Laney’s is a leading supplier of plumbing, HVAC, electrical, duct cleaning, and water treatment services in the Fargo-Moorhead market.  We provide top quality service to our customer through our world class employees.  Laney’s provides excellent compensation and benefits, and we pride ourselves on providing a secure and safe work environment that is positive and rewarding to our employees.  We believe in providing training opportunities as well as the tools and equipment needed to help grow our employees and help them to reach their career goals. 

We are currently seeking the right individual to fill the role of company Receptionist/Coordinator of 1st Impressions. 

Job Brief 

As a receptionist, you will be the first point of contact for the company, and you will provide administrative support across the organization. You will handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner while at the same time upholding the ultimate goal of providing our customers with a world class 1st impression. 

Responsibilities 

• Serve visitors by greeting, welcoming, directing, and announcing them appropriately 

• Answer, screen, and forward any incoming phone calls while providing basic information when needed 

• Receive and sort daily mail/deliveries/couriers 

• Mailing of invoices and monthly statements 

• Maintain security by following established procedures 

• Perform clerical receptionist duties such as filing, photocopying, collating, faxing, ordering supplies, etc. 

• Take payments from customers 

• Indexing 

• Thank you and Birthday cards 

Requirements 

• Proven working experience in a front office handling receptionist responsibilities 

• Proficient with Microsoft Office Suite 

• Professional appearance 

• Polite and energetic approach towards handling customers and interacting with fellow employees 

• Solid communication skills both written and verbal 

• Ability to be resourceful and proactive in dealing with issues that may arise 

• Ability to organize, multitask, prioritize and work under pressure 

• High school/GED degree 

• Monday through Friday 7:30am to 4:30pm 

Company Benefits 

• Health and Dental Insurance 

• Health Savings Account 

• 3% Discretionary Profit Sharing Contributions to 401K 

• 50% Match up to 6% investment in a 401K 

• Short Term Disability 

• Paid Vacations and Holidays 

• Year-End Longevity Bonus