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It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Full Time Salary Range: $35.90 - $37.90 Hourly Job Shift: Day Job Category: Health Care DescriptionRESPONSIBLE TO POSITION CLASSIFICATIONS Director of Nursing Hourly/Non-Exempt DIRECTLY SUPERVISES AND EVALUATES None IS BACK UP TO: Skilled Nursing and Al/GV Med Nurses IS BACKED UP BY: Nurse Educator, LPN WOODLAND POND CONFORMANCE STATEMENT In the performance of their respective duties and responsibilities, all employees are expected to conform to the following: · Performing quality work with or without direct supervision · Interacting professionally with other employees, residents, guests, and all others · Working effectively and in accordance with the Woodland Pond Communication Fundamentals · Completing tasks independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations · Complying with all federal, state and local standards, guidelines and regulations as well as Woodland Pond policy and procedure at all times POSITION SUMMARY This is a multi-pronged position for an LPN, with reporting responsibilities to two parties as follows: · Physician Practice Support – provides physician practice support to the on-site physician satellite office. · Employee Health Nurse – provides essential functions of an employee health nurse for the employees of Woodland Pond. · Trained Nurse for SNF and AL/GV · Provides survey prep and mock survey duties as required and assigned by DON ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Physician Practice Support: - Performs all pre-examination procedures on all patients of the on-site physician satellite office including (CF*): Scheduling patient appointments Insurance verification Establishment of new patient medical record Checking-in patients for appointments - Performing standard pre-appointment intake procedures prior to patient’s examination by physician / nurse practitioner, including (CF*): Verbal screening in accordance with the standards of the practice Vital sign collection, pre-exam Height and weight collection, pre-exam Assisting physician or nurse practitioner during patient examination as needed (CF*) - Performing post-examination procedures as directed by physician or nurse practitioner, including administration of vaccinations, processing orders for prescriptions, coordinating follow up care, etc. - Assuring all required medication reconciliation is completed · Coordinates with the Woodland Pond unit nurses to manage medication, treatment, and follow-up care. · Maintains an adequate supply of equipment and tools needed by the physician practice on-site satellite location. · Proficient user of all EMRs in use by all phyisicians · Understands and takes ownership of compliance with all quality assurance and performance improvement standards set forth by the physician practice. · Maintains regulatory compliant medical records on each patient of the physician practice on-site satellite location. · Actively participates in all infection control related protocols · All other duties as assigned. Employee Health: · Performs all activities of an employee health nurse for a healthcare facility, including: For newly hired employees: Reviews pre-employment health assessment forms for newly hired employees completed by 3rd party agency (FirstCare). Reports anomalies to Director of Human Resources.(CF*) For all employees: Maintenance of an employee health file for each employee containing, at a minimum: Results of initial pre-employment exam Results of each annual employee health assessment Proof of annual flu shot / declination (CF*) Maintenance of an up to date list of the status of the annual employee health assessments for all Woodland Pond employees Performance of annual employee health assessments for all Woodland Pond employees in a timely manner, and all related record keeping. Annual administration of all available vaccines to all interested staff, and maintenance of all related records of administered vaccines and declined vaccines. (CF*) Is a certified OSHA N-95 Fit Tester and performs all N-95 Fit testing as required for all applicable staff at WP upon hiring and annually, and maintains required records. Maintaining an adequate supply of the tools and equipment needed to perform annual employee health assessments. Keeps current on employee health best practices and recommends improvements accordingly. Actively participates in all infection control related protocols. All other duties as assigned. Trained Nurse for Skilled Nursing and AL/GV: Administrative functions: · Notifies the RN on-call, Director of Nursing, and Administrator on call as required (*CF) · Participates actively with IDT and follows-through on actions determined by the Team · Serves as a resident advocate and ensures resident rights are maintained (*CF) · Supports the medical staff · Works collaboratively with all departments at Woodland Pond · Works with staff in the planning of the unit’s services, programs, and activities (*CF) · Ensures consistency between both floors in nursing care (*CF) · Ensures staff comply with polices and standards of care (*CF) · Ensures completeness of Accident and Incident reports (*CF) · Promotes mission and values of Woodland Pond at New Paltz (*CF) · Serves as a leader and resource for nursing staff (*CF) · Ensures safe quality care is provided to the resident’s daily, and essential information is communicated to provide appropriate continuity of care from admission to discharge (*CF) · Is a liaison with residents, families, and other departments to adequately plan for and provide resident care (*CF) · Ensures accurate, appropriate, and complete documentation by all nursing staff · Provides medications and treatments as assigned (*CF) · Documents according to policies (*CF) Care Plan, Kardex, MDS: · Ensures accuracy of each · Effectively communicates the plan of care · Ensures that resident care plan is followed Communication: · Ensures appropriate and ongoing communication to the resident, family, staff, MD, IDT, etc. · Uses communication to enhance quality of resident care and staff working environment Personnel/Staff Development: · Responsible for employee praise and discipline as necessary · Actively participates with staff education · Promotes an environment of learning · Conducts routine staff audits to ensure care is being delivered per care plan and medical staff orders · Ensures work consistency among staff · Promotes a positive, friendly work environment Equipment and Supplies: · Ensures appropriate equipment and supplies are available and monitors that supplies are utilized appropriately to avoid waste (*CF) Quality Assurance: · Constantly strives to enhance the resident and staff experience · Follows Woodland Pond policies and procedures, including HIPAA · Immediately reports unusual problem/accident/incident regarding resident care to RN (*CF) Safety/Infection Control: · Ensures staff compliance with standards and regulations · Reports potential outbreaks and takes appropriate measures to control/eliminate infection control exposures Staffing Coverage: · Assists with staffing and finding coverage for call-ins (*CF) Other Specific Requirements: · Must have patience, tact, a cheerful disposition, and be enthusiastic (*CF) · Must work harmoniously with others (*CF) · Seeks out new methods and principles to incorporate into the nursing practice · Creates and maintains an atmosphere of warmth, personal interest, positive emphasis, as well as a calm environment (*CF) · Able to make independent decisions (*CF) · Able to plan, organize, develop, implement, and interpret the programs, goals, objectives · policies and procedures necessary to provide quality care (*CF) · Promotes teamwork and collaboration among Woodland Pond staff members (*CF) Ongoing Education: · Encouraged to pursue ongoing education · Completes all required training and in-services · All other duties as assigned Provides survey prep and mock survey duties as required and assigned by DON Performs all assigned duties to support survey preparedness and regulatory compliance and best practice on all units as assigned by DON. GENERAL SKILLS AND ABILITIES · Maintains high standards for work areas, attitude and appearance · Understands that honesty and ethics are essential in the performance of duties · Possesses knowledge and skills necessary to provide services to and communicate with primarily elderly population · Has knowledge of the principles of growth and development over the life span · Able to assess data reflecting of the resident’s status and interpret the appropriate information needed identify each resident’s requirements relative to his/her age-specific needs · Maintains predictable and reliable attendance QualificationsQUALIFICATIONS1. Graduate of an accredited school of nursing; LPN with five years of experience2. Minimum of two years of nursing experience required, at least one of those years falling within the last five years. Two years of nursing with the geriatric population preferred3. Knowledge of blood borne pathogens and infection control techniques.4. Holds a current, valid nursing license to practice in NY State5. Working knowledge of Microsoft Office programs6. Excellent communication skills, both written and oral
- Full Time
- Immediately
- New Paltz, NY 12561
- 5/31/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Responsible for the preparation of fresh and wholesome meals for a hotel with a 600 hotel guest and 500 day guest capacity, ensuring smooth operation, proper sanitation, and sound management of up to 20 staff members.
ESSENTIAL JOB FUNCTIONS:
- Assume responsibility for the overall production of hot and cold foods associated with a la carte and buffet dining services which include Main Dining room, West Dining room, East Dining Room, Carriage lounge, and Banquets as assigned.
- Execute menus with complete oversight of kitchen set up, service, and breakdown of stations in regards to hot and cold foods for Mohonk Food and beverage functions.
- Communicate effectively with Front of the house management before, during, and after service.
- Conduct food tastings for development of future menu items and create standard recipes that can be taught to staff.
- Conduct shift briefings and menu training for front of the house staff as needed for new menu implementation
- Oversee and continue development of the chef’s table menus and execution
- Be able to assume Executive Sous Chef duties whenever needed
- Close kitchen following all departmental guidelines as it pertains to food safety, labor management, and kitchen checklists
- Be able to write menus, cost out using standard recipe cards, and ensure staff is trained on all aspects of prep lists assigned
- Work with theme program management to create special food demos and tastings for promotional events.
- Meet with Captains before service to address any special requests or dietary restrictions.
- Carry out supervisory responsibilities for a staff up to 20 in accordance with Mohonk Mountain House policies. Interview, hire and train employees; plan, assign, and direct work; appraise performance; reward and coach/counsel/discipline employees; address complaints. Monitor schedule daily to minimize overtime.
- Work with the Chef and Executive Sous Chef to ensure all products are ordered for and processed in accordance with Mohonk culinary standards. Work with purchasing to ensure any additional products outside of normal dining operations are ordered and used as required.
- Requisition food materials daily or as needed for the preparation of breakfast, lunch, and dinner services to be filled by the Receiving Department.
- Oversee kitchen and coordinate all hot and cold food preparations for dinner service ensuring food is presented in accordance with company specifications. Delegate prep work load for Garde Manger crew.
- Check all hot and cold foods prepped before service to ensure proper quality and quantities needed are at hand.
- Expedite for the entire service period ensuring each plate is of the highest quality possible.
- Learn, retain, and demonstrate a full knowledge and understanding of all menu offerings.
- Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Ensure proper portion, arrangement, and food garnish. Test foods ensure the correctness of the temperature of food.
- Prepare special dietary meals or substitute items.
- Maintain work spaces including stainless steel tables, equipment, dry storage shelves, walk-in refrigerators, upright freezer, and general sanitary condition of garde manger and vegetable prep area in a neat and orderly fashion.
- Provide relief coverage as needed for Exec Sous Chef. Execute on-line production of meal period and ensure all food product is used as effectively as possible. Monitor house counts on a daily and weekly basis for proper menu breakdown. Delegate and participate in food preparation for next day's shift.
- Demonstrate advanced knife handling skills and familiar with kitchen equipment and machines.
- Work on the line under time constraints, extreme temperatures, and high business volume.
- Bake, roast, broil, and steam meats, fish, vegetables, and other foods. Weigh, measure, and mix ingredients. Maintain an awareness of and minimize costs/expenses.
- Check the working condition of equipment and machinery in accordance with specifications.
- Operate and regulate temperatures of equipment such as ovens, stoves, grills, microwaves, steamers, kettles, and fryers.
- Meet with Food and Beverage managers to discuss daily services and special functions.
- Analyze problems and develop and implement action plans to address problems. Report to the Executive Sous Chef.
- Facilitate/attend shift briefings and actively participate daily.
- Inspect the work of others by touch, sight, sound, taste and smell for conformance to prescribed standards
- Maintain confidentiality of proprietary information; protect company assets.
- Offer consistently professional, friendly and proactive guest service while supporting fellow colleagues. Assist all staff in a professional manner ensuring our guest service is in accordance with company standards. Maintain good working relationships with coworkers, guests, and managers.
- Research industry trends regularly and maintain a current knowledge of common or trending practices in the industry. Maintain a knowledge of local, state, federal health and employment laws.
- Inventory and maintain equipment and supplies, initiate purchases, and safeguard equipment and supplies.
- Work clean and assume responsibility for kitchen organization and orderliness. Clean and scrutinize work stations periodically during work shift ensuring the cleanliness and maintenance of all work areas, utensils, and equipment.
- Follow kitchen policies, procedures and service standards. Follow all safety and sanitation policies when handling food and beverage. Handle hot items with care.
- Maintain food and cooler logs. Keep refrigerators and storerooms clean and neat. Ensure food and supply items are stored per standards. Ensure proper rotation of product in all refrigerators to minimize wastage/spoilage.
- Complete safety training and certifications when offered.
- Lift up to 50 pounds from ground level to waist height and carries a distance of up to 100 feet with/ without assistance. Walk up to 5 miles per day.
- Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 feet.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Identify safety hazards, report, and follow up to see that corrective action is taken. Inform Executive Chef, Executive Sous Chef of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
- Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Perform basic mathematical functions with recipes such as addition, subtraction, multiplication, and division.
- Prepare administrative reports in a clear, logical manner.
- Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
- Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
- Taste sweet, sour, bitter, and salty and demonstrate a sense of smell.
QUALIFICATIONS:
- Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
- Associates degree in Culinary Arts from accredited culinary school or 5-7 years experience in similar operation.
- Certified in food service sanitation practices and prevention of food borne illnesses.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 6/17/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Full Time Salary Range: $18.25 - $20.25 Hourly Job Shift: Day Job Category: Health Care DescriptionPorter Responsible to Position Classifications Environmental Services Coordinator Hourly/Non-exempt Directly Supervises and Evaluates None Is Back Up To: Housekeeper Is Backed Up By: Housekeeper WOODLAND POND CONFORMANCE STATEMENT In the performance of their respective duties and responsibilities all employees are expected to conform to the following: Performing quality work with or without direct supervision Interacting professionally with other employees, residents, guests, and all others Working effectively and in accordance with the Woodland Pond Communication Fundamentals Completing tasks independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations Complying with all federal, state and local standards, guidelines and regulations as well as Woodland Pond policy and procedure at all times Position Summary The Porter is responsible for caring for all carpets, floors, furniture and upholstery in all areas of the community. Assists in ensuring the safety, health, and morale of residents, visitors, and staff by providing a clean, attractive and safe environment with minimal disruption to others ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Collects and removes trash/recyclables from utility rooms and offices throughout the entire community (*CF) Disposes of trash and waste into proper containment areas (*CF) Assists to move new or existing residents and/or their belongings as directed Cleans/vacuums/extracts carpeting on a regularly scheduled basis throughout entire community (*CF) Performs major cleaning and disinfecting tasks as needed Assists with apartment cleaning as assigned Performs general maintenance tasks as requested Assists other housekeeping staff as directed by the EVS Coordinator or Director of EVS Adheres to all safety precautions while transporting and disposing of all waste and materials (*CF) Completes all required training and in-services All other duties as assigned GENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Able to work a flexible schedule, including weekends and holidays Maintains predictable and reliable attendance, wearing the appropriate uniform as assigned Qualifications High school graduate or HSE preferred Prior experience preferred Basic computer skills required Able to write legibly, takes oral and written instruction well Has demonstrated knowledge of appropriate skills for communicating with individuals of all ages, especially the elderly or geriatric population Degree of travel Occasional off-site meetings, seminars, and conferences Disruption to Routine Must adapt to frequent schedule changes. Possible overtime. Safety Hazards in Job Moderate physical and emotional stress associated with food service QualificationsQualifications High school graduate or HSE preferred Prior experience preferred Basic computer skills required Able to write legibly, takes oral and written instruction well Has demonstrated knowledge of appropriate skills for communicating with individuals of all ages, especially the elderly or geriatric population
- Full Time
- Immediately
- New Paltz, NY 12561
- 5/24/24
ENTRY LEVEL PROJECT ADMINISTRATOR POSITION AVAILABLE
Full Time or Part Time options available
Potential for advancement within the company
FT employees receive a comprehensive benefits package, including medical, dental, vision, 401K
Office Hours: Monday-Friday 8am-5pm
Location: Pleasant Valley
QUALIFICATIONS/REQUIREMENTS
- High School Diploma or GED
- Excellent written and verbal communication skills
- Proficiency with computers and Microsoft Office (Outlook, Word, Excel)
- Ability to multi-task, time manage, organize and have close attention to detail
- Self-motivated with the willingness to learn
- Be a team player and work well with others
- Experience in an office setting a plus
- Experience in the construction industry is helpful but not required
- Interest and/or knowledge in the HVAC and plumbing industry is helpful but not required
JOB DESCRIPTION
- Gather construction specification data and organize into cohesive submittal documentation
- Provide submittal documentation to various agencies in a timely manner
- Organize project closeout documentation, including operation and maintenance manuals and warranties
- Assist and coordinate with Project Management team to provide deliverables in a timely manner
- Communicate with various outside agencies to determine requirements for submittal documentation
- Coordinate with field staff and foremen to properly provide as-built documentation
- Help office staff and Project Management team with other tasks as needed
- On the job training for entry level position
- Full Time, Part Time
- Immediately
- 11 Charles Street, Pleasant Valley, NY 12569
- 6/18/24
Hudson Valley Credit Union is currently recruiting for the position of Quality Assurance Lead. Primary Functions: Analyzes business and technical requirements, identifies program/project needs, develops the testing strategy, plan, approach, scenarios, test cases, and performs or coordinates the functional testing and performance testing for the credit union technologies. This position works closely with peers, stakeholders and end users to ensure quality deliverables have technical compatibility and user satisfaction. The Quality Assurance Lead ensures software testing and QA best practices are built and followed.
Responsibilities
Assist in creating an overall IT quality strategic roadmap and approach to quality assurance that will ensure required performance and functionality of HVCU’s technology and applications.
Assist in the creation of end-to-end test strategies for testing of major platform and application deployments, upgrades, and maintenance. Follow best practices for quality assurance processes and perform them in a timely and efficient manner.
Create quality assurance and testing standards to be adhered to by all HVCU staff. Educate and guide business users on the importance of quality assurance/testing and their practices.
- Design, develop and maintain automation for validating data to ensure data quality and consistency.
- Lead quality assurance plans to support system integrations, conversions and migrations.
Partner with HVCU’s Project Management Office in the creation of quality assurance and activities in project plans.
Provide oversight, guidance and management to quality assurance 3rd parties providing services to HVCU to achieve assurance goals in a cost effective manner.
Increase team capacity through the use of automated solutions to enable speed and agility in meeting business needs.
Develop control processes and scorecards to monitor data and reporting issues to produce QA test result reports, in an effort to drive and coordinate issue resolution with responsible parties.
Ensure solutions within the environment follow established guidelines, policies, and technical frameworks.
Act as a liaison and collaborate with business clients, technology personnel, and support providers to track and implement business requirements, drive efficient and effective discussions regarding QA best practices and implement strategies throughout the life cycle of projects or process improvements.
Keep current with technology trends, solutions, and vendors.
Perform other job-related duties as necessary.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- Bachelor’s Degree in IT/Computer Science or related field is required.
- Minimum 8 years experience creating and executing the testing of plans and strategies is required.
- Minimum 5 years technology experience is required.
- Work history in a Credit Union or financial institution is preferred.
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Bachelor’s Degree in IT/Computer Science or related field is required.
- Minimum 8 years experience creating and executing the testing of plans and strategies is required.
- Minimum 5 years technology experience is required.
- Work history in a Credit Union or financial institution is preferred.
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
Assist in creating an overall IT quality strategic roadmap and approach to quality assurance that will ensure required performance and functionality of HVCU’s technology and applications.
Assist in the creation of end-to-end test strategies for testing of major platform and application deployments, upgrades, and maintenance. Follow best practices for quality assurance processes and perform them in a timely and efficient manner.
Create quality assurance and testing standards to be adhered to by all HVCU staff. Educate and guide business users on the importance of quality assurance/testing and their practices.
- Design, develop and maintain automation for validating data to ensure data quality and consistency.
- Lead quality assurance plans to support system integrations, conversions and migrations.
Partner with HVCU’s Project Management Office in the creation of quality assurance and activities in project plans.
Provide oversight, guidance and management to quality assurance 3rd parties providing services to HVCU to achieve assurance goals in a cost effective manner.
Increase team capacity through the use of automated solutions to enable speed and agility in meeting business needs.
Develop control processes and scorecards to monitor data and reporting issues to produce QA test result reports, in an effort to drive and coordinate issue resolution with responsible parties.
Ensure solutions within the environment follow established guidelines, policies, and technical frameworks.
Act as a liaison and collaborate with business clients, technology personnel, and support providers to track and implement business requirements, drive efficient and effective discussions regarding QA best practices and implement strategies throughout the life cycle of projects or process improvements.
Keep current with technology trends, solutions, and vendors.
Perform other job-related duties as necessary.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Poughkeepsie, NY 12603
- 5/30/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Serve as the primary point of contact related to Recreation, Spa and Meal reservations for in-house guests. This staff person will have very high levels of guest contact. In addition to assisting guests with reservations for activities, this staff member will serve as contact point for Mohonk Staff members looking to provide further guest experience enhancements. This person will be responsible for the coordination and maintenance of the Central Stairs information boards related to content and appearance.
ESSENTIAL JOB FUNCTIONS
- Greet guests immediately with a friendly and sincere welcome.
- Use a clear, understandable speaking voice, exercise judgment, respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. according to individual needs.
- Learn and retain a current knowledge of all Mohonk Mountain House offerings for food and beverage, recreation, and other services.
- Learn and retain a knowledge of Mohonk Mountain House history, family history, policies and values.
- Demonstrate a current knowledge of the various attractions, activities and events available in Ulster, Dutchess, and Orange Counties. Provide directions.
- Demonstrate a basic knowledge of other attractions in the Hudson Valley Region. Provide directions.
- Demonstrate a basic knowledge of all mass transportation and rental services available to/from Mohonk Mountain House and the metro areas of New York, New Jersey and Connecticut.
- Demonstrate a familiarity with the services and floorplans of Stewart, Albany, Westchester, JFK, Laguardia, and Newark airports as well as Port Authority Bus Terminal of NYC, and Grand Central Station. Have a basic understanding of the New York City Subway system.
- Work with external companies to arrange excursions to surrounding area attractions on behalf of the guest.
- Maintain a current knowledge of reputable restaurants, bars, eateries, retail, and other services available in Ulster County.
- Create and consistently maintain a quality work environment that is conducive to "Legendary" service.
- Work in conjunction with the Front Desk staff and other departments to accommodate guest information needs/services.
- Maintain open, concise, and consistent communication with management, co-workers and guests.
- Book guest reservations for in-house dining, spa, recreation and other services utilizing various windows based reservations system/point of sale.
- Enter and confirm reservations in the systems with the utmost accuracy and detail to capture all important information. Assist guests with questions regarding their existing reservations.
- Process special requirements and needs for guests through the proper channels so that the requests and needs are met accurately and to the guest’s satisfaction and safety.
- Work productively and efficiently with or without supervision when performing routine tasks.
- Take responsibility for guest concerns: listen, empathize, apologize, resolve and never prove the guest wrong.
- Maintain confidentiality and use discretion and proper judgment in all matters, at all times.
- Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
- Demonstrate proper accounting procedures for deposits, refunds, rate adjustments and end of shift audits.
- Work under stress from contact with public, demanding deadlines and changing priorities and conditions.
- Remain calm and alert during heavy resort activity. Plan and implement detailed steps by using experienced judgment and discretion.
- Act calmly and effectively in emergency situations and maintain a full understanding of the Mohonk Mountain House Evacuation Plan.
- Demonstrate professional composure and use good manners on the telephone and in person. Answer and respond to telephone calls and emails promptly and communicate in a clear and professional manner. Produce well-written and error-free emails and documents.
- Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation, speaking enthusiastically and engaging with others.
- Participate in outbound sales communications. Achieve high call volume and conversion ratio based on goals set by the Director of Hotel Operations.
- Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook, Resort Suites, Reservation Assistant. NAVIS Applications & Software knowledge a plus.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
- Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
- Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
- Lift up to 25 pounds from ground level to waist level and carries a distance of up to 50 feet with/ without assistance. Walk up to 5 miles per day.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
- Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
- Work in active guest setting subject to continuous interruptions and background noises.
- Work up to five hours viewing a computer video monitor and/ or operating a keyboard.
QUALIFICATIONS:
- Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
- At least 3 years of experience in a customer focused work environment with proven problem-solving preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 5/2/24
Overview
Under the direction of the Director of Recreation, assists in the development and implementation of a comprehensive recreation program for residents in accordance with residents' needs and rules of regulatory body.
Flexible hours required, including availability for weekends.
Responsibilities
- Conduct an assessment with each resident to identify residents’ needs, interests and skills for an individualized program plan.
- Develop and implement services including group programs and one to one interventions for each resident of assigned unit within the context of the resident’s comprehensive assessment and care plan
- Maintain documentation such as assessments, progress notes, MDS, care plans and daily charting.
- Assist Director in evaluating the efficacy and effectiveness of recreational interventions in relation to resident’s needs
- Participate in interdisciplinary care team meetings and ensure that recreation plan conforms to overall interdisciplinary Care Plan.
- Provide direction to the nursing staff in providing with physical, cognitive, emotional/behavioral, leisure and social interventions to residents.
- Assist in development and maintenance of department quality assurance program.
- Assist Director in education and direction of Recreation Leaders.
- Supervise/ direct of assigned volunteers.
- Maintains adequate amount of supplies and equipment.
- In the absence of the Director, is responsible to the Senior Recreation Specialist for the daily operation of the department.
- Participates in staff development program including attendance at mandatory education program.
- Complies with guidelines of the HAZCOM program
- Participates, as assigned, in Nursing Home Committees.
- In the spirit of cooperation and in response to resident needs, it may be necessary to perform other related duties as requested and unrelated duties in case of emergency.
Hourly Rate: $21.00
Qualifications
Education RequirementsA.A. degree in Therapeutic Recreation or related field with experience in institutional or community programs.
Experience Requirements
One or more years experience working with specialized population or institutional or community programs.
Dementia experience REQUIRED.
Previous experience in Therapeutic Recreation inactivities or closely related field is desirable. CPR certification, a plus.
- Full Time
- Immediately
- Rhinebeck, NY 12572
- 6/7/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
The Water Plant Operator shall ensure water distributed throughout the potable water system meets the pertinent standards for safe drinking water at all times through the proper operation, maintenance, and repair of all mechanical systems within the Water Plant, as well as the repair and maintenance of all auxiliary water systems. Full Time year-round. Schedule is 7-3:30p Tuesday-Saturday.
ESSENTIAL JOB FUNCTIONS
Oversee the operation, maintenance and repair of the Water Treatment Plant including:
- Water systems including potable and non-potable water distribution systems.
- Water supply sources: springs, wells, ponds, lake and reservoir.
- Water distribution systems: including, but not limited to, pipe, valves, vaults, pumps and controls.
- Mix and add chemicals to maintain quality drinking water.
- Act in accordance to all OSHA guidelines and standards including but not limited to lock out-tag out, confined space, hot-work, SDS, Personal Protective Equipment, etc.
- Adhere to all EPA and Department of Health Guidelines and laws.
- Inventory and maintain equipment and supplies; safeguard equipment and supplies.
- Arrange for purchases and receive supplies and equipment necessary for the operation of the Water Plant within the department guidelines.
- Check condition of equipment; performs operations and safety check prior to using equipment; maintain tools and equipment used in the repair and maintenance of assigned equipment; report the need for repairs.
- Fuel and grease vehicles/equipment; inspect and perform safety checks on vehicles/equipment; clean vehicles/equipment; perform minor routine maintenance/service; report the need for repairs.
- Identifies and performs preventive maintenance as necessary to maximize the useful life of equipment.
- Monitor and evaluate work-related conditions to determine compliance with prescribed operating, safety, and health regulations and Department guidelines.
- Coordinate system interruptions with department manager and all affected departments.
- Educates co-workers on system's operation to assist in maintaining a smoothly operating plant.
- Perform any required boiler checks and basic boiler operation as relief of the Boiler Operator.
- Suggest and recommend possible projects to management for future budgets.
- Supplies own hand tools and basic test equipment.
- Learns and utilizes new methods, materials and procedures and systems.
- Reads and comprehends technical manuals, diagrams, and blueprints.
- Clearly communicates results of efforts, problem resolution steps and completed tasks, verbally and in writing.
- Collect, retain, and report accurate records and prepare administrative reports free of errors and omissions.
- Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook.
- Perform basic mathematical functions such as addition, subtraction, multiplication, and division.
- Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of educational backgrounds and values.
- Work productively and efficiently with or without supervision when performing routine tasks.
- Identify problems, formulate a solution, direct action, and take corrective follow-up action.
- Attends and participates in staff operation and safety meetings.
- Safely uses all types of power and hand tools of the trade.
- Works in a manner that will not endanger oneself or others.
- Operate automatic and standard transmission vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
- Identify safety hazards, report, and follow up to see that corrective action is taken.
- Inform manager of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
- Performs inspections by touch, sight, sound and smell for conformance to prescribed standards.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 3-4 hours at a time.
- Perform work at heights up to 80 feet.
- Lift up to 75 pounds from ground level to waist and carries a distance of up to 30 feet with/ without assistance. Walk up to 5 miles per day.
- Works in close quarters, extreme heat and cold, outdoors and exposed to natural elements.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Act calmly and effectively in emergency situations.
- Analyze problems and develop and implement action plans to address problems.
- Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
- Maintain regular, predictable and punctual attendance during regularly scheduled work hours.
- Work additional hours beyond regularly scheduled work day (evenings and weekends) as necessary.
- Works on short notice to effect emergency repairs 24 hours a day, 365 days per year.
- Maintains a pleasant personality under trying conditions and circumstances to our customers and co-workers both.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
- Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
QUALIFICATIONS
- Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
- Possess (or obtain) and maintain a valid New York State Water Operation and Distribution License, Class IIA
- Must have at least five (5) years experience in a related field.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 6/4/24
Hudson Valley Credit Union is currently recruiting for the position of Sales & Service Assistant. Primary Function: Perform administrative and sales support duties to ensure the execution of account transactions on behalf of the Financial Consultants to mutual fund/insurance companies. Provide direct support for financial advisors and wealth managers in serving existing and potential clients. Arrange and coordinate informative and educational seminars for members and clients of Wealth Management.
Responsibilities
- Support Financial Advisors in serving clients by preparing for meetings, investment research, making preliminary financial planning recommendations. Research complex situations and set client expectations,
while defining the actions necessary to resolve inquiries promptly. - Process and follow up on HVCU submitted Wealth Management referrals. Schedule appointments and manage Financial Consultants calendars, CRM management and assist the Financial Consultant in preparation for upcoming client meetings.
- Provide support for the Rep in partnering with Contact Center and branch management to educate employees on the benefits of Wealth Management and grow referrals within the network.
- Assist assigned financial consultants in managing their book of business by segmenting their clients, identifying client needs and providing direct administrative support tasks, working on behalf of the consultant with the client to maintain updated client records and files.
- Copy paperwork received from consultants including account applications, investment related documents or checks for overnight delivery to various mutual fund/insurance companies, ensuring accuracy and completion of paperwork, print corresponding air bills. Create report to record items sent. Log checks in check log in Compliance with broker/dealer requirements. Enter notes into client database of all activity related to account.
- Oversee seminars, secure venues, schedule consultants to appropriate seminar, create Excel Workbook to record and maintain reservations and costs associated. Prepare seminar material, arrange for delivery and return of material and equipment consultant will use.
- Maintain Wealth Management client correspondence and update information. Open and distribute daily mail.
Assist clients with questions or requests, executing purchases or redemptions when necessary. Oversee maintenance, transfers, and cash management of existing accounts. - Submit all advertising related to press releases, business cards, seminars and brochures to Advertising Compliance for approval and keep all approvals in Compliance folder for review during annual audit.
- Cross train in other functions of the Wealth Management at HVCU Department and perform them as required.
- Answer phone calls in a professional and courteous manner while providing phone coverage for department, as needed. Provide information about our services, referring caller to the appropriate Wealth Management Financial Consultant or Credit Union department and resolve operational inquiries with respect, tact and diplomacy.
- Actively pursue and satisfactorily complete development plans
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
- Series 6 or ability to attain within 6 months is required.
- Series 63 or ability to attain within 6 motnhs is required.
- NYLAH License or ability to attain within 6 months is required.
- Minimum 1 Year Administrative experience, preferably in a financial institution experience is requried.
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
- Series 6 or ability to attain within 6 months is required.
- Series 63 or ability to attain within 6 motnhs is required.
- NYLAH License or ability to attain within 6 months is required.
- Minimum 1 Year Administrative experience, preferably in a financial institution experience is requried.
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Support Financial Advisors in serving clients by preparing for meetings, investment research, making preliminary financial planning recommendations. Research complex situations and set client expectations,
while defining the actions necessary to resolve inquiries promptly. - Process and follow up on HVCU submitted Wealth Management referrals. Schedule appointments and manage Financial Consultants calendars, CRM management and assist the Financial Consultant in preparation for upcoming client meetings.
- Provide support for the Rep in partnering with Contact Center and branch management to educate employees on the benefits of Wealth Management and grow referrals within the network.
- Assist assigned financial consultants in managing their book of business by segmenting their clients, identifying client needs and providing direct administrative support tasks, working on behalf of the consultant with the client to maintain updated client records and files.
- Copy paperwork received from consultants including account applications, investment related documents or checks for overnight delivery to various mutual fund/insurance companies, ensuring accuracy and completion of paperwork, print corresponding air bills. Create report to record items sent. Log checks in check log in Compliance with broker/dealer requirements. Enter notes into client database of all activity related to account.
- Oversee seminars, secure venues, schedule consultants to appropriate seminar, create Excel Workbook to record and maintain reservations and costs associated. Prepare seminar material, arrange for delivery and return of material and equipment consultant will use.
- Maintain Wealth Management client correspondence and update information. Open and distribute daily mail.
Assist clients with questions or requests, executing purchases or redemptions when necessary. Oversee maintenance, transfers, and cash management of existing accounts. - Submit all advertising related to press releases, business cards, seminars and brochures to Advertising Compliance for approval and keep all approvals in Compliance folder for review during annual audit.
- Cross train in other functions of the Wealth Management at HVCU Department and perform them as required.
- Answer phone calls in a professional and courteous manner while providing phone coverage for department, as needed. Provide information about our services, referring caller to the appropriate Wealth Management Financial Consultant or Credit Union department and resolve operational inquiries with respect, tact and diplomacy.
- Actively pursue and satisfactorily complete development plans
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Poughkeepsie, NY 12603
- 6/11/24