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General Summary:
Provides full-service banking to high-net-worth individuals, professionals and business owners. Coordinates credit & lending, deposit-related services, including treasury/cash management, investment and trust services, and maintains customer awareness of company services.
Essential Duties and Job Responsibilities:
- Calls on potential or existing customers to develop new business by promoting company services and products. Maintains integrity of program by targeting only qualified prospects and referring unqualified clients to the appropriate branch. Seeks referrals from current client base.
- Monitors entire credit approval process and account on-boarding. Assists with cross sell of company-wide services such as credit cards, personal trusts, and investment and estate planning services.
- Maintains frequent contact with clients, returning all incoming calls and addressing problems/questions. Serves as a private banking relationship manager, in coordination with client sponsors to provide consumer and commercial banking services, advisory services, trusts and estates.
- Has access to complete credit, banking files, investment and trust and estate client information.
- Identifies and evaluates client needs by utilizing financial profiles to determine cross-sale opportunities to meet production objectives.
- Participate in selected community activities and organizations to enhance the company’s prestige with customers and generate new business.
- Relies on extensive experience and judgment to plan and accomplish goals.
- Attends appropriate seminars and training classes to remain knowledgeable about all company products, programs, pricing, underwriting guidelines, procedures and documentation requirements.
- Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control
- Interface with all areas of the bank.
EDUCATION, CERTIFICATION, EXPERIENCE:
- Bachelor’s degree required. Any advanced degrees or certifications preferred. Candidates will be considered if they have a two-year degree with at least 5 years well rounded working banking experience in different areas of a bank (banking, trust, lending and investments).
- CFP certification a plus.
- In market experience / local book of business a plus.
KNOWLEDGE, SKILLS, ABILITIES:
- General knowledge of all related private banking services, especially credit, lending, deposit, asset management and trust/estates matters.
- Excellent communication skills, effective writer with high-touch professional demeanor.
- Ability to communicate both inside and outside of bank.
- Quality control of all products used by the customer.
- Proficiency in sales and service techniques – prospecting and networking.
- Strong financial acumen, general knowledge of commercial lending to small businesses.
- Ability to establish credibility and rapport, excellent customer contact skills.
- Contacts in the market, especially Centers of Influence are helpful.
- Superior writing skills; public speaking required.
- Extensive experience with Salesforce CRM platform.
WORK ENVIRONMENT:
- General office environment with frequent client facing contact.
- Fast-paced
- Deliver exceptional client experience.
PHYSICAL DEMANDS:
- Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 20 lbs.
- Must be capable of climbing. Descending stairs in emergency situation.
- Must be able to operate routine office equipment including telephone, copier, and calculator.
- Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
- In and out of market travel required.
Special Note:
External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above. Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.
Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank. Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job.
This job description in no way states or implies that these are the only duties to be performed by an employee. Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee’s knowledge, skill and ability as well as his/her mental and physical abilities.
- Full Time
- Immediately
- 86,000 - 108,000 Year
- 54 West Main Street, Goshen, NY 10924
- 6/8/24
We are looking for a customer-oriented service representative.
- Full Time, Part Time
- Immediately
- 35 Hour
- 1865 E PARKS HWY, COTTONWOOD, CA 99654
- 5/21/24
We are looking for an HR Manager to oversee all aspects of human resources practices and processes.
- Full Time, Part Time
- Immediately
- 45 Hour
- 1865 E PARKS HWY, COTTONWOOD, CA 99654
- 5/21/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
The Desk Clerk performs receptionist and customer service work helping to represent Mohonk Mountain House in the best way possible as they often serve as the guest’s first impression of the resort. The Desk Clerk is responsible for checking guests in/out of rooms graciously, efficiently, and accurately. They are responsible for processing charges and payments and demonstrating knowledge of billing and payment options. The ideal candidate would be courteous, self-motivated, friendly, and detail-oriented and provide accurate information about all resort amenities and services. Computer proficiency and the ability to effectively communicate via telephone, email, and in person are essential.
ESSENTIAL JOB FUNCTIONS:
- Process guest check-ins using established resort procedures. Verify registration cards for the correct information and obtain guest signatures and any necessary paperwork.
- Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
- Promote and recognize customer loyalty and provide exceptional service.
- Set-up guest reservation billing accounts for each person checking-in according to requests/requirements (shares, separate room rates/tax/incidentals, routing, comps)
- Collect information for guest billing, including tax exempt status information, credit card, check, or cash
- Assist customers with questions regarding their existing reservations. Make future reservations
- Understand reservation codes, other input codes, and special traces.
- Enter and confirm reservations in the property management system with the utmost accuracy and detail to capture important information.
- Generate and communicate daily traced requests, special attention guests, and VIPs for the front desk and other departments.
- Make Dining Reservations for hotel guests of the resort.
- Prepare key packets and registration card arrival boxes for reserved designated group business.
- Organize guest registration cards by filing all cards accurately in room number order.
- Provide information to guests on luggage storage, parking and retrieval of vehicles, and loading of luggage into cars for departure.
- Maintain a complete knowledge of all resort features, services, and activities (i.e. hours of operation, daily house counts, number of arrivals and departures, scheduled group and transient events, room availability, room types, rates, promotions, and amenities, locations of services and facilities).
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
- Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
- Understand and comply with resort and departmental policies and procedures including required uniform and dress code policies. Maintain a professional, neat, and well-groomed appearance and wear required department-issued uniform.
- Provide professional customer service with a desire to exceed, including exceptional verbal and written communication skills.
- Demonstrate computer proficiency with Microsoft Office software (Outlook, Word, and Excel). OPERA Software knowledge a plus.
- Utilize Payment Card Industry (PCI) compliance standards to protect credit card and personal information.
- Attend required coaching and training sessions as scheduled to review service quality and productivity.
- Maintain a complete knowledge of: All resort features, services, and activities, along with hours of operation; Daily house counts, along with arrivals and departures; Scheduled group and transient activity sheets; Room availability; Room types, rates, promotions, and amenities; Dining locations and hours of operations.
- Answer telephone calls and emails in a clear and professional manner using the correct greeting and grammar usage.
- Transfer special unrelated front desk telephone calls to the appropriate departments
- Advise guests of messages (telephone, fax, etc.) and package deliveries.
- Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
- Maintain an assigned cash bank and insure accuracy of contracted amount. Follow proper accounting procedures for deposits, refunds, rate adjustments, and end of shift audits. Adhere to cashiering and accounting policies.
- Process adjustment vouchers, paid-outs, miscellaneous charges, and room charges. Cash guests personal checks according to Mohonk Mountain House procedure. Settle guest room accounts.
- Perform an audit via Opera (PMS) programming (balance receipts) and return bank at close of shift in accordance with Mohonk Mountain House standards.
- Take information on shopping orders and relay information to the Guest Services Shopper.
- Process guest and employee dry cleaning requests accurately according to procedures. Inspect and confirm receipt of laundry from the cleaner.
- Provide transportation information and directions to guests. Book trip arrivals and departures via Mohonk Mountain House Transportation.
- Follow opening and closing procedure checklists.
- Document guest requests, concerns, and needs; and immediately communicate with appropriate departments/personnel. Follow-up to make sure the guest is satisfied with the resolution using Mohonk Mountain House Second Effort procedures.
- Keep a clean and neat work station, restock office supplies and paper supplies as necessary.
- Work in office setting subject to continuous interruptions and background noises.
- Work extended periods of time viewing a computer video monitor and input information with a keyboard.
- Work under stress from contact with public, demanding deadlines and changing priorities and conditions. Maintain a calm demeanor when under pressure.
- Maintain professional composure and use good manners on the telephone and in person.
- Be dependable, responsible, and punctual and; and maintain good attendance.
- Learn and effectively process job responsibilities efficiently and confidently.
- Demonstrate organizational skills, proofreading skills, an attention to detail, and produce well-written, error-free copies.
- Work productively and efficiently with or without supervision when performing routine tasks.
- Maintain a flexible work schedule including days/nightsweekdays/weekends, holidays, and during peak periods of business.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Escort guests and show various room types.
- Lift up to 15 pounds (i.e. brochure, folio paper, registration card, and envelope boxes) from ground level to above head and carry distance of up to 100 feet with/ without assistance. Walk up to 3 miles per day.
- Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, or stand for up to 5 hours at a time. Navigate up to six flights of stairs.
- Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Maintain focus on the job task at hand to think clearly and quickly.
QUALIFICATIONS:
- High school diploma or equivalent required
- Hospitality or customer service experience required or degree in hospitality, business finance, or accounting.
- Cashiering or banking experience preferred
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 5/30/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Responsible for check-in and check-out of hotel guests courteously and efficiently while maintaining a high level of guest satisfaction. Maintain the resort’s communication by processing incoming and outgoing calls for guests and employees. Responds to emergency situations in a calm, efficient manner by following Mohonk’s Emergency Guide and Response Manuals. Responsible for accounting functions as they relate to processing the business day and accompanying reports.
ESSENTIAL JOB FUNCTIONS:
•Represent Mohonk to the guest so as to promote customer loyalty and provide an exceptionally high level of service.
•Understand and comply with resort and departmental policies, procedures, and customs including required uniform and dress code policies.
•Provide professional customer service with a desire to exceed including exceptional verbal and written communication skills.
•Answer telephone calls and emails in a clear and professional manner using the correct greeting and grammar usage.
•Transfer incoming telephone calls to the appropriate extensions and departments.
•Display effective computer literacy skills and be familiar with Microsoft Office software (Outlook, Word, and Excel). OPERA Software knowledge a plus. Use Payment Card Industry (PCI) compliance standards to protect credit card and personal information.
•Attend required coaching and training sessions as scheduled to review service quality and productivity.
•Maintain a complete knowledge of: All resort features, services, and activities, along with hours of operation; Daily house counts, along with arrivals and departures; Scheduled group and transient activity sheets; Room availability; Room types, rates, promotions, and amenities; Dining locations and hours of operations.
•Understand proper accounting procedures for deposits, refunds, rate adjustments, and end of shift audits.
•Understand reservation codes, other input codes, and special traces.
•Adhere to cashiering and accounting policies.
•Process adjustment vouchers, paid-outs, miscellaneous charges, and room charges.
•Cash guests personal checks via established Mohonk procedure.
•Settle guest room accounts.
•Count a bank and ensure proper amount is present.
•Perform an audit via Opera (PMS) programming (balance receipts) then put cash envelope (with witness present) in the drop safe.
•Process guest check-ins using established resort procedures. Ability to verify registration cards for the correct information and obtain guest signatures and any necessary paperwork.
•Maintain a working knowledge of, but not limited to: Avaya PBX System, Portable Radio System, Paging System, Opera PMS software, Reservations Assistant software.
•Communicate clearly in a precise manner on the telephone, paging system, pagers, and in person with a clear and pleasant speaking voice.
•Operate the emergency alarm notifier and/or implement appropriate emergency procedures and remain calm in an emergency situation.
•Analyze problems and develop and implement action plans to address problems.
•Act as the Manager on Duty (MOD) in the event of an emergency until the on-call overnight MOD arrives on the scene.
•Record and maintain the Second Effort log for maintenance, housekeeping, and conference services requests and follow-up to guest and employee request/issues.
•Log/write and deliver incoming/outgoing messages/faxes for guests and employees.
•Access all functions of the property management software as it relates to guest service/information to answer questions.
•Reserve day-of dinner reservations for overnight guests.
•Work well with guests and fellow employees to resolve complaints/issues in a positive manner.
•Demonstrate enjoyment working with people in a service position.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•Remain stationary at assigned posts for extended periods of time either standing or sitting.
•Lift as much as 20 pounds from ground level to waist level and carry a distance of up to 50 feet with/ without assistance. Walk up to 5 miles per day.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Read a computer monitor and enter pertinent data into the computer with a keyboard.
•Hear requests from guests as well as co-workers and management.
•Maintain focus on the job task at hand to think clearly and quickly.
•Flexible with work schedule.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Be dependable, responsible, and punctual and; and maintain good attendance.
•Learn and effectively process job responsibilities efficiently and confidently.
•Demonstrate good organization skills and attention to detail efficiently.
•Maintain a professional, neat, and well-groomed during work shifts.
QUALIFICATIONS:
•Prior hospitality or customer service experience preferred
•Prior overnight shift experience preferred
•Prior experience with PBX or similar communication consuls preferred
•High School Diploma
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 5/30/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
The Dining Room Food Service Supervisor is responsible for overseeing the staff on the floor during meal times, ensuring quality service for our guests. They represent Mohonk Mountain House as ambassadors ensuring that our guests receive proper service, and to interact with guests while they dine.
ESSENTIAL JOB FUNCTIONS:
•Monitor and direct a staff of up to 30 including servers, server assistants, food runners, buffet staff, and hosts in food preparation, setup, service, and break down of meal functions.
•Assign tasks, coordinate side-work schedules and general maintenance and upkeep cleaning of all areas and equipment.
•Supervise the servers and ensure their service meets our high standards, and inspect their individual stations at the end of each shift.
•Monitor that the Server Assistants have stocked their stations and maintained during the meal period.
•Monitor that the Buffet Staff have properly setup, labeled, and maintained the buffet(s) for service.
•Ensure work and service areas are maintained according to sanitation and cleanliness standards.
•Facilitate shift briefings daily to all staff members.
•Monitor and manage staff by providing feedback to improve operational performance.
•Oversee and assume responsibility for private group events ensuring proper set up/break down of the event space, requisitioning and delivery of equipment and food and beverages.
•Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
•Assist guests with special dietary needs and coordinate with Kitchen and Dining Room staff.
•Coordinate the turning of tables and continually report table status to the Head Host.
•Enter guest orders in a POS with the ability to enter special requests such as dietary restrictions, allergies, etc.
•Identify, greet, and otherwise welcome guests in a manner consistent with the highest standards of service. Interact with guests as part of the overall quality assurance objectives.
•Obtain customer feedback and make appropriate business developments or changes to meet customer needs.
•Learn and demonstrate a knowledge of all wines, champagne, beer, cocktails, and specialty drink offerings.
•Present and uncork champagne and bottles of wine (with waiter’s corkscrew) and serve table-side.
•Organize, stock, replenish and serve menu items as appropriate.
•Plan, coordinate and host special events throughout the property, including the Parlor, Parlor Porch, Sunset Porch, Pavilion, Picnic Lodge, Granary, etc.
•Provide recommendations and suggestions aimed at enhancing the satisfaction of diners- such as recommendations about wine pairings.
•Check quality and consistency of all food products and preparations and report any variances directly to the Director of Dining Services or Executive Chef.
•Ensure food is stored in compliance with food and sanitation guidelines.
•Ensure refrigerators and storerooms are clean and neat. Ensure food and supply items are stored per standards
•Identify safety hazards, report, and follow up to see that corrective action is taken.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards of cleanliness.
•Lift up to 50 lbs. from ground level to waist height, and from waist height to shoulder height, and carry up to 100 feet without assistance. Walk up to 7 miles per meal period.
•Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 yards.
•Maintain standards and controls for the prevention of equipment loss and/or abuse.
•Negotiate up and down stairs with a tray weighing up to 25 lbs. rested on shoulder.
•Operate vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
•Drive, park and backup vehicles safely including a box truck, pickup truck and golf cart using only side mirrors.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, and stand for up to 5 hours at a time.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Take responsibility for all Mohonk Mountain House equipment and supplies. Be careful to prevent loss and abuse of any items used by staff.
•Wear Mohonk Mountain House approved safety shoes, and proper safety equipment when performing tasks that recommend such equipment.
•Work special events outdoors and exposed to natural elements.
•Work under crowded and noisy conditions and to navigate around guests with loaded trays.
•Communicate problems and potential causes, e.g. supply shortages, service complaints to Dining Room Manager(s) and Director of Dining Services.
•Analyze problems and implement action plans to address problems.
•Act calmly and effectively in emergency situations.
•Learn, retain, and demonstrate a knowledge of all food and beverage offerings so that you can describe them to the guests and servers in detail and answer any questions.
•Speak, read, and write in English and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Assist management in training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.
•Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook.
•Complete daily meal reports accurately, ensure reports are free of omissions and errors, and deliver to respective departments.
•Log facts pertaining to each service in the F&B Log, as well as record server counts and administrative fees.
•Oversee the overall operations of the Dining Room(s) in absence of a Manager.
•Oversee/verify payroll for department staff and follow prescribed payroll procedures.
•Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
•Photocopy, scan, fax, email or mail correspondences.
•Utilize a computer to prepare daily requisitions for menu items. Receive all food and supplies.
•Verify totals on report forms, requisitions, or bills.
•Act as a liaison between the kitchen, the front of the house staff and our guests of the Mohonk Mountain House.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; present a neat, clean and well-groomed appearance and maintain a positive, professional image to our customers.
•Attend events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
•Be an ambassador to the guests during meals and special events, ensuring proper service and guest satisfaction.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of educational backgrounds and values.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays and during peak periods of business. Work three meals per day as needed.
•Work productively and efficiently with or without supervision when performing routine tasks.
•Taste sweet, sour, bitter, and salty and demonstrate a sense of smell.
QUALIFICATIONS:
•At least 21 years of age.
•Valid Driver’s License and at least 21 years of age with at least two years of licensed driving experience.
•Previous food and beverage supervisory experience preferred.
•TIPS or other state-recognized Alcohol Awareness Training certification preferred.
•Servsafe or other industry-recognized safe food handling certification preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Immediately
- New Paltz, NY 12561
- 5/30/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
The Water Plant Operator shall ensure water distributed throughout the potable water system meets the pertinent standards for safe drinking water at all times through the proper operation, maintenance, and repair of all mechanical systems within the Water Plant, as well as the repair and maintenance of all auxiliary water systems. Full Time year-round. Schedule is 7-3:30p Tuesday-Saturday.
ESSENTIAL JOB FUNCTIONS
Oversee the operation, maintenance and repair of the Water Treatment Plant including:
- Water systems including potable and non-potable water distribution systems.
- Water supply sources: springs, wells, ponds, lake and reservoir.
- Water distribution systems: including, but not limited to, pipe, valves, vaults, pumps and controls.
- Mix and add chemicals to maintain quality drinking water.
- Act in accordance to all OSHA guidelines and standards including but not limited to lock out-tag out, confined space, hot-work, SDS, Personal Protective Equipment, etc.
- Adhere to all EPA and Department of Health Guidelines and laws.
- Inventory and maintain equipment and supplies; safeguard equipment and supplies.
- Arrange for purchases and receive supplies and equipment necessary for the operation of the Water Plant within the department guidelines.
- Check condition of equipment; performs operations and safety check prior to using equipment; maintain tools and equipment used in the repair and maintenance of assigned equipment; report the need for repairs.
- Fuel and grease vehicles/equipment; inspect and perform safety checks on vehicles/equipment; clean vehicles/equipment; perform minor routine maintenance/service; report the need for repairs.
- Identifies and performs preventive maintenance as necessary to maximize the useful life of equipment.
- Monitor and evaluate work-related conditions to determine compliance with prescribed operating, safety, and health regulations and Department guidelines.
- Coordinate system interruptions with department manager and all affected departments.
- Educates co-workers on system's operation to assist in maintaining a smoothly operating plant.
- Perform any required boiler checks and basic boiler operation as relief of the Boiler Operator.
- Suggest and recommend possible projects to management for future budgets.
- Supplies own hand tools and basic test equipment.
- Learns and utilizes new methods, materials and procedures and systems.
- Reads and comprehends technical manuals, diagrams, and blueprints.
- Clearly communicates results of efforts, problem resolution steps and completed tasks, verbally and in writing.
- Collect, retain, and report accurate records and prepare administrative reports free of errors and omissions.
- Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook.
- Perform basic mathematical functions such as addition, subtraction, multiplication, and division.
- Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of educational backgrounds and values.
- Work productively and efficiently with or without supervision when performing routine tasks.
- Identify problems, formulate a solution, direct action, and take corrective follow-up action.
- Attends and participates in staff operation and safety meetings.
- Safely uses all types of power and hand tools of the trade.
- Works in a manner that will not endanger oneself or others.
- Operate automatic and standard transmission vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
- Identify safety hazards, report, and follow up to see that corrective action is taken.
- Inform manager of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
- Performs inspections by touch, sight, sound and smell for conformance to prescribed standards.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 3-4 hours at a time.
- Perform work at heights up to 80 feet.
- Lift up to 75 pounds from ground level to waist and carries a distance of up to 30 feet with/ without assistance. Walk up to 5 miles per day.
- Works in close quarters, extreme heat and cold, outdoors and exposed to natural elements.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Act calmly and effectively in emergency situations.
- Analyze problems and develop and implement action plans to address problems.
- Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
- Maintain regular, predictable and punctual attendance during regularly scheduled work hours.
- Work additional hours beyond regularly scheduled work day (evenings and weekends) as necessary.
- Works on short notice to effect emergency repairs 24 hours a day, 365 days per year.
- Maintains a pleasant personality under trying conditions and circumstances to our customers and co-workers both.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
- Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
QUALIFICATIONS
- Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
- Possess (or obtain) and maintain a valid New York State Water Operation and Distribution License, Class IIA
- Must have at least five (5) years experience in a related field.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 6/4/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
The Spa/Fitness Receptionist is responsible for answering the telephone, greeting customers, scheduling appointments, selling merchandise, and orientating guests to the Spa and its facilities. The ideal candidate would be courteous, self-motivated, and detail-oriented. Benefits include generous and competitive pay, commission, career growth potential, training and workshops with leading companies in the Spa industry.
ESSENTIAL JOB FUNCTIONS:
- Welcome all guests and answer phone calls in a timely manner in accordance with guest service training guidelines; ensure a consistent guest service experience by adhering to Mohonk Mountain House’s 14 Service Steps and Strategies.
- Take, organize, and coordinate reservations for services.
- Follow standard operating procedures regarding check-in of Spa guests, including handling payment for services and products according to guest’s preference (room charge, credit or gift card, cash, check, etc.)
- Maintain high level of product knowledge by attending product training sessions and participating in new service trainings by receiving incoming services.
- Demonstrate knowledge of products and services, educate guests, and sell merchandise, and create and maintain displays.
- Play an active and hands on role in supporting the appearance of the Spa by maintain the cleanliness of the reception, locker room and relaxation areas through merchandising, stocking and following Cleaning and Sanitation procedures.
- Maintain a neat and orderly workspace.
- Attend associate meetings and applicable workshops.
- Demonstrate a positive attitude and actions through a display of courtesy, service, cooperation, hospitality, empathy, sensitivity and professionalism to guests and team members.
- Perform basic administrative duties such as filing, photocopying, scanning, and faxing. Handle mail orders, track packages, mail/email correspondences.
- Work productively and efficiently with or without supervision when performing routine tasks.
- Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
- Maintain the proper balance in cash drawers, making change orders when necessary.
- Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook.
- Reach with hands and arms, bend, kneel, stoop, twist, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
- Lift up to 50 pounds from ground level to 4 feet to place on cart with/without assistance. Walk up to 3 miles per day.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus; Distinguish between colors, shades, tints.
- Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Adhere to all Mohonk Mountain House and Departmental policies and procedures.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards and those of the Spa; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our guests.
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests, staff and contractors
- Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
- Maintain a flexible work schedule including days/nights, weekdays/ends, holidays and during peak periods of business.
QUALIFICATIONS:
- At least 18 years of age.
- Standard First Aid and CPR certification preferred.
- At least 3 years of experience in Resort/Hotel or the like preferred.
- High School, Business School or Business Degree a plus.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 5/18/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
This Guest Services Attendant is responsible for welcoming and assisting prospective and current guests at the resort. Responsibilities include assisting guests with their luggage and valet parking. The qualified candidate must have an outgoing, friendly personality, great customer service skills and a neat, professional appearance.
ESSENTIAL JOB FUNCTIONS:
•Greets all arriving/departing guests by name when available, unloads/loads luggage from automobiles and provides directions/orientation to resort.
•Attends to Guest's needs, i.e., information, directions, delivery of messages. etc.
•Familiarizes self with local roadways, highways, attractions and general landscape of the area and provides accurate information/directions to guests.
•Provides all guests with a pleasant experience by presenting self in a friendly and knowledgeable fashion.
•Transports luggage to Luggage hold room or Guest room.
•Orientates guests to room features and services.
•Provides service to Guest during check-out by removing Guest's luggage from their room to either the Guest's automobile or luggage storage room.
•Operates vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
•Drives, parks, parallel-parks, and backs up vehicles using only side mirrors when necessary.
•Performs automobile and others inspections by touch, sight, sound and smell.
•Operates a motor vehicle with either a standard or automatic transmission and perform routine care of that vehicle.
•Valet parks guest automobiles, secures windows and doors and retrieves automobile from parking lot.
•Demonstrates knowledge of automobile security systems and kill switches.
•Operates a variety of vehicle types and drives them according to the methods recommended by the manufacturer. Parks vehicles according to department policy and ensures diesels are properly connected during cold weather.
•Parks automobiles in a timely fashion to assist in alleviating congestion of automobiles in front of resort.
•Assists with jump starts, tire changes and gasoline refueling in accordance with department policy.
•Connects/disconnects battery operated vehicles into/out of charging stations.
•Fulfills the responsibilities of a Porch Attendant as needed.
•Acts as an ambassador of the Resort when taking up luggage, explaining layout, activities, safety features, resort policies, amenities, etc.
•Delivers Gift Shop orders, shopping orders, ice, firewood, dry cleaning and other items requested by guests.
•Supplies wood for and maintains the fires in the public fireplaces.
•Maintains all equipment belonging to the department in an operational fashion by appropriately using the equipment and repairing it as necessary.
•Maintains a neat and clean Guest Service area. Includes the cleanliness and appearance of the Guest Service desk, office, storage room, Bellperson's lounge, porch and roadway. May include the removal of dirt, snow, glass, etc.
•Takes immediate corrective action to resolve guest complaints. Refers unresolved complaints to the immediate attention of the Concierge, Bell Captain and/or Guest Relations Manager.
•Shovels or brooms snow or scrapes ice from automobiles and pathways.
•Carries out Guest shopping requests as directed.
•Secures items stored in Guest storage areas and ensures safe-keeping. Keeps all items in an organized, neat and secure fashion.
•Learns and familiarizes self with all desk functions to include, but not limited to, assisting with trip coordination, dry cleaning, cash drawer and accounting practices, trip sheet initiation and completion, ensuring all guests are appropriately handled, etc.
•Works outdoors and exposed to natural elements.
•Works in stressful situations and under pressure. Adapts to changing priorities and maintains composure.
•Analyzes problems and develops and implements action plans to address problems.
•Works independently and as part of a team.
•Speaks, reads and writes the English language and communicates in a clear and congenial manner, with our guests, visitors and employees. Hears verbal instructions, directions and warnings.
•Sees close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Grasps, lifts, carries and maneuvers up to 75 pounds to process luggage and firewood.
•Pushes, pulls and maneuvers a loaded luggage cart weighing up to 400 lbs. in/out of elevators, through passageways or outdoors up to 500 feet.,
•Reaches with hands and arms, bends, kneels, stoops, twists and flexes arms, walks up and down stairs/inclines, sits, climbs up/down ladders or stands for up to 5 hours at a time.
•Walks up and down a flight of up to 100 stairs frequently throughout a shift. Shovels snow for long periods of time (up to a total shift of 8 hours). Walk up to 15 miles.
•Operates and uses electronic equipment such as adding machines, computers, telephones and hand-held portable radios.
•Adheres to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learns and successfully demonstrates the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learns and retains knowledge of historical facts and information about Mohonk Mountain House and services.
•Maintains a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Develops and maintains positive working relationships with other staff.
•Attends events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
•Answers guest questions with accurate information and demonstrates a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
QUALIFICATIONS:
•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
•Valid New York State Class E Chauffeur's License, or equivalent. License must be free of serious and multiple infractions.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 5/21/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Massage Therapist is responsible for providing all the various massage services offered in the Spa at Mohonk Mountain House. The Massage Therapist is an active member of the Spa team responsible for maintaining a high level of guest service and satisfaction. The Massage Therapist is expected to make a professional recommendation for their guest to facilitate continued wellness.
ESSENTIAL JOB FUNCTIONS:
•Attend in-house trainings with the ultimate goal of being able to perform all massage services offered at the Spa at Mohonk Mountain House as described in the Spa Menu.
•Learn, demonstrate, and adhere to sequence and protocols for each massage service added to skill set.
•Perform professional recommendation of retail with the goal of 10% product sales to service revenue.
•Demonstrate thorough familiarity of Spa services by performing professional recommendation of next experience for guests served in a meaningful and relevant manner.
•Retain guests by consistently providing excellent customer service. This includes anticipating guest needs and adhering to the standards for spa guest service.
•Communicate guest issues to Spa Management.
•Promptly greet guest and provide spa guests with a tour of spa facilities when needed. Escort guest to and from treatment room.
•Perform services keeping guest satisfaction as priority, while running on time for next guest.
•Begin and end all treatments on time, adhering to bookings.
•Provide guests with a thorough and knowledgeable professional massage.
•Clean and sanitize work area as per departmental policies.
•Remove all soiled linen from massage room(s) and deposit in designated area.
•Operate all tools and equipment needed to perform the Spa at Mohonk Mountain House services safely.
•Stock and organize massage room(s) with appropriate linens and supplies.
•Prepare material and supplies for daily operations.
•Maintain a flexible work schedule including weekdays/weekends, holidays, and during peak periods of business.
•Maintain availability of a minimum of three shifts per week.
•Attend vendor trainings and events as assigned to learn the ingredients of products used in order to know possible contraindications due to allergies or medical issues provided by guests and to learn benefits of ingredients and products used to be able to offer well-informed recommendations to guests to facilitate continued wellness.
•Listen well, communicate effectively and establish working relationships with other staff, management, and guests that have a variety of educational backgrounds and values.
•Speak, read, and write the English language and communicate in a clear and congenial manner, with our guests, visitors, and employees. Hear verbal instructions, directions, and warnings.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Wear proper protective equipment when performing tasks that recommend such equipment.
•Inspect and report maintenance needed on equipment used to provide services.
•Inform supervisor of hazardous situations, emergencies, or threats to security of guests, employees, or hotel assets.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•Work productively and efficiently with or without supervision when performing tasks.
•Prioritize and meet time goals in a calm professional manner.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Attend events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 75 pounds from ground level to 4 feet and carry a distance of up to 30 feet with/ without assistance. Walk up to 3 miles per day.
•Maneuver carts or dollies safely with loads up to 100 pounds up and down stairs, elevators, through passageways or outdoors up to 100 feet.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust and focus.
•Interact patiently with teenagers and adults.
•Act calmly and professionally in stressful situations.
•Analyze problems and develop and implement action plans to address problems.
•Demonstrate high moral character in handling lost items and valuables turning them in immediately to designated lost and found area.
QUALIFICATIONS:
•Valid and current NYS License for Massage Therapy.
•Minimum of 2 years work experience in a professional spa setting preferred.
•Basic CPR/First Aid Certification preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 5/12/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Aesthetician is responsible for providing all the various aesthetic services offered in the Spa at Mohonk Mountain House. The Aesthetician is an active member of the Spa team responsible for maintaining a high level of guest service and satisfaction. The Aesthetician is expected to make a professional recommendation for their guest to facilitate continued wellness and appearance.
ESSENTIAL JOB FUNCTIONS:
•Attend in-house trainings with the ultimate goal of being able to perform all aesthetic services offered at the Spa at Mohonk Mountain House as described in the Spa Menu.
•Learn, demonstrate, and adhere to sequence and protocols for each aesthetic service added to skill set.
•Perform professional recommendation of retail with the goal of 20% product sales to service revenue.
•Retain guests by consistently providing excellent customer service. This includes anticipating guest needs and adhering to the standards for spa guest service.
•Communicate guest issues to Spa Management.
•Promptly greet guest and provide spa guests with a tour of spa facilities when needed. Escort guest to and from treatment room.
•Demonstrate thorough familiarity of Spa services by performing professional recommendation of next experience for guests served in a meaningful and relevant manner.
•Perform services keeping guest satisfaction as priority, while running on time for next guest.
•Begin and end all treatments on time, adhering to bookings.
•Provide guests with a thorough and knowledgeable professional treatment.
•Clean and sanitize work area as per departmental policies.
•Remove all soiled linen from aesthetic room(s) and deposit in designated area.
•Operate all tools and equipment needed to perform the Spa at Mohonk Mountain House services safely.
•Stock and organize aesthetic room(s) with appropriate linens and supplies.
•Prepare material and supplies for daily operations.
•Maintain a flexible work schedule including weekdays/weekends, holidays, and during peak periods of business.
•Maintain availability of a minimum of three shifts per week.
•Attend vendor trainings and events as assigned to learn the ingredients of products used in order to know possible contraindications due to allergies or medical issues provided by guests and to learn benefits of ingredients and products used to be able to offer well-informed recommendations to guests to facilitate continued wellness and appearance.
•Listen well, communicate effectively and establish working relationships with other staff, management and guests that have a variety of educational backgrounds and values.
•Speak, read, and write the English language and communicate in a clear and congenial manner, with our guests, visitors, and employees. Hear verbal instructions, directions, and warnings.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Wear proper protective equipment when performing tasks that recommend such equipment.
•Inspect and report maintenance needed on equipment used to provide services.
•Inform supervisor of hazardous situations, emergencies, or threats to security of guests, employees, or hotel assets.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•Work productively and efficiently with or without supervision when performing tasks.
•Prioritize and meet time goals in a calm professional manner.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Attend events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 75 pounds from ground level to 4 feet and carry a distance of up to 30 feet with/without assistance. Walk up to 3 miles a day.
•Maneuver carts or dollies safely with loads up to 100 pounds up and down stairs, elevators, through passageways or outdoors up to 100 feet.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust and focus.
•Interact patiently with teenagers and adults.
•Act calmly and professionally in stressful situations.
•Analyze problems and implement action plans to address problems.
•Demonstrate high moral character in handling lost items and valuables turning them in immediately to designated lost and found area.
QUALIFICATIONS:
•Valid and current NYS License for Aesthetics.
•Minimum of 2 years work experience in a professional spa setting preferred.
•Basic CPR/First Aid Certification preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 5/11/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Serve as the primary point of contact related to Recreation, Spa and Meal reservations for in-house guests. This staff person will have very high levels of guest contact. In addition to assisting guests with reservations for activities, this staff member will serve as contact point for Mohonk Staff members looking to provide further guest experience enhancements. This person will be responsible for the coordination and maintenance of the Central Stairs information boards related to content and appearance.
ESSENTIAL JOB FUNCTIONS
- Greet guests immediately with a friendly and sincere welcome.
- Use a clear, understandable speaking voice, exercise judgment, respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. according to individual needs.
- Learn and retain a current knowledge of all Mohonk Mountain House offerings for food and beverage, recreation, and other services.
- Learn and retain a knowledge of Mohonk Mountain House history, family history, policies and values.
- Demonstrate a current knowledge of the various attractions, activities and events available in Ulster, Dutchess, and Orange Counties. Provide directions.
- Demonstrate a basic knowledge of other attractions in the Hudson Valley Region. Provide directions.
- Demonstrate a basic knowledge of all mass transportation and rental services available to/from Mohonk Mountain House and the metro areas of New York, New Jersey and Connecticut.
- Demonstrate a familiarity with the services and floorplans of Stewart, Albany, Westchester, JFK, Laguardia, and Newark airports as well as Port Authority Bus Terminal of NYC, and Grand Central Station. Have a basic understanding of the New York City Subway system.
- Work with external companies to arrange excursions to surrounding area attractions on behalf of the guest.
- Maintain a current knowledge of reputable restaurants, bars, eateries, retail, and other services available in Ulster County.
- Create and consistently maintain a quality work environment that is conducive to "Legendary" service.
- Work in conjunction with the Front Desk staff and other departments to accommodate guest information needs/services.
- Maintain open, concise, and consistent communication with management, co-workers and guests.
- Book guest reservations for in-house dining, spa, recreation and other services utilizing various windows based reservations system/point of sale.
- Enter and confirm reservations in the systems with the utmost accuracy and detail to capture all important information. Assist guests with questions regarding their existing reservations.
- Process special requirements and needs for guests through the proper channels so that the requests and needs are met accurately and to the guest’s satisfaction and safety.
- Work productively and efficiently with or without supervision when performing routine tasks.
- Take responsibility for guest concerns: listen, empathize, apologize, resolve and never prove the guest wrong.
- Maintain confidentiality and use discretion and proper judgment in all matters, at all times.
- Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
- Demonstrate proper accounting procedures for deposits, refunds, rate adjustments and end of shift audits.
- Work under stress from contact with public, demanding deadlines and changing priorities and conditions.
- Remain calm and alert during heavy resort activity. Plan and implement detailed steps by using experienced judgment and discretion.
- Act calmly and effectively in emergency situations and maintain a full understanding of the Mohonk Mountain House Evacuation Plan.
- Demonstrate professional composure and use good manners on the telephone and in person. Answer and respond to telephone calls and emails promptly and communicate in a clear and professional manner. Produce well-written and error-free emails and documents.
- Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation, speaking enthusiastically and engaging with others.
- Participate in outbound sales communications. Achieve high call volume and conversion ratio based on goals set by the Director of Hotel Operations.
- Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook, Resort Suites, Reservation Assistant. NAVIS Applications & Software knowledge a plus.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
- Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
- Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
- Lift up to 25 pounds from ground level to waist level and carries a distance of up to 50 feet with/ without assistance. Walk up to 5 miles per day.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
- Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
- Work in active guest setting subject to continuous interruptions and background noises.
- Work up to five hours viewing a computer video monitor and/ or operating a keyboard.
QUALIFICATIONS:
- Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
- At least 3 years of experience in a customer focused work environment with proven problem-solving preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 5/2/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Perform any and all tasks and duties related to hosting dormitory residents including cleaning, maintenance, listening and responding to residents’ concerns and requests. Treat personnel information and issues with strict confidentiality.
ESSENTIAL JOB FUNCTIONS:
•Cleans vacant dormitory rooms by vacuuming/shampooing carpets, removal of debris, and providing fresh linens, makes beds.
•Replenishes supplies such as furnishings, beds, dressers, carpets, lamps, toiletries, light bulbs, batteries, etc.
•Sorts, counts, folds, marks or carries linens.
•Moves furniture such as beds, dressers, carpets, lamps, drapes, rolls carpets.
•Sweeps and vacuums floors, rugs, carpets, upholstered furniture, and draperies. Dusts/washes walls, windows, door panels, sills, ceilings, furniture, and woodwork.
•Cleans bathrooms by emptying trash/recycling bins and clean, cleans bath, shower, basin, and toilet. Washes floor and all glass surfaces to the highest quality standard.
•Responds to emergency calls and performs sanitation procedures according to standards.
•Reports promptly any room defects, scuffs and fabric damage including equipment and light bulbs to dormitory supervisor, and ensures it is correctly logged.
•Completes a visual and detailed inspection of all vacant rooms daily.
•Inspects working condition of lights, smoke/carbon monoxide detectors, washer/dryers, and other furniture and fixtures.
•Ensures that all rooms are secured upon leaving the room.
•Sweeps and vacuums floors, rugs, carpets, upholstered furniture, and draperies. Dusts/washes walls, windows, door panels, sills, ceilings, furniture, and woodwork.
•Cleans bathrooms by emptying trash/recycling bins and clean, cleans bath, shower, basin, and toilet. Washes floor and all glass surfaces to the highest quality standard.
•Empties wastebaskets, vacuums hallways and public rooms. Transports trash and waste to disposal area.
•Participates in special cleaning projects as required.
•Uses hand and power tools, such as, but not limited to wrenches, screwdrivers, hammers, power drills, saws, utility knives, specialty tools, and cleaning tools.
•Performs basic carpentry/maintenance tasks such as drywall repair, laying carpet, sanding, painting,
•Performs basic plumbing repairs to sinks, toilets, ceiling tiles, and fixtures.
•Repairs chairs, bed frames, dressers, mirrors, walls, and windows. Hangs shelves, mirrors, and frames.
•Shovels/sweeps snow with shovel/broom and operates snow blowers, powered snow shovels, and leaf blowers. Operates string trimmers, push mowers, and power washers.
•Stocks, organizes and maintains storage rooms/closets and according to standards and procedures before, during and after shift.
•Assists with quarterly dormitory inspections.
•Assists in Air conditioner installation and removal.
•Ensures furnishings are placed correctly and neat in appearance and condition.
•Protects the property of Mohonk Mountain House and notes any irregularities throughout the hotel in terms of furnishings and decorative items, reports to a Supervisor immediately.
•Inventory and maintain equipment and supplies, initiate purchases, and safeguard equipment and supplies.
•Greet and treat each customer graciously and with a helpful and courteous attitude at all time.
•Maintain confidentiality and use discretion and proper judgment in all matters, at all times.
•Copy, scan, fax, or email documents to/for managers or outside agent, as requested.
•Assist with special projects, clerical and administrative tasks within the Human Resources Office.
•Work under stress from contact with public, demanding deadlines and changing priorities and conditions.
•Works productively and efficiently with or without supervision when performing routine tasks.
•Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
•Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of educational backgrounds and values.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Reach and grasp with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, stand, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 40 pounds from ground level to waist and carry a distance of up to 25 feet with/ without assistance. Walk up to 4 miles per day.
•Pushes, pulls and maneuvers a loaded carts weighing up to 400 lbs. in/out of elevators, through passageways or outdoors up to 500 feet.,
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Wears recommended Personal Protective Equipment for the task at hand.
•Act calmly and effectively in emergency situations.
•Analyze problems and develop and implement action plans to address problems.
QUALIFICATIONS:
•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
ACKNOWLEDGEMENT:
Recipient’s signature below constitutes recipient’s understanding of the requirements and ability to perform the essential functions of the position of with the revision date of .
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/23/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Directly assist bartenders and guests with beverage and food service by clearing and cleaning tables and other beverage areas, restocking supplies etc.
ESSENTIAL JOB FUNCTIONS:
•Assist in set up and proper arrangement of bars and service stations before, during and after the closing, assuring cleanliness, neatness and correctness of Service Bar, Carriage Lounge, Spirits on the Sunset and Banquets. Maintain standards of cleanliness for all bar areas as established by supervisor.
•Deliver necessary equipment and beverages from storage areas to the bar. Secure bar storage areas.
•Set up beverages and glassware behind the bar. Remove unnecessary glass racks and boxes from the bar.
•Check the draft beers to ensure operation. Replace as necessary.
•Set-up bar equipment including shakers, tongs, spoons etc.
•Prepare garnishes by cutting fruit that the bartender will need during service.
•Pick up and distribute liquor and non-alcoholic beverages from the storage areas.
•Replenish beverages, fruit, glassware, napkins, etc. throughout the shift.
•Keep the bar area neat and clean before, during and after each shift. Including but not limited to bussing glassware, moping behind the bar, trash removal, wiping down all surfaces, draining ice, and cleaning dirty glasses in the dishwasher.
•Provide food service to Carriage Lounge and Spirits on the Sunset customers as required and remain up-to-date on menu offerings and service standards.
•Provide efficient, attentive, and professional service to co-workers and guests.
•Cooperate and assist all beverage personnel to assure the best possible service.
•Maintain knowledge of beverage and food items.
•Maintain complete knowledge of and strictly abide by New York State Alcohol Beverage Control Laws as well as Mohonk Mountain House Mountain House Alcohol Beverage Policy.
•Complete opening and closing side duties as assigned.
•Take responsibility for Mohonk Mountain House equipment and supplies. Prevent loss or abuse.
•Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
•Receive cash from guests, make change as needed, verify validity of charges, record charges, and insure vouchers are properly executed, in order to balance all monies.
•Follow management’s instructions and suggestions – verbal as well as in writing.
•Work productively and efficiently with or without supervision when performing routine tasks. Work independently and cohesively as part of the team.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers. Wear required footwear as approved by Food and Beverage Department standards.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Develop and maintain positive working relationships with other staff.
•Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
•Work in a manner that will not endanger self or others.
•Adhere to all of Mohonk Mountain House safety and security regulations.
•Operate vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
•Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 50 pounds from ground level to counter and carries a distance of up to 100 feet with/ without assistance. Walk up to 7 miles per day.
•Maneuver carts or dollies safely with loads up to 350 pounds up and down stairs, elevators, through passageways or outdoors up to 200 feet.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Act calmly and effectively in emergency situations.
•Analyze problems and develop and implement action plans to address problems.
•Taste sweet, sour, bitter, and salty and demonstrate a sense of smell.
QUALIFICATIONS:
•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 4/10/24
SUBMITTAL COORDINATOR POSITION AVAILABLE
Full Time or Part Time options available
Potential for advancement within the company
FT employees receive a comprehensive benefits package, including medical, dental, vision, 401K
Office Hours: Monday-Friday 8:30am-5pm
Location: Pleasant Valley
QUALIFICATIONS/REQUIREMENTS
- High School Diploma or GED
- Excellent written and verbal communication skills
- Proficiency with computers and Microsoft Office (Outlook, Word, Excel)
- Ability to multi-task, time manage, organize and have close attention to detail
- Self-motivated with the willingness to learn
- Be a team player and work well with others
- Experience in an office setting a plus
- Experience in the construction industry is helpful but not required
- Interest and/or knowledge in the HVAC and plumbing industry is helpful but not required
JOB DESCRIPTION
- Gather construction specification data and organize into cohesive submittal documentation
- Provide submittal documentation to various agencies in a timely manner
- Organize project closeout documentation, including operation and maintenance manuals and warranties
- Assist and coordinate with Project Management team to provide deliverables in a timely manner
- Communicate with various outside agencies to determine requirements for submittal documentation
- Coordinate with field staff and foremen to properly provide as-built documentation
- Help office staff and Project Management team with other tasks as needed
- Full Time, Part Time
- Immediately
- 11 Charles Street, Pleasant Valley, NY 12569
- 6/6/24
At TEG Federal Credit Union, we pride ourselves on being more than just a financial institution. We’re a caring team committed to one another and our members. We are seeking an energetic and detail-oriented Full Time Member Relations Teller for our Rte 376 branch in Wappingers Falls, NY.
As a Member Relations Teller, you will be responsible for proficiently assisting members with their financial transactions, helping members with their financial fitness, and providing exceptional customer service. If you are a motivated, outgoing, team-player, who can effectively communicate with members, staff and management, we want to talk to you!
As a Full-Time Teller, you will work 40 hours/week, Mon-Sat (with a short day Saturday and shorter hours during the week).
What We're Looking For (Qualifications):
- A high school diploma or GED
- At least one (1) year of cash handling experience
- Previous Teller experience is preferred, but not required
- Must be comfortable with computers, have a basic knowledge of Windows, and be able to learn new software programs quickly
- Valid driver's license and reliable personal vehicle is strongly preferred
- Bilingual in English and Spanish is a plus!
What You'll Get (Perks & Benefits):
- Work-life balance and supportive, team-oriented environment
- Comprehensive health, dental, and vision insurance
- 401k match
- Defined benefit plan (pension)
- Paid Time Off, and more!
What You'll Do As a Teller (Responsibilities):
- Receive and process member financial transactions
- Identify opportunities and advocate for members by referring appropriate products and services
- Balance cash drawer and daily transactions
- Train on additional Member Service duties in preparation for advancement
- Travel to various branches in Dutchess County as needed
- Additional responsibilities as assigned
Pay: $17.00 - $18.94 / hour, based on experience
Apply NOW for immediate consideration!
TEG Federal Credit Union is an Equal Opportunity Employer. Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual orientation, gender identity, marital status, military background, disability or any other legally protected status. All employment related decisions are made in accord with this policy.
- Full Time
- Immediately
- $17.00 - $18.94 Hour
- Wappingers Falls, NY 12590
- 5/17/24
At TEG Federal Credit Union, we pride ourselves on being more than just a financial institution; we are a caring team dedicated to each other and our community. We are seeking a motivated and creative Digital Marketing Specialist to join our growing team in Poughkeepsie, NY.
As the Digital Marketing Specialist, you will be responsible for driving online engagement with TEGFCU across all digital and social media channels, including digital advertising, content development, social media efforts, and SEO/website management. You will provide a positive, intuitive experience to continuously increase visits, products per member, and the conversion of leads to members.
What We’re Looking For (Qualifications):
- Bachelor’s degree in Marketing, Communications, Advertising, or Public Relations is preferred
- 3-5 years of similar or related experience directly working with WordPress website design, Google Platforms, and SEO Platforms
- Proven experience working with marketing automation platforms, with a strong proficiency in HubSpot or similar marketing CRM platform
- Basic understand of HTML
- Proficiency in MS Office and Adobe Creative Suite
- Experience in a financial institution and/or non-profit organization is a plus
- Excellent verbal and written communication skills
- Impeccable time management and organizational skills with the ability to multitask and adhere to deadlines
- Able to lift up to 50 lbs. without limitation
What You’ll Get (Perks & Benefits):
- Comprehensive medical, dental, and vision insurance
- 401K with company match
- Defined benefit plan (Pension)
- Paid Time Off, and much more!
What You’ll Do As The Digital Marketing Specialist (Responsibilities):
- Manage website landscape and monitor and update website content
- Develop and implement effective SEO strategies
- Manage Google MY Business pages and review platforms to optimize local search
- Execute in-platform paid digital advertising, including SEM, display, and social media
- Optimize campaign structure, budgets/bidding strategy, and audiences
- Identify KPIs, measure campaign performance, generate insights, and produce regular reports to transform data into actionable recommendations
- Develop and implement marketing automation strategies to drive customer engagement, lead generation, and conversion
- Maintain the HubSpot platform, including database management, integration with other tools and systems, and troubleshooting technical issues
- Become an authority on our first-party data by collecting and interpreting information to develop target segmentations and help make business development decisions
- Analyze and report on the progress of digital strategies, campaign performance, and engagement
- Assist with and support other marketing initiatives
Pay: $26.75 - $33.45 / hour, based on experience
APPLY NOW for immediate consideration!
TEG Federal Credit Union is an Equal Opportunity Employer. Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual orientation, gender identity, marital status, military background, disability or any other legally protected status. All employment related decisions are made in accord with this policy.
- Full Time
- Immediately
- $26.75 - $33.45 Hour
- Poughkeepsie, NY 12601
- 5/22/24
JOB TITLE: Residential Mortgage Processor
DEPARTMENT: Residential Lending
REPORTS TO: VP Residential Lending
FLSA CODE: Non-Exempt GRADE:
PRIMARY FUNCTION: Perform various lending related duties.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
At Loan Opening
- Set up initial physical loan file
- Evaluate credit histories for applications
- Review loan application for accuracy and missing or erroneous information
- Obtain property information regarding taxes and zoning
- Prepare and send Loan Estimate (LE) Disclosure and other required disclosures within 3 business days of receipt of application
- Order flood certifications
- Submit file to underwriting
Upon Receipt to LE Disclosure and other requested paper work
- Process upfront fees from borrowers
- Review contract of sale for completion and other transaction details
- Order appraisal from the approved appraiser list
- Order title insurance if applicable
- Order and required verifications for loan files
- Assist Loan Officers in gathering requested documentation
- Assist Underwriter and Loan Officers in clearing commitment conditions
- If necessary verify tax returns, employment with use of 4506T and the Work Number
ADDITIONAL JOB DUTIES AND RESPONSIBILITIES:
- Completion of Bank assigned online training classes.
- Keeps informed of all industry trends.
- Attends training programs, webinars, conferences and meetings as required to gain industry knowledge and establish relationships with other professionals in the field of Lending.
- Performs other duties and special projects as assigned.
EDUCATION, CERTIFICATION, EXPERIENCE:
- High school diploma or equivalent certificate required.
- Undergraduate degree or equivalent experience required.
- A minimum of five years of experience in the residential or consumer lending is required.
KNOWLEDGE, SKILLS, ABILITIES:
- Excellent verbal and written communication skills.
- Good presentation skills.
- Ability to effectively supervise staff and projects.
- Ability to multi-task and handle varying deadlines within a fast-paced work environment.
- Excellent customer service skills.
- Ability to understand and apply basic mathematical concepts.
- Working knowledge of MS Word and Excel.
WORK ENVIRONMENT:
- Typically the noise level in the work environment is moderate.
- Will have high volume of interactions in person and over the telephone.
- Fast-paced environment.
- May experience occasional job stress in response to job demands.
- There are no significant hazardous conditions.
PHYSICAL DEMANDS:
- Ability to work long hours and handle stress.
- Frequently required to sit for prolonged periods of time.
- Normal range of vision, hearing, and speaking abilities are required.
- The ability to skillfully operate a computer, telephone and other standard office equipment is required.
- Occasionally travel outside of work location to attend meetings and training programs.
- Occasionally lift and/or move up to 25 pounds.
- Full Time
- Immediately
- $50K-$60K Year
- 23 Wallkill Avenue, Wallkill, NY 12589
- 6/4/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Full Time Salary Range: $36.00 - $38.00 Hourly Job Shift: Day Job Category: Facilities DescriptionResidence Turnover Technician Responsible to Position Classifications Director of Plant Operations (DPO) Hourly/Non-Exempt Directly Supervises and Evaluates None Is Back Up To: Director of Plant Operations Is Backed Up By: Director of Plant Operations WOODLAND POND CONFORMANCE STATEMENT In the performance of their respective duties and responsibilities, all employees are expected to conform to the following: Performing quality work with or without direct supervision Interacting professionally with other employees, residents, vendors, and all others Working effectively and in accordance with the Woodland Pond Communication Fundamentals Completing tasks independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations Complying with all federal, state and local standards, guidelines and regulations as well as Woodland Pond policy and procedure at all times Position Summary The Residence Turnover Technician (RTT), a hands-on position that performs and coordinates maintenance and trade related tasks, and contracted work and supplies in vacant units, insuring readiness and timeframe adherence Performs mechanical and related work. Is responsible for and directs all mechanical work, equipment, tools, inventory, systems, and operations, as well assigned personnel under the guidance of the Director of Plant Operations ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Working with DPO and Marketing Dept. maintains “Ownership” of vacant turnover process, results, 60 day turnover timeframe Develops and maintains on-hand inventory of parts, tools, etc. to allow for efficient and effective vacant unit readiness – appliances, lighting, fixtures, etc. (*CF) Coordinates and communicates with Marketing, Finance, Administration and others to ensure effective prioritization of vacant readiness efforts Performs hands-on maintenance tasks in vacant units, independently and with others, – lighting and fixture updates and replacements, kitchen installation, bathroom renovation (*CF) Directs activities of staff assigned to work in vacant units. – Project Tech, Maint Tech, Maint Asst, etc. Effectively communicates with other departments, contractors and suppliers, through email and or other electronic means – Email, Word, Excel, Worxhub, etc. (*CF) Acts as the point of contact and control for all contractors and suppliers needed to render units ready – Flooring, painters, countertops, cabinets, etc. (*CF) Sources needed materials and equipment, purchases as approved, prepares PRFs for DPO approval (*CF) Works with DPO ensure proper due diligence in procurement of items, materials and services for vacant readiness Coordinates and is responsible for after move-in punch list items Maintains good relations with vendors, suppliers, and other departments. Is a main resource to assigned maintenance staff and supervisors for trade practices, knowledge, repair methodology and material selection Uses and operates the computerized work order system: inventory, assignment, scheduling and follow up for all mechanical items and assigned staff (*CF) Adheres to WPNP purchasing policies and procedures (*CF) Completes all required training and in-services All other duties as assigned GENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Respectful of confidentially and privileged communications Willing to learn and grow, take courses, gain knowledge as needed Maintain functional knowledge and abilities through training and industry awareness, advise and encourage assigned staff of training and educational opportunities. Demonstrates maturity in judgment and behaviors Able to work a flexible schedule Maintains predictable and reliable attendance QualificationsQualifications High school diploma, or HSE Well-developed (through experience and training) proven extensive and proficient wide range relative trade practice and knowledge Good proficiency with computers, standard office software and CMMS software Comfortability and willingness communicating electronically in a workplace setting Valid NYS driver’s license Excellent customer service and verbal communication skills Ability to read and comprehend instructions, correspondence, and memos Ability to multitask and to prioritize maintenance tasks and work requests Demonstrated knowledge of appropriate skills for communicating with individuals of all ages, especially the geriatric population
- Full Time
- Immediately
- New Paltz, NY 12561
- 5/3/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Per Diem Salary Range: $59.04 - $61.04 Hourly Job Shift: Varied DescriptionPosition Summary An Occupational Therapist evaluates, treats and prevents disability, injury, disease or health conditions by using physical, chemical, and mechanical means. OTs utilize goal directed activities, exercises, or techniques to maximize an individual's functional independence. They perform and interpret tests and measurements to assess pathophysiological, pathomechanical and developmental deficits of human systems to determine treatment and assist in diagnosis and prognosis ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Implements a comprehensive patient care treatment plan. Renders care Administers treatment in an organized, professional manner adhering to all department policies, best practice standards, NYS practice acts, and physician protocols. Implements and updates treatment programs to ensure maximum effectiveness. Involves patient/family in treatment and accommodates for individual needs (cultural differences, language, etc.) (*CF) Maintains a positive, professional working rapport with patients, peers and referral sources. Collaborates with other Occupational Therapists, as needed, in regard to re-assessing the residents such that the referral sources are kept abreast of resident’s status in a timely manner. Effectively communicates with the interdisciplinary team and the resident regarding the resident’s status in a timely manner. Willing to assist other members of the interdisciplinary team when asked Completes all documentation within established timeframes and according to regulatory/ and department guidelines. Documentation represents accurate accounts of treatment that was rendered and response to the treatment. Provides written and/or verbal communication to referral sources, residents, families and other members of the interdisciplinary team (discharge planning/SW/other therapy personnel/nursing staff) in a timely fashion (*CF) Assists in performance improvement activities as needed to ensure quality is consistent with established guidelines and to improve the delivery of service rendered Provide training to health care providers as directed by manager/director (students, volunteers). Participates in Community educational programs and scheduled meetings as requested by the manager/director Adheres to all regulatory issues, policies and procedures. Keeps the treatment area clean, organized and safe for patients and staff Maintains a productive caseload and productively utilizes non-scheduled treatment time. Communicates with manager/director regarding their schedule and use of nonproductive time to enhance efficiency Provides accurate billing information in a timely manner, maintains compliance with insurance guidelines, and completes all required documentation for reimbursement Completes all required training and in-services All other duties as assigned Position Summary A Physical Therapist evaluates, treats and prevents disability, injury, disease or health conditions by using physical, chemical, and mechanical means. They utilize goal directed activities, exercises, or techniques to maximize an individual's functional independence. PTs perform and interpret tests and measurements to assess pathophysiological, pathomechanical and developmental deficits of human systems to determine treatment and assist in diagnosis and prognosis ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Implements a comprehensive patient care treatment plan. Renders care Administers treatment in an organized, professional manner adhering to all department policies, best practice standards, NYS practice acts, and physician protocols. Implements and updates treatment programs to ensure maximum effectiveness. Involves patient/family in treatment and accommodates for individual needs (cultural differences, language, etc.) (*CF) Maintains a positive, professional working rapport with patients, peers and referral sources. Collaborates with other Physical Therapists, as needed, inregardsto re-assessing the residents such that the referral sources are kept abreast of resident’s status in a timely manner. Effectively communicates with the interdisciplinary team and the resident regarding the resident’s status in a timely manner. Willing to assist other members of the interdisciplinary team when asked Completes all documentation within established timeframes and according to regulatory/ and department guidelines. Documentation represents accurate accounts of treatment that was rendered and response to the treatment. Provides written and/or verbal communication to referral sources, residents, families and other members of the interdisciplinary team (discharge planning/SW/other therapy personnel/nursing staff) in a timely fashion (*CF) Assists in performance improvement activities as needed to ensure quality is consistent with established guidelines and to improve the delivery of service rendered Provides training to health care providers as directed by manager/director (students, volunteers). Participates in in-services, community educational programs and scheduled meetings as requested by the manager//director Keeps the treatment area clean, organized and safe for patients and staff Maintains a productive caseload and productively utilizes non-scheduled treatment time. Communicates with manager/director regarding their schedule and use of nonproductive time to enhance efficiency Provides accurate billing information in a timely manner, maintains compliance with insurance guidelines, and completes all required documentation for reimbursement Completes all required training and in-services All other duties as assigned QualificationsOccupational Therapist: Qualifications Master’s degree or higher in occupational therapy or determined to be equivalent, in accordance with the NYS commissioner's regulations Licensed and registered to practice in New York State or eligible for limited permit Previous OT experience preferred CPR certification preferred Proficiency with computers and standard office software Excellent customer service and verbal communication skills Ability to multitask Demonstrated knowledge of appropriate skills for communicating with individuals of all ages, especially the geriatric population Physical Therapist Qualifications Master’s degree or higher in physical therapy or determined to be equivalent, in accordance with the NYS commissioner's regulations Licensed and registered to practice in New York State or eligible for limited permit Previous PT experience preferred CPR certification preferred Proficiency with computers and standard office software Excellent customer service and verbal communication skills Ability to multitask Demonstrated knowledge of appropriate skills for communicating with individuals of all ages, especially the geriatric population
- Immediately
- New Paltz, NY 12561
- 5/29/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Level: Entry Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Part Time Salary Range: $19.73 - $21.73 Job Shift: Evening DescriptionResponsible to Position Classifications Maintenance Coordinator Hourly/Non-exempt Directly Supervises and Evaluates None Is Back Up To: Maintenance Tech & Tech II Is Backed Up By: Maintenance Tech & Tech II WOODLAND POND CONFORMANCE STATEMENT In the performance of their respective duties and responsibilities all employees are expected to conform to the following: Performing quality work with or without direct supervision Interacting professionally with other employees, residents, guests, and all others Working effectively and in accordance with the Woodland Pond Communication Fundamentals Completing tasks independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations Complying with all federal, state and local standards, guidelines and regulations as well as Woodland Pond policy and procedure at all times Position Summary The Maintenance Technician performs maintenance related skilled, semi-skilled and non-skilled tasks working with other staff and independently ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Completes Work Order information and other required logs on Worxhub using provided tablets and computers (*CF) Works alone and/or with others performing maintenance tasks and work orders Communicates to supervisors and other staff about assigned work Completes all required training and in-services All other duties as assigned EXAMPLE ESSENTIAL TASKS – Maintenance Tech is to be able to independently complete tasks similar to these in a timely manner and has extensive experience doing so in a work environment. Included in completing each task is selecting tools, materials and equipment needed for the task: Perform routine property and equipment inspections Replace light bulbs, thermostats, smoke/CO detectors, lighting fixtures, door knobs, flapper balls, switch plates, window screens, Painting, interior and exterior, including minor repairs Conduct checks, upkeep, monitoring and maintenance of pool & spa Hang/install items on walls and ceilings Minor repairs to furniture, doors, equipment, etc. Apply caulk and other such materials in an acceptable manner Unclog sinks, toilets using plungers and snakes Perform miscellaneous grounds tasks, including participating in snow removal operations during scheduled shift and as needed Assist other Maintenance staff as requested GENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Able to work a flexible schedule, including evenings, weekends and/or holidays Maintains predictable and reliable attendance, including making necessary plans for things that may come up that would prevent you from being at work for your scheduled shift on time, wearing the appropriate uniform as assigned Qualifications High school diploma, or HSE Must have demonstrated working knowledge maintenance type work Valid NYS driver’s license Excellent customer service and verbal communication skills Ability to read and comprehend instructions, short correspondence, memos, and instruction manuals Demonstrated ability to operate a computer and function with work order software Ability to multitask Demonstrated knowledge of appropriate skills for communicating with individuals of all ages, especially the geriatric population Physical Demands Never Occasionally Frequently Continually Sit X Stand X Walk X Bend/Stoop X Squat X Crawl X Climb X Reach Above Shoulder Level X Kneel X Balance X Lift, Carry, Push, Pull Maximum 10 Lbs. X Maximum 20 Lbs. X Maximum 50 Lbs. X Maximum Over 50 Lbs. X Must Be Able To See X Hear X Speak X Use One Hand X Use Both Hands X Environmental Conditions Never Occasionally Frequently Continually Involves Being Inside X Outside X Exposed to Temperatures of 32ûF and less X 100ûF and more X Wet & Humid Conditions X Noise, Vibration X Fumes, Dust X Hazards, Exposure Never Occasionally Frequently Continually Infectious Wastes x Toxic Chemicals x Needles/Body Fluids x Radiation X Chemotherapeutics X Occasionally = 1% to 33% of the time Frequently = 34% to 66% of the time Continually = 67% to 100% of the time Degreeof travel Occasional off-site meetings, seminars, and conferences. Frequent travel within building and throughout community and to local merchants Disruption to Routine Must adapt to frequent schedule changes, department workload, and resident needs. Possible overtime Safety Hazards in Job Possible equipment accidents. Possible exposure to hazardous materials EmployersDisclaimer All requirements are subject to possible modification to reasonably accommodate individuals with disabilities This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor This document does not create an employment contract, implied or otherwise, other than an ‘at will’ employment relationship ACKNOWLEDGMENT I have read and understand the responsibilities of my position at Woodland Pond as outlined in this job description. QualificationsEntry
- Part Time
- Immediately
- New Paltz, NY 12561
- 6/1/24