Your search resulted in 4 "Conference Services Attendant" jobs in Hudson Valley, NY. Save Job SearchSave SearchSave Job Search: Conference Services Attendant
BASIC FUNCTIONS AND RESPONSIBILITIES:
Responsible for check-in and check-out of hotel guests courteously and efficiently while maintaining a high level of guest satisfaction. Maintain the resort’s communication by processing incoming and outgoing calls for guests and employees. Responds to emergency situations in a calm, efficient manner by following Mohonk’s Emergency Guide and Response Manuals. Responsible for accounting functions as they relate to processing the business day and accompanying reports.
ESSENTIAL JOB FUNCTIONS:
•Represent Mohonk to the guest so as to promote customer loyalty and provide an exceptionally high level of service.
•Understand and comply with resort and departmental policies, procedures, and customs including required uniform and dress code policies.
•Provide professional customer service with a desire to exceed including exceptional verbal and written communication skills.
•Answer telephone calls and emails in a clear and professional manner using the correct greeting and grammar usage.
•Transfer incoming telephone calls to the appropriate extensions and departments.
•Display effective computer literacy skills and be familiar with Microsoft Office software (Outlook, Word, and Excel). OPERA Software knowledge a plus. Use Payment Card Industry (PCI) compliance standards to protect credit card and personal information.
•Attend required coaching and training sessions as scheduled to review service quality and productivity.
•Maintain a complete knowledge of: All resort features, services, and activities, along with hours of operation; Daily house counts, along with arrivals and departures; Scheduled group and transient activity sheets; Room availability; Room types, rates, promotions, and amenities; Dining locations and hours of operations.
•Understand proper accounting procedures for deposits, refunds, rate adjustments, and end of shift audits.
•Understand reservation codes, other input codes, and special traces.
•Adhere to cashiering and accounting policies.
•Process adjustment vouchers, paid-outs, miscellaneous charges, and room charges.
•Cash guests personal checks via established Mohonk procedure.
•Settle guest room accounts.
•Count a bank and ensure proper amount is present.
•Perform an audit via Opera (PMS) programming (balance receipts) then put cash envelope (with witness present) in the drop safe.
•Process guest check-ins using established resort procedures. Ability to verify registration cards for the correct information and obtain guest signatures and any necessary paperwork.
•Maintain a working knowledge of, but not limited to: Avaya PBX System, Portable Radio System, Paging System, Opera PMS software, Reservations Assistant software.
•Communicate clearly in a precise manner on the telephone, paging system, pagers, and in person with a clear and pleasant speaking voice.
•Operate the emergency alarm notifier and/or implement appropriate emergency procedures and remain calm in an emergency situation.
•Analyze problems and develop and implement action plans to address problems.
•Act as the Manager on Duty (MOD) in the event of an emergency until the on-call overnight MOD arrives on the scene.
•Record and maintain the Second Effort log for maintenance, housekeeping, and conference services requests and follow-up to guest and employee request/issues.
•Log/write and deliver incoming/outgoing messages/faxes for guests and employees.
•Access all functions of the property management software as it relates to guest service/information to answer questions.
•Reserve day-of dinner reservations for overnight guests.
•Work well with guests and fellow employees to resolve complaints/issues in a positive manner.
•Demonstrate enjoyment working with people in a service position.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•Remain stationary at assigned posts for extended periods of time either standing or sitting.
•Lift as much as 20 pounds from ground level to waist level and carry a distance of up to 50 feet with/ without assistance. Walk up to 5 miles per day.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Read a computer monitor and enter pertinent data into the computer with a keyboard.
•Hear requests from guests as well as co-workers and management.
•Maintain focus on the job task at hand to think clearly and quickly.
•Flexible with work schedule.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Be dependable, responsible, and punctual and; and maintain good attendance.
•Learn and effectively process job responsibilities efficiently and confidently.
•Demonstrate good organization skills and attention to detail efficiently.
•Maintain a professional, neat, and well-groomed during work shifts.
QUALIFICATIONS:
•Prior hospitality or customer service experience preferred
•Prior overnight shift experience preferred
•Prior experience with PBX or similar communication consuls preferred
•High School Diploma
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 5/30/24
JOB TITLE: Residential Mortgage Processor
DEPARTMENT: Residential Lending
REPORTS TO: VP Residential Lending
FLSA CODE: Non-Exempt GRADE:
PRIMARY FUNCTION: Perform various lending related duties.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
At Loan Opening
- Set up initial physical loan file
- Evaluate credit histories for applications
- Review loan application for accuracy and missing or erroneous information
- Obtain property information regarding taxes and zoning
- Prepare and send Loan Estimate (LE) Disclosure and other required disclosures within 3 business days of receipt of application
- Order flood certifications
- Submit file to underwriting
Upon Receipt to LE Disclosure and other requested paper work
- Process upfront fees from borrowers
- Review contract of sale for completion and other transaction details
- Order appraisal from the approved appraiser list
- Order title insurance if applicable
- Order and required verifications for loan files
- Assist Loan Officers in gathering requested documentation
- Assist Underwriter and Loan Officers in clearing commitment conditions
- If necessary verify tax returns, employment with use of 4506T and the Work Number
ADDITIONAL JOB DUTIES AND RESPONSIBILITIES:
- Completion of Bank assigned online training classes.
- Keeps informed of all industry trends.
- Attends training programs, webinars, conferences and meetings as required to gain industry knowledge and establish relationships with other professionals in the field of Lending.
- Performs other duties and special projects as assigned.
EDUCATION, CERTIFICATION, EXPERIENCE:
- High school diploma or equivalent certificate required.
- Undergraduate degree or equivalent experience required.
- A minimum of five years of experience in the residential or consumer lending is required.
KNOWLEDGE, SKILLS, ABILITIES:
- Excellent verbal and written communication skills.
- Good presentation skills.
- Ability to effectively supervise staff and projects.
- Ability to multi-task and handle varying deadlines within a fast-paced work environment.
- Excellent customer service skills.
- Ability to understand and apply basic mathematical concepts.
- Working knowledge of MS Word and Excel.
WORK ENVIRONMENT:
- Typically the noise level in the work environment is moderate.
- Will have high volume of interactions in person and over the telephone.
- Fast-paced environment.
- May experience occasional job stress in response to job demands.
- There are no significant hazardous conditions.
PHYSICAL DEMANDS:
- Ability to work long hours and handle stress.
- Frequently required to sit for prolonged periods of time.
- Normal range of vision, hearing, and speaking abilities are required.
- The ability to skillfully operate a computer, telephone and other standard office equipment is required.
- Occasionally travel outside of work location to attend meetings and training programs.
- Occasionally lift and/or move up to 25 pounds.
- Full Time
- Immediately
- $50K-$60K Year
- 23 Wallkill Avenue, Wallkill, NY 12589
- 6/4/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Level: Entry Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Part Time Salary Range: $19.73 - $21.73 Job Shift: Evening DescriptionResponsible to Position Classifications Maintenance Coordinator Hourly/Non-exempt Directly Supervises and Evaluates None Is Back Up To: Maintenance Tech & Tech II Is Backed Up By: Maintenance Tech & Tech II WOODLAND POND CONFORMANCE STATEMENT In the performance of their respective duties and responsibilities all employees are expected to conform to the following: Performing quality work with or without direct supervision Interacting professionally with other employees, residents, guests, and all others Working effectively and in accordance with the Woodland Pond Communication Fundamentals Completing tasks independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations Complying with all federal, state and local standards, guidelines and regulations as well as Woodland Pond policy and procedure at all times Position Summary The Maintenance Technician performs maintenance related skilled, semi-skilled and non-skilled tasks working with other staff and independently ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Completes Work Order information and other required logs on Worxhub using provided tablets and computers (*CF) Works alone and/or with others performing maintenance tasks and work orders Communicates to supervisors and other staff about assigned work Completes all required training and in-services All other duties as assigned EXAMPLE ESSENTIAL TASKS – Maintenance Tech is to be able to independently complete tasks similar to these in a timely manner and has extensive experience doing so in a work environment. Included in completing each task is selecting tools, materials and equipment needed for the task: Perform routine property and equipment inspections Replace light bulbs, thermostats, smoke/CO detectors, lighting fixtures, door knobs, flapper balls, switch plates, window screens, Painting, interior and exterior, including minor repairs Conduct checks, upkeep, monitoring and maintenance of pool & spa Hang/install items on walls and ceilings Minor repairs to furniture, doors, equipment, etc. Apply caulk and other such materials in an acceptable manner Unclog sinks, toilets using plungers and snakes Perform miscellaneous grounds tasks, including participating in snow removal operations during scheduled shift and as needed Assist other Maintenance staff as requested GENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Able to work a flexible schedule, including evenings, weekends and/or holidays Maintains predictable and reliable attendance, including making necessary plans for things that may come up that would prevent you from being at work for your scheduled shift on time, wearing the appropriate uniform as assigned Qualifications High school diploma, or HSE Must have demonstrated working knowledge maintenance type work Valid NYS driver’s license Excellent customer service and verbal communication skills Ability to read and comprehend instructions, short correspondence, memos, and instruction manuals Demonstrated ability to operate a computer and function with work order software Ability to multitask Demonstrated knowledge of appropriate skills for communicating with individuals of all ages, especially the geriatric population Physical Demands Never Occasionally Frequently Continually Sit X Stand X Walk X Bend/Stoop X Squat X Crawl X Climb X Reach Above Shoulder Level X Kneel X Balance X Lift, Carry, Push, Pull Maximum 10 Lbs. X Maximum 20 Lbs. X Maximum 50 Lbs. X Maximum Over 50 Lbs. X Must Be Able To See X Hear X Speak X Use One Hand X Use Both Hands X Environmental Conditions Never Occasionally Frequently Continually Involves Being Inside X Outside X Exposed to Temperatures of 32ûF and less X 100ûF and more X Wet & Humid Conditions X Noise, Vibration X Fumes, Dust X Hazards, Exposure Never Occasionally Frequently Continually Infectious Wastes x Toxic Chemicals x Needles/Body Fluids x Radiation X Chemotherapeutics X Occasionally = 1% to 33% of the time Frequently = 34% to 66% of the time Continually = 67% to 100% of the time Degreeof travel Occasional off-site meetings, seminars, and conferences. Frequent travel within building and throughout community and to local merchants Disruption to Routine Must adapt to frequent schedule changes, department workload, and resident needs. Possible overtime Safety Hazards in Job Possible equipment accidents. Possible exposure to hazardous materials EmployersDisclaimer All requirements are subject to possible modification to reasonably accommodate individuals with disabilities This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor This document does not create an employment contract, implied or otherwise, other than an ‘at will’ employment relationship ACKNOWLEDGMENT I have read and understand the responsibilities of my position at Woodland Pond as outlined in this job description. QualificationsEntry
- Part Time
- Immediately
- New Paltz, NY 12561
- 6/1/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Full Time Salary Range: $18.25 - $20.25 Hourly Job Shift: Day Job Category: Health Care DescriptionPorter Responsible to Position Classifications Environmental Services Coordinator Hourly/Non-exempt Directly Supervises and Evaluates None Is Back Up To: Housekeeper Is Backed Up By: Housekeeper WOODLAND POND CONFORMANCE STATEMENT In the performance of their respective duties and responsibilities all employees are expected to conform to the following: Performing quality work with or without direct supervision Interacting professionally with other employees, residents, guests, and all others Working effectively and in accordance with the Woodland Pond Communication Fundamentals Completing tasks independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations Complying with all federal, state and local standards, guidelines and regulations as well as Woodland Pond policy and procedure at all times Position Summary The Porter is responsible for caring for all carpets, floors, furniture and upholstery in all areas of the community. Assists in ensuring the safety, health, and morale of residents, visitors, and staff by providing a clean, attractive and safe environment with minimal disruption to others ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Collects and removes trash/recyclables from utility rooms and offices throughout the entire community (*CF) Disposes of trash and waste into proper containment areas (*CF) Assists to move new or existing residents and/or their belongings as directed Cleans/vacuums/extracts carpeting on a regularly scheduled basis throughout entire community (*CF) Performs major cleaning and disinfecting tasks as needed Assists with apartment cleaning as assigned Performs general maintenance tasks as requested Assists other housekeeping staff as directed by the EVS Coordinator or Director of EVS Adheres to all safety precautions while transporting and disposing of all waste and materials (*CF) Completes all required training and in-services All other duties as assigned GENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Able to work a flexible schedule, including weekends and holidays Maintains predictable and reliable attendance, wearing the appropriate uniform as assigned Qualifications High school graduate or HSE preferred Prior experience preferred Basic computer skills required Able to write legibly, takes oral and written instruction well Has demonstrated knowledge of appropriate skills for communicating with individuals of all ages, especially the elderly or geriatric population Degree of travel Occasional off-site meetings, seminars, and conferences Disruption to Routine Must adapt to frequent schedule changes. Possible overtime. Safety Hazards in Job Moderate physical and emotional stress associated with food service QualificationsQualifications High school graduate or HSE preferred Prior experience preferred Basic computer skills required Able to write legibly, takes oral and written instruction well Has demonstrated knowledge of appropriate skills for communicating with individuals of all ages, especially the elderly or geriatric population
- Full Time
- Immediately
- New Paltz, NY 12561
- 5/24/24