate in trainings, continuing education and learning and perfecting new styles and technique. Maintain a creative mind set 
• Provide a high level of professionalism to clients as well as co-workers.
• Stock, organize, and maintain work stations and salon; Prepare materials and supplies for daily operations.               
• Adhere to the standards of sanitation/disinfection/sterilization as directed by New York State Law and Spa policies and procedures.               
• Ensure prep and station areas are stocked with necessary items. 
• Facilitate open communication between the Mountain House, staff and management.  
• Assist coworkers with coverage needed of shifts in order to promote teamwork and the success of the spa.          
• Wear proper protective equipment when performing tasks that recommend such equipment.
• Clean designated equipment, such as nail clippers, cuticle pushers, nail files, pedicure station jets, hair brushes, combs, scissors, and other implements as assigned.
• Listen well, communicate effectively and establish working relationships with other staff, management, and guests that have a variety of educational backgrounds and values.
• Work productively and efficiently with or without supervision when performing tasks.
• Prioritize and meet time goals in a calm professional manner.
• Handle adversity, change or emergency situations calmly and with a level head.               
• Attend events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
• Speak, read, and write the English language and communicate in a clear and congenial manner, with our guests, visitors, and employees. Hear verbal instructions, directions, and warnings.
• Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
• Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
• Lift up to 50 pounds from ground level to 4 feet and carry a distance of up to 30 feet with/ without assistance.  Walk up to 3 miles per day.
• Maneuver carts or dollies safely with loads up to 100 pounds up and down stairs, elevators, through passageways or outdoors up to 100 feet.
• See close vision, distance vision, peripheral vision, depth perception, and ability to adjust and focus.
• Identify and differentiate between variations and shades of color.
• Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
• Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
• Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
• Learn and retain knowledge of historical facts and information about Mohonk Mountain House. 

QUALIFICATIONS: 

• At least 20 years of age.
• Current New York State Nail Technician License.
• At least two years of proven experience in the field, preferably in the hotel or resort business.
• Proven work history in the areas of people and facility supervision.
• Current Standard First Aid & CPR preferred. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.