Hudson Valley Credit Union is currently recruiting for the position of Deposit Operations Manager. Primary Function: Support strategic direction through communication and leadership actions aligned with organizational goals. Guide team by applying established performance standards, training, and coaching to develop employees to meet or exceed expectations, building an engaged team. Ensure adherence to the established budget and provide recommendations for adjustments for improvement. Establish, communicate, and implement operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution. Lead and coach to implement member experience improvements that support strategic direction. Monitor and support adherence to industry regulations and safety standards within operational activities. 

• Provide leadership and oversight for Deposit Operations team including and not limited to: deposit account servicing, ATM, bank by mail and remote transaction processing, record retention and reporting.  Examples of tasks include:  online account opening, deposit account maintenance, legal orders, restraints, abandoned property, tax reporting, statement audits, imaging, etc.

• Ensure staffing needs and builds and engaged team through actions of recruiting, training, developing, coaching and evaluating employees. 

• Guide employees using performance standards to meet or exceed key performance indicators that support quality member experience.

• Manage vendor relationships and maintain a thorough and current knowledge of Federal, State and industry regulations. Review applicable regulations such as Regulation CC, Federal Protected Funds, IRA and IRS reporting, analyze their impact on existing policies, procedures and member service, and ensure compliance with applicable laws.

• Contribute toward budgetary construction, monitors and makes recommendations for adjustments to reduce expenses.

• Plan for and analyze gaps and trends and influence direction with business partners.  Build cohesive relationships across all business lines and drive change.

• Responsible for compiling, analyzing, preparing and reporting metrics, results, team development and operational/financial/statistical data to all levels within the organization.

• Maintain superior knowledge of the variety of products, guidelines and services offered and attend meetings and training programs as required by the Credit Union in order to maintain this level of experience and knowledge.

• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed, in Business or a related field is required
• Ability to achieve NYS Notary Public license within 12 months is required
• Minimum 3 Years leadership experience required
• Minimum 2 Years experience in a financial institution is required
• Knowledge of financial industry rules and regulations relating to deposit accounts is preferred
• Experience managing vendor relationships is preferred. 

Click here to view full job description

Why choose HVCU?

HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.

Employee Perks:

• HVCU University & Academy; Professional Development Training
• Student Loan Repayment & Tuition Reimbursement Programs
• Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
• 401(k) with employer match and non-elective employer contribution
• Paid time off (PTO), holidays, and community volunteer time
• Life, Short-Term, and Long-Term Disability Insurance
• Discounted Loan Rates & Fees 

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.

• Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed, in Business or a related field is required
• Ability to achieve NYS Notary Public license within 12 months is required
• Minimum 3 Years leadership experience required
• Minimum 2 Years experience in a financial institution is required
• Knowledge of financial industry rules and regulations relating to deposit accounts is preferred
• Experience managing vendor relationships is preferred. 

Click here to view full job description

Why choose HVCU?

HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.

Employee Perks:

• HVCU University & Academy; Professional Development Training
• Student Loan Repayment & Tuition Reimbursement Programs
• Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
• 401(k) with employer match and non-elective employer contribution
• Paid time off (PTO), holidays, and community volunteer time
• Life, Short-Term, and Long-Term Disability Insurance
• Discounted Loan Rates & Fees 

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.

• Provide leadership and oversight for Deposit Operations team including and not limited to: deposit account servicing, ATM, bank by mail and remote transaction processing, record retention and reporting.  Examples of tasks include:  online account opening, deposit account maintenance, legal orders, restraints, abandoned property, tax reporting, statement audits, imaging, etc.

• Ensure staffing needs and builds and engaged team through actions of recruiting, training, developing, coaching and evaluating employees. 

• Guide employees using performance standards to meet or exceed key performance indicators that support quality member experience.

• Manage vendor relationships and maintain a thorough and current knowledge of Federal, State and industry regulations. Review applicable regulations such as Regulation CC, Federal Protected Funds, IRA and IRS reporting, analyze their impact on existing policies, procedures and member service, and ensure compliance with applicable laws.

• Contribute toward budgetary construction, monitors and makes recommendations for adjustments to reduce expenses.

• Plan for and analyze gaps and trends and influence direction with business partners.  Build cohesive relationships across all business lines and drive change.

• Responsible for compiling, analyzing, preparing and reporting metrics, results, team development and operational/financial/statistical data to all levels within the organization.

• Maintain superior knowledge of the variety of products, guidelines and services offered and attend meetings and training programs as required by the Credit Union in order to maintain this level of experience and knowledge.

• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

Hudson Valley Credit Union is currently recruiting for the position of Director Small Business Administration (SBA). Primary Function: Provides leadership for HVCU’s SBA operational framework. Serving as the credit union’s principal SBA authority, the role designs, governs, and enhances policies, procedures and controls.  Ensures the SBA platform scales efficiently with business growth, maintains full regulatory compliance, and delivers superior client experience. 

• Own and update the SBA operations manual; align workflows, controls, and technology with regulatory requirements and volume growth
• Interpret SBA regulatory changes, issue enterprise guidance, and establish quality control checkpoints to protect guaranty eligibility
• Assess operational capacity against business growth targets; develop business cases for process improvements
• Maintain current standard operating procedures, checklists, and reference materials
• Lead preparation for SBA and third-party audits, coordinate data collection, craft response plans, and oversee full remediation of findings
• Represent the credit union at SBA conferences and peer forums
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• Bachelor’s Degree in Finance, Business Administration required
• Six Sigma Lean Certification preferred
• Minimum 8 Years Small business lending SBA experience required
• Minimum 8 Years Leadership experience required
• Minimum 5 Years Financial services experience required
• Minimum 3 Years Management of projects experience required

Click here to view full job description

Why choose HVCU?

HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.

Employee Perks:

• HVCU University & Academy; Professional Development Training
• Student Loan Repayment & Tuition Reimbursement Programs
• Medical, Dental, and Vision coverage
• 401(k) with employer match and non-elective employer contribution
• Paid time off (PTO), holidays, and community volunteer time
• Life, Short-Term, and Long-Term Disability Insurance
• Discounted Loan Rates & Fees 

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.

• Bachelor’s Degree in Finance, Business Administration required
• Six Sigma Lean Certification preferred
• Minimum 8 Years Small business lending SBA experience required
• Minimum 8 Years Leadership experience required
• Minimum 5 Years Financial services experience required
• Minimum 3 Years Management of projects experience required

Click here to view full job description

Why choose HVCU?

HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.

Employee Perks:

• HVCU University & Academy; Professional Development Training
• Student Loan Repayment & Tuition Reimbursement Programs
• Medical, Dental, and Vision coverage
• 401(k) with employer match and non-elective employer contribution
• Paid time off (PTO), holidays, and community volunteer time
• Life, Short-Term, and Long-Term Disability Insurance
• Discounted Loan Rates & Fees 

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.

• Own and update the SBA operations manual; align workflows, controls, and technology with regulatory requirements and volume growth
• Interpret SBA regulatory changes, issue enterprise guidance, and establish quality control checkpoints to protect guaranty eligibility
• Assess operational capacity against business growth targets; develop business cases for process improvements
• Maintain current standard operating procedures, checklists, and reference materials
• Lead preparation for SBA and third-party audits, coordinate data collection, craft response plans, and oversee full remediation of findings
• Represent the credit union at SBA conferences and peer forums
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

Hudson Valley Credit Union is currently recruiting for the position of Float Supervisor Branch Operations. Primary Function: Engage and develop the Float Universal Associates to provide high quality member service through efficient transaction processing and successful implementation of HVCU Sales and Service Model. Responsible for traveling to fill branch leadership needs across all locations. Provide supervisory and leadership coverage to assist in the growth of the credit union and meet organizational goals.

• Regularly travel and provide supervisory and leadership coverage for all HVCU branch locations, in the absence of branch leadership.

• Assume responsibility for the staff and daily operations of assigned branches (both standard and universal models) including cash/teller operations, ATM, Teller Infinity, branch proof, compliance, and security.

• Interview, hire, coach, and develop Float Universal Associates to ensure high-quality service to members through successful implementation of HVCU Sales and Service Model to promote the Credit Union’s full line of products and services.

• Create, implement, and monitor employee performance plans. Monitor sales/cascading goals and results and conduct regular milestone meetings. Identify trends and make recommendations to ensure team goals are achieved.

• Create work schedules and assignments for Float Universal Associates that minimize member wait times and maximize employee availability. Ensure the branch traffic is managed effectively to seamlessly transition members to the appropriate area of the branch for service.

• Create an environment of accountability. Set clear expectations, goals and objectives to drive results and provide consistent coaching and development to branch staff.

• Ensure staff is well educated on marketing programs and promotions, self-service options, product knowledge and sales techniques. Schedule and oversee employee training and ensures employees complete regular refresher training.

• Look for opportunities to enhance revenue, reduce expenses, create efficient processes and improve operations. Submit annual budget recommendations to the AVP Branch Operations.

• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate
• NYS Notary Public licence following 12 months achievement of independence on the job required
• Valid Drivers License is required.
• Minimum 2 Years Sales and customer service experience in a financial institution or retail environment
• Minimum 1 Year Supervisory or leadership experience in a financial institution or retail environment preferred

Click here to view full job description

Why choose HVCU?

HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.

Employee Perks:

• HVCU University & Academy; Professional Development Training
• Student Loan Repayment & Tuition Reimbursement Programs
• Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
• 401(k) with employer match and non-elective employer contribution
• Paid time off (PTO), holidays, and community volunteer time
• Life, Short-Term, and Long-Term Disability Insurance
• Discounted Loan Rates & Fees 

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.

• High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate
• NYS Notary Public licence following 12 months achievement of independence on the job required
• Valid Drivers License is required.
• Minimum 2 Years Sales and customer service experience in a financial institution or retail environment
• Minimum 1 Year Supervisory or leadership experience in a financial institution or retail environment preferred

Click here to view full job description

Why choose HVCU?

HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.

Employee Perks:

• HVCU University & Academy; Professional Development Training
• Student Loan Repayment & Tuition Reimbursement Programs
• Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
• 401(k) with employer match and non-elective employer contribution
• Paid time off (PTO), holidays, and community volunteer time
• Life, Short-Term, and Long-Term Disability Insurance
• Discounted Loan Rates & Fees 

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.

• Regularly travel and provide supervisory and leadership coverage for all HVCU branch locations, in the absence of branch leadership.

• Assume responsibility for the staff and daily operations of assigned branches (both standard and universal models) including cash/teller operations, ATM, Teller Infinity, branch proof, compliance, and security.

• Interview, hire, coach, and develop Float Universal Associates to ensure high-quality service to members through successful implementation of HVCU Sales and Service Model to promote the Credit Union’s full line of products and services.

• Create, implement, and monitor employee performance plans. Monitor sales/cascading goals and results and conduct regular milestone meetings. Identify trends and make recommendations to ensure team goals are achieved.

• Create work schedules and assignments for Float Universal Associates that minimize member wait times and maximize employee availability. Ensure the branch traffic is managed effectively to seamlessly transition members to the appropriate area of the branch for service.

• Create an environment of accountability. Set clear expectations, goals and objectives to drive results and provide consistent coaching and development to branch staff.

• Ensure staff is well educated on marketing programs and promotions, self-service options, product knowledge and sales techniques. Schedule and oversee employee training and ensures employees complete regular refresher training.

• Look for opportunities to enhance revenue, reduce expenses, create efficient processes and improve operations. Submit annual budget recommendations to the AVP Branch Operations.

• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.