JOB PURPOSE:

Oversee a team of GIS analysts who help to inform users across the enterprise on a variety of elements and present complex data analyses in an easy-to-understand format.  The GIS analytics team led by the manager is responsible for maintaining/upgrading the web-based GIS platform, various integrations with other systems, deploying web applications, and analyzing complex phenomena to enable stakeholders to make the best decisions. 

KEY FUNCTIONS:

• Manage GIS analyst staff to ensure quality and efficiency of work.
• Build talent within the GIS team by educating team members on analysis best practices and continuous improvement.
• Delegate tasks to analysts and ensure timely results.
• Provide expert level support of GIS applications and build and maintain GIS databases.
• Learn, teach, and implement new GIS technologies.
• Analyze spatial relationships to help assist decision makers across the enterprise.
• Create and maintain GIS standards that balance efficiency and quality.
• Deploy web-based GIS maps and applications on internally hosted GIS Portal that are simple and intuitive for the end-users.
• Collaborate on complex projects with internal teams as well as support work with outside contractors to bring projects to completion.
• Integrate GIS data and applications with other Midco systems.
• Maintain and develop data quality and organization standards as well as keep relevant documentation updated.
• Maintain an expert level understanding of GIS concepts and terms.
• Communicate GIS concepts to non-GIS personnel.
• Support ongoing data development and special analysis for telecommunication projects.
• Collaborate with other departments to understand their requirements and provide them with the best possible output.
• Edit, manipulate, and maintain geographic data using GIS software.
• Support access network design team with analysis, tools, and scripts to increase efficiency and accuracy.
• Participate in all phases of a project’s life cycle. Document project activity, communication, schedules and progress.
• Acquire and integrate data from various resources, industry sources, agencies, and vendors.
• Support ongoing data development and special analysis for telecommunication projects.
• Provide weekly, monthly, and annual reports.
• Support project schedules, meetings, and resources effectively.
• Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
• Create a great work culture that values innovation and strategic thinking.
• Develop and direct staff, by carrying out the essential elements of company and departmental standards, policies and procedures, and by creating a positive work environment.
• Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers.
• Maintain regular attendance to be available for your team and as required by your position.
• Be available to provide assistance to team members outside of normal business hours as necessary.
• Participate in the evaluation of tools and creation of customized methodologies and applications.

ADDITIONALFUNCTIONSANDRESPONSIBILITIES:

• Serve as a positive mentor by supporting team members in their professional and technical career development.
• Function as an effective team member while supporting the efforts, strategies, initiatives, and projects of other departments.
• Demonstrate courage by tackling tough issues while acknowledging own limitations without compromising integrity.
• Remove obstacles for team members. Encourage creative solutions.
• Support the mission, vision, and values of Midco.
• Apply personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality in all areas of responsibility.
• Communicate clear expectations that set a high bar while holding team members accountable to reach these goals.
• Model flexibility, resiliency and change management skills by staying self-aware, constantly learning, and finding ways to cut through ambiguous problems.
• Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
• Identify root causes of problems and implement solutions while keeping a holistic and long-term perspective in mind.
• Possess strong problem-solving, critical-thinking, and decision-making skills while using good judgment.
• Multi-task without loss of efficiency or composure.
• Maintain a positive work atmosphere by acting and communicating in a manner that develops positive relationships with team members, customer, and leadership.
• Actively follow Midco policies and procedures.
• Perform other duties as assigned.

EXPERIENCE AND EDUCATION:

• GIS technology degree required.
• Master’s degree is preferred.
• Minimum five years of experience in the GIS field using Esri products is required.
• 3+ years of experience analyzing data is required.
• Minimum 3 years of management experience is preferred.
• Extensive working knowledge with GNSS data collection, GIS principles and methodologies is preferred.
• Experience in the broadband field is preferred.
• Experience in scripting languages preferred (Python, SQL, etc.).

WORK ENVIRONMENT AND PHYSICAL AND MENTAL DEMANDS:

• The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch.
• The noise level in the work environment is moderate
• Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
• Be available to travel to locations across Midco’s service footprint.

ABOUT MIDCO:

Midco:

• Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
• Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
• Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:

• Free Midco internet & TV
• Great opportunities to get involved in volunteerism
• Generous 401(k) match and paid time away from work programs
• And many more

Visit Midco.com/Careers to learn about employment opportunities and apply today.

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.

$19.50 per hour! No experience needed! PAID training! Join our team as a Field Tech - where your Midco career goes from there is up to you! Career advancement with pay increases including quarterly bonuses! Free and discounted fiber internet & cable tv. Competitive pay and benefits. Company vehicle, clothing and tools provided. This position can be located in or within 15 miles of Huron, SD.

Field Techs are the face of Midco working with cutting edge technology to create a great customer experience. They work with our customers to ensure they receive the best value for their needs. If you consider yourself a problem-solving pro who enjoys interacting with people, this is the ideal role for you.

JOB PURPOSE:

Perform basic service installations, disconnects and changes for residential and business customers. Preferred candidates live within 15 miles of service area.

Visit https://www.midco.com/careers/field-technician-jobs/ to learn about employment opportunities and apply today.

KEY FUNCTIONS:

• Perform installation work including but not limited to voice, video and data installs, and service changes and disconnects in customer homes and places of business.
• Complete Midco First Time Right Broadband I certification within 90 days of hire. Consistently apply First Time Right principles in all aspects of work.
• Troubleshoot and repair services from tap to Customer Premise Equipment (CPE), and signal leakage repairs.
• Maintain records, including daily logs and gas sheets.
• Record all required information on work orders, surveys, and referrals.
• Promote cable, internet, and other Company services and educate customers on the proper use of Midco’s services, including how to add additional services, access help online, channel lineups, and proper equipment usage.
• Ensure proper signal levels and picture quality on all television sets; clear the premises of all debris and materials after the installation is complete.
• Appropriately manage difficult or emotional customer situations and respond promptly to customer needs.
• Respond to requests for service and assistance in a timely manner.
• Perform on-call duties as required.
• Possess knowledge of Midco’s safety program (Target Zero), practice and enforce safety rules and procedures; operate all equipment in a safe manner.
• Operate and drive a Company vehicle in accordance with Midco’s “Use of Vehicle for Company Business” policy.
• Communicate effectively and professionally in all forms of communication with internal and external customers.
• Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
• Maintain regular attendance as required by your position.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:

• Function as an effective team member while supporting the efforts and concepts of other departments.
• Function as an effective team member while supporting the efforts and strategies, initiatives and projects of other departments.
• Support the mission, vision, and values of Midco.
• Apply personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality in all areas of responsibility.
• Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
• Possess strong problem-solving, critical-thinking and decision-making skills while using good judgment.
• Multi-task without loss of efficiency or composure.
• Maintain a positive work atmosphere by acting and communicating in a manner that develops positive relationships with team members, customer and leadership.
• Adhere to and actively follow Midco policies and procedures.
• Perform other duties as assigned.

EXPERIENCE AND EDUCATION:

• HS Diploma/G.E.D. required.
• Maintain a current and valid driver’s license and good to excellent driving record. A DUI within the last 5 years disqualifies you from employment in this position.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and/or carry loads of up to 84 lbs.
• The noise level in the work environment is moderate to loud.
• While performing the duties of this position, the employee is frequently exposed to outside weather conditions and may occasionally be exposed to moving mechanical parts, high, precarious places, risk of electrical shock, and risk of radiation and vibration.
• In-person visits to a customer’s home or place of business are normal in the performance of this job. Specific abilities required include accessing a customer's home or place of business by stairs or elevator, operating doors or other entrances, navigating hallways and buildings, etc., and adapting successfully to a constantly changing environment.
• Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
• Must be able to climb poles, ladders, and other structures with proper equipment.
• Must be able to work from elevated heights and in tight spaces such as attics and crawlspaces.

ABOUT MIDCO:

• Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
• Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
• Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:

• Free Midco internet & TV
• Great opportunities to get involved in volunteerism
• Generous 401(k) match and paid time away from work programs
• And many more

Visit Midco.com/Careers to learn about employment opportunities and apply today.

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.