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BASIC FUNCTIONS AND RESPONSIBILITIES:
Massage Therapist is responsible for providing all the various massage services offered in the Spa at Mohonk Mountain House. The Massage Therapist is an active member of the Spa team responsible for maintaining a high level of guest service and satisfaction. The Massage Therapist is expected to make a professional recommendation for their guest to facilitate continued wellness.
ESSENTIAL JOB FUNCTIONS:
•Attend in-house trainings with the ultimate goal of being able to perform all massage services offered at the Spa at Mohonk Mountain House as described in the Spa Menu.
•Learn, demonstrate, and adhere to sequence and protocols for each massage service added to skill set.
•Perform professional recommendation of retail with the goal of 10% product sales to service revenue.
•Demonstrate thorough familiarity of Spa services by performing professional recommendation of next experience for guests served in a meaningful and relevant manner.
•Retain guests by consistently providing excellent customer service. This includes anticipating guest needs and adhering to the standards for spa guest service.
•Communicate guest issues to Spa Management.
•Promptly greet guest and provide spa guests with a tour of spa facilities when needed. Escort guest to and from treatment room.
•Perform services keeping guest satisfaction as priority, while running on time for next guest.
•Begin and end all treatments on time, adhering to bookings.
•Provide guests with a thorough and knowledgeable professional massage.
•Clean and sanitize work area as per departmental policies.
•Remove all soiled linen from massage room(s) and deposit in designated area.
•Operate all tools and equipment needed to perform the Spa at Mohonk Mountain House services safely.
•Stock and organize massage room(s) with appropriate linens and supplies.
•Prepare material and supplies for daily operations.
•Maintain a flexible work schedule including weekdays/weekends, holidays, and during peak periods of business.
•Maintain availability of a minimum of three shifts per week.
•Attend vendor trainings and events as assigned to learn the ingredients of products used in order to know possible contraindications due to allergies or medical issues provided by guests and to learn benefits of ingredients and products used to be able to offer well-informed recommendations to guests to facilitate continued wellness.
•Listen well, communicate effectively and establish working relationships with other staff, management, and guests that have a variety of educational backgrounds and values.
•Speak, read, and write the English language and communicate in a clear and congenial manner, with our guests, visitors, and employees. Hear verbal instructions, directions, and warnings.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Wear proper protective equipment when performing tasks that recommend such equipment.
•Inspect and report maintenance needed on equipment used to provide services.
•Inform supervisor of hazardous situations, emergencies, or threats to security of guests, employees, or hotel assets.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•Work productively and efficiently with or without supervision when performing tasks.
•Prioritize and meet time goals in a calm professional manner.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Attend events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 75 pounds from ground level to 4 feet and carry a distance of up to 30 feet with/ without assistance. Walk up to 3 miles per day.
•Maneuver carts or dollies safely with loads up to 100 pounds up and down stairs, elevators, through passageways or outdoors up to 100 feet.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust and focus.
•Interact patiently with teenagers and adults.
•Act calmly and professionally in stressful situations.
•Analyze problems and develop and implement action plans to address problems.
•Demonstrate high moral character in handling lost items and valuables turning them in immediately to designated lost and found area.
QUALIFICATIONS:
•Valid and current NYS License for Massage Therapy.
•Minimum of 2 years work experience in a professional spa setting preferred.
•Basic CPR/First Aid Certification preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 5/12/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Aesthetician is responsible for providing all the various aesthetic services offered in the Spa at Mohonk Mountain House. The Aesthetician is an active member of the Spa team responsible for maintaining a high level of guest service and satisfaction. The Aesthetician is expected to make a professional recommendation for their guest to facilitate continued wellness and appearance.
ESSENTIAL JOB FUNCTIONS:
•Attend in-house trainings with the ultimate goal of being able to perform all aesthetic services offered at the Spa at Mohonk Mountain House as described in the Spa Menu.
•Learn, demonstrate, and adhere to sequence and protocols for each aesthetic service added to skill set.
•Perform professional recommendation of retail with the goal of 20% product sales to service revenue.
•Retain guests by consistently providing excellent customer service. This includes anticipating guest needs and adhering to the standards for spa guest service.
•Communicate guest issues to Spa Management.
•Promptly greet guest and provide spa guests with a tour of spa facilities when needed. Escort guest to and from treatment room.
•Demonstrate thorough familiarity of Spa services by performing professional recommendation of next experience for guests served in a meaningful and relevant manner.
•Perform services keeping guest satisfaction as priority, while running on time for next guest.
•Begin and end all treatments on time, adhering to bookings.
•Provide guests with a thorough and knowledgeable professional treatment.
•Clean and sanitize work area as per departmental policies.
•Remove all soiled linen from aesthetic room(s) and deposit in designated area.
•Operate all tools and equipment needed to perform the Spa at Mohonk Mountain House services safely.
•Stock and organize aesthetic room(s) with appropriate linens and supplies.
•Prepare material and supplies for daily operations.
•Maintain a flexible work schedule including weekdays/weekends, holidays, and during peak periods of business.
•Maintain availability of a minimum of three shifts per week.
•Attend vendor trainings and events as assigned to learn the ingredients of products used in order to know possible contraindications due to allergies or medical issues provided by guests and to learn benefits of ingredients and products used to be able to offer well-informed recommendations to guests to facilitate continued wellness and appearance.
•Listen well, communicate effectively and establish working relationships with other staff, management and guests that have a variety of educational backgrounds and values.
•Speak, read, and write the English language and communicate in a clear and congenial manner, with our guests, visitors, and employees. Hear verbal instructions, directions, and warnings.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Wear proper protective equipment when performing tasks that recommend such equipment.
•Inspect and report maintenance needed on equipment used to provide services.
•Inform supervisor of hazardous situations, emergencies, or threats to security of guests, employees, or hotel assets.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•Work productively and efficiently with or without supervision when performing tasks.
•Prioritize and meet time goals in a calm professional manner.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Attend events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 75 pounds from ground level to 4 feet and carry a distance of up to 30 feet with/without assistance. Walk up to 3 miles a day.
•Maneuver carts or dollies safely with loads up to 100 pounds up and down stairs, elevators, through passageways or outdoors up to 100 feet.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust and focus.
•Interact patiently with teenagers and adults.
•Act calmly and professionally in stressful situations.
•Analyze problems and implement action plans to address problems.
•Demonstrate high moral character in handling lost items and valuables turning them in immediately to designated lost and found area.
QUALIFICATIONS:
•Valid and current NYS License for Aesthetics.
•Minimum of 2 years work experience in a professional spa setting preferred.
•Basic CPR/First Aid Certification preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 5/11/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Responsible for ensuring quality and clean facilities throughout the hotel, and stocks guest rooms with towels and linens, furnishings and any other supplies a guest may need or request. At all times must be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
ESSENTIAL JOB FUNCTIONS:
•Fulfill requests for items such as pillows, linen, paper goods, light bulbs, boxed or unboxed beds, cribs, furniture, etc. in a timely fashion.
•Move cabinets, boxes, furniture, and equipment to clean areas.
•Sweep, mop, dust, vacuum, wax, and buff dining areas, meeting rooms, and public areas as assigned.
•Clean and disinfect public areas. Empty trash receptacles and sanitize. Transport trash to proper waste unit.
•Remove stains from such surfaces as rugs, drapes, walls, and floors using chemicals and cleaning solutions.
•Maintain the appearance of the public areas, including hallways, staircases and entrances.
•Clean walls, ceilings, fixtures, windows and equipment.
•Remove recyclable materials from offices and public areas.
•Respond quickly to guest requests for furniture, heaters, fans, refrigerators, and other guest items routinely supplied by the Housekeeping Department. When unable to fill a guest request directly, communicate the request to ensure the request is communicated to Housekeeping Supervisor or Manager.
•Deliver firewood to guest rooms in accordance with the Housekeeping Procedures.
•Document and maintain a written record of all deliveries.
•Write Maintenance requests for areas or equipment in need of repair or in need of preventative maintenance.
•Protect the property of Mohonk Mountain House in all areas of the house, noting and reporting any changes, damage, or missing items of furniture or decorative items.
•Return all equipment used during the shift to the storage areas in which they found it; leaves all closets cleared of trash and locked.
•Respond quickly to reports of incidents requiring cleanup and follows established standards for cleanup.
•Participate in special cleaning projects.
•Operate machinery such as vacuums, carpet cleaning machines, floor buffers, washers, dryers, ironer/folders, elevators, etc.
•Perform minor repairs and routine preventative maintenance on Housekeeping equipment such as rotary floor machines, vacuums, etc.
•Maintain appropriate supply levels of paper goods, soap, and other supplies. Restock and organize storage closets neatly.
•Work with chemical cleansers, disinfectants and sanitizers.
•Work under pressure and maintain composure while dealing with large volumes of people.
•Check for and immediately report any damaged or missing furnishings or decorative items throughout the hotel.
•Sign out keys and return at the end of shift.
•Inform supervisor of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
•Operate vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
•Wear proper Personal Protective Equipment as prescribed by cleaning agent or in accordance with our Mohonk Mountain House Standards and Protocols.
•Inspect work by touch, sight, sound and smell for conformance to prescribed standards of cleanliness.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 30 pounds from ground level to waist and carry a distance of up to 25 feet with/ without assistance. Walk up to 7 miles per day.
•Maneuver carts or dollies safely with loads up to 200 pounds through passageways, up and down stairs, or in/out of elevators.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of educational backgrounds and values.
•Work productively and efficiently with or without supervision when performing routine tasks.
•Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
QUALIFICATIONS:
•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
•Previous hotel-related/cleaning experience desired.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 5/11/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Full Time Salary Range: $36.00 - $38.00 Hourly Job Shift: Day Job Category: Facilities DescriptionResidence Turnover Technician Responsible to Position Classifications Director of Plant Operations (DPO) Hourly/Non-Exempt Directly Supervises and Evaluates None Is Back Up To: Director of Plant Operations Is Backed Up By: Director of Plant Operations WOODLAND POND CONFORMANCE STATEMENT In the performance of their respective duties and responsibilities, all employees are expected to conform to the following: Performing quality work with or without direct supervision Interacting professionally with other employees, residents, vendors, and all others Working effectively and in accordance with the Woodland Pond Communication Fundamentals Completing tasks independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations Complying with all federal, state and local standards, guidelines and regulations as well as Woodland Pond policy and procedure at all times Position Summary The Residence Turnover Technician (RTT), a hands-on position that performs and coordinates maintenance and trade related tasks, and contracted work and supplies in vacant units, insuring readiness and timeframe adherence Performs mechanical and related work. Is responsible for and directs all mechanical work, equipment, tools, inventory, systems, and operations, as well assigned personnel under the guidance of the Director of Plant Operations ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Working with DPO and Marketing Dept. maintains “Ownership” of vacant turnover process, results, 60 day turnover timeframe Develops and maintains on-hand inventory of parts, tools, etc. to allow for efficient and effective vacant unit readiness – appliances, lighting, fixtures, etc. (*CF) Coordinates and communicates with Marketing, Finance, Administration and others to ensure effective prioritization of vacant readiness efforts Performs hands-on maintenance tasks in vacant units, independently and with others, – lighting and fixture updates and replacements, kitchen installation, bathroom renovation (*CF) Directs activities of staff assigned to work in vacant units. – Project Tech, Maint Tech, Maint Asst, etc. Effectively communicates with other departments, contractors and suppliers, through email and or other electronic means – Email, Word, Excel, Worxhub, etc. (*CF) Acts as the point of contact and control for all contractors and suppliers needed to render units ready – Flooring, painters, countertops, cabinets, etc. (*CF) Sources needed materials and equipment, purchases as approved, prepares PRFs for DPO approval (*CF) Works with DPO ensure proper due diligence in procurement of items, materials and services for vacant readiness Coordinates and is responsible for after move-in punch list items Maintains good relations with vendors, suppliers, and other departments. Is a main resource to assigned maintenance staff and supervisors for trade practices, knowledge, repair methodology and material selection Uses and operates the computerized work order system: inventory, assignment, scheduling and follow up for all mechanical items and assigned staff (*CF) Adheres to WPNP purchasing policies and procedures (*CF) Completes all required training and in-services All other duties as assigned GENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Respectful of confidentially and privileged communications Willing to learn and grow, take courses, gain knowledge as needed Maintain functional knowledge and abilities through training and industry awareness, advise and encourage assigned staff of training and educational opportunities. Demonstrates maturity in judgment and behaviors Able to work a flexible schedule Maintains predictable and reliable attendance QualificationsQualifications High school diploma, or HSE Well-developed (through experience and training) proven extensive and proficient wide range relative trade practice and knowledge Good proficiency with computers, standard office software and CMMS software Comfortability and willingness communicating electronically in a workplace setting Valid NYS driver’s license Excellent customer service and verbal communication skills Ability to read and comprehend instructions, correspondence, and memos Ability to multitask and to prioritize maintenance tasks and work requests Demonstrated knowledge of appropriate skills for communicating with individuals of all ages, especially the geriatric population
- Full Time
- Immediately
- New Paltz, NY 12561
- 5/3/24
Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York.
We are seeking a high energy, motivated Night Warehouse Supervisor in our Coxsackie, NY Distribution Center.
The primary duties of the Night Shift Supervisor will strive to achieve the production and
distribution objectives of the company using supervisory methods and coaching techniques. Is
responsible for warehouse training, developing warehouse personnel to ensure accurate, on
time, and damage free movement of product shipped out of the warehouse. Will help build a
team environment of well-trained employees. Employ excellent communication skills to facilitate
completion of night shift job duties. Follow and promote the accepted safety practices to
maintain a safe working environment. Emphasis will be placed on proper truck loading and
breakage and damaged product control ensuring high levels of customer satisfaction.
Position will also learn the processes and serve as a back up to the night managers in the areas
of shift production set up; understanding how to and executing on waving, label creation, job
assignment, invoicing, and other administrative tasks as needed to ensure successful night shift
work completion in the absence of the night shift Manager.
ESSENTIAL POSITION RESULTS
• Must be able to multi-task and stay on top of highly complex processes with a large
amount of data.
• Must be able to maintain composure and stay focused in times of stress.
• Must be able to recognize problems at an early stage and be able to communicate and
trouble shoot to resolve the problems.
• Must possess good communication skills to keep night management fully apprised of
situations that arise. When necessary, will need to contact technical support to resolve
system and software problems.
• Supervises warehouse union employees. Working knowledge and a thorough
understanding of the Collective Bargaining Unit Contract is required.
• Expected to provide staff coaching for improvement as well as praise for a job well done.
• Works with all hourly employees to insure the accurate picking of orders and proper
loading of trucks.
• Must have knowledge of SAP, Lucas, and all warehouse management systems.
• Maintains a safe and clean working environment by complying with procedures, rules,
and regulations
SUPERVISORY RESPONSIBILITIES
Supervises members of the night warehouse team. Works closely with Management to direct the
workflow in an efficient and professional manner. Is responsible for providing effective
leadership while fostering a positive team environment and providing overall direction,
coordination, and evaluation of the department. Performs supervisory responsibilities in
accordance with the organization's policies and applicable laws. Responsibilities include but are
not limited to training employees; planning, assigning, and directing work; recognizing,
rewarding, and coaching; addressing complaints, and resolving problems.
COMPENSATION & BENEFITS
Empire Merchants North offers a competitive compensation package including:
• Paid Holidays, Health Plan options (medical, dental, life insurance, and other voluntary plans), Flexible Spending Account, 401K, PTO, vacation accrual, and more.
• Hourly Rate $28.85 per hour / Full time / Monday - Thursday
• The company will evaluate a specific candidate's education, skills and experience when making an offer
QUALIFICATIONS
Education, Certifications and/or licenses
EXPERIENCE:
-High School Diploma or equivalent, college preferred.
-At least 3 - 5 years related experience and/or training; or equivalent combination of
education and experience
KNOWLEDGE/SKILLS:
-Proficient PC skills using MS Office and other various computer systems.
-Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals.
-Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers,
common fractions, and decimals.
-Must be a results oriented professional with excellent verbal and written communication
skills using diplomacy and discretion as well as strong customer service skills.
-Ability to multi-task, work independently and/or within a team, pays attention to detail and
meets deadlines.
TRAVEL REQUIREMENTS
None
Applicants only, No Recruiters please.
Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, sexual orientation, gender identity, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at (800) 724-3960.
- Full Time
- Immediately
- 28.85 Hour
- 16 Houghtaling Road, W Coxsackie, NY 12192
- 5/1/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Perform any and all tasks and duties related to hosting dormitory residents including cleaning, maintenance, listening and responding to residents’ concerns and requests. Treat personnel information and issues with strict confidentiality.
ESSENTIAL JOB FUNCTIONS:
•Cleans vacant dormitory rooms by vacuuming/shampooing carpets, removal of debris, and providing fresh linens, makes beds.
•Replenishes supplies such as furnishings, beds, dressers, carpets, lamps, toiletries, light bulbs, batteries, etc.
•Sorts, counts, folds, marks or carries linens.
•Moves furniture such as beds, dressers, carpets, lamps, drapes, rolls carpets.
•Sweeps and vacuums floors, rugs, carpets, upholstered furniture, and draperies. Dusts/washes walls, windows, door panels, sills, ceilings, furniture, and woodwork.
•Cleans bathrooms by emptying trash/recycling bins and clean, cleans bath, shower, basin, and toilet. Washes floor and all glass surfaces to the highest quality standard.
•Responds to emergency calls and performs sanitation procedures according to standards.
•Reports promptly any room defects, scuffs and fabric damage including equipment and light bulbs to dormitory supervisor, and ensures it is correctly logged.
•Completes a visual and detailed inspection of all vacant rooms daily.
•Inspects working condition of lights, smoke/carbon monoxide detectors, washer/dryers, and other furniture and fixtures.
•Ensures that all rooms are secured upon leaving the room.
•Sweeps and vacuums floors, rugs, carpets, upholstered furniture, and draperies. Dusts/washes walls, windows, door panels, sills, ceilings, furniture, and woodwork.
•Cleans bathrooms by emptying trash/recycling bins and clean, cleans bath, shower, basin, and toilet. Washes floor and all glass surfaces to the highest quality standard.
•Empties wastebaskets, vacuums hallways and public rooms. Transports trash and waste to disposal area.
•Participates in special cleaning projects as required.
•Uses hand and power tools, such as, but not limited to wrenches, screwdrivers, hammers, power drills, saws, utility knives, specialty tools, and cleaning tools.
•Performs basic carpentry/maintenance tasks such as drywall repair, laying carpet, sanding, painting,
•Performs basic plumbing repairs to sinks, toilets, ceiling tiles, and fixtures.
•Repairs chairs, bed frames, dressers, mirrors, walls, and windows. Hangs shelves, mirrors, and frames.
•Shovels/sweeps snow with shovel/broom and operates snow blowers, powered snow shovels, and leaf blowers. Operates string trimmers, push mowers, and power washers.
•Stocks, organizes and maintains storage rooms/closets and according to standards and procedures before, during and after shift.
•Assists with quarterly dormitory inspections.
•Assists in Air conditioner installation and removal.
•Ensures furnishings are placed correctly and neat in appearance and condition.
•Protects the property of Mohonk Mountain House and notes any irregularities throughout the hotel in terms of furnishings and decorative items, reports to a Supervisor immediately.
•Inventory and maintain equipment and supplies, initiate purchases, and safeguard equipment and supplies.
•Greet and treat each customer graciously and with a helpful and courteous attitude at all time.
•Maintain confidentiality and use discretion and proper judgment in all matters, at all times.
•Copy, scan, fax, or email documents to/for managers or outside agent, as requested.
•Assist with special projects, clerical and administrative tasks within the Human Resources Office.
•Work under stress from contact with public, demanding deadlines and changing priorities and conditions.
•Works productively and efficiently with or without supervision when performing routine tasks.
•Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
•Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of educational backgrounds and values.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Reach and grasp with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, stand, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 40 pounds from ground level to waist and carry a distance of up to 25 feet with/ without assistance. Walk up to 4 miles per day.
•Pushes, pulls and maneuvers a loaded carts weighing up to 400 lbs. in/out of elevators, through passageways or outdoors up to 500 feet.,
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Wears recommended Personal Protective Equipment for the task at hand.
•Act calmly and effectively in emergency situations.
•Analyze problems and develop and implement action plans to address problems.
QUALIFICATIONS:
•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
ACKNOWLEDGEMENT:
Recipient’s signature below constitutes recipient’s understanding of the requirements and ability to perform the essential functions of the position of with the revision date of .
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/23/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Preparation and production of baked goods, pastries, breakfast pastries, and all associated pastry items for a resort serving up to 2500 meals per day, in accordance with company standards and local health regulations.
ESSENTIAL JOB FUNCTIONS:
•Support Bakery and Pastry Operation, and adhere to kitchen standards regarding proper uniform, service standards, food production, safety and sanitation, and morale.
•Maintain work spaces including stainless steel tables, equipment, dry storage shelves, walk-in refrigerators, freezer, and general sanitary condition of bake shop production and storage areas in a neat and orderly fashion.
•Monitor the quality and quantity of food that is prepared. Ensure adherence to quality expectations and standards including all assigned production.
•Check inventory and maintain par stocks, requisition items as needed and maintain an awareness of costs/expenses.
•Monitor the quality and quantity of food that is prepared prior to distributing to “front of house” staff for delivery to guest.
•Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.
•Prepare special dietary meals or substitute items.
•Weigh, measure, and mix ingredients.
•Organize and detail the work area for AM and PM dessert service
•Test and inspect foods to determine if they have been cooked sufficiently.
•Demonstrate basic knife handling skills and familiarity with basic kitchen equipment and machines.
•Operate equipment such as ovens, stoves, grills, mixers, proofers, microwaves, steamers, kettles, and fryers.
•Research industry trends regularly and maintain a current knowledge of common or trending practices in the industry.
•Work productively and efficiently with or without supervision when performing routine tasks.
•Learn, retain, and demonstrate a full knowledge and understanding of all dessert menu offerings.
•Assist in production planning, record keeping and reporting as required.
•Assist in the requisitioning and receiving of all food and supplies as required.
•Perform job safely while maintaining a clean, safe, and organized work environment.
•Follow all Mohonk Mountain House safety and security policies and procedures.
•Maintain proper rotation of product in all refrigerators (FIFO) to minimize wastage/spoilage.
•Maintain food storage and cooler logs in adherence to food safety standards.
•Sanitize and ensure cleanliness and maintenance of all work areas, utensils, and equipment.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 feet.
•Lift up to 50 pounds from ground level to waist level and carries a distance of up to 100 feet with/ without assistance. Walk up to 5 miles per day.
•Handle hot items with care.
•Check the working condition of equipment and machinery in accordance with specifications.
•Identify safety hazards, report, and follow up to see that corrective action is taken and inform supervisor of hazardous situations.
•Complete safety training and certifications when offered.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Perform basic mathematical functions such as addition, subtraction, multiplication, and division.
•Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of educational backgrounds and values.
•Communicate assistance needed during busy periods.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Analyze problems and develop and implement action plans to address problems.
•Work under time constraints, extreme temperatures, and high business levels.
•Offer consistently professional, friendly and proactive guest service while supporting fellow colleagues.
•Assist all service staff and company workers in a professional manner insuring our guest service is in accordance with company standards.
•Attend shift briefings and actively participate daily.
•Maintain confidentiality of proprietary information; protect company assets.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Taste sweet, sour, bitter, and salty and demonstrate a sense of smell.
QUALIFICATIONS:
•3 years culinary experience in similar operation.
•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
•Certification in food service sanitation practices and prevention of food borne illnesses preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. .
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/16/24