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Are you passionate about fireplaces and dedicated to providing top-notch service to customers? Look no further! Join the dynamic team at Fireside Hearth & Home as a Service Technician and become part of a customer-focused business committed to excellence.
As a Service Technician with Fireside Hearth & Home, you'll be at the forefront of our mission to provide the best service possible to our valued customers. Your role will be pivotal in ensuring that every fireplace installation, repair, and maintenance service exceeds expectations, leaving our customers feeling satisfied and delighted.
What makes Fireside Hearth & Home stand out? We're not just in the business of selling fireplaces; we're dedicated to building lasting relationships with our customers. From the moment they walk through our doors to long after their fireplace is installed, we strive to deliver an unparalleled level of care and support.
Job Summary:
As a Service Technician at Fireside Hearth & Home, you'll be stepping into a dynamic role that's both challenging and rewarding. Here's a glimpse of what your responsibilities will entail:
- Installation Expertise: You'll be tasked with installing a variety of fireplace systems and equipment in customers' homes. This will involve carefully following installation guidelines, ensuring proper positioning, and testing functionality to guarantee a seamless experience for our customers.
- Repair Mastery: When a fireplace system encounters issues, you'll be the go-to expert for troubleshooting and repairs. Whether it's diagnosing mechanical issues, replacing components, or performing adjustments, your technical skills will be put to the test as you restore functionality and ensure customer satisfaction.
- Maintenance Marvel: Regular maintenance is key to keeping fireplace systems running smoothly and efficiently. You'll conduct routine inspections, cleanings, and tune-ups to prevent potential problems and prolong the lifespan of our customers' equipment.
- Customer Service Excellence: Throughout every interaction, you'll exemplify our commitment to providing the best service possible. From greeting customers with a friendly demeanor to explaining technical details in a clear and understandable manner, you'll leave a positive impression that reinforces our reputation for exceptional customer care.
- Problem-Solving Pro: As challenges arise, you'll leverage your problem-solving skills to identify root causes and implement effective solutions. Whether it's a complex technical issue or a customer concern, you'll approach each situation with diligence and determination to achieve resolution.
- Safety First: Safety is paramount in everything we do. You'll adhere to safety protocols and guidelines to ensure a secure work environment for yourself, your colleagues, and our customers. Your commitment to safety will be reflected in every aspect of your work.
- Continuous Improvement: As technology evolves and best practices emerge, you'll stay informed and adaptable, continuously improving your skills and knowledge to deliver the highest quality service possible.
In this hands-on role, your technical expertise, attention to detail, and dedication to customer satisfaction will be the driving forces behind your success as a Service Technician at Fireside Hearth & Home. Get ready to roll up your sleeves and make a meaningful impact in the lives of our customers every day.
If you're considering joining our team as a Service Technician at Fireside Hearth & Home, here are the qualifications we're looking for:
- Previous Experience: You should have prior experience in a similar role as a Service Technician or in a related field. This experience will provide you with the foundational knowledge and skills needed to excel in this position.
- Valid Driver's License: A valid driver's license and a clean driving record are required for this role. You'll be responsible for traveling to customers' homes to perform installations, repairs, and maintenance.
- Mechanical Aptitude: You should possess a proven mechanical aptitude, demonstrating a strong understanding of how systems and equipment work. This knowledge will enable you to effectively diagnose and address issues with fireplace systems.
- Proficiency with Tools: You should be proficient in using power tools and other equipment relevant to the job. From drills and saws to diagnostic instruments, your ability to safely and effectively operate tools is crucial to your success as a Service Technician.
- Problem-Solving Skills: Excellent problem-solving skills are essential for this role. You should be able to troubleshoot complex issues, identify root causes, and implement effective solutions to ensure customer satisfaction.
- Detail-Oriented: Attention to detail is key in providing quality workmanship. You should have a keen eye for detail and take pride in your ability to deliver precise and meticulous work.
- Independence and Initiative: You should have the ability to work independently with minimal supervision. While you'll have the support of our team, you'll also need to demonstrate initiative and take ownership of your responsibilities.
- Willingness to Learn: A willingness to learn is vital in a constantly evolving industry. You should be eager to expand your knowledge and skills, staying up-to-date with the latest technologies and best practices.
- Strong Communication Skills: Effective communication is essential for interacting with both team members and clients. You should be able to clearly and concisely convey information, listen actively, and collaborate effectively to achieve common goals.
At Fireside Hearth & Home, we are committed to excellence, and that includes investing in the ongoing training and development of our Service Technicians. As part of our team, you can expect to participate in factory training sessions to enhance your skills and stay current with industry advancements.
These off-site trainings are essential opportunities for our technicians to receive specialized instruction directly from manufacturers. By attending these sessions, you'll gain valuable insights into the latest technologies, best practices, and product updates. Whether it's mastering new installation techniques, learning about innovative features, or troubleshooting advanced issues, factory training equips you with the knowledge and expertise needed to deliver top-notch service to our customers.
As a member of our team, you'll have the support and resources necessary to thrive in your career as a Service Technician. So get ready to roll up your sleeves, dive into the latest training modules, and emerge as a certified expert in fireplace installation, repair, and maintenance.
If you meet these qualifications and are ready to embark on a fulfilling career as a Service Technician with Fireside Hearth & Home, we encourage you to apply and become part of our dedicated team!
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- No nights
Education:
- High school or equivalent (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
- Full Time
- Immediately
- 2540 S Hastings Way, Eau Claire, WI 54701
- 5/13/24
Base wage + monthly sales incentive for selling Midco internet, TV, and phone services! Are you a friendly, outgoing person who enjoys being rewarded for your success? Midco continues to grow and seeks a motivated seller! Paid training is provided. Enjoy great perks, including free internet and TV, a monthly auto allowance, flexible hours, and stellar benefits! Apply today!
JOB PURPOSE:
Drive residential sales opportunities through door-to-door sales efforts and networking throughout the community to provide individual consumers with basic services such as telephone, internet, and cable TV. Residential Sales Associates will also network with apartment managers, local builders, insurance agents and realtors to drive referrals and increase sales.
KEY FUNCTIONS:
- Work targeted sales campaigns through door-to-door efforts and networking within the community to drive results.
- Identify individual customer’s current and potential product needs and make recommendations. Increase the customers understanding of Midco products and pricing options.
- Possess strong knowledge of product features, benefits, pricing, and campaigns for cable TV, high-speed internet, phone and in an effort to sell and upsell to new and existing customers by going door-to-door within territory.
- Accurately set up accounts for new customers, prepare work orders for installs, repairs, and other customer transactions.
- Maintain and update turf management plan without assistance, able to work independently.
- Build and maintain strong relationships based on trust and mutual respect with potential and existing customers within your department and community.
- Apply a positive customer service attitude in interactions with all customer and establish positive rapport.
- Meet or exceed defined sales goals (weekly, monthly, yearly, etc.).
- Follow up with customers in a timely manner, if necessary.
- Be patient and understanding in all customer interactions.
- Dress in a professional manner to positively represent Midco’s image throughout the community.
- Clearly explain and demonstrate equipment connectivity and functionality.
- Travel to new and growing markets for sales campaigns.
- Operate and drive a Company vehicle in accordance with all Midco policies including maintaining a safe driving record.
- Maintain regular attendance as required by your position.
- Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers.
- Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
ADDITIONALFUNCTIONSANDRESPONSIBILITIES:
- Function as an effective team member while supporting the efforts and concepts of other departments.
- Support the mission, vision and values of Midco.
- Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
- Possess an enthusiastic, energetic, self-motivated and detail-oriented approach toward work and all work projects.
- Possess strong problem solving and decision-making skills while using good judgement.
- Multitask without the loss of efficiency or composure.
- Actively follow Midco policies and procedures.
- Perform other duties as assigned.
EXPERIENCE AND EDUCATION:
- High school diploma or GED required. Some college preferred.
- Sales or related experience preferred, but not required.
- Possess knowledge of Microsoft Office Suite and the Internet.
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
- Team members may be required to frequently reach, lift and/or carry loads of approximately 15lbs., such as laptop, literature, and office essentials.
- In-person visits to customers’ residences are frequent in the performance of this job. Specific abilities required include accessing a customer's home by stairs or elevator, operating doors or other entrances, navigating hallways and buildings, etc., and adapting successfully to a constantly changing environment.
- The noise level in the work environment is moderate.
- Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
- Employees may be required to be on feet walking up to or exceed 40 hours per week.
ABOUT MIDCO:
Midco:
- Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
- Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
- Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.
Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:
- Free Midco internet & TV
- Great opportunities to get involved in volunteerism
- Generous 401(k) match and paid time away from work programs
- And many more
Visit Midco.com/Careers to learn about employment opportunities and apply today.
Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.
- Full Time
- Immediately
- Stillwater, MN
- 5/13/24
IS LOOKING FOR A EXCAVATION LABORERS
Essential Job Functions and Requirements:
- Read and understand plans
- Install sewer, water and storm drain pipes
- Dig ditches or trenches
- Clean or prepare construction sites
- Know how to scale plans
- Understand production requirements
- Possess a valid Driver License, have a good driving record
- Ability to obtain CDL within one year
- Pass pre-employment drug screening
Benefits Include:
- Company paid Apprenticeship Training to motivated individual
- Competitive wage, based on experience
- Benefit package includes 401K matching up to 3%, health and dental insurance,
- $1,000 Sign On Bonus
Please Apply online at www.pembercompanies.com or in person at:
N4449 469th Street, Menomonie, WI 54751
EEO/AA (W/M/Vets/Disability) Employer
- Full Time
- Immediately
- N4449 469th Street, Menomonie, WI 54751
- 5/12/24
IS LOOKING FOR A CONCRETE LABORERS
Essential Job Functions and Requirements:
- Read and understand plans
- Possess good communication skills
- Knowledge of setting forms for handicapped ramps
- Layout and set up concrete stairs
- Know how to scale plans
- Understand production requirements
- Possess a valid Driver License, have a good driving record
- Ability to obtain CDL within one year
- Pass pre-employment drug screening
Benefits Include:
- Company paid Apprenticeship Training to motivated individual
- Competitive wage, based on experience
- Benefit package includes 401K matching up to 3%, health and dental insurance,
- $1,000 Sign On Bonus
Please Apply online at www.pembercompanies.com or in person at:
N4449 469th Street, Menomonie, WI 54751
EEO/AA (W/M/Vets/Disability) Employer
- Full Time
- Immediately
- N4449 469th Street, Menomonie, WI 54751
- 5/12/24
Overview
We are seeking a skilled and experienced IT Managed Service Provider (MSP) Technician to join our dynamic team. As an MSP Technician, you will play a crucial role in delivering high-quality IT services to our clients. The ideal candidate should possess a strong technical background, excellent communication skills, and a customer-centric approach. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to the success of our clients' IT infrastructure.
Responsibilities
- Client Support
- Provide proactive and reactive technical support to clients, ensuring timely and effective issue resolution.
- Respond to service requests, incidents, and inquiries, and escalate when necessary to meet SLA commitments.
- Perform remote troubleshooting through diagnostic techniques and resolve issues on various IT systems.
- Network and Infrastructure Management
- Monitor and maintain client networks, servers, and infrastructure to ensure optimal performance and reliability.
- Implement and manage security measures to safeguard client data and systems.
- Conduct regular system audits to identify and address vulnerabilities.
- Technical Consultation
- Collaborate with clients to understand their IT needs and provide expert advice on technology solutions.
- Assist in the planning, design, and implementation of IT projects, including upgrades and migrations.
- Documentation and Reporting
- Maintain accurate documentation of client systems, configurations, and procedures.
- Generate regular reports on system performance, incident resolution, and other relevant metrics.
- Vendor Management
- Interface with third-party vendors to coordinate hardware and software procurement, as well as warranty support.
- Evaluate and recommend new technologies and solutions to enhance client IT environments.
- Training and Knowledge Sharing
- Provide training to end-users on IT best practices and use of systems.
- Stay informed about industry trends, emerging technologies, and best practices, and share knowledge within the team.
Qualifications
- Associate or Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Proven experience in a similar role, preferably within an MSP environment.
- Strong proficiency in networking, system administration, and IT security.
- Certifications such as CompTIA A+, Network+, Security+, or relevant vendor certifications (e.g., Microsoft, Cisco) are a plus.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a team environment.
- Strong problem-solving and troubleshooting abilities.
Join our team and be part of a dynamic organization that values innovation, collaboration, and excellence in IT service delivery!
Please submit your resumes to jobs@citizens-connected.com.
- Full Time
- Immediately
- 328 West Main Street, New Auburn, WI, WI 54757
- 5/7/24
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