Your search resulted in 21 "compliance officer" jobs in Hudson Valley, NY. Save Job SearchSave SearchSave Job Search: compliance officer
Benefits:
- Competitive salaries
- Medical, Dental, and Vision insurance
- 401(k) Retirement Savings Plan
- Life Insurance
- Tuition Assistance
- Wellness Reimbursement Program
- Travel Insurance
- Paid Holidays and Vacation
What is a Gas Compliance Analyst?
The Gas Compliance Analyst works to improve the overall effectiveness of the company’s natural gas construction, inspection and maintenance programs.
What does a Gas Compliance Analystdo?
- Audits records associated with construction, inspection and maintenance activities of those personnel and contractors engaged in the company’s natural gas operations.
- Ensures inspection and maintenance records are recorded in an appropriate manner and confirms the quality and completeness of documentation.
- Provides analytical support to deliver performance feedback to the management team.
- Assists in identifying and recommending process improvements that foster continuous improvement in compliance, individual and area performance, and overall group performance
- Works closely with other groups, within and outside the Company, to quickly resolve emerging issues and contribute to the solution of problems.
- Oversees and coordinates the Operator Qualification (OQ) Compliance Program and assists with ensuring gas compliance across the company.
- Evaluates the effectiveness of the Company’s OQ program and pipeline safety performance with State and Federal codes.
- Monitors, tracks, assigns and maintains employee OQ records and schedule dates for recertification.
- Acts as the OQ Site Administrator performing duties such as scheduling exams.
- Represents the Company as a member of the Northeast Gas Association Training and OQ Committees.
- Provides support for storm/emergency restoration efforts
What does it take to be a Gas Compliance Analyst?
Required:
- A bachelor’s degree in Engineering, Business Administration, or a related field of study. In lieu of a bachelor’s degree, an associates in the aforementioned fields and 3 years of experience or a high school diploma or equivalency degree and 5 years of related experience will be considered
- Excellent organizational skills with the ability to prioritize workload and multiple projects to meet deadlines
- Must be able to communicate and interact effectively in a multi-functional and diverse organization.
- Must be able to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations.
- Must be proficient in Microsoft Office and other software applications.
- Ability to handle sensitive and/or confidential documents and information
- Must be self-motivated, display good problem-solving skills and a strong attention to detail, and work as a team player
- A valid driver’s license
Preferred:
- Bachelor’s or Master’s degree in Engineering
- Gas Industry and Operator Qualification knowledge
- Experience in Planning, Scheduling and Project Management coordination
Applications will be accepted until May 30, 2024.
This position has a career path which allows for advancement opportunities within a job series. The title and level are commensurate with experience.
Pay range: $78,900-$144,900
Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA FEDERAL CONTRACTOR
- Full Time
- Immediately
- 284 South Avenue, Poughkeepsie, NY 12601
- 5/27/24
Benefits:
- Competitive compensation
- Medical, Dental, and Vision insurance
- 401(k) Retirement Savings Plan with substantial company match
- Life and Travel Insurance
- Tuition Assistance
- Wellness Reimbursement Program
- Paid Holidays and Vacation
What is a Gas Planning Engineer?
A Gas Planning Engineer performs assignments related to the planning, design, construction, operation, maintenance, and compliance of our natural gas systems with required codes and standards, innovation, and modernization at the forefront.
What does a Gas Planning Engineer do?
Typical assignments could include, but not be limited to:
- Manages capital construction projects and programs
- Develops gas system modernization plans and automation schemes
- Enhances and automates natural gas safety and compliance processes
- Analyzes and optimizes the inspection and maintenance of the gas transmission and distribution system
- Oversees research and development projects to improve the efficiency and environmental footprint of the natural gas system
- Develops and updates gas construction standards, pipe joining manuals, and operations and maintenance procedures
- Designs and troubleshoots natural gas pipeline corrosion prevention systems
- Performs gas system simulations and models and develops solutions to enhance operations
- Designs and manages the construction of gas regulator stations and transmission facilities
- Interfaces with the Department of Public Service Staff regarding Central Hudson’s gas system activities
- Provides support for storm and/or gas emergency restoration efforts
What does it take to be a Gas Planning Engineer?
Required:
- Bachelor’s degree in engineering
- Proficiency with Microsoft Office Suite (e.g. Word, Excel, PowerPoint) and the ability to learn new computer software programs quickly
- Must be available to respond to gas and electric emergencies outside of normal business hours as required
- Must perform all tasks safely and design with safety in mind
- Must be dedicated to continuous improvement and have the initiative to work independently as well as collaboratively in a team environment
- Flexibility to multitask and operate under pressure in a fast-paced work environment
- Well-developed written/verbal communication skills
- Excellent problem-solving skills, with innovation in mind
- Strong analytical, organizational and quantitative skills
- Valid driver’s license
Preferred:
- Field of study in mechanical, civil or electrical engineering
- Experience working in the regulated utility industry
Applications will be accepted until May 17, 2024.
This position has a career path which allows for advancement opportunities within a job series. The title and level are commensurate with experience. Pay range: $78,900 - $187,600
Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA FEDERAL CONTRACTOR
- Full Time
- Immediately
- 284 South Avenue, Poughkeepsie, NY 12601
- 5/28/24
Benefits:
- Competitive compensation
- Medical, Dental, and Vision insurance
- 401(k) Retirement Savings Plan with substantial company match
- Life and Travel Insurance
- Tuition Assistance
- Wellness Reimbursement Program
- Paid Holidays and Vacation
What is an Engineer - Electric System Protection?
This job posting is specific to our Substation Engineering and Operations Group. An Electric System Protection Engineer performs engineering assignments related to the design, construction, compliance, analysis and performance of the company’s electric system.
What does an Engineer - Electric System Protection do?
- Performs short circuit studies used to aid in the design of protection systems for transmission lines, transformers, bus work, and distribution circuits
- Develops reclosing and sectionalizing schemes for transmission lines and distribution circuits
- Develops automation and control schemes for substations
- Develops substation SCADA configurations for Remote Terminal Units (RTU’s)
- Assists in the development and reviews substation schematics
- Develops and maintains computer software and databases for studies and system protection needs
- Develops substation protection and control schemes for the safe integration of alternative energy sources, integrating current technology with future state goals for system reliability.
- Reviews relay and protection system operations for system events for correctness and recommends corrective action as required
- Manages large, complex projects with critical timelines, demonstrating improvement with each assignment and an ability to incorporate multiple unscheduled projects/assignments without negative impacts to previously assigned work/goals
- Maintains effective working relationships with and is responsive to fellow employees, customers and all the Company’s external relationships
- Supports/ Maintains compliance with all applicable NERC Reliability and CIP Standards
- Represents Central Hudson in industry activities and organizations such as NYISO, EPRI, NYSRC, NPCC, etc.
- Reports issues and recommendations in an objective, clear, and concise manner to peers, supervisors, and managers
- Identifies and promotes innovative solutions to engineering problems and/or enhancements to existing processes
- Investigates planning methods and procedures of the electric utility industry
- Provides support for storm restoration efforts
What does it take to be an Engineer - Electric System Protection?
Required:
- Bachelor’s degree in engineering
- Proficiency with Microsoft Office Suite (e.g. Word, Excel, PowerPoint, Access) and the ability to learn new computer software programs quickly
- Flexibility to multitask and operate under pressure in a fast-paced work environment
- Proficient written/verbal communication skills
- Excellent problem-solving skills, with innovation in mind
- Strong analytical, organizational and quantitative skills
- Must perform all tasks safely and design with safety in mind
- Ability to actively participate and lead discussions in industry groups
- Valid driver’s license
Preferred:
- Bachelor’s degree in electrical engineering
- Power system engineering experience
- Significant experience in the regulated Electric and/or Gas Utility industry; participation in utility industry/policy working groups
- Experience working with NYISO (or any ISO) and knowledge of transmission planning & policy
- Knowledge of and experience with New York state energy policy matters
Applications will be accepted until May 23, 2024.
This position has a career path which allows for advancement opportunities within a job series. The title and level are commensurate with experience. Pay range: $78,900 – $187,600
Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA FEDERAL CONTRACTOR
- Full Time
- Immediately
- 284 South Avenue, Poughkeepsie, NY 12601
- 5/31/24
Benefits:
- Competitive compensation
- Medical, Dental, and Vision insurance
- 401(k) Retirement Savings Plan with substantial company match
- Life and Travel Insurance
- Tuition Assistance
- Wellness Reimbursement Program
- Paid Holidays and Vacation
What is a Sustainability & Risk Management Administrator?
The Sustainability & Risk Management Administrator works within the Sustainability and Risk department to coordinate activities in support of sustainability and insurance programs on behalf of the Company. This role has a focus in applying principles of Risk Management to analyze Central Hudson’s assets, earnings and risk information to prepare policies and reports. Risks can stem from a variety of sources including financial risks, legal liabilities, technology issues, accidents, and natural disasters. This role provides support for and maintains insurance relationships on behalf of the company. This role works closely with other departments within the Company to ensure appropriate accounting treatment and invoicing of financial transactions takes place as well as contributing to forecasting activities for the Company. This role supports the Sustainability Administration in the gathering of data for reporting activities.
What does a Sustainability & Risk Management Administrator do?
- Manages daily insurance and hedging activities and reports
- Supports the preparation of annual budgets
- Supports the preparation of monthly and annual financial forecasts
- Implements best practices in Risk and Sustainability
- Responsible for the compilation and analysis of data in the preparation of reports and filings with regulatory agencies and other outside constituencies
- Involved with Risk Management and Sustainability activities
- Ability to project manage
- Assists with special projects as needed
- Provides support for storm/emergency restoration efforts
What does it take to be a Sustainability & Risk Management Administrator?
Required:
- Bachelor’s degree in Accounting, Finance, Business, Economics, or related field with at least 2 years of relevant work experience. In lieu of a bachelors degree, an associates degree in the aforementioned fields and 4 years of relevant work experience
- Strong analytical, quantitative, organizational, and written/verbal communication skills
- Strong computer skills including proficiency with Microsoft Office Suite (e.g. Word, Excel, PowerPoint) and the ability to learn new computer software programs quickly
- Ability to work individually or as a team (with internal team members or cross functional teams)
- Ability to adapt to a variety of assignments and manage a number of projects in a deadline-oriented, fast-paced environment
- Valid driver’s license
Preferred:
- Experience with Compliance programs
- Experience with Insurance and Risk programs
Applications will be accepted until May 23, 2024.
This position has a career path which allows for advancement opportunities within a job series. The title and level are commensurate with experience.
Pay range: $78,900- $144,900
Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA FEDERAL CONTRACTOR
- Full Time, Part Time
- Immediately
- 284 South Avenue, Poughkeepsie, NY 12601
- 5/31/24
Human Resources Generalist
On-site, Poughkeepsie, New York
Overview:
The Human Resources Generalist provides clients with product offerings in a consultative fashion while also ensuring overall client satisfaction with products and services provided by NYS Certified PEO. Serves as a Subject Matter Expert (SME) with small to mid-size clients with HR business needs. Maintains ongoing relationship with client contacts and acts as the primary point of contact for Professional Employer Organization (PEO). Works collaboratively with internal partners to provide clients with effective resources for HR compliance requirements andassist in enhancing employee culture and relations. This role will be responsible to assist in providing guidance to clients in relation to Federal and State (NY) HR/Employment Law in conjunction with the Director of Human Resources. The goal of the HR Generalist and department is to empower and educate clients in the myriad of HR issues facing small to moderate sized businesses.
Human Resources Generalist Qualifications:
- Bachelor's Degree or relevant experience (5+ years) in a HR Generalist or managerial capacity with Employee Relations experience and varied industry understanding.
- Ability to work onsite Monday thru Friday in Poughkeepsie.
- Exceptional attention to detail with strong communication acumen; written and verbal.
- Motivation to develop skills to keep pace with changing landscape of HR.
- Capacity to commute locally, during normal working hours, up to 25% of the time
Human Resources Generalist Responsibilities:
- Services clients and provides consultative guidance to ensure appropriate resolution of client issues. Partners and collaborates with internal departments/subject matter experts in delivering actionable responses or plans to client’s concerns.
- Collaborates with clients on Employee Handbooks updates for legal compliance, industry standards and clarity of benefit implementation. This includes the creation, review, and enhancement of employee handbooks utilizing relevant software.
- Provides consultative guidance and advice to clients in the areas of Performance Management, Recruiting and Retention Strategies, Compensation, Performance Development, Employee Engagement, Employee Relations, Compliance, Regulations, and Culture Enhancement.
- Responsible for ensuring shared employees are compliant with all required training/certifications.
- Communicates and interprets HR policies and procedures while providing remedies for any employee relations issue that may arise. Seeks appropriate guidance and support from Director of HR and Legal counsel as applicable.
- Maintains an awareness of HR trends and conducts training based on available resources.
- Promotes high-quality customer service to clients.
Compensation:
Benefits offered to employees include Medical, Dental, Vision, Paid Family Leave, Life Insurance, 401(k) Retirement, Holidays, Vacation and Sick days. Compensation for this position will be commensurate with experience and provide the successful candidate with extensive experience in a large number of industries.
This is an exceptional opportunity for an HR Professional that is looking to provide consultative HR expertise to business leaders throughout the Hudson Valley.
Why choose Ethan Allen Workforce Solutions? We offer many entry level administrative positions that are great for candidates who are looking to expand their skill set or get their foot in the door with many companies in the Hudson Valley. We’ve built our relationships with clients based on the candidates we send them, and they trust that we will send them top quality candidates. Candidates love working with us because we are able to find them work quickly. Our employees are paid on a weekly basis and are afforded the opportunity to enroll in our health insurance plan. Many of our positions are temp-to-hire, meaning that after a certain amount of time, the client can choose to hire our employee as one of their own.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- Poughkeepsie, NY 12601
- 5/28/24
Position: Benefits Manager
Location: Poughkeepsie, NY
Type: Temporary (No end date specified)
Pay: $30-$40 per hour
Schedule: Monday - Friday, 8:30 AM - 4:30 PM
Job Description: We are seeking an experienced and detail-oriented Benefits Manager to join our team in Poughkeepsie, NY. This is a temporary position with no specified end date, offering competitive hourly compensation.
As a Benefits Manager, you will be responsible for overseeing and managing the administration of employee benefits programs. Your primary duties will include:
- Administering health, dental, vision, and retirement plans
- Managing leave of absence programs and employee wellness initiatives
- Ensuring compliance with relevant laws and regulations
- Handling benefits-related inquiries and resolving issues
- Coordinating with insurance carriers and vendors
- Conducting benefits orientations and providing ongoing education to employees
Benefits Manager Requirements:
- Minimum of 5 years of experience in benefits administration
- Proficiency with benefits management systems; experience with Paylocity is a plus
- Strong knowledge of benefits laws and regulations
- Excellent communication and interpersonal skills
- Detail-oriented with strong organizational abilities
- Ability to handle sensitive and confidential information with discretion
If you have a proven track record in benefits administration and are ready to take on a key role within our organization, we encourage you to apply. Your expertise will help us provide exceptional support to our employees and ensure the smooth operation of our benefits programs.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $30-$40 Hour
- Poughkeepsie, NY 12601
- 5/28/24
Looking for professional/ skilled RN - Floor Nurse for a client near Goshen. This is a full time, long term position. We are currently staffing for 3pm-11pm or 11pm-7am shifts - minimum 3 shifts per week, and every other weekend is required.
Great hands-on experience working in a clinical setting with geriatric patients. Weekly paycheck! Recent graduates are encouraged to apply.
Responsibilities of the Registered Nurse:
- Administering medical care and prescribed treatments to patients
- Serving as a liaison between patient, family, community and healthcare providers to advocate for health care and a healthy environment
- Under the direction of the Director of Nursing, assessments, treatments, medication administration
- Working in a skilled Nursing and rehab environment
- Must be able to float to different units and floors
Requirements of the Registered Nurse:
- 6 months of nursing experience
- Current NYS RN License in good standing
- Previous experience with the geriatric population
- Must meet all other medical compliance guidelines
- Physical, PPD, Immunizations, CPR and malpractice required
- Must be flexible to float as needed to the following: long term care unit, Alzheimer’s unit and rehab unit as needed
- Must have organization skills and be familiar with EMR system
Compensation for the Registered Nurse
The starting salary for this position is $45-$55 hourly.
Immediate consideration - if you’re interested in this position, submit a resume and apply today!
Why choose Ethan Allen Workforce Solutions? We work one-on-one with job seekers. Each of our Staffing Specialists is trained in one division, so they get to know those clients and become experts in that field. Your resume will never be lost in the ‘black box’ and you will never hear an automated call during office hours.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time, Part Time
- Immediately
- $45-$55 Hour
- Goshen, NY 10924
- 5/28/24
Job Title: Construction Bookkeeper
Location: Salt Point, NY
Type: Temporary to Permanent
Salary: $25 - $30 per hour
Schedule: Monday - Friday, 8:00 am - 4:30 pm
Are you a detail-oriented individual with a knack for numbers and a passion for the construction industry? We are seeking a Construction Bookkeeper to join our team in Salt Point, NY. This is an excellent opportunity for someone with experience in both QuickBooks and construction to showcase their skills in a dynamic and growing environment.
Construction Bookkeeper Requirements:
- Previous experience as a bookkeeper, preferably in the construction industry
- Proficiency in QuickBooks and Microsoft Excel
- Strong attention to detail and accuracy
- Excellent organizational and time management skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Knowledge of construction terminology and processes is highly desirable
Construction Bookkeeper Responsibilities:
- Manage all aspects of accounts payable and receivable
- Process payroll accurately and efficiently
- Maintain organized financial records for multiple construction projects
- Reconcile bank statements and credit card transactions
- Assist with budgeting and financial forecasting
- Generate reports for management as needed
- Ensure compliance with all accounting standards and regulations
If you are a self-motivated individual with a passion for numbers and a desire to grow in the construction industry, we want to hear from you! This is a temporary-to-permanent position with competitive hourly pay and the opportunity for advancement. Apply today!
Why choose Ethan Allen Workforce Solutions? We offer many entry level administrative positions that are great for candidates who are looking to expand their skill set or get their foot in the door with many companies in the Hudson Valley. We’ve built our relationships with clients based on the candidates we send them, and they trust that we will send them top quality candidates. Candidates love working with us because we are able to find them work quickly. Our employees are paid on a weekly basis and are afforded the opportunity to enroll in our health insurance plan. Many of our positions are temp-to-hire, meaning that after a certain amount of time, the client can choose to hire our employee as one of their own.
Ethan Allen Workforce Solutions are Equal Opportunity Employers
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $25-$30 Hour
- Poughkeepsie, NY 12601
- 5/28/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
The Desk Clerk performs receptionist and customer service work helping to represent Mohonk Mountain House in the best way possible as they often serve as the guest’s first impression of the resort. The Desk Clerk is responsible for checking guests in/out of rooms graciously, efficiently, and accurately. They are responsible for processing charges and payments and demonstrating knowledge of billing and payment options. The ideal candidate would be courteous, self-motivated, friendly, and detail-oriented and provide accurate information about all resort amenities and services. Computer proficiency and the ability to effectively communicate via telephone, email, and in person are essential.
ESSENTIAL JOB FUNCTIONS:
- Process guest check-ins using established resort procedures. Verify registration cards for the correct information and obtain guest signatures and any necessary paperwork.
- Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
- Promote and recognize customer loyalty and provide exceptional service.
- Set-up guest reservation billing accounts for each person checking-in according to requests/requirements (shares, separate room rates/tax/incidentals, routing, comps)
- Collect information for guest billing, including tax exempt status information, credit card, check, or cash
- Assist customers with questions regarding their existing reservations. Make future reservations
- Understand reservation codes, other input codes, and special traces.
- Enter and confirm reservations in the property management system with the utmost accuracy and detail to capture important information.
- Generate and communicate daily traced requests, special attention guests, and VIPs for the front desk and other departments.
- Make Dining Reservations for hotel guests of the resort.
- Prepare key packets and registration card arrival boxes for reserved designated group business.
- Organize guest registration cards by filing all cards accurately in room number order.
- Provide information to guests on luggage storage, parking and retrieval of vehicles, and loading of luggage into cars for departure.
- Maintain a complete knowledge of all resort features, services, and activities (i.e. hours of operation, daily house counts, number of arrivals and departures, scheduled group and transient events, room availability, room types, rates, promotions, and amenities, locations of services and facilities).
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
- Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
- Understand and comply with resort and departmental policies and procedures including required uniform and dress code policies. Maintain a professional, neat, and well-groomed appearance and wear required department-issued uniform.
- Provide professional customer service with a desire to exceed, including exceptional verbal and written communication skills.
- Demonstrate computer proficiency with Microsoft Office software (Outlook, Word, and Excel). OPERA Software knowledge a plus.
- Utilize Payment Card Industry (PCI) compliance standards to protect credit card and personal information.
- Attend required coaching and training sessions as scheduled to review service quality and productivity.
- Maintain a complete knowledge of: All resort features, services, and activities, along with hours of operation; Daily house counts, along with arrivals and departures; Scheduled group and transient activity sheets; Room availability; Room types, rates, promotions, and amenities; Dining locations and hours of operations.
- Answer telephone calls and emails in a clear and professional manner using the correct greeting and grammar usage.
- Transfer special unrelated front desk telephone calls to the appropriate departments
- Advise guests of messages (telephone, fax, etc.) and package deliveries.
- Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
- Maintain an assigned cash bank and insure accuracy of contracted amount. Follow proper accounting procedures for deposits, refunds, rate adjustments, and end of shift audits. Adhere to cashiering and accounting policies.
- Process adjustment vouchers, paid-outs, miscellaneous charges, and room charges. Cash guests personal checks according to Mohonk Mountain House procedure. Settle guest room accounts.
- Perform an audit via Opera (PMS) programming (balance receipts) and return bank at close of shift in accordance with Mohonk Mountain House standards.
- Take information on shopping orders and relay information to the Guest Services Shopper.
- Process guest and employee dry cleaning requests accurately according to procedures. Inspect and confirm receipt of laundry from the cleaner.
- Provide transportation information and directions to guests. Book trip arrivals and departures via Mohonk Mountain House Transportation.
- Follow opening and closing procedure checklists.
- Document guest requests, concerns, and needs; and immediately communicate with appropriate departments/personnel. Follow-up to make sure the guest is satisfied with the resolution using Mohonk Mountain House Second Effort procedures.
- Keep a clean and neat work station, restock office supplies and paper supplies as necessary.
- Work in office setting subject to continuous interruptions and background noises.
- Work extended periods of time viewing a computer video monitor and input information with a keyboard.
- Work under stress from contact with public, demanding deadlines and changing priorities and conditions. Maintain a calm demeanor when under pressure.
- Maintain professional composure and use good manners on the telephone and in person.
- Be dependable, responsible, and punctual and; and maintain good attendance.
- Learn and effectively process job responsibilities efficiently and confidently.
- Demonstrate organizational skills, proofreading skills, an attention to detail, and produce well-written, error-free copies.
- Work productively and efficiently with or without supervision when performing routine tasks.
- Maintain a flexible work schedule including days/nightsweekdays/weekends, holidays, and during peak periods of business.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Escort guests and show various room types.
- Lift up to 15 pounds (i.e. brochure, folio paper, registration card, and envelope boxes) from ground level to above head and carry distance of up to 100 feet with/ without assistance. Walk up to 3 miles per day.
- Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, or stand for up to 5 hours at a time. Navigate up to six flights of stairs.
- Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Maintain focus on the job task at hand to think clearly and quickly.
QUALIFICATIONS:
- High school diploma or equivalent required
- Hospitality or customer service experience required or degree in hospitality, business finance, or accounting.
- Cashiering or banking experience preferred
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 5/30/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Responsible for check-in and check-out of hotel guests courteously and efficiently while maintaining a high level of guest satisfaction. Maintain the resort’s communication by processing incoming and outgoing calls for guests and employees. Responds to emergency situations in a calm, efficient manner by following Mohonk’s Emergency Guide and Response Manuals. Responsible for accounting functions as they relate to processing the business day and accompanying reports.
ESSENTIAL JOB FUNCTIONS:
•Represent Mohonk to the guest so as to promote customer loyalty and provide an exceptionally high level of service.
•Understand and comply with resort and departmental policies, procedures, and customs including required uniform and dress code policies.
•Provide professional customer service with a desire to exceed including exceptional verbal and written communication skills.
•Answer telephone calls and emails in a clear and professional manner using the correct greeting and grammar usage.
•Transfer incoming telephone calls to the appropriate extensions and departments.
•Display effective computer literacy skills and be familiar with Microsoft Office software (Outlook, Word, and Excel). OPERA Software knowledge a plus. Use Payment Card Industry (PCI) compliance standards to protect credit card and personal information.
•Attend required coaching and training sessions as scheduled to review service quality and productivity.
•Maintain a complete knowledge of: All resort features, services, and activities, along with hours of operation; Daily house counts, along with arrivals and departures; Scheduled group and transient activity sheets; Room availability; Room types, rates, promotions, and amenities; Dining locations and hours of operations.
•Understand proper accounting procedures for deposits, refunds, rate adjustments, and end of shift audits.
•Understand reservation codes, other input codes, and special traces.
•Adhere to cashiering and accounting policies.
•Process adjustment vouchers, paid-outs, miscellaneous charges, and room charges.
•Cash guests personal checks via established Mohonk procedure.
•Settle guest room accounts.
•Count a bank and ensure proper amount is present.
•Perform an audit via Opera (PMS) programming (balance receipts) then put cash envelope (with witness present) in the drop safe.
•Process guest check-ins using established resort procedures. Ability to verify registration cards for the correct information and obtain guest signatures and any necessary paperwork.
•Maintain a working knowledge of, but not limited to: Avaya PBX System, Portable Radio System, Paging System, Opera PMS software, Reservations Assistant software.
•Communicate clearly in a precise manner on the telephone, paging system, pagers, and in person with a clear and pleasant speaking voice.
•Operate the emergency alarm notifier and/or implement appropriate emergency procedures and remain calm in an emergency situation.
•Analyze problems and develop and implement action plans to address problems.
•Act as the Manager on Duty (MOD) in the event of an emergency until the on-call overnight MOD arrives on the scene.
•Record and maintain the Second Effort log for maintenance, housekeeping, and conference services requests and follow-up to guest and employee request/issues.
•Log/write and deliver incoming/outgoing messages/faxes for guests and employees.
•Access all functions of the property management software as it relates to guest service/information to answer questions.
•Reserve day-of dinner reservations for overnight guests.
•Work well with guests and fellow employees to resolve complaints/issues in a positive manner.
•Demonstrate enjoyment working with people in a service position.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•Remain stationary at assigned posts for extended periods of time either standing or sitting.
•Lift as much as 20 pounds from ground level to waist level and carry a distance of up to 50 feet with/ without assistance. Walk up to 5 miles per day.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Read a computer monitor and enter pertinent data into the computer with a keyboard.
•Hear requests from guests as well as co-workers and management.
•Maintain focus on the job task at hand to think clearly and quickly.
•Flexible with work schedule.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Be dependable, responsible, and punctual and; and maintain good attendance.
•Learn and effectively process job responsibilities efficiently and confidently.
•Demonstrate good organization skills and attention to detail efficiently.
•Maintain a professional, neat, and well-groomed during work shifts.
QUALIFICATIONS:
•Prior hospitality or customer service experience preferred
•Prior overnight shift experience preferred
•Prior experience with PBX or similar communication consuls preferred
•High School Diploma
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 5/30/24