Administrative Office Assistant (Per Diem)

Utilization Review

Location: Lansing, MI

Position Type: Per Diem (No Benefits)

Are you a highly organized, detail-oriented professional who thrives in a fast-paced environment? University of Michigan Health - Sparrow is seeking a dedicated Administrative Office Assistant for a per diem (as needed) role to provide essential clerical and office support to our dynamic department. This is a non-benefited position, ideal for candidates looking for flexible, on-call work in a professional healthcare setting. If you enjoy variety in your workday and excel in customer service and administrative tasks, we invite you to join our team and contribute to high-quality patient care.

As an Administrative Office Assistant, you will play a key role in supporting departmental operations by performing a variety of clerical, organizational, and office duties. You will serve as a critical point of contact for patients, caregivers, and healthcare professionals, ensuring smooth communication and workflow throughout the department.

Key Responsibilities Include:

• Performing general clerical duties, including scheduling appointments, preparing medical records, and assisting with audits.
• Coordinating and distributing communications such as mail, email, faxes, and phone calls.
• Maintaining office supply inventory and distribution to caregivers.
• Operating and utilizing office equipment and software applications, including Word, Excel, PowerPoint, electronic health records (EHR), and multi-line phones.
• Communicating professionally and empathetically with patients, families, and healthcare team members.
• Navigating a high-volume, fast-paced environment with professionalism and adaptability.

• Education: High school diploma, GED, or successful completion of 12 grades combined with continued enrollment in an early college program.
• Experience: Minimum of six months experience in a healthcare office or similar setting preferred.
• Skills and Knowledge:
• Strong clerical and data entry skills.
• Excellent interpersonal and communication skills, both verbal and written.
• Knowledge of basic medical terminology, health insurance processes, and office procedures.
• Ability to manage multiple priorities and work effectively under pressure.
• Proficient in Microsoft Outlook, Word, Excel (beginner level).
• Familiarity with Epic and electronic scheduling systems a plus.
• Ability to operate standard office equipment including copiers, fax machines, and multi-line phones.

If you are looking for a flexible, per diem opportunity to contribute to a supportive healthcare team while gaining valuable administrative experience, we encourage you to apply today at https://careers.sparrow.org/! Join University of Michigan Health - Sparrow and help us deliver exceptional care to the community.

University of Michigan Health - Sparrow, is an Equal Opportunity/Affirmative Action employer. We embrace diversity and inclusion and encourage all qualified individuals to apply, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.