Hudson Valley Credit Union is currently recruiting for the position of Supervisor Payment Operations. Primary Function: Oversee the daily operations of the payment processing team, ensuring accurate, timely, and compliant execution of transaction processing. Responsible for overseeing staff productivity, resolving escalations, and collaborating with internal departments to support business objectives and member satisfaction.

• Supervise and lead a team of payment operations specialists, providing coaching, performance feedback, and development opportunities.
• Monitor daily payment processing activities including ACH, wire transfers, check processing, and internal settlements.
• Ensure compliance with internal policies, regulatory requirements (e.g., NACHA, PCI-DSS), and industry standards.
• Identify and support process inefficiencies and implement improvements to enhance accuracy, speed, and cost-effectiveness.
• Collaborate with IT, Risk, Compliance, and Customer Service teams to resolve issues and support cross-functional initiatives.
• Maintain and update SOPs, training materials, and audit documentation.
• Prepare and analyze operational reports, KPIs, and metrics to inform leadership and help inform strategic decisions.
• Manage internal escalations and exceptions, ensuring timely resolution and communication.
• Support system upgrades, testing, and implementation of new payment technologies or platforms.
• Participate in audits, risk assessments, and regulatory reviews as needed.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience preferred
• Minimum 3 Years Fraud payment operations, banking, or financial services experience required
• Prior supervisory or team leader experience preferred
• Experience with real-time payments (RTP), FedNow, or digital wallets preferred
• Familiarity with fraud detection and prevention tools preferred
• Lean Six Sigma or process improvement certification preferred

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Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!  

Employee Perks: 

• Base & Variable Pay Structures 

• Paid Personal, Holiday & Volunteer Time Off 

• Professional Development Training through HVCU University & Academy 

• Student Loan Repayment & Tuition Reimbursement Programs 

• Medical, Dental & Vision Coverage 

• 401(k) With Employer Match & Non-Elective Employer Contribution 

• Life, Short-term & Long-term Disability Insurances 

• Discounted Loan Rates & Fees  

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. 

• Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience preferred
• Minimum 3 Years Fraud payment operations, banking, or financial services experience required
• Prior supervisory or team leader experience preferred
• Experience with real-time payments (RTP), FedNow, or digital wallets preferred
• Familiarity with fraud detection and prevention tools preferred
• Lean Six Sigma or process improvement certification preferred

Click here to view full job description

• Supervise and lead a team of payment operations specialists, providing coaching, performance feedback, and development opportunities.
• Monitor daily payment processing activities including ACH, wire transfers, check processing, and internal settlements.
• Ensure compliance with internal policies, regulatory requirements (e.g., NACHA, PCI-DSS), and industry standards.
• Identify and support process inefficiencies and implement improvements to enhance accuracy, speed, and cost-effectiveness.
• Collaborate with IT, Risk, Compliance, and Customer Service teams to resolve issues and support cross-functional initiatives.
• Maintain and update SOPs, training materials, and audit documentation.
• Prepare and analyze operational reports, KPIs, and metrics to inform leadership and help inform strategic decisions.
• Manage internal escalations and exceptions, ensuring timely resolution and communication.
• Support system upgrades, testing, and implementation of new payment technologies or platforms.
• Participate in audits, risk assessments, and regulatory reviews as needed.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

Join the Arnoff family—serving communities since 1924. Imagine working for a company where you're more than just a number! You're part of a family that has thrived for over 100 years.  

Is this what your checklist looks like when looking for a job? 

A stable company that has an excellent reputation  

Year-round work 

MVP medical insurance - $ 7.18/week

Time off to spend with family and friends

 Birthday off with pay 

 401 (k) to save for my future 

 Major holidays off 

WE HAVE IT ALL!!! 

The Financial Coordinator in the Transportation and Warehousing plays a pivotal role in managing and overseeing financial operations to ensure accuracy, compliance, and efficiency in processing financial transactions. 

Minimum Qualifications:

• Experience in Finance, Accounting, Business Administration, or a related field is preferred.  
• Knowledge or willingness to learn financial principles, accounting standards, and regulatory requirements.
• Maintain accurate financial records and documentation
• Support the finance team in various administrative tasks 
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• 8-hour shifts, no weekends and no nights 

Preferred Qualifications:

• Proficient in Excel and willing to learn new systems to assist the department 
• Good customer Service skills 
• Advanced data analysis and financial modeling skills.
• Effective Communication skills, both written and verbal
• Ability to work independently and in small groups. 
• Not a remote job, this is an in-office position 
• Casual work environment

Responsibilities:

• Maintain accurate financial records and documentation. 
• Record payments and apply them to the appropriate revenue 
• Monitor cash flow and manage financial records to maintain compliance with company policies and regulatory standards.
• Enter revenue and send invoices to customers 
• Analyze reports from a warehousing system 
• Support payroll processing and employee expense reimbursements in coordination with HR

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance, MVP 
• Life insurance, Accident Insurance, and additional life insurance for you and your family
• Paid time off

We are an equal opportunity employer committed to diversity and inclusion. We encourage qualified individuals from all backgrounds to apply.

Please submit your resume and cover letter detailing your relevant experience. Go to www.arnoff.com ot send resume and cover letter to proetina@arnoff.com