JOB PURPOSE:

Design, optimize, implement, and maintain the network security systems to protect all aspects of Midco’s network.

KEY FUNCTIONS:

• Manage the design, install, and maintenance of Midco network security platforms in all aspects. This includes but is not limited to managing the physical and virtual Next Generation firewalls, centralized firewall management, LAN segmentation, DDOS, cloud security, intrusion detection, virtual private networks, SSL Decryption, and Endpoint Detection Response (EDR).
• Plan, engineer, and monitor the security arrangements for the protection of the network systems.
• Continuously ensure security policies and processes are performing as intended.
• Regular testing and checking systems for weaknesses in software and hardware managed by the network security team.
• Manage tickets and provide support escalation for the Network Security Technicians.
• Implement the latest technologies, security standards, and processes that improve the overall security of systems throughout Midco’s footprint.
• Investigate intrusion and security incidents, collecting incident responses, and carrying out forensic investigations to assist the incident responses.
• Participate in the development of viable and cost-effective security solutions.
• Implement new network designs based on the best and latest security practices.
• Communicate and maintain up-to-date, accurate documentation for passwords, diagrams, security, etc.
• Possess an in-depth knowledge of networking and its components (routers, switches, network protocols, and dynamic routing).
• Engage vendors to assist in security design, installation, and troubleshooting.
• Ensure viable disaster recovery and back up plans are in place for security systems.
• Communicate effectively and professionally in all forms of communication with internal and external customers.
• Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers.
• Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
• Maintain regular attendance and arrive to work on time as required by your position.

ADDITIONALFUNCTIONSANDRESPONSIBILITIES:

• Effectively communicate with other departments to handle escalating issues in a timely manner.
• Support the mission, vision, and values of Midco.
• Collaborate effectively with internal and external customers to ensure exceptional service.
• Demonstrate courage by tackling tough issues while acknowledging own limitations without compromising integrity.
• Remove obstacles for team members. Encourage creative solutions.
• Apply personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality in all areas of responsibility.
• Communicate clear expectations that set a high bar while holding team members accountable to reach these goals.
• Demonstrate business acumen by using data to drive decisions and actions.
• Model flexibility, resiliency and change management skills by staying self-aware, constantly learning, and finding ways to cut through ambiguous problems.  
• Identify root causes of problems and implement solutions while keeping a holistic and long-term perspective in mind.
• Actively follow Midco policies and procedures.
• Perform other duties as assigned.

EXPERIENCE AND EDUCATION:

• Bachelor’s or Associate’s Degree in related industry and/or equivalent job experience.
• Six or more years network and security experience required.
• Thorough knowledge and multi-branched background in information technology, network, engineering, and information security.
• CCNA, Palo Alto Certifications, CompTIA Security+, or related security experience required.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch.
• The noise level in the work environment is moderate.
• Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.

ABOUT MIDCO: 

• Midco offers the most reliable wholly owned and operated fiber network spanning 17,000 miles.
• We are a telecommunications leader that is redefining connectivity while being a force for good in the communities we serve.
• We serve nearly 500,000 homes and businesses in more than 400 communities in Kansas, Minnesota, North Dakota, South Dakota and Wisconsin.
• Our 1,900 team members work together with integrity, creating a caring culture for a lasting impact.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:  

• Free Midco internet & TV 
• Great opportunities to get involved in volunteerism  
• Generous 401(k) match and paid time away from work programs 
• And many more

Visit Midco.com/Careers to learn about employment opportunities and apply today.  

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.

JOB PURPOSE:

The Sr. Technical Facility Design Engineer is a critical role for building and maintaining Midco’s +200 technical facilities. This position will work closely with the technical facilities and key stakeholders to build out, maintain and operationally improve the facility infrastructure, and helps keep Midco as a leading internet service provider in the Midwest.

KEY FUNCTIONS:

• Creation, design, and management of technical facility white space which includes rack layout, hot/cold containment, network infrastructure, branch circuit distribution, power requirements, cable pathway, and projected build phases.
• Creation, design, and management of technical facility gray space which includes cooling systems, generators, transformers, switchgear, and uninterruptable power supplies, and projected build phases.
• Collaborate with internal stakeholders to deliver project design criteria and develop Basis of Design and ensure these requirements are met.
• Participate in development of technical facility requirements documentation.
• Research new designs, materials, and construction methods for technical facility building, electrical, and mechanical equipment and related components.
• Create, develop, and maintain technical facility infrastructure site documentation, including floor plans, and rack elevations.
• Review and evaluate RFI, RFP, and RFQ submittals.
• Assist in creating technical facility infrastructure standards.
• Travel to new and existing technical facilities for engineering analyses.
• Manage multiple concurrent projects and meet critical deadlines for project schedules.
• Participate in project coordination meetings, and clearly communicate any necessary or recommended updates to project scheduling.
• Ability to effectively troubleshoot site mechanical and electrical systems remotely.
• Ability to respond remotely to unplanned events without immediate supervision.
• Communicate clearly and regularly with the Technical Facilities Manager regarding any potential or outstanding problems or issues.
• Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers
• Operate and drive a Company vehicle in accordance with all Midco policies including maintaining a safe driving record.
• Communicate effectively and professionally in all forms of communication with internal and external customers.
• Work closely with the Network Operations Center (NOC) to ensure critical parameters are being monitored by the NOC.
• Adhere to Midco privacy guidelines to ensure each customer’s privacy.

ADDITIONALFUNCTIONSANDRESPONSIBILITIES:

• Effectively communicate with other departments to handle escalating issues in a timely manner.
• Support the mission, vision and values of Midco.
• Collaborate effectively with internal and external customers to ensure exceptional service.
• Demonstrate courage by tackling tough issues while acknowledging own limitations without compromising integrity.
• Remove obstacles for team members. Encourage creative solutions.
• Apply personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality in all areas of responsibility.
• Communicate clear expectations that set a high bar while holding team members accountable to reach these goals.
• Demonstrate business acumen by using data to drive decisions and actions.
• Model flexibility, resiliency and change management skills by staying self-aware, constantly learning, and
• finding ways to cut through ambiguous problems.  
• Identify root causes of problems and implement solutions while keeping a holistic and long-term perspective in mind.
• Actively follow Midco policies and procedures.
• Perform other duties as assigned.

EXPERIENCE AND EDUCATION:

• Bachelor’s degree in engineering or equivalent technical degree or experience required.
• Minimum of seven years’ experience in technical facilities or commercial building construction field required.
• Knowledge of Data Center or Critical environment electrical and mechanical Infrastructure preferred.
• Experience in Data Center Infrastructure / Building Management Software systems required.
• Experience in development of MOPs/SOPs for carrying out systems operations required.
• Ability to create, read, and comprehend blueprints and building documentation required.
• High level of understanding all aspects of building construction – specializing in electrical construction required.
• Applicable knowledge of NEC, OSHA, NFPA and other safety codes required.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and/or carry loads of up to 84 lbs.
• The noise level in the work environment is moderate.
• Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.

ABOUT MIDCO: 

• Midco offers the most reliable wholly owned and operated fiber network spanning 17,000 miles.
• We are a telecommunications leader that is redefining connectivity while being a force for good in the communities we serve.
• We serve nearly 500,000 homes and businesses in more than 400 communities in Kansas, Minnesota, North Dakota, South Dakota and Wisconsin.
• Our 1,900 team members work together with integrity, creating a caring culture for a lasting impact.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:  

• Free Midco internet & TV 
• Great opportunities to get involved in volunteerism  
• Generous 401(k) match and paid time away from work programs 
• And many more

Visit Midco.com/Careers to learn about employment opportunities and apply today.  

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.