This position can be located in either Bemidji or International Falls, MN.  Ideal candidate will be located in Bemidji, MN.

Job Summary:

As a Maintenance Technician, you will perform preventive maintenance and repair services on Midco’s regional network, ensuring compliance with FCC regulations. Your responsibilities include sweeping and balancing the network, identifying and repairing signal processing equipment, and maintaining optimal signal performance. Position leveling ranges from Maintenance Technician I to Maintenance Technician III, based on experience and certifications.

Responsibilities:

• Sweep and balance the regional network to detect and/or correct imperfections.
• Identify areas in need of service and repair including but not limited to adjustment and alignment of equipment used for signal processing, amplification, and transmission.
• Take appropriate preventive measures to repair and maintain the regional network in customer homes and commercial property from the headend.
• Demonstrate proficiency in and working knowledge of several areas of network systems; recognize deviations and distinguish them from accepted practices.
• Repair and maintain equipment, network systems and all components.
• Ensure that all documentation is timely and accurate and in compliance with FCC and company regulations.
• Troubleshoot and repair ingress and egress problems in the regional network including, but not limited to transmission levels, signal loss, off-air interference and equipment failures.
• Maintain signal performance by proactively testing the network on a regular basis.
• Install, maintain and repair power supplies and provide splicing and activation of the regional network.
• Provide technical support and guidance by assisting with the resolution of installation or service problems encountered at customer sites.
• Install and disconnect video, internet, and telephone services in customer homes and commercial property as needed.
• Repair and/or wire cable from poles/pedestals into customer homes and commercial property; wire additional outlets as needed.
• Produce timely and accurate daily and monthly reports.
• Demonstrate knowledge of Midco’s safety program by enforcing safety rules and procedures, wearing appropriate safety apparel (e.g., hard hats, safety vests, OSHA-approved boots), and operating all equipment safely.
• Operate and drive a company vehicle in compliance with all Midco policies and procedures, ensuring safety, efficiency, and adherence to traffic laws. Maintain vehicle cleanliness and ensure regular maintenance and repairs are conducted as scheduled to uphold a professional image.
• Model Midco’s mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same.
• Ensure customer privacy by adhering to Midco’s privacy guidelines while actively following Midco policies and procedures.
• Maintain reliable and predictable attendance as required by the position.
• Perform other duties as assigned.

Required Qualifications:

• High School diploma or equivalent (GED).
• Complete Midco First Time Right certification within 60 days of hire and consistently apply principles in all aspects of work.
• Must possess and maintain a valid driver's license with a clean driving record. A DUI conviction within the past 5 years will result in disqualification from employment in this position.
• Must develop working knowledge of construction, the National Electrical Code, OSHA regulations, state and local regulations and general safety standards.

Position leveling will be assigned based upon required experience and training:

The hiring range for this position is $23.50 - $35.25.  This pay range is inclusive of multiple job levels.  The actual base hourly pay offered to the most qualified individual will be determined based on multiple factors including the level of job offered, internal equity, location, and the individual’s job-related knowledge, skills and experience.  This position is hourly and may be eligible for additional compensation such as overtime and career progression pay increases. In addition to base pay, this position is eligible for an annual bonus plan based on company and/or individual performance. 

Work Environment:

• The noise level in the work environment is moderate to loud.
• Frequent exposure to outside weather conditions.
• Occasional exposure to moving mechanical parts, high, precarious places, risk of electrical shock, and risk of radiation and vibration.
• Must be prepared to travel on short notice and work extended, flexible hours, to effectively respond to emergencies and critical network events.
• May be required to work in excess of 40 hours per week and outside normal business hours, such as holidays, evenings, and weekends, as business demands.

Physical Demands:

• Be able to safely use a ladder rated for a maximum load of 375 lbs, including the combined weight of the individual, fall protection equipment, and any tools being carried.
• Required to reach with hands and arms, stoop, kneel, or crouch.
• Must occasionally lift and carry loads up to 80 lbs. and separately handle a 75 lb. ladder.
• Must be able to climb poles, ladders, bucket trucks, and other structures with proper fall protection equipment, adhering to the manufacturer's capacity for all equipment.
• Must be able to work from elevated heights (bucket trucks, aerial lifts) and in tight spaces such as attics and crawlspaces.
• Bucket trucks have a maximum load capacity ranging from 300 to 400 lbs. based on the manufacturer's specifications for each vehicle. Team members certified for bucket truck use are responsible for being aware of and adhering to these maximum load requirements.

Mental Demands:

• Ability to adapt to changing circumstances and remain flexible in a dynamic work environment.
• Able to remain calm and effective under pressure, especially when dealing with urgent repairs or customer issues.
• Keen attention to detail to ensure accuracy and quality in all aspects of operations.

About Midco: 

• Midco offers the most reliable wholly owned and operated fiber network spanning 17,000 miles.
• We are a telecommunications leader that is redefining connectivity while being a force for good in the communities we serve.
• We serve nearly 500,000 homes and businesses in more than 400 communities in Kansas, Minnesota, North Dakota, South Dakota and Wisconsin.
• Our 1,900 team members work together with integrity, creating a caring culture for a lasting impact.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:  

• Free Midco internet & TV 
• Great opportunities to get involved in volunteerism  
• Generous 401(k) match and paid time away from work programs 
• And many more

Visit Midco.com/Careers to learn about employment opportunities and apply today.  

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.