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Job Opportunity: Case Manager
Location: Poughkeepsie, NY (Temporary position with potential extension until June 30th)
Schedule: Monday, Tuesday, Wednesday, Friday: 8:00 AM - 4:30 PM; Thursday: 11:00 AM - 7:00 PM
Hourly Rate: $28 - $32
Are you passionate about making a difference in people's lives and have a knack for managing cases with precision and care? Join our team as an Employment Case Manager in Poughkeepsie, NY, where you'll play a pivotal role in empowering individuals towards their career goals.
Case Manager Requirements:
- Bachelor's degree and a minimum of three years of experience in case management or a related field.
- Exceptional organizational skills and attention to detail.
- Strong interpersonal and communication abilities.
- Proficiency in maintaining confidentiality and handling sensitive information.
- Ability to work collaboratively in a team-oriented environment.
Case Manager Responsibilities:
- Supervisory Oversight: Provide comprehensive supervision to Workforce Connections (WFC) Case Managers, ensuring alignment with job responsibilities and program objectives.
- Operational Support: Collaborate closely with the Workforce Program Manager to oversee daily operations of the WFC program, including managing program personnel and facilitating communication with specialists and supervisors.
- Reporting and Compliance: Assist the Workforce Program Manager in compiling and submitting all mandated monthly, quarterly, semi-annual, and annual reports, ensuring adherence to program requirements.
- Customer Service Excellence: Foster a culture of quality, customer-driven service delivery to program participants, employers, mentees, and stakeholders from participating agencies and organizations.
- Documentation Maintenance: Maintain meticulous records of all paperwork mandated in the WFC contract, ensuring accuracy and completeness of report files.
- Program Promotion: Actively market the Mentoring Program to eligible individuals, community service organizations, and employment communities, highlighting the program's benefits and opportunities.
- Employer Relationship Building: Cultivate strong relationships with clients' employers, addressing specific workplace issues, and soliciting feedback on clients' overall progress.
- Case Note Documentation: Maintain detailed case notes for each interaction, whether in-person or via phone, with both employers and clients, documenting progress and discussions.
- Progress Evaluation: Conduct thorough evaluations of each client's progress, identifying strengths and areas for improvement.
- Training Opportunities Identification: Identify relevant training opportunities for program participants to enhance their skill sets and employability.
- Employer Engagement: Schedule meetings or phone interviews with clients' job supervisors or designated employer representatives within five business days of employment start date or program enrollment, ensuring convenience for the employer.
Join us in our mission to empower individuals towards sustainable employment and career growth. Apply now and be part of a dedicated team committed to making a positive impact in our community!
Why choose Ethan Allen Workforce Solutions? We’re great matchmakers! As a job placement agency, we help job seekers get noticed and land positions that match their qualifications at companies that are hiring. We often have access to positions that may not be available otherwise.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $28 - $32 Hour
- Poughkeepsie, NY 12601
- 6/3/24
The Comptroller is responsible for analyzing and overseeing the Town of Fishkill’s accounting and budgeting functions, including a variety of routine and complex transactions, analytical, administrative, financial and technical records and to assist in preparing, reviewing and maintaining the Town’s Operating and Capital Budgets (All Funds). This position performs professional accounting and auditing services enforcing internal accounting controls and compliance with internal and external reporting requirements. The Comptroller is required to exercise considerable independent judgment in administering and managing the efficiency and effectiveness of all areas under his/her direction and control. The incumbent works under the administrative supervision of the Town Supervisor and reports to the Town Board.
TYPICAL WORK ACTIVITIES:
- Prepares and executes the annual Town Budget;
- Maintains records of appropriations, encumbrances, and expenditures, and prescribes approved methods of accounting for all units of local government;
- Certifies the availability of funds for all requisitions, contracts, purchase orders and other documents for which the municipality incurs financial obligations;
- Prescribes the form of receipts, vouchers, bills and claims otherwise prescribed by the State Comptroller;
- Supervises/manages the Finance Department staff; including training and staff development;
- Performs audits and certifies for payment all lawful claims or charges;
- Performs audits of financial records and accounts of all units of the government;
- Timely submits reports to the governing body;
- Plans short and long-term financing of capital projects; consults with financial advisor and bond counsel;
- Oversees bi-weekly payroll for union and non-union staff including Town Police Department using Paycom.
- Ensures compliance with federal, state and local tax filings;
- Has all the powers and performs all the duties conferred or imposed by law;
- Directs the annual year-end financial system closeout process ensuring all general ledger reconcilement, accruals, and various year-end adjustments and entries are accurate and complete; oversees the annual external audit.
- Prepares various financial reports or financial analysis as requested.
- Ensures timely payment of all debt/bond obligations.
- Assists with training on budget preparation and financial compliance; makes recommendations to resolve issues and improve procedures, processes and accountability related to financial matters throughout the Town’s departments.
- Performs other duties as assigned.
FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:
Good knowledge of financing, major economic objectives and policies; good knowledge of budget preparation and financial forecasts; knowledge of the law as it pertains to towns in the State of New York; knowledge of internal auditing and process re-engineering; knowledge of insurance coverage and protection against property losses and potential liabilities; strong interpersonal skills and comfortable with interacting with all levels of Town management; and ability to supervise a staff of administrative, accounting and clerical employees.
MINIMUM REQUIREMENTS:
At least 5-10 years of accounting or auditing experience including governmental accounting experience. Bachelor degree in accounting or business administration/related field or equivalent work experience. Excellent management and supervisory skills. Excellent written and verbal skills and ability to multitask. Experience processing payroll. Experience using Paycom, Tyler Technologies(MUNIS)-Enterprise ERP and Sensus Analytics a plus.
SALARY RANGE: $100,000 - $120,000 per year depending on experience
HOW TO APPLY: Email resume to employment@fishkill-ny.gov
- Full Time
- Immediately
- 110,000 Year
- 807 Route 52, Fishkill, NY 12524
- 5/9/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
The Desk Clerk performs receptionist and customer service work helping to represent Mohonk Mountain House in the best way possible as they often serve as the guest’s first impression of the resort. The Desk Clerk is responsible for checking guests in/out of rooms graciously, efficiently, and accurately. They are responsible for processing charges and payments and demonstrating knowledge of billing and payment options. The ideal candidate would be courteous, self-motivated, friendly, and detail-oriented and provide accurate information about all resort amenities and services. Computer proficiency and the ability to effectively communicate via telephone, email, and in person are essential.
ESSENTIAL JOB FUNCTIONS:
- Process guest check-ins using established resort procedures. Verify registration cards for the correct information and obtain guest signatures and any necessary paperwork.
- Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
- Promote and recognize customer loyalty and provide exceptional service.
- Set-up guest reservation billing accounts for each person checking-in according to requests/requirements (shares, separate room rates/tax/incidentals, routing, comps)
- Collect information for guest billing, including tax exempt status information, credit card, check, or cash
- Assist customers with questions regarding their existing reservations. Make future reservations
- Understand reservation codes, other input codes, and special traces.
- Enter and confirm reservations in the property management system with the utmost accuracy and detail to capture important information.
- Generate and communicate daily traced requests, special attention guests, and VIPs for the front desk and other departments.
- Make Dining Reservations for hotel guests of the resort.
- Prepare key packets and registration card arrival boxes for reserved designated group business.
- Organize guest registration cards by filing all cards accurately in room number order.
- Provide information to guests on luggage storage, parking and retrieval of vehicles, and loading of luggage into cars for departure.
- Maintain a complete knowledge of all resort features, services, and activities (i.e. hours of operation, daily house counts, number of arrivals and departures, scheduled group and transient events, room availability, room types, rates, promotions, and amenities, locations of services and facilities).
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
- Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
- Understand and comply with resort and departmental policies and procedures including required uniform and dress code policies. Maintain a professional, neat, and well-groomed appearance and wear required department-issued uniform.
- Provide professional customer service with a desire to exceed, including exceptional verbal and written communication skills.
- Demonstrate computer proficiency with Microsoft Office software (Outlook, Word, and Excel). OPERA Software knowledge a plus.
- Utilize Payment Card Industry (PCI) compliance standards to protect credit card and personal information.
- Attend required coaching and training sessions as scheduled to review service quality and productivity.
- Maintain a complete knowledge of: All resort features, services, and activities, along with hours of operation; Daily house counts, along with arrivals and departures; Scheduled group and transient activity sheets; Room availability; Room types, rates, promotions, and amenities; Dining locations and hours of operations.
- Answer telephone calls and emails in a clear and professional manner using the correct greeting and grammar usage.
- Transfer special unrelated front desk telephone calls to the appropriate departments
- Advise guests of messages (telephone, fax, etc.) and package deliveries.
- Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
- Maintain an assigned cash bank and insure accuracy of contracted amount. Follow proper accounting procedures for deposits, refunds, rate adjustments, and end of shift audits. Adhere to cashiering and accounting policies.
- Process adjustment vouchers, paid-outs, miscellaneous charges, and room charges. Cash guests personal checks according to Mohonk Mountain House procedure. Settle guest room accounts.
- Perform an audit via Opera (PMS) programming (balance receipts) and return bank at close of shift in accordance with Mohonk Mountain House standards.
- Take information on shopping orders and relay information to the Guest Services Shopper.
- Process guest and employee dry cleaning requests accurately according to procedures. Inspect and confirm receipt of laundry from the cleaner.
- Provide transportation information and directions to guests. Book trip arrivals and departures via Mohonk Mountain House Transportation.
- Follow opening and closing procedure checklists.
- Document guest requests, concerns, and needs; and immediately communicate with appropriate departments/personnel. Follow-up to make sure the guest is satisfied with the resolution using Mohonk Mountain House Second Effort procedures.
- Keep a clean and neat work station, restock office supplies and paper supplies as necessary.
- Work in office setting subject to continuous interruptions and background noises.
- Work extended periods of time viewing a computer video monitor and input information with a keyboard.
- Work under stress from contact with public, demanding deadlines and changing priorities and conditions. Maintain a calm demeanor when under pressure.
- Maintain professional composure and use good manners on the telephone and in person.
- Be dependable, responsible, and punctual and; and maintain good attendance.
- Learn and effectively process job responsibilities efficiently and confidently.
- Demonstrate organizational skills, proofreading skills, an attention to detail, and produce well-written, error-free copies.
- Work productively and efficiently with or without supervision when performing routine tasks.
- Maintain a flexible work schedule including days/nightsweekdays/weekends, holidays, and during peak periods of business.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Escort guests and show various room types.
- Lift up to 15 pounds (i.e. brochure, folio paper, registration card, and envelope boxes) from ground level to above head and carry distance of up to 100 feet with/ without assistance. Walk up to 3 miles per day.
- Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, or stand for up to 5 hours at a time. Navigate up to six flights of stairs.
- Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Maintain focus on the job task at hand to think clearly and quickly.
QUALIFICATIONS:
- High school diploma or equivalent required
- Hospitality or customer service experience required or degree in hospitality, business finance, or accounting.
- Cashiering or banking experience preferred
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 5/30/24
Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York.
We are seeking a high energy, motivated Night Warehouse Supervisor in our Coxsackie, NY Distribution Center.
The primary duties of the Night Shift Supervisor will strive to achieve the production and
distribution objectives of the company using supervisory methods and coaching techniques. Is
responsible for warehouse training, developing warehouse personnel to ensure accurate, on
time, and damage free movement of product shipped out of the warehouse. Will help build a
team environment of well-trained employees. Employ excellent communication skills to facilitate
completion of night shift job duties. Follow and promote the accepted safety practices to
maintain a safe working environment. Emphasis will be placed on proper truck loading and
breakage and damaged product control ensuring high levels of customer satisfaction.
Position will also learn the processes and serve as a back up to the night managers in the areas
of shift production set up; understanding how to and executing on waving, label creation, job
assignment, invoicing, and other administrative tasks as needed to ensure successful night shift
work completion in the absence of the night shift Manager.
ESSENTIAL POSITION RESULTS
• Must be able to multi-task and stay on top of highly complex processes with a large
amount of data.
• Must be able to maintain composure and stay focused in times of stress.
• Must be able to recognize problems at an early stage and be able to communicate and
trouble shoot to resolve the problems.
• Must possess good communication skills to keep night management fully apprised of
situations that arise. When necessary, will need to contact technical support to resolve
system and software problems.
• Supervises warehouse union employees. Working knowledge and a thorough
understanding of the Collective Bargaining Unit Contract is required.
• Expected to provide staff coaching for improvement as well as praise for a job well done.
• Works with all hourly employees to insure the accurate picking of orders and proper
loading of trucks.
• Must have knowledge of SAP, Lucas, and all warehouse management systems.
• Maintains a safe and clean working environment by complying with procedures, rules,
and regulations
SUPERVISORY RESPONSIBILITIES
Supervises members of the night warehouse team. Works closely with Management to direct the
workflow in an efficient and professional manner. Is responsible for providing effective
leadership while fostering a positive team environment and providing overall direction,
coordination, and evaluation of the department. Performs supervisory responsibilities in
accordance with the organization's policies and applicable laws. Responsibilities include but are
not limited to training employees; planning, assigning, and directing work; recognizing,
rewarding, and coaching; addressing complaints, and resolving problems.
COMPENSATION & BENEFITS
Empire Merchants North offers a competitive compensation package including:
• Paid Holidays, Health Plan options (medical, dental, life insurance, and other voluntary plans), Flexible Spending Account, 401K, PTO, vacation accrual, and more.
• Hourly Rate $28.85 per hour / Full time / Monday - Thursday
• The company will evaluate a specific candidate's education, skills and experience when making an offer
QUALIFICATIONS
Education, Certifications and/or licenses
EXPERIENCE:
-High School Diploma or equivalent, college preferred.
-At least 3 - 5 years related experience and/or training; or equivalent combination of
education and experience
KNOWLEDGE/SKILLS:
-Proficient PC skills using MS Office and other various computer systems.
-Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals.
-Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers,
common fractions, and decimals.
-Must be a results oriented professional with excellent verbal and written communication
skills using diplomacy and discretion as well as strong customer service skills.
-Ability to multi-task, work independently and/or within a team, pays attention to detail and
meets deadlines.
TRAVEL REQUIREMENTS
None
Applicants only, No Recruiters please.
Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, sexual orientation, gender identity, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at (800) 724-3960.
- Full Time
- Immediately
- 28.85 Hour
- 16 Houghtaling Road, W Coxsackie, NY 12192
- 5/1/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Full Time Salary Range: $36.00 - $38.00 Hourly Job Shift: Day Job Category: Facilities DescriptionResidence Turnover Technician Responsible to Position Classifications Director of Plant Operations (DPO) Hourly/Non-Exempt Directly Supervises and Evaluates None Is Back Up To: Director of Plant Operations Is Backed Up By: Director of Plant Operations WOODLAND POND CONFORMANCE STATEMENT In the performance of their respective duties and responsibilities, all employees are expected to conform to the following: Performing quality work with or without direct supervision Interacting professionally with other employees, residents, vendors, and all others Working effectively and in accordance with the Woodland Pond Communication Fundamentals Completing tasks independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations Complying with all federal, state and local standards, guidelines and regulations as well as Woodland Pond policy and procedure at all times Position Summary The Residence Turnover Technician (RTT), a hands-on position that performs and coordinates maintenance and trade related tasks, and contracted work and supplies in vacant units, insuring readiness and timeframe adherence Performs mechanical and related work. Is responsible for and directs all mechanical work, equipment, tools, inventory, systems, and operations, as well assigned personnel under the guidance of the Director of Plant Operations ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Working with DPO and Marketing Dept. maintains “Ownership” of vacant turnover process, results, 60 day turnover timeframe Develops and maintains on-hand inventory of parts, tools, etc. to allow for efficient and effective vacant unit readiness – appliances, lighting, fixtures, etc. (*CF) Coordinates and communicates with Marketing, Finance, Administration and others to ensure effective prioritization of vacant readiness efforts Performs hands-on maintenance tasks in vacant units, independently and with others, – lighting and fixture updates and replacements, kitchen installation, bathroom renovation (*CF) Directs activities of staff assigned to work in vacant units. – Project Tech, Maint Tech, Maint Asst, etc. Effectively communicates with other departments, contractors and suppliers, through email and or other electronic means – Email, Word, Excel, Worxhub, etc. (*CF) Acts as the point of contact and control for all contractors and suppliers needed to render units ready – Flooring, painters, countertops, cabinets, etc. (*CF) Sources needed materials and equipment, purchases as approved, prepares PRFs for DPO approval (*CF) Works with DPO ensure proper due diligence in procurement of items, materials and services for vacant readiness Coordinates and is responsible for after move-in punch list items Maintains good relations with vendors, suppliers, and other departments. Is a main resource to assigned maintenance staff and supervisors for trade practices, knowledge, repair methodology and material selection Uses and operates the computerized work order system: inventory, assignment, scheduling and follow up for all mechanical items and assigned staff (*CF) Adheres to WPNP purchasing policies and procedures (*CF) Completes all required training and in-services All other duties as assigned GENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Respectful of confidentially and privileged communications Willing to learn and grow, take courses, gain knowledge as needed Maintain functional knowledge and abilities through training and industry awareness, advise and encourage assigned staff of training and educational opportunities. Demonstrates maturity in judgment and behaviors Able to work a flexible schedule Maintains predictable and reliable attendance QualificationsQualifications High school diploma, or HSE Well-developed (through experience and training) proven extensive and proficient wide range relative trade practice and knowledge Good proficiency with computers, standard office software and CMMS software Comfortability and willingness communicating electronically in a workplace setting Valid NYS driver’s license Excellent customer service and verbal communication skills Ability to read and comprehend instructions, correspondence, and memos Ability to multitask and to prioritize maintenance tasks and work requests Demonstrated knowledge of appropriate skills for communicating with individuals of all ages, especially the geriatric population
- Full Time
- Immediately
- New Paltz, NY 12561
- 5/3/24
SUBMITTAL COORDINATOR POSITION AVAILABLE
Full Time or Part Time options available
Potential for advancement within the company
FT employees receive a comprehensive benefits package, including medical, dental, vision, 401K
Office Hours: Monday-Friday 8:30am-5pm
Location: Pleasant Valley
QUALIFICATIONS/REQUIREMENTS
- High School Diploma or GED
- Excellent written and verbal communication skills
- Proficiency with computers and Microsoft Office (Outlook, Word, Excel)
- Ability to multi-task, time manage, organize and have close attention to detail
- Self-motivated with the willingness to learn
- Be a team player and work well with others
- Experience in an office setting a plus
- Experience in the construction industry is helpful but not required
- Interest and/or knowledge in the HVAC and plumbing industry is helpful but not required
JOB DESCRIPTION
- Gather construction specification data and organize into cohesive submittal documentation
- Provide submittal documentation to various agencies in a timely manner
- Organize project closeout documentation, including operation and maintenance manuals and warranties
- Assist and coordinate with Project Management team to provide deliverables in a timely manner
- Communicate with various outside agencies to determine requirements for submittal documentation
- Coordinate with field staff and foremen to properly provide as-built documentation
- Help office staff and Project Management team with other tasks as needed
- Full Time, Part Time
- Immediately
- 11 Charles Street, Pleasant Valley, NY 12569
- 5/7/24