Job Summary:

Software Developer opportunity focused on ServiceNow development and administration. Vital role in creating intuitive, data-driven solutions that empower Midco to work smarter and more efficiently. By collaborating across departments and applying thoughtful technical decisions, you’ll help solve real business challenges and drive innovation. This is a hybrid position in Sioux Falls, South Dakota.

Responsibilities:

• Customize, extend, develop, maintain, and test software systems, web applications, and databases within ServiceNow, and other relevant technologies.
• Develop and customize ServiceNow applications and workflows using JavaScript, HTML, CSS, and other relevant technologies. 
• Align application data to the Common Service Data Model (CSDM) and manage the CMDB.
• Develop and customize ServiceNow HRSD, CSM, ITSM, ITOM and Knowledgebase modules.
• Develop and maintain reusable frameworks, APIs, and middleware to support scalable ITSM practices and service integration.
• Customize and extend the ServiceNow Mobile app.
• Assist in upgrading and maintaining the ServiceNow Platform.
• Develop, maintain, and test software systems (websites, applications and API) with moderate support and guidance.
• Develop empathetic, user-centric solutions that enable our users to accomplish their work most effectively and efficiently.
• Make good technical decisions that provide creative solutions to solve business challenges.
• Hone skills to understand the business rules and business processes behind the requirements to develop solutions that meet and exceed our business goals and priorities
• Build relationships with other departments to better understand and empathize with the needs of the business and the challenges that they face.
• Collaborate with other IT teams (Server Admins, Data Engineering and other Development teams) to configure and develop custom applications.
• Model Midco’s mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same.
• Ensure customer privacy by adhering to Midco’s privacy guidelines while actively following Midco policies and procedures.
• Maintain reliable and predictable attendance as required by the position.
• Perform other duties as assigned.

Required Qualifications: 

• Bachelor’s degree (US or foreign equivalent) in Computer Science or information Technology or closely related degree or a combination of education and experience equivalent. Master's Degree in the above referenced fields is also acceptable.
• General Knowledge of ServiceNow platform
• General knowledge of Webservices such as RESTAPI, JSON, or SOAP.
• General knowledge of databases, preferably SQL or T-SQL.
• General knowledge of Object-Oriented Programming.
• General knowledge of agile development and scrum processes.

Preferred Qualifications: 

• 1 year of front-end development experience in HTML5/CSS, JavaScript, JQuery, Bootstrap and/or Angular framework is preferred.
• Minimum 1 year of programming experience in .NET, C# is preferred.  
• Minimum 1 year of experience as a Developer or Administrator of the ServiceNow platform is preferred.

Work Environment: 

• May need to sit or remain stationary extended periods of time. 
• Extremely time-sensitive deadlines to meet customer demand. 
• Employees may be required to work more than 40 hours per week.  

Physical Demands: 

• May occasionally be required to reach with hands and arms, stoop, kneel, or crouch.
• Heavy keyboard/mouse usage required with repetitive movements.  
• Must remain at your desk or workstation for long periods of time.  

Mental Demands: 

• Ability to break down complex problems, evaluate multiple solutions, and make data-informed decisions.
• Empathy to understand user needs and design solutions.
• Collaboration to work with cross functional teams and explain technical concepts to non-technical users.

About Midco: 

• Midco offers the most reliable wholly owned and operated fiber network spanning 17,000 miles.
• We are a telecommunications leader that is redefining connectivity while being a force for good in the communities we serve.
• We serve nearly 500,000 homes and businesses in more than 400 communities in Kansas, Minnesota, North Dakota, South Dakota and Wisconsin.
• Our 1,900 team members work together with integrity, creating a caring culture for a lasting impact.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:  

• Free Midco internet & TV 
• Great opportunities to get involved in volunteerism  
• Generous 401(k) match and paid time away from work programs 
• And many more

Visit Midco.com/Careers to learn about employment opportunities and apply today.  

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.