Work from home options after training. Free Midco internet and TV starting day 1! Bonus of $1,000-$1,500 per month for top performers! Opportunities for career progression! This position requires schedule availability from 8am-8pm, Monday-Friday.  

JOB PURPOSE:

Assist in the achievement of Midco revenue objectives through the sales of products and solutions in the Residential market.

KEY FUNCTIONS: 

• Service incoming and outbound calls from residential customers inquiring about Midco products and services.
• Identify the right products and services for customers through value based selling techniques.
• Sell and up sell Midco products and services to new and existing customers.
• Perform proactive outbound calling associated with sales and marketing campaigns.
• Develop sales opportunities by researching and identifying potential customers; soliciting new customers; building rapport; providing technical information and explanations; and preparing quotations.
• Develop revenue by checking customer's buying history, suggesting related and new items, and explaining technical features.
• Accurately record customer transactions, establish accounts for new customers, and complete all necessary requirements for installs, service changes, repairs, and all other customer transactions.
• Follow up with leads and contacts in a timely fashion.
• Exceed organizational goals for revenue, upselling, and add-on selling.
• Refer leads as appropriate to B2B, Enterprise, and Advertising sales teams.
• Work closely with the internal team members and external Sales and Service teams to ensure an exceptional customer experience.
• Communicate effectively and professionally in all forms of communication with internal and external customers
• Adhere to Midco privacy guidelines to ensure each customer’s privacy.
• Maintain regular attendance as required by your position.

ADDITIONALFUNCTIONSANDRESPONSIBILITIES:

• Actively participate in team efforts to support and establish exceptional customer experiences.
• Function as an effective team member while supporting the efforts and strategies, initiatives and projects of other departments
• Support the mission, vision, and values of Midco.
• Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
• Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
• Possess strong problem-solving, critical-thinking and decision-making skills while using good judgment.
• Multi-task without loss of efficiency or composure.
• Maintain a positive work atmosphere by acting and communicating in a manner that develops positive relationships with team members, customer and leadership
• Identify opportunities for improvement while creating and implementing viable solutions for customers.
• All employees are required to actively follow Midco policies and procedures.
• Perform other duties as assigned.

EXPERIENCE AND EDUCATION: 

• High school diploma or GED required.
• Bachelors in Marketing or Business Administration preferred.
• At least 1 year of previous sales or relevant customer service/sales experience preferred.
• Ability to meet and exceed quota or goals.
• Working knowledge of Microsoft Office products (Outlook, Word, Excel, and PowerPoint).

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch.
• The noise level in the work environment is moderate to loud.
• Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.

ABOUT MIDCO: 

• Midco offers the most reliable wholly owned and operated fiber network spanning 17,000 miles.
• We are a telecommunications leader that is redefining connectivity while being a force for good in the communities we serve.
• We serve nearly 500,000 homes and businesses in more than 400 communities in Kansas, Minnesota, North Dakota, South Dakota and Wisconsin.
• Our 1,900 team members work together with integrity, creating a caring culture for a lasting impact.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:  

• Free Midco internet & TV 
• Great opportunities to get involved in volunteerism  
• Generous 401(k) match and paid time away from work programs 
• And many more

Visit Midco.com/Careers to learn about employment opportunities and apply today.  

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.

Job Summary:

As the Sourcing Coordinator, you will manage item data across the product life cycle, support procurement strategies through vendor coordination and analysis, and ensure seamless product transitions by collaborating with cross-functional teams. You will also provide critical data insights to drive sourcing decisions, maintain data integrity, and support project execution aligned with business goals. This is a hybrid role in Sioux Falls, South Dakota.

Responsibilities:

• Manage data throughout the part life cycle to include item creation, attributes, and end of life planning and execution.
• Monitor item data integrity within various procurement and supply chain systems and escalate issues when appropriate.
• Works with vendors and internal team members to qualify new products (parts) and/or services.
• Coordinate vendor, RFQ and RFI process, in support of the procurement strategy and business goals.
• Collaborate with the purchasing team and other internal stakeholders to conduct thorough RFPs and provide analysis on vendor submittals.
• Pull data to support the evaluation process of vendor performance.
• Partner with leadership to perform benchmark analysis to identify potential cost gaps and risk across commodities.
• Align strategy and tactical plans on product transitions with Operations, Finance, IT and Safety.
• Assist with the communication to stakeholders on introduction, modification, or discontinuation of products including transition of part numbers, the use of inventory and ordering expectations.
• Assist leadership with oversite of project tasks to support completion of initiatives through clear communication of expectations and escalating issues to leadership when they arise.
• Provide data and analysis to support re-negotiations of business and/or service agreements.
• Model Midco’s mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same.
• Ensure customer privacy by adhering to Midco’s privacy guidelines while actively following Midco policies and procedures.
• Maintain reliable and predictable attendance as required by the position.
• Perform other duties as assigned.

Required Qualifications: 

• Bachelor’s degree in business or related field or equivalent experience.
• 2 years of purchasing or supply chain experience.
• Advance knowledge of Microsoft Excel.
• Intermediate to advanced knowledge of parts management methodology.

Preferred Qualifications: 

• Strong understanding of Microsoft ERP preferred.
• Six Sigma/ Lean certification or exposure to these methodologies.
• Prior experience in the telecommunications industry.

Work Environment:

• The noise level in the work environment is quiet to moderate.
• Periodically travel to other Midco locations, supplier locations, and trade and industry shows.
• Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings, and weekends as business demands.

Physical Demands: 

• May occasionally be required to reach with hands and arms, stoop, kneel, or crouch.
• May be required to remain in a seated position for extended periods.
• Heavy keyboard/mouse usage required with repetitive movements.

Mental Demands: 

• Ability to identify issues, escalate them appropriately, and develop solutions.
• Clear and effective communication with vendors, internal teams, and stakeholders.
• Ability to oversee project tasks, manage timelines, and ensure completion of initiatives.
• Flexible and responsive to changes in the procurement landscape.

ABOUT MIDCO: 

• Midco offers the most reliable wholly owned and operated fiber network spanning 17,000 miles.
• We are a telecommunications leader that is redefining connectivity while being a force for good in the communities we serve.
• We serve nearly 500,000 homes and businesses in more than 400 communities in Kansas, Minnesota, North Dakota, South Dakota and Wisconsin.
• Our 1,900 team members work together with integrity, creating a caring culture for a lasting impact.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:  

• Free Midco internet & TV 
• Great opportunities to get involved in volunteerism  
• Generous 401(k) match and paid time away from work programs 
• And many more

Visit Midco.com/Careers to learn about employment opportunities and apply today.  

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.

Job Summary:

The Inventory Control Specialist is responsible for managing inventory at Midco’s Warehouse and Inventory facilities by accurately receiving incoming shipments and picking and processing all outgoing shipments using inventory control systems to support internal and external customers.

Responsibilities:

• Prepare and process all incoming and outgoing shipments by prepping, picking, loading, unloading, and securing the equipment.
• Ensure shipments are accurate and undamaged, while safely loading and unloading them.
• Accurately distribute equipment to the appropriate personnel
• Actively collaborate cross-departmentally ensuring effective communication related to inventory or processing of orders.
• Maintain and organize Midco's inventory using the inventory system, ensuring a clean and safe work environment.
• Process new & used CPE ensuring correct status and inventory location within necessary software programs.
• Process timely and accurate requisition orders to replenish the inventory as needed.
• Accurately key inventory data and conduct precise inventory cycle counts.
• Provide clerical and administrative support as necessary.
• Successfully complete ongoing training as necessary and/or as directed.
• Demonstrate knowledge of Midco’s safety program, enforce safety rules and procedures, wear appropriate safety apparel (including hard hats, safety vests, OSHA approved boots), and operate all equipment safely.
• Operate and drive a company vehicle in compliance with all Midco policies and procedures, ensuring safety, efficiency, and adherence to traffic laws. Maintain vehicle cleanliness and ensure regular maintenance and repairs are conducted as scheduled to uphold a professional image as directed by leadership.
• Model Midco’s mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same.
• Ensure customer privacy by adhering to Midco’s privacy guidelines while actively following Midco policies and procedures.
• Maintain reliable and predictable attendance as required by the position.
• Perform other duties as assigned.

Required Qualifications: 

• High school diploma or equivalent (GED).
• Must possess and maintain a valid driver's license with a clean driving record. A DUI conviction within the past five years will result in disqualification from employment in this position.

Preferred Qualifications: N/A

Work Environment:

• Requires both indoor and outdoor work in all weather conditions.
• Occasionally works near moving mechanical parts and is exposed to risks such as electrical shock, vibration, paint, and various cleaning chemicals.
• The noise level ranges from moderate to loud.
• May be required to work more than 40 hours per week, including holidays, evenings, and weekends as business demands.
• May need to travel to additional sites to assist other teams based on company needs.

Physical Demands: 

• Occasionally required to reach with hands and arms, stoop, kneel, or crouch.
• Required to lift and/or carry loads up to 50 lbs. For loads heavier than 50 lbs, two or more people are required to lift.
• Required to stand or walk for the majority of the scheduled shift.

Mental Demands: 

• Ability to notice and correct errors, ensuring accuracy in all tasks.
• Capability to keep things orderly and manage multiple tasks efficiently.
• Aptitude for identifying issues and finding effective solutions.
• Proficient in conveying information clearly and effectively.

ABOUT MIDCO: 

• Midco offers the most reliable wholly owned and operated fiber network spanning 17,000 miles.
• We are a telecommunications leader that is redefining connectivity while being a force for good in the communities we serve.
• We serve nearly 500,000 homes and businesses in more than 400 communities in Kansas, Minnesota, North Dakota, South Dakota and Wisconsin.
• Our 1,900 team members work together with integrity, creating a caring culture for a lasting impact.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:  

• Free Midco internet & TV 
• Great opportunities to get involved in volunteerism  
• Generous 401(k) match and paid time away from work programs 
• And many more

Visit Midco.com/Careers to learn about employment opportunities and apply today.  

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.

This position will be based out of Sioux Falls, SD.  Relocation may be available. 

JOB PURPOSE:

The Vice President of Sports Content is responsible for leading strategy, programming, and media rights for content distribution across TV, digital media, and mobile streaming to maximize reach, engagement, and revenue growth. This role also includes providing strong team leadership to develop and motivate the team, driving accountability and engagement to achieve results.

KEY FUNCTIONS:

• Responsible for maximizing revenue and the success of Midco Sports P&L.
• Develop and implement a comprehensive strategy for distributing sports content across multiple platforms, aligning with the organization's goals and target audience.
• Create a roadmap for sourcing new and negotiating existing content distribution rights with leagues, teams, and other stakeholders to secure optimal terms for broadcasting live events, highlights, and other sports programming.
• Oversee the distribution of sports content through traditional broadcast networks, streaming services, social media platforms, and other relevant digital channels.
• Negotiate complex content distribution rights agreements with various stakeholders.
• Analyze data and metrics to identify the most effective distribution strategies for each platform, optimizing content delivery based on audience engagement and viewership.
• Lead, manage and motivate a team focused on content distribution, production operations and digital strategies driving high-quality, efficient experiences and content aggregation.
• Ensure the technical infrastructure and systems required for efficient content distribution are in place and functioning properly.
• Build and maintain strong relationships with key partners in the sports industry, including leagues, teams, broadcasters, and technology providers.
• Partner with finance, marketing, events and sponsorships, and advertising sales to align on goals and enhance opportunities to achieve success.
• Ensure compliance with all relevant broadcasting regulations, copyright laws, and distribution agreements.
• Effectively manage a fast-paced environment and a high volume of responsibilities and projects (from evaluation to production through delivery).
• Take educated risks while thinking outside the box and always responding in a timely manner.
• Provide constructive and timely feedback for team members to foster engagement through coaching, training and stretch opportunities to increase team performance.
• Perform quarterly team and partner reviews to drive accountability and performance inclusive of timely management of disciplinary and/or performance issues.
• Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers
• Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
• Be available to provide assistance to team members outside of normal business hours as necessary

ADDITIONALFUNCTIONSANDRESPONSIBILITIES:

• Effectively communication and collaborate with internal teams and external partners.
• Demonstrate courage through a willingness to take a stand and tackle the tough issues while acknowledging own limitations, without compromising integrity. 
• Practice agility by modeling flexibility, resiliency and change management.  Has the ability to cut through ambiguity and not fear the unknown and has a thirst for knowledge and self-awareness.
• Build talent by making the search and development of new and existing team members a priority and investing personally in others’ development.
• Collaborate across boundaries by working effectively across Midco to achieve success, helping to build a foundation for an inclusive and supportive environment.
• Think strategically through maintaining a holistic and long-term perspective, identifying root causes of problems and anticipating unexpected outcomes.
• Exhibit excellent business acumen by pursuing and supporting Midco’s growth and using data to drive decisions and actions.
• Exercise innovative thinking through modeling curiosity and encouraging creativity to keep customers and team members engaged.
• Execute on assigned strategic initiatives or other projects through communicating clear expectations that set a high bar, verifying understanding of expectations and holding self and others accountable for results.
• Support the mission, vision, and values of Midco.
• Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality to all of your work and interactions.
• Maintain a positive work atmosphere by acting and communicating in a manner that builds positive relationships with client, team-members and leadership
• Maintain regular attendance to be available to provide direction and communication to team members.

EXPERIENCE AND EDUCATION:

• Bachelor’s degree in business, marketing, communications, media or equivalent experience required. Masters preferred.
• Minimum ten years’ leadership experience in sports media, content distribution, or broadcast communications required.
• Must have extensive knowledge of the sports industry, with an emphasis on DI-DIII collegiate leagues, teams, key players and current trends.
• Proven experience in complex content distribution rights agreement negotiations. 

WORK ENVIRONMENT AND PHYSICAL & MENTAL QUALIFICATOINS: 

• The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch.
• The noise level in the work environment is moderate.
• Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
• Strong communication skills to effectively convey information internally and externally
• Attention to detail to ensure accuracy with programming, scheduling, and reports.
• Think strategically to develop and implement comprehensive business plans.
• Ability to cast vision and lead team to complete department objectives.

ABOUT MIDCO: 

• Midco offers the most reliable wholly owned and operated fiber network spanning 17,000 miles.
• We are a telecommunications leader that is redefining connectivity while being a force for good in the communities we serve.
• We serve nearly 500,000 homes and businesses in more than 400 communities in Kansas, Minnesota, North Dakota, South Dakota and Wisconsin.
• Our 1,900 team members work together with integrity, creating a caring culture for a lasting impact.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:  

• Free Midco internet & TV 
• Great opportunities to get involved in volunteerism  
• Generous 401(k) match and paid time away from work programs 
• And many more

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.

Job Summary:

The Service Desk Administrator plays a critical role in ensuring secure, efficient, and scalable IT operations by supporting end users and proactively managing systems across the organization. This position exists to enhance service delivery through automation, scripting, and streamlined workflows that reduce manual tasks and improve system reliability. By bridging technical expertise with user support, the role helps maintain a resilient IT environment that empowers teams to work effectively and securely. This is a technical role with no personnel responsibilities.

Responsibilities:

• Provide direct technical support to end users, ensuring timely and effective resolution of IT issues.
• Collaborate with the IT Operations team to identify recurring problems and implement automated or streamlined solutions.
• Develop and maintain scripts (e.g., PowerShell, Bash, Python) and use APIs to automate tasks and improve operational efficiency.
• Support the deployment, configuration, and patching of operating systems and applications on workstations and mobile devices.
• Administer Microsoft 365 services (e.g., SharePoint, Teams, OneDrive) to ensure optimal performance and user satisfaction.
• Assist in implementing and managing security and compliance tools, including MFA, conditional access, and data protection solutions.
• Maintain and support video conferencing systems to ensure reliable communication across the organization.
• Partner with cross-functional teams to deliver IT solutions that meet business needs and improve service delivery.
• Coordinate with third-party vendors to resolve technical issues and ensure service continuity.
• Provide basic support for mobile and cellular devices, including smartphones, tablets, and MiFi units.
• Manage and support enterprise platforms such as ServiceNow, Microsoft 365, and security tools like Microsoft Defender and Sentinel.
• Model Midco’s mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same.
• Ensure customer privacy by adhering to Midco’s privacy guidelines while actively following Midco policies and procedures.
• Maintain reliable and predictable attendance as required by the position.
• Perform other duties as assigned.

Required Qualifications: 

• Bachelor’s degree in Information Technology, Computer Science, System and Network Security, or a related field. Equivalent experience may be considered.
• 3+ years of progressive experience in IT support or service desk roles with increasing technical responsibilities.

Preferred Qualifications: 

• Certifications such as Microsoft Certified: Modern Desktop Administrator Associate, ITIL Foundation, or equivalent

Work Environment: 

• The noise level in the work environment is moderate.
• May be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.

Physical Demands: 

• Working in an environment where there is frequent sitting for extended periods of time.
• Lifting up to 50 pounds to deliver and set up personal computer equipment.

Mental Demands: 

• Critical thinking to quickly diagnose technical issues, analyze root causes, and develop effective solutions, often under time pressure.
• Ability to manage multiple tasks, tickets, and projects simultaneously while prioritizing based on urgency and impact.
• Precision is critical when scripting, configuring systems, or managing security settings to avoid errors that could impact operations.

About Midco:

• Midco offers the most reliable wholly owned and operated fiber network spanning 17,000 miles.
• We are a telecommunications leader that is redefining connectivity while being a force for good in the communities we serve.
• We serve nearly 500,000 homes and businesses in more than 400 communities in Kansas, Minnesota, North Dakota, South Dakota and Wisconsin.
• Our 1,900 team members work together with integrity, creating a caring culture for a lasting impact.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:  

• Free Midco internet & TV 
• Great opportunities to get involved in volunteerism  
• Generous 401(k) match and paid time away from work programs 
• And many more

Visit Midco.com/Careers to learn about employment opportunities and apply today.  

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.