Your search resulted in 8 "House Aide" jobs in Hudson Valley, NY. Save Job SearchSave SearchSave Job Search: House Aide
BASIC FUNCTIONS AND RESPONSIBILITIES:
Assist the Tennis Professional with shop operations and court maintenance to maximize usage and revenue. Maintain a safe environment at the Shop. Rent bicycles and helmets to our guests by properly sizing and fitting for their bicycle ensuring their safety.
ESSENTIAL JOB FUNCTIONS:
•Record and coordinate all court and lesson reservations.
•Use a PC to process payment and implementation of data into a software program
•Responsible for all daily office procedures, such as answering the phone.
•Organize and run all social doubles mixers and events at the Tennis Courts when the Professional is not available.
•Fill-out guest voucher forms for all items purchased at the Shop.
•Operate the cash register to record all sales in the Shop.
•Operate the Ser-Ace golf cart in order to groom by sweeping and rolling the courts.
•Water the tennis courts as conditions demand.
•Apply calcium chloride to the court surface as conditions demand.
•Maintain a clean and orderly appearance of the interior of the Shop, Wheelworks Shop, the tennis courts, and the surrounding area.
•Fill water coolers on the tennis courts every day and empty trash cans on a daily basis.
•Recommend and sell merchandise in the shops.
•Communicate clearly and effectively with the Tennis Staff and other Mohonk service staff.
•Play tennis with guests as need arises.
•Operate Tennis Mate machine and/or tennis ball machine.
•Conduct regular inventory of beverages and other merchandise in the Shop and replenish as needed.
•Inventory and inspect merchandise as it is received.
•Maintain a cleanliness of the shop area; including: shop appearance, equipment, merchandise, and conduct routine maintenance of items such as bicycles, and other equipment.
•Complete sanitation protocols and record daily.
•Lead guests on a daily guided mountain bike ride up to 8 miles.
•Record guest usage of bicycles.
•Explain rules and regulations for using the bicycles in a clear manner.
•Familiarize self with all bike trails.
•Distribute and highlight suggested routes on Bicycle maps.
•Coordinate completion of bicycle assumption of risk form.
•Speak clearly to groups of 1-15 people.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Maintain safe and pleasant environment for the guests.
•Work in a manner that will not endanger self or others.
•Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
•Adhere to Mohonk Mountain House dress and grooming standards at all times.
•Demonstrate knowledge for the rules for playing Tennis, Disc Golf, Croquet, Lawn Bowling, Horseshoes, Volleyball, and Basketball.
•Demonstrate knowledge and appreciation of nature and the outdoors.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Identify safety hazards and inspect the work of others by sight, sound, and/or smell. Ensure hazards are corrected.
•Work other areas of Activities on a regular basis, such as: Boat Dock, Kids’ Club, Information Summerhouse, Tennis, Campfires, and special events.
•Work flexible or changing days and hours; including days, nights, weekends, holidays, and occasionally up to 14 hours per shift.
•Handle adversity, change or emergency situations calmly and with a level head.
•Analyze problems and develop and implement action plans to address problems.
•Demonstrate patience with children (age 2-17) as well as adults.
•Memorize a history tour of the grounds, trails, and story of Mohonk and the Smiley Family.
•Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
•Carry a two-way portable radio and earpiece to communicate and provide immediate response to emergency situations
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 75 pounds from ground level to waist level and carry a distance of up to 75 feet with/ without assistance. Walk up to 7 miles per day.
•Maneuver carts or dollies safely with loads up to 100 pounds up and down stairs, elevators, through passageways or outdoors up to 75 feet.
QUALIFICATIONS:
•Experience or potential in a people-oriented job or potential for success in a people-oriented job preferred.
•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
•CPR/First Aid certification strongly preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
#ZP
- Part Time
- Immediately
- New Paltz, NY 12561
- 8/1/25
BASIC FUNCTIONS AND RESPONSIBILITIES:
Provides all the salon services offered in the Spa at Mohonk Mountain House menu of services according to their license. Maintains a high level of guest service and satisfaction. Makes a professional recommendation for their guest to facilitate continued wellness and enhancement. Adheres to all sanitation protocols and procedures.
ESSENTIAL JOB FUNCTIONS:
•Maintain a flexible work schedule including weekdays/weekends, holidays, and during peak periods of business.
•Establish a minimum availability of three shifts per week to be scheduled and responsible for attendance.
•Perform professional recommendation of retail with the goal of 15% product sales to service revenue.
•Listen well, communicate effectively and establish working relationships with other staff, management, and guests that have a variety of educational backgrounds and values.
•Demonstrate thorough familiarity of Spa services by performing professional recommendation of next experience for guests served in a meaningful and relevant manner.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Stock, organize, and maintain work stations and salon.
•Prepare material and supplies for daily operations.
•Wear proper protective equipment when performing tasks that recommend such equipment.
•Clean designated equipment, such as nail clippers, cuticle pushers, nail files, pedicure station jets, hair brushes, combs, scissors, and other implements as assigned.
•Clean and sanitize work area as per departmental and New York State regulations.
•Inform supervisor of hazardous situations, emergencies, or threats to security of guests, employees, or hotel assets.
•Work productively and efficiently with or without supervision when performing tasks.
•Prioritize and meet time goals in a calm professional manner.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Attend events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
•Attend vendor trainings and events as assigned.
•Learn the ingredients of products used to know possible contraindications due to allergies or medical issues provided by guests.
•Learn benefits of ingredients and products used to be able to offer recommendations to guests to facilitate continued wellness and enhancement.
•Learn sequence and protocols for each salon service offered.
•Speak, read, and write the English language and communicate in a clear and congenial manner, with our guests, visitors, and employees. Hear verbal instructions, directions, and warnings.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 40 pounds from ground level to 4 feet and carry a distance of up to 30 feet with/ without assistance. Walk up to 3 miles per day.
•Maneuver carts or dollies safely with loads up to 100 pounds up and down stairs, elevators, through passageways or outdoors up to 100 feet.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust and focus.
•Interact patiently with young children and adults.
•Act calmly and professionally in stressful situations.
•Analyze problems and develop and implement action plans to address problems.
•Demonstrate high moral character in handling lost items and valuables turning them in immediately to designated lost and found area.
QUALIFICATIONS:
•At least 18 years of age
•Current New York State Cosmetology License
•New York State License for Nail Technician
•Current Standard First Aid & CPR preferred
•Salon work experience preferred
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 8/1/25
BASIC FUNCTIONS AND RESPONSIBILITIES:
A stables guide is responsible for providing a safe and enjoyable recreational activity for guests, of the stables, while guiding a trail ride (riding a horse while supervising the horse line) or while operating the carriage team. This person is responsible for establishing and maintaining a good relationship with our guests; giving a tour of the property, sharing interesting facts, and offering accurate information about Mohonk and our history.
ESSENTIAL JOB FUNCTIONS:
•Competent horseback rider with ability to mount horse from the ground.
•Arrive prepared, on time, and ready to work; maintain good attendance.
•Display good horsemanship and have a strong fundamental background in horse ailments, conditions, and traits.
•Demonstrate “Horse sense” and interpret herd behavior.
•Assess rider’s abilities and horse behaviors in response to rider’s actions.
•Ensure all riders have accurately signed waiver form and payment receipt.
•Communicate instructions clearly and effectively in an ever-changing/active situation that guests of any age can understand.
•Explain proper safety procedures during the mounting and dismounting process; accurately fit guests to their saddles, stirrups, helmets and other equipment.
•Tack or harness animals prior to (or at end of) carriage or trail ride, completing a safety check of the equipment every time and maintaining equipment condition and appearance.
•Organize horse and riders in trail (lineup) groups in an efficient and safe manner.
•Learn trail routes and historical/interesting facts about Mohonk Mountain House and the surrounding area.
•Encourage, display, and role model proper riding form at all times.
•Follow grooming, feeding/watering schedules for each animal.
•Dispense and apply prescribed medications and treatments to animals.
•Detect and eliminate/reduce potential hazards from and around the trail system and barn area.
•Clean barn, riding arena, paddock, courtyard, and trail system using a golf cart or wagon.
•Lead horses to and from paddocks and riding arena.
•Lead another horse while riding a horse.
•Lead trail rides and drive carriages for up to 3 consecutive hours.
•Lead pony ride for our guests as young as 2 years of age up and down moderate inclines.
•Load hay in/out of the hayloft of barn.
•Work in a manner that will not endanger self or others.
•Handle stressful, noisy, crowded, distracting, and emergency situations calmly, with a level head; including situations involving heights or closed in areas.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•Work in a hot/cold climate for extended periods of time.
•Maintain a consistent attitude, cheerful, positive, and “can do”. Speak positively about Mohonk, guests, and coworkers.
•Pay attention to operational details while being attentive to guests. (Safety patrol of the barn and surroundings)
•Respond encouragingly with alternate solutions to meet the guest needs or requests; show initiative and take action with an appropriate level of independence.
•Show interest and patience while working with young or adolescent children and novice rider.
•Seek ways to enhance the guest experience in unexpected ways asking, “How can I exceed your expectations?”
•Understand and comply with the policies and procedures of Mohonk Mountain House and department.
•Answer phones in a clear, professional manner, and retrieve voicemails; return calls, accurately record messages, process payment, and follow through.
•Give accurate information, face to face, and over the phone. Maintain a complete knowledge of: stables offerings, policies, and pricing; resort features; activities; and hours of operation.
•Operate POS cash register, differentiate the denominations of U.S. currency and coins, and make change in a timely manner during a transaction.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Speak clearly in front of groups of up to 20 persons; communicate well so that guests of any age can understand.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 75 pounds from ground level to waist level and carry a distance of up to 100 yards with/ without assistance. Walk up to 7 miles per day.
•Memorize names of plants, animals, names of guests, and horses/mules.
•Demonstrate proficiency with Windows-based operating systems and use software including MS Word.
•Take reservation and billing information using computer based program with utmost accuracy and detail. Protect personal information of guest.
•Attend/participate in daily shift briefing.
•Establish and maintain positive guest relations and a peaceful riding and/or carriage experience.
•Wear proper protective equipment appropriate to the task being performed.
•Clearly communicate results of efforts, problem resolution steps, and completed tasks verbally and in writing.
•Works independently and as part of a team.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
QUALIFICATIONS:
•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
•Experience working with the general public and in the service industry
•First Aid and CPR Certification preferred
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Immediately
- New Paltz, NY 12561
- 7/30/25
BASIC FUNCTIONS AND RESPONSIBILITIES:
Maintain a safe environment at the Boat Dock and rent boats and fishing equipment to guests. Also, answering of guest questions, operation of cash register, and handling vouchers.
ESSENTIAL JOB FUNCTIONS:
•Maintain a safe environment on the Boat Dock and Lake for all guests.
•Use a PC to process payment and implementation of data into a software program
•Maintain a clean Boat Dock and keep boats in working order.
•Complete sanitation protocols and record daily.
•Maintain fishing equipment. Responsible for keeping equipment in working order and making basic repairs.
•Handle, package, and sell bait, including live worms.
•Assist guests with baiting fishing hooks and handling fish after a catch.
•Operate cash register, fill out Boat Dock Allocation Chart, and process room charges for fishing equipment.
•Empty trash and keep a neat work environment.
•Fill out cash summary accurately at end of shift and turn in money and vouchers.
•Assist guests in and out of boats.
•Explain rules and regulations of renting boats to guests in a clear manner.
•Rescue victims of overturned boats in a timely manner.
•Remain calm and collected in emergency situations.
•Answer guest questions and deal calmly with emergency situations when necessary.
•Demonstrate a friendly, outgoing personality and make self available to guests during work hours.
•Row a boat quickly.
•Manipulate personal floatation devices (PFDs) and Shepard’s crook.
•Identify safety hazards and inspect the work of others by sight, sound, and/or smell. Ensures hazards are corrected.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Speak clearly to groups of 1-30 people.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings and give same warnings to others.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 75 pounds from ground level to waist level and carry a distance of up to 75 feet with/ without assistance. Walk up to 10 miles per day.
•Handle adversity, change or emergency situations calmly and with a level head.
•Analyze problems and develop and implement action plans to address problems.
•Demonstrate patience with children (age 2-17) and adults.
•Demonstrate comfortableness with lake ecology such as: inability to see the bottom of 60’ deep, snakes, frogs, turtles, and fish in size of approximately 11-20 inches.
•Learn and maintain familiarity with row boats, kayaks, canoes, stand up paddleboards (SUP), and paddle boats.
•Work in a manner that will not endanger self or others.
•Work other areas of Activities on a regular basis, such as: Wheelworks Bike Shop, Kids’ Club, Information Summerhouse, Tennis, Campfires, and special events.
•Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
•Work flexible or changing days and hours; including days, nights, weekends, holidays, and occasionally up to 14 hours per shift.
•Present a neat, clean, and well-groomed appearance in accordance with the Mohonk Mountain House Dress and Grooming Standards.
•Knowledge and appreciation of nature and the outdoors.
QUALIFICATIONS:
•Experience or potential in a people-oriented job or potential for success in a people-oriented job preferred.
•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
•CPR/First Aid certification strongly preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. #ZP
- Part Time
- Immediately
- New Paltz, NY 12561
- 7/28/25
BASIC FUNCTIONS AND RESPONSIBILITIES:
Maintain a safe, sanitary and healthy swimming environment for our guests in Mohonk Lake Beach area.
ESSENTIAL JOB FUNCTIONS:
•Ensure the safety of all swimmers in and out of the water while visiting our bathing beach.
•Maintain a clean beach area – including sweeping and raking of sand areas and docks as well as removing weeds and debris.
•Demonstrate an outgoing and friendly personality such as smiling, initiating conversation, engaging others, and making eye contact.
•Handout and collect towels. Record guest usage.
•Sell water to guests.
•Maintain a clean and safe changing area.
•Demonstrate comfortableness with lake ecology such as: inability to see the bottom of 60’ deep, snakes, frogs, turtles, and fish in size of approximately 11-20 inches.
•Administer First Aid and CPR as needed.
•Work other areas of Activities on a regular basis, such as: Wheelworks Bike Shop, Kids’ Club, Information Summerhouse, Tennis, Campfires, and special events.
•Facilitate alternative activities while the beach is closed due to thunder, lightning, or fog.
•Deal calmly and pleasantly with guests while under pressure.
•Handle adversity, change and emergency situations calmly and with a level head.
•Analyze problems and develop and implement action plans to address problems.
•Work in a manner that will not endanger self or others.
•Manipulate sports equipment.
•Memorize a history tour of the grounds, trails, and story of Mohonk and the Smiley Family.
•Work flexible or changing days and hours; including days, nights, weekends, holidays, and occasionally up to 14 hours per shift.
•Take the initiative and work without supervision when required and appropriate.
•Demonstrate a knowledge and appreciation of nature and the outdoors.
•Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
• Lift up to 75 pounds from ground level to waist level and carry a distance of up to 75 feet with/ without assistance. Walk up to 7 miles per day.
•Walk up and down 40 stairs consistently throughout an eight-hour work day.
•Speak clearly in front of people.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Row a rowboat and maneuver a kayak and rescue board.
•Lead activities to ensure social interaction amongst the guests and to ensure a happy and safe environment.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Identify safety hazards and inspect the work of others by sight, sound, and smell. Ensure hazards are corrected.
•Manipulate personal floatation devices (PFDs).
•Present a neat, clean, and well-groomed appearance in accordance with the Mohonk Mountain House Dress and Grooming Standards.
•Demonstrate knowledge and appreciation of nature and the outdoors.
•Carry a two-way portable radio and earpiece to communicate and provide immediate response to emergency situations
QUALIFICATIONS:
•CPR/First Aid and Waterfront Lifeguard certification required.
•Experience or potential in a people-oriented job or potential for success in a people-oriented job preferred.
•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
#ZP
- Part Time
- Immediately
- New Paltz, NY 12561
- 7/28/25
BASIC FUNCTIONS AND RESPONSIBILITIES
Coverage required for all shifts including overnights.
Responsible for carrying out established policies in order to protect life, property and assets of Mohonk Mountain House and its’ guests, visitors and staff.
ESSENTIAL JOB FUNCTIONS:
•Responds to any needs relating to safety and security of our guests, visitors or employees.
•Performs designated rounds and patrols functions, including, but not limited to, day hiker patrol functions and functions serving alcoholic beverages.
•Reports hazards, and makes observations on issues which affect the safety and security of our guests, visitors and employees.
•Receives complaints. Investigates and documents incidents, according to Standard Operating Procedures.
•Carries a two way portable radio and wears an earpiece to communicate and provide immediate response to emergency situations.
•Wears proper uniform at all times. Maintains and cares for uniforms.
•Maintains records and writes detailed reports in accordance with Safety and Security Department Standard Operating Procedures.
•Provides traffic control and enforcement of Traffic Rules and Regulations.
•Adheres to and enforces company policies and procedures.
•Wears proper personal protective equipment appropriate to the task being performed
•Familiar with and use Mohonk Mountain House 14 Service Steps with Service Strategies.
•Works independently and as part of a team.
•Makes suggestions / recommendations to Security Manager’s as needed
•Follows the guidelines established and outlined in the Department's Standard Operating Procedures. This applies to the service of alcohol, securing restricted areas and key control.
•Provides assistance as directed by the Night Manager, Manager on Duty, and Night Auditor.
•Promotes safe and secure working procedures in a manner which is perceived as helpful and friendly.
•Responds to medical emergencies and administers first aid to ill and injured guests, visitors and employees, in the Mountain House, and on the trails and grounds.
•Familiarizes self with Mohonk Mountain House’s emergency response procedures.
•Familiarizes self with gatehouse procedures.
•Familiarizes self with Mohonk Mountain House’s electronic lock system.
•Familiarizes self with Mohonk Mountain House’s electronic safes and able to troubleshoot/repair.
•Maintains a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Inspects the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•Physically able to transverse the property, both inside the Mountain House and outside grounds for the purpose of patrolling, performing designated rounds, processing and parking cars, emergency response, and other designated tasks.
•Stands in a stationary position for long periods of time for the purpose of patrolling functions.
•Reaches with hands and arms, bends, kneels, stoops, twists and flexes arms, walks up and down stairs/inclines, sits, climbs up/down ladders or stands for up to 5 hours at a time.
•Uses necessary equipment such as hand held portable radios, keyboard for both computer terminal and fire alarm panel, flashlights, key rings, first aid and firefighting equipment.
•Safely bends over, lifts and carries heavy loads of at least 75 pounds, for long periods of time and on rocky and steep terrain. Walks up to 7 miles per day.
•Maneuvers carts or dollies safely with loads up to 300 pounds up and down stairs, elevators, through passageways or outdoors up to 500 feet.
•Sees close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Operates a motor vehicle with either a standard or automatic transmission and perform routine care of that vehicle.
•Works in stressful situations and under pressure. Must be able to adapt to changing priorities. Acts calmly and effectively in emergency situations.
•Analyzes problems and develops and implements action plans to address problems.
•Speaks, reads, and writes the English language and communicates in a clear and congenial manner, with our guests, visitors, and employees. Hears verbal instructions, directions, and warnings.
•Reads and writes in a legible and orderly manner in order to prepare reports that are considered legal documents.
•Presents a neat, clean and well-groomed appearance in accordance with the Mohonk Mountain House Dress and Grooming Standards.
•Basic computer proficiency.
QUALIFICATIONS:
•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
•Obtain New York State Security Guard certification within 1 year of hire.
•NYS Emergency Medical Technician certification.
•CPR certification
•High School Graduate.
•Firefighting experience and/or training preferred
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 7/24/25
BASIC FUNCTIONS AND RESPONSIBILITIES:
Massage Therapist is responsible for providing all the various massage services offered in the Spa at Mohonk Mountain House. The Massage Therapist is an active member of the Spa team responsible for maintaining a high level of guest service and satisfaction. The Massage Therapist is expected to make a professional recommendation for their guest to facilitate continued wellness.
ESSENTIAL JOB FUNCTIONS:
•Attend in-house trainings with the ultimate goal of being able to perform all massage services offered at the Spa at Mohonk Mountain House as described in the Spa Menu.
•Learn, demonstrate, and adhere to sequence and protocols for each massage service added to skill set.
•Perform professional recommendation of retail with the goal of 10% product sales to service revenue.
•Demonstrate thorough familiarity of Spa services by performing professional recommendation of next experience for guests served in a meaningful and relevant manner.
•Retain guests by consistently providing excellent customer service. This includes anticipating guest needs and adhering to the standards for spa guest service.
•Communicate guest issues to Spa Management.
•Promptly greet guest and provide spa guests with a tour of spa facilities when needed. Escort guest to and from treatment room.
•Perform services keeping guest satisfaction as priority, while running on time for next guest.
•Begin and end all treatments on time, adhering to bookings.
•Provide guests with a thorough and knowledgeable professional massage.
•Clean and sanitize work area as per departmental policies.
•Remove all soiled linen from massage room(s) and deposit in designated area.
•Operate all tools and equipment needed to perform the Spa at Mohonk Mountain House services safely.
•Stock and organize massage room(s) with appropriate linens and supplies.
•Prepare material and supplies for daily operations.
•Maintain a flexible work schedule including weekdays/weekends, holidays, and during peak periods of business.
•Maintain availability of a minimum of three shifts per week.
•Attend vendor trainings and events as assigned to learn the ingredients of products used in order to know possible contraindications due to allergies or medical issues provided by guests and to learn benefits of ingredients and products used to be able to offer well-informed recommendations to guests to facilitate continued wellness.
•Listen well, communicate effectively and establish working relationships with other staff, management, and guests that have a variety of educational backgrounds and values.
•Speak, read, and write the English language and communicate in a clear and congenial manner, with our guests, visitors, and employees. Hear verbal instructions, directions, and warnings.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Wear proper protective equipment when performing tasks that recommend such equipment.
•Inspect and report maintenance needed on equipment used to provide services.
•Inform supervisor of hazardous situations, emergencies, or threats to security of guests, employees, or hotel assets.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•Work productively and efficiently with or without supervision when performing tasks.
•Prioritize and meet time goals in a calm professional manner.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Attend events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 75 pounds from ground level to 4 feet and carry a distance of up to 30 feet with/ without assistance. Walk up to 3 miles per day.
•Maneuver carts or dollies safely with loads up to 100 pounds up and down stairs, elevators, through passageways or outdoors up to 100 feet.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust and focus.
•Interact patiently with teenagers and adults.
•Act calmly and professionally in stressful situations.
•Analyze problems and develop and implement action plans to address problems.
•Demonstrate high moral character in handling lost items and valuables turning them in immediately to designated lost and found area.
QUALIFICATIONS:
•Valid and current NYS License for Massage Therapy.
•Minimum of 2 years work experience in a professional spa setting preferred.
•Basic CPR/First Aid Certification preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
#ZR
#ZP
- Part Time
- Immediately
- New Paltz, NY 12561
- 7/20/25
BASIC FUNCTIONS AND RESPONSIBILITIES:
Provides all the salon services offered in the Spa at Mohonk Mountain House menu of services according to their license. Maintains a high level of guest service and satisfaction. Makes a professional recommendation for their guest to facilitate continued wellness and enhancement. Adheres to all sanitation protocols and procedures.
ESSENTIAL JOB FUNCTIONS:
•Maintain a flexible work schedule including weekdays/weekends, holidays, and during peak periods of business.
•Establish a minimum availability of three shifts per week to be scheduled and responsible for attendance.
•Perform professional recommendation of retail with the goal of 15% product sales to service revenue.
•Listen well, communicate effectively and establish working relationships with other staff, management, and guests that have a variety of educational backgrounds and values.
•Demonstrate thorough familiarity of Spa services by performing professional recommendation of next experience for guests served in a meaningful and relevant manner.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Stock, organize, and maintain work stations and salon.
•Prepare material and supplies for daily operations.
•Wear proper protective equipment when performing tasks that recommend such equipment.
•Clean designated equipment, such as nail clippers, cuticle pushers, nail files, pedicure station jets, hair brushes, combs, scissors, and other implements as assigned.
•Clean and sanitize work area as per departmental and New York State regulations.
•Inform supervisor of hazardous situations, emergencies, or threats to security of guests, employees, or hotel assets.
•Work productively and efficiently with or without supervision when performing tasks.
•Prioritize and meet time goals in a calm professional manner.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Attend events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
•Attend vendor trainings and events as assigned.
•Learn the ingredients of products used to know possible contraindications due to allergies or medical issues provided by guests.
•Learn benefits of ingredients and products used to be able to offer recommendations to guests to facilitate continued wellness and enhancement.
•Learn sequence and protocols for each salon service offered.
•Speak, read, and write the English language and communicate in a clear and congenial manner, with our guests, visitors, and employees. Hear verbal instructions, directions, and warnings.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 40 pounds from ground level to 4 feet and carry a distance of up to 30 feet with/ without assistance. Walk up to 3 miles per day.
•Maneuver carts or dollies safely with loads up to 100 pounds up and down stairs, elevators, through passageways or outdoors up to 100 feet.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust and focus.
•Interact patiently with young children and adults.
•Act calmly and professionally in stressful situations.
•Analyze problems and develop and implement action plans to address problems.
•Demonstrate high moral character in handling lost items and valuables turning them in immediately to designated lost and found area.
QUALIFICATIONS:
•At least 18 years of age
•Current New York State Cosmetology License
•New York State License for Nail Technician
•Current Standard First Aid & CPR preferred
•Salon work experience preferred
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
#ZR
- Part Time
- Immediately
- New Paltz, NY 12561
- 7/15/25