Veterans Wanted!
Midco
  • Full Time
  • Immediately
  • Sioux Falls, SD
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Innovative - Adventurous - Genuine - Focused - Let's Go!

Network Technician (I, Ii, Iii) - Net Docsis Engineering

JOB PURPOSE:

Apply knowledge of the latest technologies to build, maintain, and support Midco’s DOCSIS and PON Access Networks.

KEY FUNCTIONS:

  • Provide support of Midco’s Access Networks by engaging knowledge of DOCSIS and PON network delivery systems over Fiber and HFC access networks.
  • Provide support for multiple projects or aspects of the Fiber and HFC access networks.
  • Assist field with problem resolution on DOCSIS and PON networks.
  • Deploy DOCSIS CMTS, RPHY, Aggregation switches, PON OLT, and R-OLT network hardware.
  • Perform network upgrades on all managed equipment including customer CPE.
  • Ensure that services are operated and maintained in a manner consistent with the requirements of the services carried on the access networks.
  • Keep Management up to date of engineering activities, issues, and progress.
  • Serve as a liaison between your team and other departments; build and maintain strong, collaborative, and productive working relationships.
  • Asist with resolving outages quickly and completely, while providing optimal internal customer service.
  • Install system components as necessary.
  • Assist with testing programs with the Technology Group and Field Operations.
  • Must be able to travel when necessary.
  • Maintain current, valid driver’s license and good to excellent driving record (DUI within the last 5 years disqualifies you for employment in this position.
  • Drive Company vehicles safely, courteously, and defensively.
  • Compile timely, comprehensive, and accurate reports as requested.
  • Communicate effectively and professionally in all forms of communication with internal and external customers.

ADDITIONALFUNCTIONSANDRESPONSIBILITIES:

  • Collaborative within team.
  • Use effective troubleshooting skills.
  • Demonstrates Midco values.
  • Demonstrates attention to detail.
  • Regular maintenance activities, after hours maintenance.
  • Assist on technical projects/upgrades/deployments
  • Provide feedback to Engineer and Principal levels for improving process and/or engineering
  • Provide technically accurate communications and guidance.
  • Communicates adherence to Midco policies.
  • Function as an effective team member while supporting the efforts and strategies, initiatives, and projects of other departments.
  • Support the mission, vision, and values of Midco.
  • Possess good problem-solving, critical-thinking, and decision-making skills while using good judgment.
  • Adhere to and actively follow Midco policies, customer privacy guidelines, and procedures.
  • Perform other duties as assigned.
  • Maintain regular attendance as required for position.

EXPERIENCE AND EDUCATION:

Job Title

Position Requirements

Network Technician I

1-2 years network experience

 

High School Diploma or GED Required

 

 

 

 

Network Technician II

3-4 years network experience

 

High School Diploma or GED Required

 

 

 

 

Network Technician III

5-6 years network experience

 

High School Diploma or GED Required

 

 

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

  • The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and/or carry loads of up to 70 lbs.
  • The noise level in the work environment is moderate.
  • May be required to climb ladders and other structures as necessary.
  • May be required to work within limited confines, such as crawl spaces as needed.
  • While performing the duties of this job, the employee occasionally works near moving mechanical parts. The Employee must be able to work in an outdoor environment year around in all weather conditions. The Employee is occasionally exposed to risk of electrical shock, radiation, and vibration.
  • Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings, and weekends as business demands.

ABOUT MIDCO:

Midco:

  • Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
  • Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
  • Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:

  • Free Midco internet & TV
  • Great opportunities to get involved in volunteerism
  • Generous 401(k) match and paid time away from work programs
  • And many more

Visit Midco.com/Careers to learn about employment opportunities and apply today.

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/FederalPosters.

 

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