Management jobs in New Haven, CT

Overview

Hudson Valley Credit Union is currently recruiting for the position of Manager Core Infrastructure. Primary Function: Lead HVCU infrastructure team in designing, building, and maintaining scalable, secure, and highly available systems. This role is ideal for a seasoned engineer with strong leadership skills and a passion for operational excellence, automation, and cloud-native technologies.

Responsibilities

Oversee the planning, deployment, and maintenance of servers, networks, storage, and cloud infrastructure
Develop and execute a forward-looking infrastructure roadmap aligned with business goals, scalability needs, and emerging technologies
Design and manage secure, resilient cloud and hybrid environments, ensuring optimal performance and cost-efficiency
Ensure 24/7 availability of core systems, networks, and services through proactive monitoring, redundancy planning, and incident response protocols
Engineer and maintain disaster recovery plans and backup strategies to minimize downtime and data loss
Evaluate and manage relationships with hardware/software vendors and oversee infrastructure budgets and procurement
Lead, mentor, and grow a high-performing infrastructure team, fostering a culture of innovation, accountability, and continuous improvement
Partner with DevOps, Security, and Application teams to support deployments, troubleshoot issues, and align infrastructure with product needs
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed required; undergraduate degree cannot substitute for minimum number of years of experience in computer science, information technology, or related field required.
ITIL v3 or v4 foundation (or within 1 year of joining) required.
Certified Information Technology Manager (CITM) or comparable (or within 1 year of joining) required.
Minimum 10 years progressive experience in IT infrastructure required.
Minimum 5 years leadership (Supervisor or higher) required.
Minimum 4 years Cloud Engineering required.
Minimum 4 years Systems Engineering required.
Mimimum 4 years Network Infrastructure required
Minimum 4 years Telephony & Unified Communications required.

Why Choose HVCU?

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

Hudson Valley Federal Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.

Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed required; undergraduate degree cannot substitute for minimum number of years of experience in computer science, information technology, or related field required.
ITIL v3 or v4 foundation (or within 1 year of joining) required.
Certified Information Technology Manager (CITM) or comparable (or within 1 year of joining) required.
Minimum 10 years progressive experience in IT infrastructure required.
Minimum 5 years leadership (Supervisor or higher) required.
Minimum 4 years Cloud Engineering required.
Minimum 4 years Systems Engineering required.
Mimimum 4 years Network Infrastructure required
Minimum 4 years Telephony & Unified Communications required.

Oversee the planning, deployment, and maintenance of servers, networks, storage, and cloud infrastructure
Develop and execute a forward-looking infrastructure roadmap aligned with business goals, scalability needs, and emerging technologies
Design and manage secure, resilient cloud and hybrid environments, ensuring optimal performance and cost-efficiency
Ensure 24/7 availability of core systems, networks, and services through proactive monitoring, redundancy planning, and incident response protocols
Engineer and maintain disaster recovery plans and backup strategies to minimize downtime and data loss
Evaluate and manage relationships with hardware/software vendors and oversee infrastructure budgets and procurement
Lead, mentor, and grow a high-performing infrastructure team, fostering a culture of innovation, accountability, and continuous improvement
Partner with DevOps, Security, and Application teams to support deployments, troubleshoot issues, and align infrastructure with product needs
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
1/19/26

Project Manager#123225823

Overview

Hudson Valley Credit Union is currently recruiting for the position of Project Manager. Primary Function: responsible to lead and manage the planning, execution, and delivery of projects, collaborate with key stakeholders to define project requirements, scope, deliverables, and success metrics.

Responsibilities

Responsible to lead medium to large projects in partnership with Program Managers to drive project completion. Create an environment of fostering cooperation and collaboration while focusing on project deliverables.
Lead project teams in a matrixed environment, fostering cooperation and collaboration while maintaining a focus on project objectives and outcomes. Provide guidance and direction to project team members throughout the project lifecycle and report necessary performance feedback to their functional manager.
Develop and maintain accurate and up-to-date project documentation, including project charters, plans, schedules, budgets, change requests, artifacts, and lessons learned.
Monitor project progress and tracks milestones, ensuring adherence to project methodology, timelines and budgets. Ensure that project stay within their initial scope and works with stakeholders to expand the scope, if necessary.
Identify and track risks, issues, and decisions throughout the project lifecycle and develops communication strategies in partnership with stakeholders and Program Manager.
Create and maintain an environment of transparency, collaboration, and sharing. Proactively address project issues and obstacles, and facilitates decision-making and conflict resolution among stakeholders for a successful outcome.
Communicate project updates, progress, resource utilization, and potential risks in a timely and transparent manner.
Foster a culture of continuous improvement, promoting lessons learned and applying them to future projects.
Facilitate project retrospectives to reflect on project performance and identify opportunities for improvement.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience In business, mathematics, analytical or technical discipline required
Agile or Professional project management certification/designation preferred
Quality or LEAN Six Sigma experience preferred
Minimum 3 Years of project management leading or co-leading teams, with strong track record of managing projects using Agile and Waterfall methologies experience required

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience In business, mathematics, analytical or technical discipline required
Agile or Professional project management certification/designation preferred
Quality or LEAN Six Sigma experience preferred
Minimum 3 Years of project management leading or co-leading teams, with strong track record of managing projects using Agile and Waterfall methologies experience required

Responsible to lead medium to large projects in partnership with Program Managers to drive project completion. Create an environment of fostering cooperation and collaboration while focusing on project deliverables.
Lead project teams in a matrixed environment, fostering cooperation and collaboration while maintaining a focus on project objectives and outcomes. Provide guidance and direction to project team members throughout the project lifecycle and report necessary performance feedback to their functional manager.
Develop and maintain accurate and up-to-date project documentation, including project charters, plans, schedules, budgets, change requests, artifacts, and lessons learned.
Monitor project progress and tracks milestones, ensuring adherence to project methodology, timelines and budgets. Ensure that project stay within their initial scope and works with stakeholders to expand the scope, if necessary.
Identify and track risks, issues, and decisions throughout the project lifecycle and develops communication strategies in partnership with stakeholders and Program Manager.
Create and maintain an environment of transparency, collaboration, and sharing. Proactively address project issues and obstacles, and facilitates decision-making and conflict resolution among stakeholders for a successful outcome.
Communicate project updates, progress, resource utilization, and potential risks in a timely and transparent manner.
Foster a culture of continuous improvement, promoting lessons learned and applying them to future projects.
Facilitate project retrospectives to reflect on project performance and identify opportunities for improvement.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
1/19/26

Senior Director HR Administration#123225828

Overview

Hudson Valley Credit Union is currently recruiting for a Senior Director HR Administration. Primary Function: Rooted in people- and member-first values, this role provides strategic and operational leadership across multiple HR Center of Excellences (COEs). Responsible for championing a culture of care, accountability, and continuous improvement while ensuring HR programs are consistent, compliant, and responsive to the needs of a growing, community-focused organization.

Responsibilities

Develop and execute an HR administrative strategy that supports the credit union’s mission, culture, and long-term workforce needs.
Partner closely with the CHRO and executive team to strengthen HR’s operating model and service delivery.
Ensure COEs operate cohesively and consistently.
Anticipate workforce trends and help to guide the organization in evolving HR practices that support HR and Organizational strategies.
Oversee the design, optimization, and governance of HR processes and policies.
Ensure HR Operations delivers reliable, efficient, and employee-centric services.
Lead continuous improvement initiatives to enhance efficiency, compliance, and the overall employee experience.
Act as a key stakeholder in establishing and monitoring HR metrics and support data-informed decision-making.
Drive change as a change agent and ambassador.
Lead and develop a high-performing team across multiple HR COEs.
Foster a culture of trust, collaboration, and service — reflecting the cooperative values of the credit union movement.
Partner with HR Business Partners and leaders across the organization to ensure HR programs are well-integrated and responsive to employee needs.
Ensure Employee Relations issues are addressed with fairness, empathy, and consistency.
Oversee the creation, maintenance, and communication of HR policies that support fairness, consistency, and legal compliance. Ensuring compliance with federal, state, and local employment laws and credit-union-specific regulatory requirements.
Lead proactive risk-mitigation strategies related to HR operations, employee relations, and workforce practices. Promote practices that strengthen employee engagement, retention, and organizational health.
Partner with IT and HR Operations and applicable partners to optimize HR technology platforms and self-service tools.
Champion the use of data and analytics to improve HR service delivery and workforce insights.
Support modernization efforts that enhance employee experience and operational efficiency.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

Bachelor’s degree or equivalent relevant experience required.
Minimum 10 years progressive HR leadership experience, with significant responsibility in HR operations required.
Minimum 5 years in a leadership role within a banking or financial services environment, required.
Deep understanding of employment law, HR technology systems, and service delivery models.

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

Bachelor’s degree or equivalent relevant experience required.
Minimum 10 years progressive HR leadership experience, with significant responsibility in HR operations required.
Minimum 5 years in a leadership role within a banking or financial services environment, required.
Deep understanding of employment law, HR technology systems, and service delivery models.

Develop and execute an HR administrative strategy that supports the credit union’s mission, culture, and long-term workforce needs.
Partner closely with the CHRO and executive team to strengthen HR’s operating model and service delivery.
Ensure COEs operate cohesively and consistently.
Anticipate workforce trends and help to guide the organization in evolving HR practices that support HR and Organizational strategies.
Oversee the design, optimization, and governance of HR processes and policies.
Ensure HR Operations delivers reliable, efficient, and employee-centric services.
Lead continuous improvement initiatives to enhance efficiency, compliance, and the overall employee experience.
Act as a key stakeholder in establishing and monitoring HR metrics and support data-informed decision-making.
Drive change as a change agent and ambassador.
Lead and develop a high-performing team across multiple HR COEs.
Foster a culture of trust, collaboration, and service — reflecting the cooperative values of the credit union movement.
Partner with HR Business Partners and leaders across the organization to ensure HR programs are well-integrated and responsive to employee needs.
Ensure Employee Relations issues are addressed with fairness, empathy, and consistency.
Oversee the creation, maintenance, and communication of HR policies that support fairness, consistency, and legal compliance. Ensuring compliance with federal, state, and local employment laws and credit-union-specific regulatory requirements.
Lead proactive risk-mitigation strategies related to HR operations, employee relations, and workforce practices. Promote practices that strengthen employee engagement, retention, and organizational health.
Partner with IT and HR Operations and applicable partners to optimize HR technology platforms and self-service tools.
Champion the use of data and analytics to improve HR service delivery and workforce insights.
Support modernization efforts that enhance employee experience and operational efficiency.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
1/19/26

Supervisor Home Equity Underwriting#123225824

Overview

Hudson Valley Credit Union is currently recruiting for the position of Supervisor Home Equity Underwriting. Responsibilities: supervise the daily operations and staff related to the underwriting of home equity loans and lines of credit. Coordinate the workflow for assigned personnel, monitor goals to ensure excellent member service is provided and reviews processes and procedures for continuous improvement. Responsible for promoting excellence in underwriting standards and ensuring adherence to Credit Union policies, department procedures and internal guidelines.

Responsibilities

Interview, hire, and develop home equity underwriting staff and conduct individual performance reviews. Build employee engagement through consistent communication, coaching and reinforcement of organizational values and modeling of critical behaviors.
Set clear expectations to monitor and coach staff contributions to Real Estate Lending department goals. Conduct regular one on one meetings with home equity underwriting staff.
Respond to internal and external customers regarding complaints, problem resolution, home equity underwriting guideline clarification and procedural issues.
Monitor home equity loan queues and ensure adequate
Initiate and implement process improvement to enhance employee and member experience and increase department efficiencies.
Participate in developing/enhancing home equity products and procedures.
Collaborate with post-closing QC auditor and provide timely responses on errors monthly and communicate results to staff.
Monitor underwriters’ approved loan dispositions to ensure adherence to Credit Union issued loan approval authority. Approve loans within Credit Union loan approval Conduct second review of declined home equity applications.
Lead weekly underwriting meetings to ensure underwriting review consistency and discuss any issues or concerns.
Perform loan origination system (LOS) update functions for home equity product guidelines, rate changes, document updates and other loan parameter changes. Coordinate testing of updates in LOS prior to production implementation.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

Associate’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience required.
Registration with the National Mortgage Licensing System and Registry (NMLS) required.
Minimum 2 Years consumer and/or residential mortgage underwriting experience preferred.
Minimum 1 Year supervisory leadership or similar work experience required.

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

Associate’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience required.
Registration with the National Mortgage Licensing System and Registry (NMLS) required.
Minimum 2 Years consumer and/or residential mortgage underwriting experience preferred.
Minimum 1 Year supervisory leadership or similar work experience required.

Interview, hire, and develop home equity underwriting staff and conduct individual performance reviews. Build employee engagement through consistent communication, coaching and reinforcement of organizational values and modeling of critical behaviors.
Set clear expectations to monitor and coach staff contributions to Real Estate Lending department goals. Conduct regular one on one meetings with home equity underwriting staff.
Respond to internal and external customers regarding complaints, problem resolution, home equity underwriting guideline clarification and procedural issues.
Monitor home equity loan queues and ensure adequate
Initiate and implement process improvement to enhance employee and member experience and increase department efficiencies.
Participate in developing/enhancing home equity products and procedures.
Collaborate with post-closing QC auditor and provide timely responses on errors monthly and communicate results to staff.
Monitor underwriters’ approved loan dispositions to ensure adherence to Credit Union issued loan approval authority. Approve loans within Credit Union loan approval Conduct second review of declined home equity applications.
Lead weekly underwriting meetings to ensure underwriting review consistency and discuss any issues or concerns.
Perform loan origination system (LOS) update functions for home equity product guidelines, rate changes, document updates and other loan parameter changes. Coordinate testing of updates in LOS prior to production implementation.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
1/19/26

Supervisor Payment Operations#123225486

Overview

Hudson Valley Credit Union is currently recruiting for the position of Supervisor Payment Operations. Primary Function: Oversee the daily operations of the payment processing team, ensuring accurate, timely, and compliant execution of transaction processing. Responsible for overseeing staff productivity, resolving escalations, and collaborating with internal departments to support business objectives and member satisfaction.

Responsibilities

Supervise and lead a team of payment operations specialists, providing coaching, performance feedback, and development opportunities.
Monitor daily payment processing activities including ACH, wire transfers, check processing, and internal settlements.
Ensure compliance with internal policies, regulatory requirements (e.g., NACHA, PCI-DSS), and industry standards.
Identify and support process inefficiencies and implement improvements to enhance accuracy, speed, and cost-effectiveness.
Collaborate with IT, Risk, Compliance, and Customer Service teams to resolve issues and support cross-functional initiatives.
Maintain and update SOPs, training materials, and audit documentation.
Prepare and analyze operational reports, KPIs, and metrics to inform leadership and help inform strategic decisions.
Manage internal escalations and exceptions, ensuring timely resolution and communication.
Support system upgrades, testing, and implementation of new payment technologies or platforms.
Participate in audits, risk assessments, and regulatory reviews as needed.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience preferred
Minimum 3 Years Fraud payment operations, banking, or financial services experience required
Prior supervisory or team leader experience preferred
Experience with real-time payments (RTP), FedNow, or digital wallets preferred
Familiarity with fraud detection and prevention tools preferred
Lean Six Sigma or process improvement certification preferred

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience preferred
Minimum 3 Years Fraud payment operations, banking, or financial services experience required
Prior supervisory or team leader experience preferred
Experience with real-time payments (RTP), FedNow, or digital wallets preferred
Familiarity with fraud detection and prevention tools preferred
Lean Six Sigma or process improvement certification preferred

Supervise and lead a team of payment operations specialists, providing coaching, performance feedback, and development opportunities.
Monitor daily payment processing activities including ACH, wire transfers, check processing, and internal settlements.
Ensure compliance with internal policies, regulatory requirements (e.g., NACHA, PCI-DSS), and industry standards.
Identify and support process inefficiencies and implement improvements to enhance accuracy, speed, and cost-effectiveness.
Collaborate with IT, Risk, Compliance, and Customer Service teams to resolve issues and support cross-functional initiatives.
Maintain and update SOPs, training materials, and audit documentation.
Prepare and analyze operational reports, KPIs, and metrics to inform leadership and help inform strategic decisions.
Manage internal escalations and exceptions, ensuring timely resolution and communication.
Support system upgrades, testing, and implementation of new payment technologies or platforms.
Participate in audits, risk assessments, and regulatory reviews as needed.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
1/16/26

Licensed Relationship Manager#123225040

Overview

Hudson Valley Credit Union is currently recruiting for the position of Relationship Manager. Primary Function: Provide superior member service through efficient and accurate transaction processing and applying a consultative needs-based sales approach. Promote Wealth Management at Hudson Valley Credit Union's full line of investment services and products by establishing new member relationships, deepening and retaining existing relationships, cross-selling HVCU products and services, and creating a lifelong financial relationship.

Responsibilities

Use working knowledge obtained from the Series 7 & 66 certifications to support new memberships, accounts, loans, and investment services for members. Utilize resources to ensure quality member service.
Monitor and complete member care calls and assist with loan queues to expand on cross-selling opportunities. Support Contact Center with inbound member calls as necessary.
Contribute to branch and individual sales and service goals. Maintain a working knowledge of HVCU products, services and systems in order to make recommendations based on member needs.
Refer members to Financial Consultant for products in excess of assigned limits.
Support Wealth Management Financial Consultant with informational meetings, lead generation, and education of investment services for both branch staff and members.
Support the successful implementation of marketing programs and promotions. Create member awareness by discussing the features and benefits of the product/service being promoted and close sales.
Support overall branch operations. Including but not limited to, providing opening and closing support for the branch, ordering and verifying cash, assisting with cash control tasks, adhering to dual control processes and daily branch reconciliation.
Accurately perform teller transactions with various negotiable and act as a teller when necessary.
Adhere to branch safety and security practices and procedures. This includes member confidentiality, securely maintaining cash and negotiable items, and physical security standards.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required

Certifications

Securities Industry Essentials (SIE) Certification required
NYS Notary Public license achieved within 12 months of obtaining position required
Series 7 and 66 Certification or ability to pass within 120 days of employment
Must be able to pass the FINRA background screening process.

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required

Certifications

Securities Industry Essentials (SIE) Certification required
NYS Notary Public license achieved within 12 months of obtaining position required
Series 7 and 66 Certification or ability to pass within 120 days of employment
Must be able to pass the FINRA background screening process.

Use working knowledge obtained from the Series 7 & 66 certifications to support new memberships, accounts, loans, and investment services for members. Utilize resources to ensure quality member service.
Monitor and complete member care calls and assist with loan queues to expand on cross-selling opportunities. Support Contact Center with inbound member calls as necessary.
Contribute to branch and individual sales and service goals. Maintain a working knowledge of HVCU products, services and systems in order to make recommendations based on member needs.
Refer members to Financial Consultant for products in excess of assigned limits.
Support Wealth Management Financial Consultant with informational meetings, lead generation, and education of investment services for both branch staff and members.
Support the successful implementation of marketing programs and promotions. Create member awareness by discussing the features and benefits of the product/service being promoted and close sales.
Support overall branch operations. Including but not limited to, providing opening and closing support for the branch, ordering and verifying cash, assisting with cash control tasks, adhering to dual control processes and daily branch reconciliation.
Accurately perform teller transactions with various negotiable and act as a teller when necessary.
Adhere to branch safety and security practices and procedures. This includes member confidentiality, securely maintaining cash and negotiable items, and physical security standards.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Chester, NY 10918
1/8/26

Manager Lending Quality Control#123225723

Overview

Hudson Valley Credit Union is currently recruiting for the position of Manager Lending Quality Control . Primary Function: The Lending Quality Control Manager leads a team dedicated to ensuring integrity, accuracy, and compliance of lending originations, servicing activities, and credit reporting operations. This role oversees Hudson Valley Credit Union’s enterprise-wide quality control programs, including pre- and post-close reviews, servicing audits, and credit dispute resolution. The manager sets a culture of continuous improvement and “curiosity over certainty,” surfacing problems early, testing alternatives, measuring impact, and iterating to drive better outcomes. They ensure adherence to investor and regulatory guidelines (Fannie Mae, Freddie Mac, FHA, VA, USDA, FHLB) and foster cross-functional collaboration to mitigate risk and enhance operational efficiency.

Responsibilities

Oversee and continuously enhance quality control programs across loan originations, servicing, collections, and credit reporting, applying expert-level knowledge of investor guidelines (Fannie Mae, Freddie Mac, FHA, VA, USDA, FHLB), TRID, ATR/QM, ECOA, HMDA, and servicing regulations to ensure full compliance with regulatory requirements, secondary market standards, and internal policies and procedures.
Provide strategic direction and leadership for QC functions including audits of Real Estate, Home Equity, and Consumer loans, HMDA, and credit reporting and dispute resolution, ensuring accuracy and compliance.
Recommend and execute strategic and tactical goals to increase quality and productivity, reduce deficiencies, and ensure alignment with regulatory and investor standards.
Cultivate and sustain collaborative relationships with internal departments, external partners, and regulatory stakeholders; serve as the primary representative for QC in enterprise-level discussions. Oversee the selection, engagement, and performance of third-party QC vendors to ensure alignment with organizational standards and regulatory expectations
Partner with Compliance, Credit Risk, Servicing, Legal, and Operations to identify systemic issues, implement remediation strategies, and drive strategic improvements.
Interview, hire, train, and continuously develop QC staff. Set departmental goals, manage performance, and foster a culture of accountability and continuous improvement.
Direct sampling methodologies and conduct monthly/quarterly reviews in accordance with investor and regulatory expectations.
Monitor and report red flags and potential misrepresentation; lead defect resolution efforts and ensure corrective actions are implemented and tracked effectively.
Compile and present QC metrics, audit deficiency reports, and narrative summaries to key stakeholders; recommend resolutions and curing instructions for identified issues.
Assist VP, Director of Member Debt Solutions with preparing annual budget. Analyze approved budget variances and expenditures throughout the year.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience required
Minimum 5 Years Mortgage or lending operations, credit administration, QC, audit, or risk management required
Minimum 3 Years Management experience in lending quality control or financial services industry required
Proficiency with lending platforms and quality tools, including Dark Matter LOS, ICE MSP, Meridian Link, Baker Hill Commercial LOS, Questsoft and ACES Quality Management required

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development Training through HVCU University & Academy

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.

Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience required
Minimum 5 Years Mortgage or lending operations, credit administration, QC, audit, or risk management required
Minimum 3 Years Management experience in lending quality control or financial services industry required
Proficiency with lending platforms and quality tools, including Dark Matter LOS, ICE MSP, Meridian Link, Baker Hill Commercial LOS, Questsoft and ACES Quality Management required

Oversee and continuously enhance quality control programs across loan originations, servicing, collections, and credit reporting, applying expert-level knowledge of investor guidelines (Fannie Mae, Freddie Mac, FHA, VA, USDA, FHLB), TRID, ATR/QM, ECOA, HMDA, and servicing regulations to ensure full compliance with regulatory requirements, secondary market standards, and internal policies and procedures.
Provide strategic direction and leadership for QC functions including audits of Real Estate, Home Equity, and Consumer loans, HMDA, and credit reporting and dispute resolution, ensuring accuracy and compliance.
Recommend and execute strategic and tactical goals to increase quality and productivity, reduce deficiencies, and ensure alignment with regulatory and investor standards.
Cultivate and sustain collaborative relationships with internal departments, external partners, and regulatory stakeholders; serve as the primary representative for QC in enterprise-level discussions. Oversee the selection, engagement, and performance of third-party QC vendors to ensure alignment with organizational standards and regulatory expectations
Partner with Compliance, Credit Risk, Servicing, Legal, and Operations to identify systemic issues, implement remediation strategies, and drive strategic improvements.
Interview, hire, train, and continuously develop QC staff. Set departmental goals, manage performance, and foster a culture of accountability and continuous improvement.
Direct sampling methodologies and conduct monthly/quarterly reviews in accordance with investor and regulatory expectations.
Monitor and report red flags and potential misrepresentation; lead defect resolution efforts and ensure corrective actions are implemented and tracked effectively.
Compile and present QC metrics, audit deficiency reports, and narrative summaries to key stakeholders; recommend resolutions and curing instructions for identified issues.
Assist VP, Director of Member Debt Solutions with preparing annual budget. Analyze approved budget variances and expenditures throughout the year.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
12/30/25

Licensed Relationship Manager#123225698

Overview

Hudson Valley Credit Union is currently recruiting for the position of Licensed Relationship Manager. Primary Function: Provide superior member service through efficient and accurate transaction processing and applying a consultative needs-based sales approach. Promote Wealth Management at Hudson Valley Credit Union's full line of investment services and products by establishing new member relationships, deepening and retaining existing relationships, cross-selling HVCU products and services, and creating a lifelong financial relationship.

Responsibilities

Use working knowledge obtained from the Series 7 & 66 certifications to support new memberships, accounts, loans, and investment services for members. Utilize resources to ensure quality member service.
Monitor and complete member care calls and assist with loan queues to expand on cross-selling opportunities. Support Contact Center with inbound member calls as necessary.
Contribute to branch and individual sales and service goals. Maintain a working knowledge of HVCU products, services and systems in order to make recommendations based on member needs.
Refer members to Financial Consultant for products in excess of assigned limits.
Support Wealth Management Financial Consultant with informational meetings, lead generation, and education of investment services for both branch staff and members.
Support the successful implementation of marketing programs and promotions. Create member awareness by discussing the features and benefits of the product/service being promoted and close sales.
Support overall branch operations. Including but not limited to, providing opening and closing support for the branch, ordering and verifying cash, assisting with cash control tasks, adhering to dual control processes and daily branch reconciliation.
Accurately perform teller transactions with various negotiable and act as a teller when necessary.
Adhere to branch safety and security practices and procedures. This includes member confidentiality, securely maintaining cash and negotiable items, and physical security standards.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required

Certifications

Securities Industry Essentials (SIE) Certification required
NYS Notary Public license achieved within 12 months of obtaining position required
Series 7 and 66 Certification or ability to pass within 120 days of employment
Must be able to pass the FINRA background screening process.

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required

Certifications

Securities Industry Essentials (SIE) Certification required
NYS Notary Public license achieved within 12 months of obtaining position required
Series 7 and 66 Certification or ability to pass within 120 days of employment
Must be able to pass the FINRA background screening process.

Use working knowledge obtained from the Series 7 & 66 certifications to support new memberships, accounts, loans, and investment services for members. Utilize resources to ensure quality member service.
Monitor and complete member care calls and assist with loan queues to expand on cross-selling opportunities. Support Contact Center with inbound member calls as necessary.
Contribute to branch and individual sales and service goals. Maintain a working knowledge of HVCU products, services and systems in order to make recommendations based on member needs.
Refer members to Financial Consultant for products in excess of assigned limits.
Support Wealth Management Financial Consultant with informational meetings, lead generation, and education of investment services for both branch staff and members.
Support the successful implementation of marketing programs and promotions. Create member awareness by discussing the features and benefits of the product/service being promoted and close sales.
Support overall branch operations. Including but not limited to, providing opening and closing support for the branch, ordering and verifying cash, assisting with cash control tasks, adhering to dual control processes and daily branch reconciliation.
Accurately perform teller transactions with various negotiable and act as a teller when necessary.
Adhere to branch safety and security practices and procedures. This includes member confidentiality, securely maintaining cash and negotiable items, and physical security standards.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Lagrangeville, NY 12540
12/29/25

AVP Commercial Workout Manager#123225715

Overview

Hudson Valley Credit Union is currently recruiting for a Commercial Workout Manager. The primary function of this role is to manage and optimize HVCU’s commercial lending portfolio by developing, recommending, and implementing effective workout strategies for commercial loans and mortgages. This includes monitoring accounts to ensure timely debt repayment or strategic asset liquidation, with the goal of minimizing loss and maximizing recovery. The position involves thorough analysis of loan accounts to determine optimal resolutions while maintaining strict compliance with federal and state regulations as well as HVCU policies. Additional duties include conducting site visits, participating in member meetings, and providing ongoing support to the Director of Member Debt Solutions and the Chief Credit Officer.

Responsibilities

Oversee a portfolio of criticized/classified small business, SBA, participation, and commercial loans, ensuring effective resolution and performance tracking.
Lead workout strategies for distressed commercial loans, including restructuring, repayment plans, and asset liquidation to mitigate risk and maximize recovery.
Conduct in-depth financial reviews of borrowers and guarantors, assess repayment capacity, and prepare thorough credit presentations aligned with HVCU standards.
Perform detailed underwriting and present workout proposals and renewals, including full documentation of borrower financials and collateral.
Negotiate repayment agreements with borrowers and work closely with legal counsel to ensure compliance with regulatory and internal policies.
Collaborate with the finance team to evaluate criticized and classified assets rated 6 or worse, supporting impairment analysis and determining specific reserve requirements.
Collaborate with internal teams and external professionals (e.g., appraisers, brokers, consultants) to support loan recovery and optimize collateral value.
Prepare monthly watch list reports, lead portfolio review meetings, and provide impairment analyses to support reserve adequacy and risk management.
Ensure adherence to state and federal regulations and internal guidelines while staying informed on market trends and regulatory developments impacting commercial lending.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

Bachelor’s Degree at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience is preferred.
Minimum 5 years experience with Commercial credit (underwriting, credit risk management, workout) is required.
Minimum 2 years direct commercial lending experience required.
SBA loan workout experience preferred.

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

Bachelor’s Degree at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience is preferred.
Minimum 5 years experience with Commercial credit (underwriting, credit risk management, workout) is required.
Minimum 2 years direct commercial lending experience required.
SBA loan workout experience preferred.

Oversee a portfolio of criticized/classified small business, SBA, participation, and commercial loans, ensuring effective resolution and performance tracking.
Lead workout strategies for distressed commercial loans, including restructuring, repayment plans, and asset liquidation to mitigate risk and maximize recovery.
Conduct in-depth financial reviews of borrowers and guarantors, assess repayment capacity, and prepare thorough credit presentations aligned with HVCU standards.
Perform detailed underwriting and present workout proposals and renewals, including full documentation of borrower financials and collateral.
Negotiate repayment agreements with borrowers and work closely with legal counsel to ensure compliance with regulatory and internal policies.
Collaborate with the finance team to evaluate criticized and classified assets rated 6 or worse, supporting impairment analysis and determining specific reserve requirements.
Collaborate with internal teams and external professionals (e.g., appraisers, brokers, consultants) to support loan recovery and optimize collateral value.
Prepare monthly watch list reports, lead portfolio review meetings, and provide impairment analyses to support reserve adequacy and risk management.
Ensure adherence to state and federal regulations and internal guidelines while staying informed on market trends and regulatory developments impacting commercial lending.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
12/29/25

Manager Facilities Maintenance#123225716

Overview

Hudson Valley Credit Union is currently recruiting for the position of Manager Facilities Maintenance. Primary Function: Manage properties, physical security and daily operations, including after-hour (24 hours per day/7 days per week) calls of the General Services Department. Oversee General Services operating budget, assist with major building projects and Disaster Recovery Plan.

Responsibilities

Responsible for the daily operations of the General Services Department, including after-hour calls (24/7) as they arise. Respond and direct necessary support and resources to an emergency, including but not limited to, fire, first aid, building systems failure, breakdown, power outages, etc. Respond rapidly to any operational issues uncovered during property inspections.
Maintain all buildings and grounds owned by HVCU, directing staff and vendors and overseeing upkeep of HVAC systems, equipment and supplies. Ensure physical safety and security of all facilities, as well as adherence to all Federal and State Laws (i.e. OSHA, ATM Safety, ADA, etc.).
Interview, hire, manage and develop department staff. Set staff goals and monitor performance to goals. Conduct regular department and one-on-one meetings to communicate organizational and/or departmental changes, updates and process improvements as well as to collaborate with employees on their on-going development plans.
Assist the AVP, General Services and Physical Sec Officer with complex projects involving new construction, building renovations and relocations. Ensure adherence to budget and schedule. Attend municipal planning board meetings, as needed.
Manage vendor relationships. Ensure deadlines are met and quality of service is maintained. Conduct vendor analysis to measure competitiveness and recommend changes or modifications, as necessary, for management review. Negotiate vendor contracts and present recommendations for Management approval.
Organize and conduct fire and emergency drills at all Credit Union facilities. Provide remedial correction when required.
Ensure appropriate departmental policies and procedures are developed, maintained and followed.
Manage tenant relationships and property maintenance for tenant occupied buildings, and foreclosure properties.
Provide recommendations for departmental expenditures and participate in the annual budget process.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience Facilities Management required
Valid driver's license required
Minimum 3 Years Managerial experience experience required
Minimum 3 Years Facility Operations Experience required
Minimum 5 Years HVAC, Electrical, Plumbing and/or Site Work experience preferred

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience Facilities Management required
Valid driver's license required
Minimum 3 Years Managerial experience experience required
Minimum 3 Years Facility Operations Experience required
Minimum 5 Years HVAC, Electrical, Plumbing and/or Site Work experience preferred

Responsible for the daily operations of the General Services Department, including after-hour calls (24/7) as they arise. Respond and direct necessary support and resources to an emergency, including but not limited to, fire, first aid, building systems failure, breakdown, power outages, etc. Respond rapidly to any operational issues uncovered during property inspections.
Maintain all buildings and grounds owned by HVCU, directing staff and vendors and overseeing upkeep of HVAC systems, equipment and supplies. Ensure physical safety and security of all facilities, as well as adherence to all Federal and State Laws (i.e. OSHA, ATM Safety, ADA, etc.).
Interview, hire, manage and develop department staff. Set staff goals and monitor performance to goals. Conduct regular department and one-on-one meetings to communicate organizational and/or departmental changes, updates and process improvements as well as to collaborate with employees on their on-going development plans.
Assist the AVP, General Services and Physical Sec Officer with complex projects involving new construction, building renovations and relocations. Ensure adherence to budget and schedule. Attend municipal planning board meetings, as needed.
Manage vendor relationships. Ensure deadlines are met and quality of service is maintained. Conduct vendor analysis to measure competitiveness and recommend changes or modifications, as necessary, for management review. Negotiate vendor contracts and present recommendations for Management approval.
Organize and conduct fire and emergency drills at all Credit Union facilities. Provide remedial correction when required.
Ensure appropriate departmental policies and procedures are developed, maintained and followed.
Manage tenant relationships and property maintenance for tenant occupied buildings, and foreclosure properties.
Provide recommendations for departmental expenditures and participate in the annual budget process.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
12/29/25