Hudson Valley Credit Union is currently recruiting for the position of Manager Core Infrastructure. Primary Function: Lead HVCU infrastructure team in designing, building, and maintaining scalable, secure, and highly available systems. This role is ideal for a seasoned engineer with strong leadership skills and a passion for operational excellence, automation, and cloud-native technologies.

• Oversee the planning, deployment, and maintenance of servers, networks, storage, and cloud infrastructure
• Develop and execute a forward-looking infrastructure roadmap aligned with business goals, scalability needs, and emerging technologies
• Design and manage secure, resilient cloud and hybrid environments, ensuring optimal performance and cost-efficiency
• Ensure 24/7 availability of core systems, networks, and services through proactive monitoring, redundancy planning, and incident response protocols
• Engineer and maintain disaster recovery plans and backup strategies to minimize downtime and data loss
• Evaluate and manage relationships with hardware/software vendors and oversee infrastructure budgets and procurement
• Lead, mentor, and grow a high-performing infrastructure team, fostering a culture of innovation, accountability, and continuous improvement
• Partner with DevOps, Security, and Application teams to support deployments, troubleshoot issues, and align infrastructure with product needs
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
• Responsible for regular and predictable attendance including punctuality.

• Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed required; undergraduate degree cannot substitute for minimum number of years of experience in computer science, information technology, or related field required.
• ITIL v3 or v4 foundation (or within 1 year of joining) required.
• Certified Information Technology Manager (CITM) or comparable (or within 1 year of joining) required.
• Minimum 10 years progressive experience in IT infrastructure required.
• Minimum 5 years leadership (Supervisor or higher) required.
• Minimum 4 years Cloud Engineering required.
• Minimum 4 years Systems Engineering required.
• Mimimum 4 years Network Infrastructure required
• Minimum 4 years Telephony & Unified Communications required.

Click here to view full job description

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!  

Employee Perks: 

• Base & Variable Pay Structures 

• Paid Personal, Holiday & Volunteer Time Off 

• Professional Development Training through HVCU University & Academy 

• Student Loan Repayment & Tuition Reimbursement Programs 

• Medical, Dental & Vision Coverage 

• 401(k) With Employer Match & Non-Elective Employer Contribution 

• Life, Short-term & Long-term Disability Insurances 

• Discounted Loan Rates & Fees  

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. 

• Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed required; undergraduate degree cannot substitute for minimum number of years of experience in computer science, information technology, or related field required.
• ITIL v3 or v4 foundation (or within 1 year of joining) required.
• Certified Information Technology Manager (CITM) or comparable (or within 1 year of joining) required.
• Minimum 10 years progressive experience in IT infrastructure required.
• Minimum 5 years leadership (Supervisor or higher) required.
• Minimum 4 years Cloud Engineering required.
• Minimum 4 years Systems Engineering required.
• Mimimum 4 years Network Infrastructure required
• Minimum 4 years Telephony & Unified Communications required.

Click here to view full job description

• Oversee the planning, deployment, and maintenance of servers, networks, storage, and cloud infrastructure
• Develop and execute a forward-looking infrastructure roadmap aligned with business goals, scalability needs, and emerging technologies
• Design and manage secure, resilient cloud and hybrid environments, ensuring optimal performance and cost-efficiency
• Ensure 24/7 availability of core systems, networks, and services through proactive monitoring, redundancy planning, and incident response protocols
• Engineer and maintain disaster recovery plans and backup strategies to minimize downtime and data loss
• Evaluate and manage relationships with hardware/software vendors and oversee infrastructure budgets and procurement
• Lead, mentor, and grow a high-performing infrastructure team, fostering a culture of innovation, accountability, and continuous improvement
• Partner with DevOps, Security, and Application teams to support deployments, troubleshoot issues, and align infrastructure with product needs
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
• Responsible for regular and predictable attendance including punctuality.

Hudson Valley Credit Union is currently recruiting for the position of Senior Network Engineer. Primary Functions: Design, implement, and maintain our enterprise network infrastructure. Ensure high availability, security, and performance across all network systems. Lead network initiatives, mentor junior engineers, and collaborate across departments to support business goals.

• Design, deploy, and manage LAN, WAN, WLAN, and cloud-based networks
• Configure and maintain routers, switches, firewalls, VPNs, and load balancers
• Monitor network performance and troubleshoot complex issues
• Implement and enforce network security protocols and disaster recovery plans
• Lead network upgrades, migrations, and capacity planning
• Collaborate with cross-functional teams to support infrastructure projects
• Document network architecture, configurations, and procedures
• Mentor junior engineers and provide escalation support
• Stay current with emerging technologies and recommend improvements
• Participate in Credit Union teams, projects and strategic initiatives when the opportunity arises and perform additional duties and special projects as assigned
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Models. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• Bachelor’s Degree or equivalent in Information Technology or related field required.
• License/Certification ITILv3 Foundation or higher  (or within 1 year) required.
• License/Certification CCNP, CCDP, JNCIP preferred.
• License/Certification Mircrosoft Azure Data Engineer preferred.
• Minimum 8 years of Strong knowledge of TCP/IP, BGP, OSPF, DNS, DHCP, and VLANs required.
• Minimum 8 years of experience Data Wharehousing, Data Lakes and big date platforms required. 
• Minimum 5 years Python experience Han)ds-on experience with Cisco, Juniper, Palo Alto, or similar platforms required. 
• Minimum 5 years Proficiency with network monitoring tools (e.g., SolarWinds, Wireshark) required.
• Minimum 3 years Familiarity with cloud networking (Azure preferred), automation concepts required.

Click here to view full job description

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!  

Employee Perks: 

• Base & Variable Pay Structures 

• Paid Personal, Holiday & Volunteer Time Off 

• Professional Development Training through HVCU University & Academy 

• Student Loan Repayment & Tuition Reimbursement Programs 

• Medical, Dental & Vision Coverage 

• 401(k) With Employer Match & Non-Elective Employer Contribution 

• Life, Short-term & Long-term Disability Insurances 

• Discounted Loan Rates & Fees  

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. 

• Bachelor’s Degree or equivalent in Information Technology or related field required.
• License/Certification ITILv3 Foundation or higher  (or within 1 year) required.
• License/Certification CCNP, CCDP, JNCIP preferred.
• License/Certification Mircrosoft Azure Data Engineer preferred.
• Minimum 8 years of Strong knowledge of TCP/IP, BGP, OSPF, DNS, DHCP, and VLANs required.
• Minimum 8 years of experience Data Wharehousing, Data Lakes and big date platforms required. 
• Minimum 5 years Python experience Han)ds-on experience with Cisco, Juniper, Palo Alto, or similar platforms required. 
• Minimum 5 years Proficiency with network monitoring tools (e.g., SolarWinds, Wireshark) required.
• Minimum 3 years Familiarity with cloud networking (Azure preferred), automation concepts required.

Click here to view full job description

• Design, deploy, and manage LAN, WAN, WLAN, and cloud-based networks
• Configure and maintain routers, switches, firewalls, VPNs, and load balancers
• Monitor network performance and troubleshoot complex issues
• Implement and enforce network security protocols and disaster recovery plans
• Lead network upgrades, migrations, and capacity planning
• Collaborate with cross-functional teams to support infrastructure projects
• Document network architecture, configurations, and procedures
• Mentor junior engineers and provide escalation support
• Stay current with emerging technologies and recommend improvements
• Participate in Credit Union teams, projects and strategic initiatives when the opportunity arises and perform additional duties and special projects as assigned
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Models. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

Hudson Valley Credit Union is currently recruiting for the position of Manager Identity and Access. Primary Function: The Identity and Access Manager is a critical role responsible for the strategy, design, implementation, and maintenance of the credit union's Identity and Access Management (IAM) program. This individual will ensure that all the employees of the credit union have the appropriate access to systems, applications, and data while adhering to the principle of least privilege. The role requires a deep understanding of cybersecurity principles, regulatory compliance and a commitment to protecting member and credit union data from unauthorized access. The manager will work collaboratively with other areas within IT, security, audit, and business stakeholders to enhance the security posture and operational efficiency of the organization.

• Create and maintain the credit union’s overall Identity and Access Management (IAM) strategy, policies, and procedures in alignment with security best practices and regulatory requirements.
• Oversee the entire lifecycle of user identities and access, from initial provisioning and role assignment to regular access reviews and timely de-provisioning.
• Work directly with internal and external auditors to ensure that all access controls and IAM processes meet industry regulations, responding to audit findings and implementing corrective actions.
• Manage and maintain critical identity platforms, including Active Directory, Azure AD, and other enterprise identity governance tools.
• Deploy and administer secure authentication methods, such as Multi-Factor Authentication (MFA) and Single Sign-On (SSO), to protect sensitive systems and data.
• Lead the management and security of privileged accounts to minimize the risk of insider threats and unauthorized access to critical infrastructure.
• Systematically review user access permissions to ensure they are appropriate and adhere to the principle of least privilege.
• Collaborate with IT, security, audit, and business leaders to understand their access needs, resolve issues, and ensure IAM solutions support business operations without compromising security.
• Act as a key responder for any access-related security incidents, identifying unauthorized access attempts and implementing immediate remediation measures.
• Act as the key responder for user access related audits by internal audit, external partners and regulatory bodies.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• Bachelor’s Degree in Business Administration, Human Resources or related field or at least 2 years equivalent experience for each undergraduate year not completed required; undergraduate degree cannot substitute for minimum number of years of experience in Information Technology, Computer Science or related field required
• Minimum 5 years experience in Information Technology or Cybersecurity roles required
• Minimum 3 years Hands-on experience in Identity and Access Management (IAM) required
• Minimum 3 years Experience with enterprise-level identity management platforms such as: Active Directory, Azure AD, SailPoint, or similar identity governance and administration (IGA) tools required
• Minimum 2 years Proficiency in scripting and automation (e.g., PowerShell, Azure CLI) preferred
• Mnimum 2 years Expertise in planning, deploying & support end-point solutions preferred
• Minimum 2 years Work history in Credit Union or Financial Institution preferred

Click here to view full job description

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!  

Employee Perks: 

• Base & Variable Pay Structures 

• Paid Personal, Holiday & Volunteer Time Off 

• Professional Development Training through HVCU University & Academy 

• Student Loan Repayment & Tuition Reimbursement Programs 

• Medical, Dental & Vision Coverage 

• 401(k) With Employer Match & Non-Elective Employer Contribution 

• Life, Short-term & Long-term Disability Insurances 

• Discounted Loan Rates & Fees  

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. 

• Bachelor’s Degree in Business Administration, Human Resources or related field or at least 2 years equivalent experience for each undergraduate year not completed required; undergraduate degree cannot substitute for minimum number of years of experience in Information Technology, Computer Science or related field required
• Minimum 5 years experience in Information Technology or Cybersecurity roles required
• Minimum 3 years Hands-on experience in Identity and Access Management (IAM) required
• Minimum 3 years Experience with enterprise-level identity management platforms such as: Active Directory, Azure AD, SailPoint, or similar identity governance and administration (IGA) tools required
• Minimum 2 years Proficiency in scripting and automation (e.g., PowerShell, Azure CLI) preferred
• Mnimum 2 years Expertise in planning, deploying & support end-point solutions preferred
• Minimum 2 years Work history in Credit Union or Financial Institution preferred

Click here to view full job description

• Create and maintain the credit union’s overall Identity and Access Management (IAM) strategy, policies, and procedures in alignment with security best practices and regulatory requirements.
• Oversee the entire lifecycle of user identities and access, from initial provisioning and role assignment to regular access reviews and timely de-provisioning.
• Work directly with internal and external auditors to ensure that all access controls and IAM processes meet industry regulations, responding to audit findings and implementing corrective actions.
• Manage and maintain critical identity platforms, including Active Directory, Azure AD, and other enterprise identity governance tools.
• Deploy and administer secure authentication methods, such as Multi-Factor Authentication (MFA) and Single Sign-On (SSO), to protect sensitive systems and data.
• Lead the management and security of privileged accounts to minimize the risk of insider threats and unauthorized access to critical infrastructure.
• Systematically review user access permissions to ensure they are appropriate and adhere to the principle of least privilege.
• Collaborate with IT, security, audit, and business leaders to understand their access needs, resolve issues, and ensure IAM solutions support business operations without compromising security.
• Act as a key responder for any access-related security incidents, identifying unauthorized access attempts and implementing immediate remediation measures.
• Act as the key responder for user access related audits by internal audit, external partners and regulatory bodies.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

Hudson Valley Credit Union is currently recruiting for the position of Manager Data Engineering. Primary Function: Lead, mentor, and empower a team of data engineers that are responsible and accountable for the design, development, and maintenance of Hudson Valley Credit Union data infrastructure and pipelines.  Ensure data and technology is reliable, scalable, accessible, and is available to support business objectives and enable data-driven decision-making. This role combines technical expertise with leadership, project management, vendor management, and budget management skills.

• Responsible for implementing the long-term data strategy for Hudson Valley Credit Union to align data initiatives with business goals to enable data-driven decision-making. This includes designing and maintaining scalable data architectures (data warehouse/lakes), data pipelines (ETL/ELT), and accountable for maintaining roadmaps and processing documentation.
• Ensure data quality, integrity, and security by implementing governance policies and best practices.
• Hire and develop Data Engineer employees, including career development, performance reviews, 1x1 meetings and fostering a culture of innovation and continuous improvement.   
• Responsible for project resource allocation and ensuring that data solutions are designed and delivered on time, with quality, and within budget.
• Oversee the design, implementation, and optimization of robust, scalable, and efficient data warehouses and data pipelines.
• Define and implement industry standard best practices for data ingestion, processing, storage, and transformation.
• Ensure resiliency, scalability, and performance through modern and mature monitoring, and enforcement of data quality standards, data validation processes, and governance.
• Participate in annual budget for people, technology, and vendors.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
• Responsible for regular and predictable attendance including punctuality.

• Bachelor’s Degree experience in computer science, information technology, or related field required.
• ITIL v3 or v4 foundation (or within 1 year of joining) required.
• Certified Information Technology Manager (CITM) or comparable (or within 1 year of joining) required.
• Microsoft Certified in Azure Data Engineer (or within 1 year of joining) required.
• Databricks Certified in Data Engineer Associate (or within 1 year of joining) required.
• Minimum 10 years progressive experience in IT required.
• Minimum 7 years Hands-on experience in data engineering required.
• Minimum 4 years Modern programming language required.
• Minimum 4 years Leadership (Supervisor or higher) required.
• Mimimum 2 years Databricks required.

Click here to view full job description

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!  

Employee Perks: 

• Base & Variable Pay Structures 

• Paid Personal, Holiday & Volunteer Time Off 

• Professional Development Training through HVCU University & Academy 

• Student Loan Repayment & Tuition Reimbursement Programs 

• Medical, Dental & Vision Coverage 

• 401(k) With Employer Match & Non-Elective Employer Contribution 

• Life, Short-term & Long-term Disability Insurances 

• Discounted Loan Rates & Fees  

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. 

• Bachelor’s Degree experience in computer science, information technology, or related field required.
• ITIL v3 or v4 foundation (or within 1 year of joining) required.
• Certified Information Technology Manager (CITM) or comparable (or within 1 year of joining) required.
• Microsoft Certified in Azure Data Engineer (or within 1 year of joining) required.
• Databricks Certified in Data Engineer Associate (or within 1 year of joining) required.
• Minimum 10 years progressive experience in IT required.
• Minimum 7 years Hands-on experience in data engineering required.
• Minimum 4 years Modern programming language required.
• Minimum 4 years Leadership (Supervisor or higher) required.
• Mimimum 2 years Databricks required.

Click here to view full job description

• Responsible for implementing the long-term data strategy for Hudson Valley Credit Union to align data initiatives with business goals to enable data-driven decision-making. This includes designing and maintaining scalable data architectures (data warehouse/lakes), data pipelines (ETL/ELT), and accountable for maintaining roadmaps and processing documentation.
• Ensure data quality, integrity, and security by implementing governance policies and best practices.
• Hire and develop Data Engineer employees, including career development, performance reviews, 1x1 meetings and fostering a culture of innovation and continuous improvement.   
• Responsible for project resource allocation and ensuring that data solutions are designed and delivered on time, with quality, and within budget.
• Oversee the design, implementation, and optimization of robust, scalable, and efficient data warehouses and data pipelines.
• Define and implement industry standard best practices for data ingestion, processing, storage, and transformation.
• Ensure resiliency, scalability, and performance through modern and mature monitoring, and enforcement of data quality standards, data validation processes, and governance.
• Participate in annual budget for people, technology, and vendors.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
• Responsible for regular and predictable attendance including punctuality.

Hudson Valley Credit Union is currently recruiting for the position of Commercial Credit Analyst II. Primary Function: Perform in-depth commercial credit analyses, generally on the more complex or time sensitive files, on a timely basis that are consistent with HVCU format, policy and procedures, including making recommendations on approval and determining appropriate risk ratings for all types of commercial products, with little guidance from the Commercial Lending leadership team.

The salary range for this role is between $88,000.00 and $104,500.00 annuallly. 

• Perform in-depth commercial credit analyses, generally on the more complex and time sensitive files that are consistent with HVCU format, policy and procedures, comprehensive and contain thorough and relevant analysis, and are free of typographical, grammatical and mathematical errors that require limited or no editing by the Supervisor, Commercial Credit/AVP, Commercial Lending.  To include identifying recurring and non-recurring sources of cash flow, the Borrower’s ability to cover debt service, and the ability of the guarantor to support the Borrower.
• Assign the appropriate risk rating based on identified financial trends, risks, mitigants and policy exceptions.  Recommendations are to be supported by financial spreads, investigative data (credit reports; lien & litigation searches, etc.) and where applicable global cash flows, covenant compliance assessments or other such analytical measures.
• Assist with loan structure and mentoring of other credit staff, on an as needed basis.
• Complete commercial credit analyses within specified deadlines.
• Maintain the Credit Union’s commercial loan portfolio by performing annual reviews, renewals, extensions and modifications on existing borrowing relationships.
• Respond to inquiries relating to his/her particular area, or to requests from other HVCU personnel, members, etc. within given timeframes and within established policy.
• Achieve goals assigned to the Credit Analyst II as part of the departments’ annual operating plan. To include initiating and implementing process improvements to enhance member experience and increase department efficiencies.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• Bachelor’s Degree Accounting, Finance ore a related field of study; business underwriting education training required
• Minimum 5 Years Direct Commercial Credit Analysis experience required

Click here to view full job description

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!  

Employee Perks: 

• Base & Variable Pay Structures 

• Paid Personal, Holiday & Volunteer Time Off 

• Professional Development Training through HVCU University & Academy 

• Student Loan Repayment & Tuition Reimbursement Programs 

• Medical, Dental & Vision Coverage 

• 401(k) With Employer Match & Non-Elective Employer Contribution 

• Life, Short-term & Long-term Disability Insurances 

• Discounted Loan Rates & Fees  

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. 

• Bachelor’s Degree Accounting, Finance ore a related field of study; business underwriting education training required
• Minimum 5 Years Direct Commercial Credit Analysis experience required

Click here to view full job description

• Perform in-depth commercial credit analyses, generally on the more complex and time sensitive files that are consistent with HVCU format, policy and procedures, comprehensive and contain thorough and relevant analysis, and are free of typographical, grammatical and mathematical errors that require limited or no editing by the Supervisor, Commercial Credit/AVP, Commercial Lending.  To include identifying recurring and non-recurring sources of cash flow, the Borrower’s ability to cover debt service, and the ability of the guarantor to support the Borrower.
• Assign the appropriate risk rating based on identified financial trends, risks, mitigants and policy exceptions.  Recommendations are to be supported by financial spreads, investigative data (credit reports; lien & litigation searches, etc.) and where applicable global cash flows, covenant compliance assessments or other such analytical measures.
• Assist with loan structure and mentoring of other credit staff, on an as needed basis.
• Complete commercial credit analyses within specified deadlines.
• Maintain the Credit Union’s commercial loan portfolio by performing annual reviews, renewals, extensions and modifications on existing borrowing relationships.
• Respond to inquiries relating to his/her particular area, or to requests from other HVCU personnel, members, etc. within given timeframes and within established policy.
• Achieve goals assigned to the Credit Analyst II as part of the departments’ annual operating plan. To include initiating and implementing process improvements to enhance member experience and increase department efficiencies.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

Hudson Valley Credit Union is currently recruiting for the position of Wealth Managemetn Administrative Assistant. Primary Function: Provide administrative and clerical support to the Wealth Management office. Handle all administrative activities for the VP of Financial Services, AVP Operations, and Sales Assistants.

• Answer phone in a professional and courteous manner while providing information about our services, referring caller to the appropriate Wealth Management Financial Consultant or HVCU department, answer operational inquiries with respect, tact and diplomacy.
• Create and maintain client files, prepare all documents, applications, checks or forms for submission to broker/dealer to be imaged; follow up to ensure documents are clearly legible.
• Review, evaluate and process referrals within service level standards, create client record in CRM database, or enter into existing record, schedule appointment when possible, forward referral to appropriate Sales Assistant. Deliver CRS disclosure via phone or email in compliance with broker/dealer requirements. Enter notes into CRM management of all activity related to a client or prospect account.
• Manage and order Wealth Management department supplies.  Organize and maintain Wealth Management supply room.
• Maintain Wealth Management client correspondence and update information. Open and distribute daily mail, handle all incoming and outgoing faxes.
• Manage monthly reports for referral activity from HVCU employees sent to Wealth Management, integrate data into existing Excel spread sheets, formulate totals and submit final report to HVCU Human Resources department on a monthly basis.
• Arrange Wealth Management staff meetings. Schedule appointments and update event calendars.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
• Series 6 or ability to attain within 6 months is preferred.
• Series 63 or ability to attain within 6 months is preferred. 
• Minimum 1 Year Administrative experience, preferably in a financial institution experience is  preferred. 

Click here to view full job description

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!  

Employee Perks: 

• Base & Variable Pay Structures 

• Paid Personal, Holiday & Volunteer Time Off 

• Professional Development Training through HVCU University & Academy 

• Student Loan Repayment & Tuition Reimbursement Programs 

• Medical, Dental & Vision Coverage 

• 401(k) With Employer Match & Non-Elective Employer Contribution 

• Life, Short-term & Long-term Disability Insurances 

• Discounted Loan Rates & Fees  

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. 

• High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
• Series 6 or ability to attain within 6 months is preferred.
• Series 63 or ability to attain within 6 months is preferred. 
• Minimum 1 Year Administrative experience, preferably in a financial institution experience is  preferred. 

Click here to view full job description

• Answer phone in a professional and courteous manner while providing information about our services, referring caller to the appropriate Wealth Management Financial Consultant or HVCU department, answer operational inquiries with respect, tact and diplomacy.
• Create and maintain client files, prepare all documents, applications, checks or forms for submission to broker/dealer to be imaged; follow up to ensure documents are clearly legible.
• Review, evaluate and process referrals within service level standards, create client record in CRM database, or enter into existing record, schedule appointment when possible, forward referral to appropriate Sales Assistant. Deliver CRS disclosure via phone or email in compliance with broker/dealer requirements. Enter notes into CRM management of all activity related to a client or prospect account.
• Manage and order Wealth Management department supplies.  Organize and maintain Wealth Management supply room.
• Maintain Wealth Management client correspondence and update information. Open and distribute daily mail, handle all incoming and outgoing faxes.
• Manage monthly reports for referral activity from HVCU employees sent to Wealth Management, integrate data into existing Excel spread sheets, formulate totals and submit final report to HVCU Human Resources department on a monthly basis.
• Arrange Wealth Management staff meetings. Schedule appointments and update event calendars.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

Hudson Valley Credit Union is currently recruiting for the position of Licensed Relationship Manager. Primary Function: Provide superior member service through efficient and accurate transaction processing and applying a consultative needs-based sales approach. Promote Wealth Management at Hudson Valley Credit Union's full line of investment services and products by establishing new member relationships, deepening and retaining existing relationships, cross-selling HVCU products and services, and creating a lifelong financial relationship.

• Use working knowledge obtained from the Series 7 & 66 certifications to support new memberships, accounts, loans, and investment services for members. Utilize resources to ensure quality member service.
• Monitor and complete member care calls and assist with loan queues to expand on cross-selling opportunities. Support Contact Center with inbound member calls as necessary.
• Contribute to branch and individual sales and service goals. Maintain a working knowledge of HVCU products, services and systems in order to make recommendations based on member needs.
• Refer members to Financial Consultant for products in excess of assigned limits.
• Support Wealth Management Financial Consultant with informational meetings, lead generation, and education of investment services for both branch staff and members.
• Support the successful implementation of marketing programs and promotions.  Create member awareness by discussing the features and benefits of the product/service being promoted and close sales.
• Support overall branch operations. Including but not limited to, providing opening and closing support for the branch, ordering and verifying cash, assisting with cash control tasks, adhering to dual control processes and daily branch reconciliation.
• Accurately perform teller transactions with various negotiable and act as a teller when necessary.
• Adhere to branch safety and security practices and procedures. This includes member confidentiality, securely maintaining cash and negotiable items, and physical security standards.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required

Certifications

• Securities Industry Essentials (SIE) Certification required
• NYS Notary Public license achieved within 12 months of obtaining position required
• Series 7 and 66 Certification or ability to pass within 120 days of employment
• Must be able to pass the FINRA background screening process. 

Click here to view full job description

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!  

Employee Perks: 

• Base & Variable Pay Structures 

• Paid Personal, Holiday & Volunteer Time Off 

• Professional Development Training through HVCU University & Academy 

• Student Loan Repayment & Tuition Reimbursement Programs 

• Medical, Dental & Vision Coverage 

• 401(k) With Employer Match & Non-Elective Employer Contribution 

• Life, Short-term & Long-term Disability Insurances 

• Discounted Loan Rates & Fees  

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. 

• High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required

Certifications

• Securities Industry Essentials (SIE) Certification required
• NYS Notary Public license achieved within 12 months of obtaining position required
• Series 7 and 66 Certification or ability to pass within 120 days of employment
• Must be able to pass the FINRA background screening process. 

Click here to view full job description

• Use working knowledge obtained from the Series 7 & 66 certifications to support new memberships, accounts, loans, and investment services for members. Utilize resources to ensure quality member service.
• Monitor and complete member care calls and assist with loan queues to expand on cross-selling opportunities. Support Contact Center with inbound member calls as necessary.
• Contribute to branch and individual sales and service goals. Maintain a working knowledge of HVCU products, services and systems in order to make recommendations based on member needs.
• Refer members to Financial Consultant for products in excess of assigned limits.
• Support Wealth Management Financial Consultant with informational meetings, lead generation, and education of investment services for both branch staff and members.
• Support the successful implementation of marketing programs and promotions.  Create member awareness by discussing the features and benefits of the product/service being promoted and close sales.
• Support overall branch operations. Including but not limited to, providing opening and closing support for the branch, ordering and verifying cash, assisting with cash control tasks, adhering to dual control processes and daily branch reconciliation.
• Accurately perform teller transactions with various negotiable and act as a teller when necessary.
• Adhere to branch safety and security practices and procedures. This includes member confidentiality, securely maintaining cash and negotiable items, and physical security standards.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

Hudson Valley Credit Union is currently recruiting for the position of Supervisor Payment Operations. Primary Function: Oversee the daily operations of the payment processing team, ensuring accurate, timely, and compliant execution of transaction processing. Responsible for overseeing staff productivity, resolving escalations, and collaborating with internal departments to support business objectives and member satisfaction.

• Supervise and lead a team of payment operations specialists, providing coaching, performance feedback, and development opportunities.
• Monitor daily payment processing activities including ACH, wire transfers, check processing, and internal settlements.
• Ensure compliance with internal policies, regulatory requirements (e.g., NACHA, PCI-DSS), and industry standards.
• Identify and support process inefficiencies and implement improvements to enhance accuracy, speed, and cost-effectiveness.
• Collaborate with IT, Risk, Compliance, and Customer Service teams to resolve issues and support cross-functional initiatives.
• Maintain and update SOPs, training materials, and audit documentation.
• Prepare and analyze operational reports, KPIs, and metrics to inform leadership and help inform strategic decisions.
• Manage internal escalations and exceptions, ensuring timely resolution and communication.
• Support system upgrades, testing, and implementation of new payment technologies or platforms.
• Participate in audits, risk assessments, and regulatory reviews as needed.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience preferred
• Minimum 3 Years Fraud payment operations, banking, or financial services experience required
• Prior supervisory or team leader experience preferred
• Experience with real-time payments (RTP), FedNow, or digital wallets preferred
• Familiarity with fraud detection and prevention tools preferred
• Lean Six Sigma or process improvement certification preferred

Click here to view full job description

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!  

Employee Perks: 

• Base & Variable Pay Structures 

• Paid Personal, Holiday & Volunteer Time Off 

• Professional Development Training through HVCU University & Academy 

• Student Loan Repayment & Tuition Reimbursement Programs 

• Medical, Dental & Vision Coverage 

• 401(k) With Employer Match & Non-Elective Employer Contribution 

• Life, Short-term & Long-term Disability Insurances 

• Discounted Loan Rates & Fees  

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. 

• Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience preferred
• Minimum 3 Years Fraud payment operations, banking, or financial services experience required
• Prior supervisory or team leader experience preferred
• Experience with real-time payments (RTP), FedNow, or digital wallets preferred
• Familiarity with fraud detection and prevention tools preferred
• Lean Six Sigma or process improvement certification preferred

Click here to view full job description

• Supervise and lead a team of payment operations specialists, providing coaching, performance feedback, and development opportunities.
• Monitor daily payment processing activities including ACH, wire transfers, check processing, and internal settlements.
• Ensure compliance with internal policies, regulatory requirements (e.g., NACHA, PCI-DSS), and industry standards.
• Identify and support process inefficiencies and implement improvements to enhance accuracy, speed, and cost-effectiveness.
• Collaborate with IT, Risk, Compliance, and Customer Service teams to resolve issues and support cross-functional initiatives.
• Maintain and update SOPs, training materials, and audit documentation.
• Prepare and analyze operational reports, KPIs, and metrics to inform leadership and help inform strategic decisions.
• Manage internal escalations and exceptions, ensuring timely resolution and communication.
• Support system upgrades, testing, and implementation of new payment technologies or platforms.
• Participate in audits, risk assessments, and regulatory reviews as needed.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

Hudson Valley Credit Union is currently recruiting for the position of Quality Assurance Lead. Primary Functions: Analyzes business and technical requirements, identifies program/project needs, develops the testing strategy, plan, approach, scenarios, test cases, and performs or coordinates the functional testing and performance testing for the credit union technologies. This position works closely with peers, stakeholders and end users to ensure quality deliverables have technical compatibility and user satisfaction. The Quality Assurance Lead ensures software testing and QA best practices are built and followed.

• Assist in creating an overall IT quality strategic roadmap and approach to quality assurance that will ensure required performance and functionality of HVCU’s technology and applications.

• Assist in the creation of end-to-end test strategies for testing of major platform and application deployments, upgrades, and maintenance.  Follow best practices for quality assurance processes and perform them in a timely and efficient manner.

• Create quality assurance and testing standards to be adhered to by all HVCU staff.  Educate and guide business users on the importance of quality assurance/testing and their practices.

• Design, develop and maintain automation for validating data to ensure data quality and consistency.
• Lead quality assurance plans to support system integrations, conversions and migrations.

• Partner with HVCU’s Project Management Office in the creation of quality assurance and activities in project plans.

• Provide oversight, guidance and management to quality assurance 3rd parties providing services to HVCU to achieve assurance goals in a cost effective manner.

• Increase team capacity through the use of automated solutions to enable speed and agility in meeting business needs.

• Develop control processes and scorecards to monitor data and reporting issues to produce QA test result reports, in an effort to drive and coordinate issue resolution with responsible parties.

• Ensure solutions within the environment follow established guidelines, policies, and technical frameworks.

• Act as a liaison and collaborate with business clients, technology personnel, and support providers to track and implement business requirements, drive efficient and effective discussions regarding QA best practices and implement strategies throughout the life cycle of projects or process improvements.

• Keep current with technology trends, solutions, and vendors.

• Perform other job-related duties as necessary.

• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.

• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• Bachelor’s Degree in IT/Computer Science or related field is required.
• Minimum 8 years experience creating and executing the testing of plans and strategies.
• Minimum 5 years technology experience is required.
• Work history in a Credit Union or financial institution is preferred.

Click here to view full job description

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!  

Employee Perks: 

• Base & Variable Pay Structures 

• Paid Personal, Holiday & Volunteer Time Off 

• Professional Development Training through HVCU University & Academy 

• Student Loan Repayment & Tuition Reimbursement Programs 

• Medical, Dental & Vision Coverage 

• 401(k) With Employer Match & Non-Elective Employer Contribution 

• Life, Short-term & Long-term Disability Insurances 

• Discounted Loan Rates & Fees  

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. 

• Bachelor’s Degree in IT/Computer Science or related field is required.
• Minimum 8 years experience creating and executing the testing of plans and strategies.
• Minimum 5 years technology experience is required.
• Work history in a Credit Union or financial institution is preferred.

Click here to view full job description

• Assist in creating an overall IT quality strategic roadmap and approach to quality assurance that will ensure required performance and functionality of HVCU’s technology and applications.

• Assist in the creation of end-to-end test strategies for testing of major platform and application deployments, upgrades, and maintenance.  Follow best practices for quality assurance processes and perform them in a timely and efficient manner.

• Create quality assurance and testing standards to be adhered to by all HVCU staff.  Educate and guide business users on the importance of quality assurance/testing and their practices.

• Design, develop and maintain automation for validating data to ensure data quality and consistency.
• Lead quality assurance plans to support system integrations, conversions and migrations.

• Partner with HVCU’s Project Management Office in the creation of quality assurance and activities in project plans.

• Provide oversight, guidance and management to quality assurance 3rd parties providing services to HVCU to achieve assurance goals in a cost effective manner.

• Increase team capacity through the use of automated solutions to enable speed and agility in meeting business needs.

• Develop control processes and scorecards to monitor data and reporting issues to produce QA test result reports, in an effort to drive and coordinate issue resolution with responsible parties.

• Ensure solutions within the environment follow established guidelines, policies, and technical frameworks.

• Act as a liaison and collaborate with business clients, technology personnel, and support providers to track and implement business requirements, drive efficient and effective discussions regarding QA best practices and implement strategies throughout the life cycle of projects or process improvements.

• Keep current with technology trends, solutions, and vendors.

• Perform other job-related duties as necessary.

• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.

• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

Hudson Valley Credit Union is currently recruiting for a Director of Marketing Strategy. Primary Function: Define the north star of marketing by translating enterprise priorities into audience‑centric strategies that resonate across channels. Serve as a trusted partner to the Executive Management Committee and connects vision to execution. Champion segmentation, member journeys, and lifecycle marketing as essential growth levers, while leading adoption of data‑driven insights and performance frameworks to bring rigor and accountability. Foster a culture of curiosity, empathy, and collaboration, guiding teams to anticipate market shifts, adapt strategies with agility, and continually elevate the member experience. Ensure HVCU’s marketing function not only keeps pace with the changing financial landscape but also actively shapes the organization’s transformation and growth. Annual Salary: $130,000 - $170,000

• Purpose: Align marketing strategy with enterprise priorities and set a clear vision for execution.
• Impact: Enterprise‑wide clarity, focus, and growth through actionable strategies that deliver measurable results.
• Design annual and quarterly marketing roadmaps aligned to enterprise goals.
• Translate enterprise priorities into actionable briefs with objectives and measures.
• Align Strategy, Solutions, and Operations around campaign execution.
• Anticipate market shifts and pivot strategies as needed.
• Incorporate compliance and fair lending standards into all strategies.
• Distill research and analytics into clear insights and plans.
• Educate partners on interpreting briefs and strategy rationale; model curiosity and empathy.
• Partner closely with EMC, Product, Finance, and Compliance to align enterprise priorities.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
• Responsible for regular and predictable attendance including punctuality.

• Bachelor’s Degree in Marketing leadership or related field required.
• Minimum 10 years Experience Marketing leadership in related industry required.
• Minimum 5 years Experience in all aspects of developing and implementing marketing strategies including, but not limited to, technical marketing skills and customer and market research required. 

Click here to view full job description

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!  

Employee Perks: 

• Base & Variable Pay Structures 

• Paid Personal, Holiday & Volunteer Time Off 

• Professional Development Training through HVCU University & Academy 

• Student Loan Repayment & Tuition Reimbursement Programs 

• Medical, Dental & Vision Coverage 

• 401(k) With Employer Match & Non-Elective Employer Contribution 

• Life, Short-term & Long-term Disability Insurances 

• Discounted Loan Rates & Fees  

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. 

• Bachelor’s Degree in Marketing leadership or related field required.
• Minimum 10 years Experience Marketing leadership in related industry required.
• Minimum 5 years Experience in all aspects of developing and implementing marketing strategies including, but not limited to, technical marketing skills and customer and market research required. 

Click here to view full job description

• Purpose: Align marketing strategy with enterprise priorities and set a clear vision for execution.
• Impact: Enterprise‑wide clarity, focus, and growth through actionable strategies that deliver measurable results.
• Design annual and quarterly marketing roadmaps aligned to enterprise goals.
• Translate enterprise priorities into actionable briefs with objectives and measures.
• Align Strategy, Solutions, and Operations around campaign execution.
• Anticipate market shifts and pivot strategies as needed.
• Incorporate compliance and fair lending standards into all strategies.
• Distill research and analytics into clear insights and plans.
• Educate partners on interpreting briefs and strategy rationale; model curiosity and empathy.
• Partner closely with EMC, Product, Finance, and Compliance to align enterprise priorities.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
• Responsible for regular and predictable attendance including punctuality.

Hudson Valley Credit Union is currently recruiting for the position of Senior IT Security Engineer. Primary Functions: Design, implement, and maintain security systems to protect the organization’s computer networks and data from unauthorized access, cyber threats, and breaches.  This includes coordinating and ensuring remediation of identified vulnerabilities, participating in all internal and external security audits and penetration testing, creating or enhancing security policies, procedures, and standards, and partnering with other teams at HVCU to mature our cyber security program.

• Develop and implement security architectures, including firewalls, access controls, encryptions standards, and intrusion detection systems.
• Ensure cyber security tools and solutions are highly available and up to date.
• Accountable for remediation of any Security Incidents, Identified Vulnerabilities, an implementation of any security system Hardening activities.
• Create and enforce IT Cyber Security Standards and Practices.Champion collaboration between IT teams, Risk Management, and 3^rd party Security Partners.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• Associate’s Degree in Cybersecurity is required.
• Bachelor's Degree in Computer Science, Information Security preferred.
• Minimum 10 years' experience working in IT Cyber Security, required. 
• Minimum 8 year's experience working as an IT Cyber Security Engineer, required.
• Minimum 4 years' experience working in Financial Services (Banking, CU, Fintech, annuities, other), required.
• Familiarity with regulatory and industry standards (NIST or CIS), required.
• Certified Information Systems Security Professional (CISSP), preferred.
• ITILv3 Foundation or higher, preferred.
• System Security Certified Practitioner (SSCP), preferred.
• CompTIA Security+, preferred.

Click here for a full view of the job description

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!  

Employee Perks: 

• Base & Variable Pay Structures 

• Paid Personal, Holiday & Volunteer Time Off 

• Professional Development Training through HVCU University & Academy 

• Student Loan Repayment & Tuition Reimbursement Programs 

• Medical, Dental & Vision Coverage 

• 401(k) With Employer Match & Non-Elective Employer Contribution 

• Life, Short-term & Long-term Disability Insurances 

• Discounted Loan Rates & Fees  

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. 

• Associate’s Degree in Cybersecurity is required.
• Bachelor's Degree in Computer Science, Information Security preferred.
• Minimum 10 years' experience working in IT Cyber Security, required. 
• Minimum 8 year's experience working as an IT Cyber Security Engineer, required.
• Minimum 4 years' experience working in Financial Services (Banking, CU, Fintech, annuities, other), required.
• Familiarity with regulatory and industry standards (NIST or CIS), required.
• Certified Information Systems Security Professional (CISSP), preferred.
• ITILv3 Foundation or higher, preferred.
• System Security Certified Practitioner (SSCP), preferred.
• CompTIA Security+, preferred.

Click here for a full view of the job description

• Develop and implement security architectures, including firewalls, access controls, encryptions standards, and intrusion detection systems.
• Ensure cyber security tools and solutions are highly available and up to date.
• Accountable for remediation of any Security Incidents, Identified Vulnerabilities, an implementation of any security system Hardening activities.
• Create and enforce IT Cyber Security Standards and Practices.Champion collaboration between IT teams, Risk Management, and 3^rd party Security Partners.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

Hudson Valley Credit Union is currently recruiting for the position of Designer Brand & Marketing. Primary Function: Deliver high-quality creative services that support brand and marketing initiatives across digital, print, and experiential channels. Translate strategic direction into compelling visual assets—from social graphics and signage to presentations and wireframes—that reinforce brand identity, accessibility, and emotional connection. Collaborate across teams to ensure cohesive storytelling and efficient production workflows, contributing to a centralized design system and scalable asset libraries.

• Purpose: Execute design work across campaigns, digital platforms, presentations, and in-branch experiences to visually communicate strategic goals and elevate member engagement.
• Impact: Visually unified brand experiences that drive engagement, accessibility, and emotional connection across touchpoints.
• Ensure all creative outputs align with accessibility and ADA standards.
• Manage photo direction, typography, and layout systems for brand consistency.
• Maintain brand consistency through templates, color systems, and design libraries.
• Participate in creative reviews and contribute to team critiques.
• Collaborate with vendors and internal teams to uphold production quality and compliance.
• Collaborate with writers, Campaign Managers, and the AVP, Digital Content Optimization to ensure cohesive storytelling.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• Bachelor's Degree in Marketing, Business or Advertising required
• Demonstrated system‑level design and brand work required
• Proficiency in Adobe Suite (InDesign, Photoshop, Illustrator and Acrobat) required
• Ability to prepare photos and files for press: check for appropriate color format, fonts, and graphics for quality and correct formats; adjust and manipulate files including photo adjustment/enhancement, color conversation (RGB to CMYK) and export. Determine page layout accounting for fold trims, bleeds, etc. required
• Demonstrated knowledge of offset print and digital print processes and production methods preferred

Click here to view full job description

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!  

Employee Perks: 

• Base & Variable Pay Structures 

• Paid Personal, Holiday & Volunteer Time Off 

• Professional Development Training through HVCU University & Academy 

• Student Loan Repayment & Tuition Reimbursement Programs 

• Medical, Dental & Vision Coverage 

• 401(k) With Employer Match & Non-Elective Employer Contribution 

• Life, Short-term & Long-term Disability Insurances 

• Discounted Loan Rates & Fees  

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. 

• Bachelor's Degree in Marketing, Business or Advertising required
• Demonstrated system‑level design and brand work required
• Proficiency in Adobe Suite (InDesign, Photoshop, Illustrator and Acrobat) required
• Ability to prepare photos and files for press: check for appropriate color format, fonts, and graphics for quality and correct formats; adjust and manipulate files including photo adjustment/enhancement, color conversation (RGB to CMYK) and export. Determine page layout accounting for fold trims, bleeds, etc. required
• Demonstrated knowledge of offset print and digital print processes and production methods preferred

Click here to view full job description

• Purpose: Execute design work across campaigns, digital platforms, presentations, and in-branch experiences to visually communicate strategic goals and elevate member engagement.
• Impact: Visually unified brand experiences that drive engagement, accessibility, and emotional connection across touchpoints.
• Ensure all creative outputs align with accessibility and ADA standards.
• Manage photo direction, typography, and layout systems for brand consistency.
• Maintain brand consistency through templates, color systems, and design libraries.
• Participate in creative reviews and contribute to team critiques.
• Collaborate with vendors and internal teams to uphold production quality and compliance.
• Collaborate with writers, Campaign Managers, and the AVP, Digital Content Optimization to ensure cohesive storytelling.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

Hudson Valley Credit Union is currently recruiting for the position of Deposit Operations Specialist II. Primary Function: be proficient with all responsibilities of the Deposit Operations Specialist position.  This role provides advanced level service and support, resolves complex member requests, ensures regulatory compliance, serves as the primary support mechanism for the team, and will contribute to training.  The Deposit Operations Specialist II will work closely with the department leaders to support functions across the team.

• Perform the completion of the daily tasks, internal and vendor reports, general ledger accounts, and notify the Supervisor of any concerns/issues for further direction.
• Lead complex transaction investigations involving escalated ATM, mobile deposit, or mail discrepancies, coordinating with internal departments and external vendors. Provide assistance to callers from Branch and Contact Center networks in alignment with Quality Assurance and CARE standards.
• Monitor work queues/documentation/emails and perform approvals within authority level to ensure timely and accurate responses.
• Participate in audits, internal reviews, and compliance testing, as needed.
• Assist with reporting and performance metrics tracking for leadership.
• Participate in projects aimed at improving the member experience and operational efficiency.
• Support new program initiatives and product rollouts, providing feedback and testing when necessary. Serve as a subject matter expert for cross functional teams and member education as needed.
• Train and mentor Specialist, providing guidance on policies, procedures, and customer service best practices. Participate as a role model for "On The Job Training" (OJT) with new employees within the department.
• Serve as back-up to the Supervisor, as needed.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
• Minimum 1 year data entry or clerical experience required
• Minimum 1 year experience with a financial institution required

Click here to view full job description

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!  

Employee Perks: 

• Base & Variable Pay Structures 

• Paid Personal, Holiday & Volunteer Time Off 

• Professional Development Training through HVCU University & Academy 

• Student Loan Repayment & Tuition Reimbursement Programs 

• Medical, Dental & Vision Coverage 

• 401(k) With Employer Match & Non-Elective Employer Contribution 

• Life, Short-term & Long-term Disability Insurances 

• Discounted Loan Rates & Fees  

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. 

• High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
• Minimum 1 year data entry or clerical experience required
• Minimum 1 year experience with a financial institution required

Click here to view full job description

• Perform the completion of the daily tasks, internal and vendor reports, general ledger accounts, and notify the Supervisor of any concerns/issues for further direction.
• Lead complex transaction investigations involving escalated ATM, mobile deposit, or mail discrepancies, coordinating with internal departments and external vendors. Provide assistance to callers from Branch and Contact Center networks in alignment with Quality Assurance and CARE standards.
• Monitor work queues/documentation/emails and perform approvals within authority level to ensure timely and accurate responses.
• Participate in audits, internal reviews, and compliance testing, as needed.
• Assist with reporting and performance metrics tracking for leadership.
• Participate in projects aimed at improving the member experience and operational efficiency.
• Support new program initiatives and product rollouts, providing feedback and testing when necessary. Serve as a subject matter expert for cross functional teams and member education as needed.
• Train and mentor Specialist, providing guidance on policies, procedures, and customer service best practices. Participate as a role model for "On The Job Training" (OJT) with new employees within the department.
• Serve as back-up to the Supervisor, as needed.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

Hudson Valley Credit Union is currently recruiting for the position of Manager Member Operations Analytics. Primary function: Lead the Member Operations Analytics team in developing and executing a data-driven strategy that supports operational efficiency and member experience. Deliver timely, actionable insights through data consolidation, reporting, advanced analytics, and dashboard management for each line of business aligned under the Member Operations department. Create clear and compelling presentations to communicate findings, trends, and recommendations.

• Translate leadership reporting needs and integrate industry data analytic trends to define and deliver a business analytics strategy and roadmap. Champion and lead data consolidation, reporting, dashboard, and business analytics programs.
• Oversee the technical operations of the Member Operations analytical area including report and dashboard project management, code review, and data warehouse architecture decisions.
• Responsible for timely implementation, testing, integration and monitoring of new custom programming to support Member Operations’ initiatives.
• Work with the Director of Member Operations Administration to assist in the development and implementation of long-range strategic plans to address the evolving information processing needs of the Member Operations teams.
• Remain current in emerging data analytic trends primarily related to the financial services industry.
• Liaison with other departments across the Credit Union including IT, Banking Division, Risk, Finance, and others to ensure Member Operations’ data needs are being met.
• Develop and maintain effective and productive working relationships with Member Operations departments as well as across the other Credit Union departments. Work with the Director of Member Operations Administration, key stakeholders, and the user community to create, modify and test the Credit Union’s data visualization software.
• Ensure employees’ adherence to service guidelines and that superior service is provided at all times. Interview, hire, and develop Member Operations Analytics staff, and is responsible for quality work output of employees.
• Conduct regular meetings to provide staff with updated department and Credit Union initiatives. Evaluate and coach employees on a regular basis and provide appropriate feedback. Responsible for employee training and development. Mentor departmental staff on assignments and promote team environment.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• Bachelor’s Degree in Finance, Business Administration preferred
• Six Sigma Lean Certification preferred
• Minimum 6 Years Operations experience required
• Minimum 6 Years Leadership experience required
• Minimum 5 Years Financial Services experience required
• Minimum 4 Years Technology/Reporting experience required
• Minimum 2 Years Project Management experience required

Click here to view full job description

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!  

Employee Perks: 

• Base & Variable Pay Structures 

• Paid Personal, Holiday & Volunteer Time Off 

• Professional Development Training through HVCU University & Academy 

• Student Loan Repayment & Tuition Reimbursement Programs 

• Medical, Dental & Vision Coverage 

• 401(k) With Employer Match & Non-Elective Employer Contribution 

• Life, Short-term & Long-term Disability Insurances 

• Discounted Loan Rates & Fees  

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. 

• Bachelor’s Degree in Finance, Business Administration preferred
• Six Sigma Lean Certification preferred
• Minimum 6 Years Operations experience required
• Minimum 6 Years Leadership experience required
• Minimum 5 Years Financial Services experience required
• Minimum 4 Years Technology/Reporting experience required
• Minimum 2 Years Project Management experience required

Click here to view full job description

• Translate leadership reporting needs and integrate industry data analytic trends to define and deliver a business analytics strategy and roadmap. Champion and lead data consolidation, reporting, dashboard, and business analytics programs.
• Oversee the technical operations of the Member Operations analytical area including report and dashboard project management, code review, and data warehouse architecture decisions.
• Responsible for timely implementation, testing, integration and monitoring of new custom programming to support Member Operations’ initiatives.
• Work with the Director of Member Operations Administration to assist in the development and implementation of long-range strategic plans to address the evolving information processing needs of the Member Operations teams.
• Remain current in emerging data analytic trends primarily related to the financial services industry.
• Liaison with other departments across the Credit Union including IT, Banking Division, Risk, Finance, and others to ensure Member Operations’ data needs are being met.
• Develop and maintain effective and productive working relationships with Member Operations departments as well as across the other Credit Union departments. Work with the Director of Member Operations Administration, key stakeholders, and the user community to create, modify and test the Credit Union’s data visualization software.
• Ensure employees’ adherence to service guidelines and that superior service is provided at all times. Interview, hire, and develop Member Operations Analytics staff, and is responsible for quality work output of employees.
• Conduct regular meetings to provide staff with updated department and Credit Union initiatives. Evaluate and coach employees on a regular basis and provide appropriate feedback. Responsible for employee training and development. Mentor departmental staff on assignments and promote team environment.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

Hudson Valley Credit Union is currently recruiting for the position of Real Estate Processor II. Primary Function: experienced processor with a strong analytical ability to assess conventional and government residential mortgage applications based on a thorough knowledge of real estate lending products, automated underwriting and secondary market investor guidelines. Responsible for adherence to real estate lending compliance guidelines. Adhere to Credit Union standards for member satisfaction, service, accuracy, quality, and supports HVCU Value Proposition and Core Values.

• Assist supervisor in new loan assignment, pipeline management and daily workflow prioritization.
  
• Initiate introductory member contact for new applications assigned, communicating mortgage process overview and outstanding documentation. Remain a key point of contact for the member from application submission through closing.
  
• Activates and initiates services for new residential mortgage loan applications. Performs follow-up on outstanding documents with members, appraisers, attorneys and other parties for existing residential mortgage loan applications in process.
  
• Generate loan documents and prepares the mortgage file for underwriting.
  
• Maintain enhanced knowledge of secondary market guidelines and state and federal compliance regulations.
  
• Review all loan information, including, but not limited to credit reports, appraisal reports, contract of sale, income and asset documentation to confirm accuracy of information in the loan origination system. Validate the findings of automated underwriting systems pursuant to Credit Union and secondary market requirements.
  
• Issue documents required by TRID, including re-disclosure for any change of circumstance that occurs within processing.
  
• Interpret computer system in order to accurately respond to member inquiries regarding their existing and pending residential mortgage loan applications.
  
• Responsible for reconciliation of departmental general ledger expense accounts used for mortgage closing costs and fees.
  
• Responsible for training processing staff on new products and changes in procedures in addition to providing training to orientate new staff.
  
• Monitor FHLB first time home buyer grant program process, act as liaison with Housing Counseling Agencies and FHLB. Train processing staff on FHLB first time home buyer grant program process and procedures.
  
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
• Registration with the National Mortgage Licensing System and Registry (NMLS) required after hired
• Minimum 2 Years Secondary Market mortgage processing or underwriting experience required
• Minimum 1 Year Customer service in a financial institution or retail environment experience required
• Minimum 1 Year Automated mortgage processing system experience required
• Minimum 1 Year telephone sales and service in a financial institution preferred 

Click here to view full job description

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact. Come be part of a Great Place to Work!  

Employee Perks: 

• Base & Variable Pay Structures 
• Paid Personal, Holiday & Volunteer Time Off 
• Professional Development Training through HVCU University & Academy 
• Student Loan Repayment & Tuition Reimbursement Programs 
• Medical, Dental & Vision Coverage 
• 401(k) With Employer Match & Non-Elective Employer Contribution 
• Life, Short-term & Long-term Disability Insurances 
• Discounted Loan Rates & Fees  

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. 

• High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
• Registration with the National Mortgage Licensing System and Registry (NMLS) required after hired
• Minimum 2 Years Secondary Market mortgage processing or underwriting experience required
• Minimum 1 Year Customer service in a financial institution or retail environment experience required
• Minimum 1 Year Automated mortgage processing system experience required
• Minimum 1 Year telephone sales and service in a financial institution preferred 

Click here to view full job description

• Assist supervisor in new loan assignment, pipeline management and daily workflow prioritization.
  
• Initiate introductory member contact for new applications assigned, communicating mortgage process overview and outstanding documentation. Remain a key point of contact for the member from application submission through closing.
  
• Activates and initiates services for new residential mortgage loan applications. Performs follow-up on outstanding documents with members, appraisers, attorneys and other parties for existing residential mortgage loan applications in process.
  
• Generate loan documents and prepares the mortgage file for underwriting.
  
• Maintain enhanced knowledge of secondary market guidelines and state and federal compliance regulations.
  
• Review all loan information, including, but not limited to credit reports, appraisal reports, contract of sale, income and asset documentation to confirm accuracy of information in the loan origination system. Validate the findings of automated underwriting systems pursuant to Credit Union and secondary market requirements.
  
• Issue documents required by TRID, including re-disclosure for any change of circumstance that occurs within processing.
  
• Interpret computer system in order to accurately respond to member inquiries regarding their existing and pending residential mortgage loan applications.
  
• Responsible for reconciliation of departmental general ledger expense accounts used for mortgage closing costs and fees.
  
• Responsible for training processing staff on new products and changes in procedures in addition to providing training to orientate new staff.
  
• Monitor FHLB first time home buyer grant program process, act as liaison with Housing Counseling Agencies and FHLB. Train processing staff on FHLB first time home buyer grant program process and procedures.
  
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

Hudson Valley Credit Union is currently recruiting for the position of IT Automation Analyst I. Primary Function: enhance the efficiency and reliability of our HVCU systems and processes through automation. Work with direct Supervisor/Manager, to help review, design, develop, implement, and support automated solutions that streamline processes and reduce manual intervention. Collaborate with cross-functional teams to identify automation opportunities and ensure that the solutions align with business objectives.

• Work as part of an IT Automation team to proactively identify and develop process improvement opportunities aimed at enabling the business to achieve their objectives through the effective use of technology.
• Review, and document business processes and information workflows to identify inefficiencies and areas for improvement.
• Propose optimization solutions (including automation); identifying alignment with business requirements; making recommendations.
• Document processes change requirements using the agreed standards, methods, and tools ensuring consistent high-quality output.
• With assistance, design and implement automated solutions using industry standard technology tools such as RPA and batch automation software, ServiceNow, and workflow automation platforms.
• Document and deliver processes and systems to ensure that service levels are consistently aligned with customer experience expectations.
• Experience in designing and implementing solutions using MS Power Platform connectors.
• Experience supporting and enhancing batch processing using OpCon for efficient file and data transfers.
• Review current processes with a focus on simplification and clarity ensuring they align to current business objectives.
• Develop, edit, and validate reports, dashboards and other data exports to improve operational visibility and to support business needs.
• Create change records in compliance with change standards, as needed to support the organization.
• Perform self-assessments of key processes and/or data to ensure processes are effectively being utilized by cross functional teams.
• Prioritizing and managing own workload to deliver quality results and meet timelines while ensuring accuracy of data and information is a priority.
• Oversee the maintenance and enforcement of SDLC and ITSM processes, change management procedures, departmental standards, style requirements and all other procedures necessary for data and system integrity.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• Associate’s Degree in computer science/related field preferred
• Bachelor's Degree preferred
• Minimum 2 Years of experience Proficiency in implementing solutions using MS Power Platform connectors preferred
• Minimum 4 years experience with automation tools like UiPath, or OpCon required
• Minimum 3 years proven experience in identifying, analyzing, and automating repetitive tasks required
• Minimum 3 years ability to design comprehensive automation solutions, including flowcharts and process maps preferred
• Ability to design, develop, and deploy RPA bots for process automation preferred
• Expertise in designing and configuring automation solutions preferred
• Experience in deploying automation workflows with robust error handling and logging preferred
• Certification in ITIL or other process management frameworks required
• Certification in RPA tools like UiPath or Automation Anywhere required within 12 months
• Microsoft Certified: Power Platform Fundamentals or Developer Associate preferred
• OpCon knowledge/training courses preferred
• Excel-related certifications preferred

Click here to view full job description

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!  

Employee Perks: 

• Base & Variable Pay Structures 

• Paid Personal, Holiday & Volunteer Time Off 

• Professional Development Training through HVCU University & Academy 

• Student Loan Repayment & Tuition Reimbursement Programs 

• Medical, Dental & Vision Coverage 

• 401(k) With Employer Match & Non-Elective Employer Contribution 

• Life, Short-term & Long-term Disability Insurances 

• Discounted Loan Rates & Fees  

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. 

• Associate’s Degree in computer science/related field preferred
• Bachelor's Degree preferred
• Minimum 2 Years of experience Proficiency in implementing solutions using MS Power Platform connectors preferred
• Minimum 4 years experience with automation tools like UiPath, or OpCon required
• Minimum 3 years proven experience in identifying, analyzing, and automating repetitive tasks required
• Minimum 3 years ability to design comprehensive automation solutions, including flowcharts and process maps preferred
• Ability to design, develop, and deploy RPA bots for process automation preferred
• Expertise in designing and configuring automation solutions preferred
• Experience in deploying automation workflows with robust error handling and logging preferred
• Certification in ITIL or other process management frameworks required
• Certification in RPA tools like UiPath or Automation Anywhere required within 12 months
• Microsoft Certified: Power Platform Fundamentals or Developer Associate preferred
• OpCon knowledge/training courses preferred
• Excel-related certifications preferred

Click here to view full job description

• Work as part of an IT Automation team to proactively identify and develop process improvement opportunities aimed at enabling the business to achieve their objectives through the effective use of technology.
• Review, and document business processes and information workflows to identify inefficiencies and areas for improvement.
• Propose optimization solutions (including automation); identifying alignment with business requirements; making recommendations.
• Document processes change requirements using the agreed standards, methods, and tools ensuring consistent high-quality output.
• With assistance, design and implement automated solutions using industry standard technology tools such as RPA and batch automation software, ServiceNow, and workflow automation platforms.
• Document and deliver processes and systems to ensure that service levels are consistently aligned with customer experience expectations.
• Experience in designing and implementing solutions using MS Power Platform connectors.
• Experience supporting and enhancing batch processing using OpCon for efficient file and data transfers.
• Review current processes with a focus on simplification and clarity ensuring they align to current business objectives.
• Develop, edit, and validate reports, dashboards and other data exports to improve operational visibility and to support business needs.
• Create change records in compliance with change standards, as needed to support the organization.
• Perform self-assessments of key processes and/or data to ensure processes are effectively being utilized by cross functional teams.
• Prioritizing and managing own workload to deliver quality results and meet timelines while ensuring accuracy of data and information is a priority.
• Oversee the maintenance and enforcement of SDLC and ITSM processes, change management procedures, departmental standards, style requirements and all other procedures necessary for data and system integrity.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

Hudson Valley Credit Union is currently recruiting for the position of Automation Platforms Manager. Primary Function: manage a team responsible for the development planning, design, operational readiness, and support cloud computing of the automation platform including, but not limited to RPA, Batch, and CI/CD. This will require both technical and leadership competencies to manage and help coordinate major initiatives, coordinating multiple departments, service lines, platforms, and various administrative interfaces with overall business/financial solutions. Manage projects involving high business risk, scope, and impact to the organization; leads and facilitates strategic projects and is involved in evaluating and researching new and existing products, procedures, workflows and needs associated with environments. The individual will help execute the strategy and will provide insight to leaders, peers, and team members on the delivery. 

• Oversee and manage all automation development projects, ensuring they are completed on time and within budget.
• Develop and implement automation strategies to improve efficiency and productivity.
• Lead, mentor, and manage a team of software developers, promoting a culture of continuous improvement and innovation.
• Plan, manage, troubleshoot, and deploy client/server-based applications.
• Automate workflows using Python, Jenkins, GIT, BASH, Ansible, and third-party API's along with RPA, Batch technologies, and other available tools.
• Building micro services based on containerized applications.
• Familiarity with major cloud providers (Azure, AWS) and hybrid environments. 
• Work closely with stakeholders to identify, prioritize business requirements, and create functional user stories that align with business requirements.
• Act as a subject matter expert on how our internal systems/processes relate to one another to manage, prioritize, and respond to ad-hoc requests from a large and diverse group of individuals in a timely manner.
• Partner with cross-functional teams to define and implement scalable, repeatable lead management processes that enable efficiencies across all platforms and business areas.
• Manages projects involving high business risk, scope, and impact on the organization.
• Leads and facilitates strategic projects and is involved in evaluating and researching new and existing products, procedures, workflows and needs associated with environments.
• Conduct regular meetings to provide staff with updated department and Credit Union initiatives. Evaluate and coach employees on a regular basis and provide appropriate feedback.
• Responsible for employee training and development. Mentor departmental staff on assignments and promote team environment.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• Bachelor’s Degree or 2 years experience in computer science or related field required. 
• Minimum 7 Years experience in software development/lead or management position is required. 
• Minimum 2 Years experiece developing and/or managing REST & SOAP web service API(s) is preferred.
• Minimum 5 Years leading the design, implementation and integration of open hybrid cloud platforms  is required.
• Minimum 2 Years experience working in an Agile, Scum, and/or DevOps environment, working to improve the cloud life cycle, infrastructure & application uptime, availability, etc., is required.

Click here to view full job description

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!  

Employee Perks: 

• Base & Variable Pay Structures 

• Paid Personal, Holiday & Volunteer Time Off 

• Professional Development Training through HVCU University & Academy 

• Student Loan Repayment & Tuition Reimbursement Programs 

• Medical, Dental & Vision Coverage 

• 401(k) With Employer Match & Non-Elective Employer Contribution 

• Life, Short-term & Long-term Disability Insurances 

• Discounted Loan Rates & Fees  

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. 

• Bachelor’s Degree or 2 years experience in computer science or related field required. 
• Minimum 7 Years experience in software development/lead or management position is required. 
• Minimum 2 Years experiece developing and/or managing REST & SOAP web service API(s) is preferred.
• Minimum 5 Years leading the design, implementation and integration of open hybrid cloud platforms  is required.
• Minimum 2 Years experience working in an Agile, Scum, and/or DevOps environment, working to improve the cloud life cycle, infrastructure & application uptime, availability, etc., is required.

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• Oversee and manage all automation development projects, ensuring they are completed on time and within budget.
• Develop and implement automation strategies to improve efficiency and productivity.
• Lead, mentor, and manage a team of software developers, promoting a culture of continuous improvement and innovation.
• Plan, manage, troubleshoot, and deploy client/server-based applications.
• Automate workflows using Python, Jenkins, GIT, BASH, Ansible, and third-party API's along with RPA, Batch technologies, and other available tools.
• Building micro services based on containerized applications.
• Familiarity with major cloud providers (Azure, AWS) and hybrid environments. 
• Work closely with stakeholders to identify, prioritize business requirements, and create functional user stories that align with business requirements.
• Act as a subject matter expert on how our internal systems/processes relate to one another to manage, prioritize, and respond to ad-hoc requests from a large and diverse group of individuals in a timely manner.
• Partner with cross-functional teams to define and implement scalable, repeatable lead management processes that enable efficiencies across all platforms and business areas.
• Manages projects involving high business risk, scope, and impact on the organization.
• Leads and facilitates strategic projects and is involved in evaluating and researching new and existing products, procedures, workflows and needs associated with environments.
• Conduct regular meetings to provide staff with updated department and Credit Union initiatives. Evaluate and coach employees on a regular basis and provide appropriate feedback.
• Responsible for employee training and development. Mentor departmental staff on assignments and promote team environment.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

Hudson Valley Credit Union is currently recruiting for the position of Contact Center Specialist I. Primary Function: Serve as the primary liaison between HVCU and our members by delivering high-quality service through telephone and digital communication channels. Handle a broad range of inquiries related to account management, transaction processing, and banking products. Build and strengthen member relationships by identifying financial needs and recommending tailored solutions that support their financial well-being.

• Provide internal and external member service by responding to calls in all in-bound queues related to product information, account details, loan applications, establishing new accounts for existing members, etc. Conduct outbound calls as directed. Establish long-term financial relationships with members by identifying needs and recommending solutions, including Credit Union Business Partners.
  
• Identify, research and resolve member issues by providing knowledgeable and professional service. If needed, escalate concerns using the appropriate channels. Contribute to the attainment of organization, department, and personal sales and service goals.
  
• Comply with Contact Center Key Performance Indicators (KPIs) goals such as, adherence to schedule, average handle time, quality monitoring scores, etc. Actively seek and implement feedback from supervisor to ensure performance expectations are being met.
  
• Consistently contribute to Credit Union’s initiative of continuous improvement by communicating suggestions that will enhance revenue, reduce expenses and/or streamline and improve operations.
  
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
• Proven ability to quickly learn and adapt to new software tools, platforms, and digital systems
• Demonstrated experience using productivity and collaboration tools such as Microsoft 365
• Minimum 1 Year Experience in a call center environment experience preferred
• Minimum 2 years Sales experience, preferably in the financial service industry preferred

Remote Work Requirements

• Local Remote (Orange, Dutchess, Ulster, Westchester, Putnam, Rockland Counties)
• Must have access to reliable and high speed Internet.
• Home office/ work environment should be in a quiet and professional setting.
• Must be able to commute to HQ building when necessary. 

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Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!  

Employee Perks: 

• Base & Variable Pay Structures 

• Paid Personal, Holiday & Volunteer Time Off 

• Professional Development Training through HVCU University & Academy 

• Student Loan Repayment & Tuition Reimbursement Programs 

• Medical, Dental & Vision Coverage 

• 401(k) With Employer Match & Non-Elective Employer Contribution 

• Life, Short-term & Long-term Disability Insurances 

• Discounted Loan Rates & Fees  

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. 

• High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
• Proven ability to quickly learn and adapt to new software tools, platforms, and digital systems
• Demonstrated experience using productivity and collaboration tools such as Microsoft 365
• Minimum 1 Year Experience in a call center environment experience preferred
• Minimum 2 years Sales experience, preferably in the financial service industry preferred

Remote Work Requirements

• Local Remote (Orange, Dutchess, Ulster, Westchester, Putnam, Rockland Counties)
• Must have access to reliable and high speed Internet.
• Home office/ work environment should be in a quiet and professional setting.
• Must be able to commute to HQ building when necessary. 

Click here to view full job description

• Provide internal and external member service by responding to calls in all in-bound queues related to product information, account details, loan applications, establishing new accounts for existing members, etc. Conduct outbound calls as directed. Establish long-term financial relationships with members by identifying needs and recommending solutions, including Credit Union Business Partners.
  
• Identify, research and resolve member issues by providing knowledgeable and professional service. If needed, escalate concerns using the appropriate channels. Contribute to the attainment of organization, department, and personal sales and service goals.
  
• Comply with Contact Center Key Performance Indicators (KPIs) goals such as, adherence to schedule, average handle time, quality monitoring scores, etc. Actively seek and implement feedback from supervisor to ensure performance expectations are being met.
  
• Consistently contribute to Credit Union’s initiative of continuous improvement by communicating suggestions that will enhance revenue, reduce expenses and/or streamline and improve operations.
  
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.