BASIC FUNCTIONS AND RESPONSIBILITIES:

Maintain function and reliability of facility systems and associated equipment by operating and testing systems and equipment; restoring, repairing, rebuilding, or replacing faulty or inoperative components and parts. Supervise assigned maintenance staff as directed by Chief Engineer. Manage department in absence of Chief Engineer. Cultivate a clean, organized, safe work area including storage facilities, shop areas and any assigned work locations. Assure relevant Local, State, and Federal health, environmental and safety regulations are followed.

ESSENTIAL JOB FUNCTIONS:

•Process Maintenance Request/Work orders in a timely manner and assign to Maintenance technicians.
•Train, assist, perform and schedule maintenance staff for the restoration, maintenance and repair of all current and future systems.
•Secure maintenance contractors and assure necessary work is performed per contract in a timely and safe manner.
•Assist, perform and schedule contractors for the restoration, maintenance and repair of current and future systems of Mohonk Mountain House.
•Issue confined space entry permits and lockouts as well as hot work permits and other safety permits as needed.
•Provide advice on maintenance issues and procedures. Recommend, develop and perform preventative and general maintenance procedures as cleaning, power-washing and vacuuming equipment, oiling parts and changing filters.
•Order, maintain, and inventory supplies necessary for maintenance as required.
•Assist with loading, unloading, placement and inventorying of necessary materials.
•Perform carpentry, masonry, painting, patching, staining, tiling, plumbing, electric and other tasks.
•Assist other Engineering and Maintenance staff and perform other related duties as needed.
•Educate co-workers on systems operation to assist in maintaining a smooth
operating plant.
•Learn and utilize new methods, materials and procedures and systems.
•Adhere to all OSHA guidelines and standards including but not limited to lock out-tag out, confined space, hot-work, SDS, Personal Protective Equipment, etc.
•Operate both automatic and manual transmission vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
•Monitor and evaluate work-related conditions to determine compliance with prescribed operating, safety regulations and Department guidelines.
•Inform supervisor of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
•Act calmly and effectively in emergency situations.
•Analyze problems and develop and implement action plans to address problems.
•Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Outlook.
•Perform basic mathematical functions such as addition, subtraction, multiplication, and division.
•Read and comprehend technical manuals, diagrams, and blue prints.
•Learn and utilize new methods, materials, procedures, and systems.
•Inspect work and work areas by touch, sight, sound and smell for conformance to prescribed standards.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 75 pounds from ground level to shoulder and carry a distance of up to 50 feet with/ without assistance. Walk up to 15 miles per day.
•Perform work duties up to 80 feet above the ground.
•Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 750 feet.
•Pass through and work in tight, enclosed, and confined spaces.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Carry a two-way portable radio and earpiece to communicate and enable immediate response to emergency situations.
•Work under stress from contact with public, demanding deadlines and changing priorities and conditions.
•Work outdoors and exposed to natural elements.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Work additional hours beyond regularly scheduled work day (evenings and weekends) as necessary.
•Work extended hours or on short notice in emergency situations.
•Develop and maintain positive working relationships with other staff.
•Answer questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.

QUALIFICATIONS:

•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
•Minimum ten (10) years experience in construction, maintenance and repair or five (5) years experience with a trade certificate or comparable formal training.
•Have at least two (2) years experience in a supervisory role.
•Maintain a valid New York ACM O & M license.
•Have knowledge of installation and or maintenance of Residential and commercial heating systems (geothermal, hydronic, electric and steam), HVAC Systems, Fire sprinkler and other fire suppression systems, kitchen appliances, electrical wiring (including electrical theory and circuit design), plumbing (including hydraulic theory), Motors and pumps, Electromechanical assemblies and controls, Doors, windows, locks, and screens.
•Have knowledge of correct selection and use of fasteners and fastening systems.
•Have knowledge of application of paints, stains, caulk, and other protective coatings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

BASIC FUNCTIONS AND RESPONSIBILITIES:

Assist the Beverage Manager in ensuring efficient, professional beverage service to guests and in the efficient purchasing, receiving, storing, and distribution elements of the department.

ESSENTIAL JOB FUNCTIONS:

•Maintain complete knowledge of and ensure that staff members strictly abide by State Liquor Regulations, particularly those prohibiting service to minors and intoxicated persons.
•Enforce all procedures and policies of the Food & Beverage Department and maintain intended spirit of the Mohonk Mountain House beverage policies.
•Promote a positive team atmosphere within department and Food and Beverage Division.
•Serve as a role model for department employees with careful attention to detail in all aspects of personal and professional dealings.
•Maintain a professional appearance and positive attitude when dealing with guest and staff members.
•Recommend changes or improvements in all aspects of department’s operations.
•Attend any and all meetings, as requested by the Beverage Manager.
•Maintain a personal, physical presence in the dining areas during meals and assist servers or guests with any questions they may have regarding beverage service.
•Meet and interact with other department mangers to promote active and productive communications.
•Assist in the preparation of staff schedules and cover any bartender or barback shifts as necessary. Be ready to personally fill in bartending or barback duties when necessary.
•Work days, nights, weekends, holidays and at times until early morning hours as needed and adjust schedule to meet demands of the operation.
•Prepare for inventory after each 28-day period. Preparations would include being certain all stock has been appropriately shelved in the wine coolers, liquor shelves, and beer coolers.
•Program beverage and food product changes and/or price modifications into Micros P.O.S. system as needed.
•Assist in preparation of payroll materials on a weekly basis.
•Prepare and distribute requisitions for the Service Bar, Carriage Lounge, Banquets and Spirits on the Sunset.
•Assist in maintaining proper inventory levels by ordering or assisting in the ordering of all department products.
•Maintain a high level of security for all alcoholic beverages as well as other company assets.
•Increase beer, wine and alcoholic beverage knowledge. Stay up-to-date with current trends and offer recommendations.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed Beverage Department standards.
•Establish standards of cleanliness, sanitation and working order of all equipment and supplies for the department.
•Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 200 feet.
•Supervise staff in all areas of responsibility. Assist in training basic bartending skills including proper check and cash transaction procedures, as well as wine service for Dining Room staff.
•Work closely with Training Bartender, Relief Beverage Supervisor and Beverage Manager in maintaining highest standards when it comes to training new and existing staff. Assist in creating and updating Beverage Manual.
•Perform other duties on a timely basis as requested by the Beverage Manager or Food and Beverage Director.
•Knowledge of wine, beer and spirits as well as experience working with Beverage and Dining Room staff in written and verbal form.
•Possess excellent communication skills, both verbal and written as well as clear speaking voice in person and on the phone.
•Demonstrate good organizational and business writing skills to accomplish daily objectives.
•Flexible to changing priorities; analyze problems and develop and implement action plans to address problems.
•Produce visually pleasing food and beverage set-ups.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Respond to clients' inquiries and converse in a pleasant manner as well as process requisitions and other paperwork.
•Have a working knowledge of personal computers, Windows Operating System and working knowledge of Micros or similar Point-of-Sale program.
•Compute basic mathematical calculations such as addition, subtraction, multiplication and division.
•Operate or learn to operate Micros programming and Microsoft Office products, including Word, Publisher and Excel.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Exert physical effort and endure abundant physical movements throughout the work area.
•Lift up to 50 pounds from ground level to waist level and carries a distance of up to 100 feet with/ without assistance. Walk up to 7 miles per day.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Adhere to basic procedures of personal hygiene such as neat, clean, and pressed clothes, styled hair, and manicured hands when on duty and on Mohonk Mountain House Mountain House property.
•Wear proper footwear, approved by Food and Beverage Department standards.
•Work in a manner that will not endanger self or others.
•Adhere to all of Mohonk Mountain House Mountain House Mountain House safety and security regulations.
•Act calmly and effectively in emergency situations.
•Become familiar with and apply Mohonk Mountain House 14 Service Steps.
•Work days, nights, weekends and holidays as needed and adjust schedule to meet demands of the operation.
•Drive company vehicles in a safe, legal manner.
•Taste sweet, sour, bitter, and salty and demonstrate a sense of smell.

QUALIFICATIONS:

•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
•College degree in Hospitality or two years’ experience in service management preferred
•Previous bartending experience.
•Basic knowledge of Hotel Front of House and Food and Beverage operations.
•TIPS or other state-recognized Alcohol Awareness Training Certification preferred

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

BASIC FUNCTIONS AND RESPONSIBILITIES: 

The Desk Clerk performs receptionist and customer service work helping to represent Mohonk Mountain House in the best way possible as they often serve as the guest’s first impression of the resort.  The Desk Clerk is responsible for checking guests in/out of rooms graciously, efficiently, and accurately.  They are responsible for processing charges and payments and demonstrating knowledge of billing and payment options.   The ideal candidate would be courteous, self-motivated, friendly, and detail-oriented and provide accurate information about all resort amenities and services.   Computer proficiency and the ability to effectively communicate via telephone, email, and in person are essential. 

ESSENTIAL JOB FUNCTIONS: 

• Process guest check-ins using established resort procedures. Verify registration cards for the correct information and obtain guest signatures and any necessary paperwork.
• Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
• Promote and recognize customer loyalty and provide exceptional service.
• Set-up guest reservation billing accounts for each person checking-in according to requests/requirements (shares, separate room rates/tax/incidentals, routing, comps)
• Collect information for guest billing, including tax exempt status information, credit card, check, or cash
• Assist customers with questions regarding their existing reservations.  Make future reservations
• Understand reservation codes, other input codes, and special traces.
• Enter and confirm reservations in the property management system with the utmost accuracy and detail to capture important information.
• Generate and communicate daily traced requests, special attention guests, and VIPs for the front desk and other departments.
• Make Dining Reservations for hotel guests of the resort.
• Prepare key packets and registration card arrival boxes for reserved designated group business.
• Organize guest registration cards by filing all cards accurately in room number order.
• Provide information to guests on luggage storage, parking and retrieval of vehicles, and loading of luggage into cars for departure.
• Maintain a complete knowledge of all resort features, services, and activities (i.e. hours of operation, daily house counts, number of arrivals and departures, scheduled group and transient events, room availability, room types, rates, promotions, and amenities, locations of services and facilities).
• Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.   
• Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
• Understand and comply with resort and departmental policies and procedures including required uniform and dress code policies. Maintain a professional, neat, and well-groomed appearance and wear required department-issued uniform.
• Provide professional customer service with a desire to exceed, including exceptional verbal and written communication skills.
• Demonstrate computer proficiency with Microsoft Office software (Outlook, Word, and Excel). OPERA Software knowledge a plus. 
• Utilize Payment Card Industry (PCI) compliance standards to protect credit card and personal information.
• Attend required coaching and training sessions as scheduled to review service quality and productivity.
• Maintain a complete knowledge of: All resort features, services, and activities, along with hours of operation; Daily house counts, along with arrivals and departures; Scheduled group and transient activity sheets; Room availability; Room types, rates, promotions, and amenities; Dining locations and hours of operations.
• Answer telephone calls and emails in a clear and professional manner using the correct greeting and grammar usage.
• Transfer special unrelated front desk telephone calls to the appropriate departments 
• Advise guests of messages (telephone, fax, etc.) and package deliveries.
• Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
• Maintain an assigned cash bank and insure accuracy of contracted amount.  Follow proper accounting procedures for deposits, refunds, rate adjustments, and end of shift audits.  Adhere to cashiering and accounting policies.
• Process adjustment vouchers, paid-outs, miscellaneous charges, and room charges.  Cash guests personal checks according to Mohonk Mountain House procedure. Settle guest room accounts.
• Perform an audit via Opera (PMS) programming (balance receipts) and return bank at close of shift in accordance with Mohonk Mountain House standards.  
• Take information on shopping orders and relay information to the Guest Services Shopper.
• Process guest and employee dry cleaning requests accurately according to procedures.  Inspect and confirm receipt of laundry from the cleaner. 
• Provide transportation information and directions to guests. Book trip arrivals and departures via Mohonk Mountain House Transportation.
• Follow opening and closing procedure checklists.
• Document guest requests, concerns, and needs; and immediately communicate with appropriate departments/personnel. Follow-up to make sure the guest is satisfied with the resolution using Mohonk Mountain House Second Effort procedures.
• Keep a clean and neat work station, restock office supplies and paper supplies as necessary.
• Work in office setting subject to continuous interruptions and background noises. 
• Work extended periods of time viewing a computer video monitor and input information with a keyboard.
• Work under stress from contact with public, demanding deadlines and changing priorities and conditions. Maintain a calm demeanor when under pressure.
• Maintain professional composure and use good manners on the telephone and in person.
• Be dependable, responsible, and punctual and; and maintain good attendance. 
• Learn and effectively process job responsibilities efficiently and confidently.
• Demonstrate organizational skills, proofreading skills, an attention to detail, and produce well-written, error-free copies.  
• Work productively and efficiently with or without supervision when performing routine tasks.
• Maintain a flexible work schedule including days/nightsweekdays/weekends, holidays, and during peak periods of business.
• Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees.  Hear verbal instructions, directions and warnings.
• Escort guests and show various room types.  
• Lift up to 15 pounds (i.e. brochure, folio paper, registration card, and envelope boxes) from ground level to above head and carry distance of up to 100 feet with/ without assistance.  Walk up to 3 miles per day.
• Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, or stand for up to 5 hours at a time.  Navigate up to six flights of stairs.
• Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
• See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. 
• Maintain focus on the job task at hand to think clearly and quickly.

QUALIFICATIONS: 

• High school diploma or equivalent required
• Hospitality or customer service experience required or degree in hospitality, business finance, or accounting.
• Cashiering or banking experience preferred

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

BASIC FUNCTIONS AND RESPONSIBILITIES:

Typical grounds maintenance duties to include but not limited to: mowing, trimming, edging, path maintenance, weeding, raking, pest control, facility maintenance, landscape installation, watering, pruning, firewood production, snow/ice removal, and other seasonal grounds maintenance tasks.

ESSENTIAL JOB FUNCTIONS:

•Operate vehicles and powered equipment including mowers, tractors, bucket loaders, twin-axle vehicles, snowplow, chainsaws, trimmers, edgers, pole saws, snow blower, aerators, and bucket loaders.
•Cultivate, plant, transplant, seed, water, stake, prune, dead-head, weed, rake, edge, mulch, harvest and attend to landscapes, small trees, groundcovers, shrubs, pathways, annual/perennial beds.
•Haul garden debris, clear brush, and remove litter.
•Use hand tools such as shovels, pruners, rakes, forks, hoes, wheelbarrows, sprayers, hoses, and other garden tools to prepare and maintain landscaping.
•Maintain or repair tools, equipment, or structures such as buildings, greenhouses, fences, or benches using hand or power tools.
•Inspect and take corrective action for plant diseases, pests, and wildlife damage.
•Work with staff to maintain the integrity of assigned landscape areas.
•Inspect, clean, and maintain tools and equipment in good working order.
•Learn and maintain a basic level of horticultural and plant knowledge.
•Work with staff to maintain the integrity of assigned landscape areas.
•Maintain assigned grounds equipment in good working order and maintain inventories.
•Assist the Grounds Foreman in the instillation of lawn and landscape projects.
•Analyze and make recommendations concerning grounds methods, equipment and plantings.
•Work with other garden, grounds, greenhouse, and flower shop professionals as assigned
•Adhere to all safety rules and regulations.
•Support other departments in the completion of grounds related tasks.
•Coordinate use, maintenance, and repair of all grounds vehicles and equipment with Grounds Foreman and other grounds staff.
•Perform weekly utility cart and biweekly vehicle maintenance checks
•Interact with fellow staff and guests in a professional, courteous method.
•Contribute to maintaining staff morale positively and exemplify a cooperative attitude.
•Operate vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
•Work productively and efficiently with or without supervision when performing routine tasks.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Adhere to Mohonk Mountain House policies and procedures.
•Act calmly and effectively in emergency situations.
•Analyze problems and develop and implement action plans to address problems.
•Insure safety of guests, employees and self, anywhere on the property.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards of cleanliness.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 100 pounds from ground level to 36 inches with/ without assistance, lift 30 pounds from ground level to overhead, carry a distance of up to 75 feet with or without assistance. Walk up to 7 miles per day.
•Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 feet.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Work outdoors and expose self to natural elements including rain, heat, wind, weather extremes, pollen, and insects.
•Wear Proper Protective Equipment when performing tasks that recommend such equipment.
•Pay close attention to details.
•Maintain order on job site and within the vehicle shed and other grounds storage areas.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Interact with fellow staff and guests in a professional, courteous method.

QUALIFICATIONS:

•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
•Previous landscaping experience preferred.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

BASIC FUNCTIONS AND RESPONSIBILITIES:

Massage Therapist is responsible for providing all the various massage services offered in the Spa at Mohonk Mountain House. The Massage Therapist is an active member of the Spa team responsible for maintaining a high level of guest service and satisfaction. The Massage Therapist is expected to make a professional recommendation for their guest to facilitate continued wellness.

ESSENTIAL JOB FUNCTIONS:

•Attend in-house trainings with the ultimate goal of being able to perform all massage services offered at the Spa at Mohonk Mountain House as described in the Spa Menu.
•Learn, demonstrate, and adhere to sequence and protocols for each massage service added to skill set.
•Perform professional recommendation of retail with the goal of 10% product sales to service revenue.
•Demonstrate thorough familiarity of Spa services by performing professional recommendation of next experience for guests served in a meaningful and relevant manner.
•Retain guests by consistently providing excellent customer service. This includes anticipating guest needs and adhering to the standards for spa guest service.
•Communicate guest issues to Spa Management.
•Promptly greet guest and provide spa guests with a tour of spa facilities when needed. Escort guest to and from treatment room.
•Perform services keeping guest satisfaction as priority, while running on time for next guest.
•Begin and end all treatments on time, adhering to bookings.
•Provide guests with a thorough and knowledgeable professional massage.
•Clean and sanitize work area as per departmental policies.
•Remove all soiled linen from massage room(s) and deposit in designated area.
•Operate all tools and equipment needed to perform the Spa at Mohonk Mountain House services safely.
•Stock and organize massage room(s) with appropriate linens and supplies.
•Prepare material and supplies for daily operations.
•Maintain a flexible work schedule including weekdays/weekends, holidays, and during peak periods of business.
•Maintain availability of a minimum of three shifts per week.
•Attend vendor trainings and events as assigned to learn the ingredients of products used in order to know possible contraindications due to allergies or medical issues provided by guests and to learn benefits of ingredients and products used to be able to offer well-informed recommendations to guests to facilitate continued wellness.
•Listen well, communicate effectively and establish working relationships with other staff, management, and guests that have a variety of educational backgrounds and values.
•Speak, read, and write the English language and communicate in a clear and congenial manner, with our guests, visitors, and employees. Hear verbal instructions, directions, and warnings.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Wear proper protective equipment when performing tasks that recommend such equipment.
•Inspect and report maintenance needed on equipment used to provide services.
•Inform supervisor of hazardous situations, emergencies, or threats to security of guests, employees, or hotel assets.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•Work productively and efficiently with or without supervision when performing tasks.
•Prioritize and meet time goals in a calm professional manner.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Attend events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 75 pounds from ground level to 4 feet and carry a distance of up to 30 feet with/ without assistance. Walk up to 3 miles per day.
•Maneuver carts or dollies safely with loads up to 100 pounds up and down stairs, elevators, through passageways or outdoors up to 100 feet.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust and focus.
•Interact patiently with teenagers and adults.
•Act calmly and professionally in stressful situations.
•Analyze problems and develop and implement action plans to address problems.
•Demonstrate high moral character in handling lost items and valuables turning them in immediately to designated lost and found area.

QUALIFICATIONS:

•Valid and current NYS License for Massage Therapy.
•Minimum of 2 years work experience in a professional spa setting preferred.
•Basic CPR/First Aid Certification preferred.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

BASIC FUNCTIONS AND RESPONSIBILITIES:

Typical parks worker duties to include but not limited to: garbage/recycle disposal, carriage road maintenance, firewood production, utility maintenance, tree removal/pruning, snow/ice removal, auto road maintenance and other seasonal property maintenance tasks.  

ESSENTIAL JOB FUNCTIONS:

•    Operate vehicles and powered equipment including, tractors w/o implements, bucket loaders, twin-axle vehicles w/o dump beds, bulldozer, snowplow, chainsaws, trimmers, compacters, pole saws, snow blower, roller, and excavator. 

•    Pick up and dispose of trash from garbage and recycle receptacles.

•    Use hand tools such as shovels, pruners, rakes, pitch forks, wheelbarrows, hoses, tamper, and pruners

•    Maintain or repair tools, equipment, or structures such as buildings, fences, or benches using hand or power tools.

•    Handle and maintain safe operation of a chainsaws.

•    Work with staff to maintain the integrity of assigned work areas.         

•    Inspect, clean, and maintain tools and equipment in good working order.   

•    Able to fall, cut, buck, and process trees into firewood.

•    Work with stacking and loading hay

•    Maintain assigned Parks equipment in good working order and maintain inventories.

•    Assist the Parks Foreman in the construction and installation of various projects.

•    Maintain drainage systems, repair culverts and walls within the property 

•    Able to back up trailer unassisted.

•    Adhere to all safety rules and regulations.

•    Support other departments in the completion other related related tasks.

•    Coordinate use, maintenance, and repair of all Parks and Grounds vehicles and equipment with Parks Foreman and other grounds staff.

•    Keep all vehicle roadways and carriage roads surfaces smooth, clean, and clear.

•    Work during winter weather keeping all roadways and walking paths safe and accessible using plows, blowers, salt spreaders, and shovels.

•    Interact with fellow staff and guests in a professional, courteous method.

•    Be on call all year for storm events.

•    Keep road edges clean and clear of branches, grasses, and debris. 

•    Contribute to maintaining staff morale positively and exemplify a cooperative attitude.

•    Operate vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.

•    Work productively and efficiently with or without supervision when performing routine tasks.

•    Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.

•    Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.  

•    Learn and retain knowledge of historical facts and information about Mohonk Mountain House.

•    Adhere to Mohonk Mountain House policies and procedures.

•    Act calmly and effectively in emergency situations.

•    Analyze problems and develop and implement action plans to address problems.

•    Ensure safety of guests, employees and self, anywhere on the property.

•    Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards of cleanliness.

•    Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees.  Hear verbal instructions, directions and warnings.

•    Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.

•    Lift up to 100 pounds from ground level to 36 inches with/ without assistance, lift 30 pounds from ground level to overhead, carry a distance of up to 75 feet with or without assistance. Walk up to 7 miles per day.

•    Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 feet.

•    See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. 

•    Work outdoors and expose self to natural elements including rain, heat, wind, weather extremes, pollen, and insects.

•    Wear Proper Protective Equipment when performing tasks that recommend such equipment.

•    Pay close attention to details.

•    Maintain order on job site and within the vehicle shed and other Parks and Grounds storage areas.

•    Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.

•    Interact with fellow staff and guests in a professional, courteous method.   

QUALIFICATIONS:

•    Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.

•    Previous property management experience preferred.

BASIC FUNCTIONS AND RESPONSIBILITIES:

Preparation and production of baked goods, pastries, breakfast pastries, and all associated pastry items for a resort serving up to 2500 meals per day, in accordance with company standards and local health regulations.

ESSENTIAL JOB FUNCTIONS:

•Support Bakery and Pastry Operation, and adhere to kitchen standards regarding proper uniform, service standards, food production, safety and sanitation, and morale.
•Maintain work spaces including stainless steel tables, equipment, dry storage shelves, walk-in refrigerators, freezer, and general sanitary condition of bake shop production and storage areas in a neat and orderly fashion.
•Monitor the quality and quantity of food that is prepared. Ensure adherence to quality expectations and standards including all assigned production.
•Check inventory and maintain par stocks, requisition items as needed and maintain an awareness of costs/expenses.
•Monitor the quality and quantity of food that is prepared prior to distributing to “front of house” staff for delivery to guest.
•Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.
•Prepare special dietary meals or substitute items.
•Weigh, measure, and mix ingredients.
•Organize and detail the work area for AM and PM dessert service
•Test and inspect foods to determine if they have been cooked sufficiently.
•Demonstrate basic knife handling skills and familiarity with basic kitchen equipment and machines.
•Operate equipment such as ovens, stoves, grills, mixers, proofers, microwaves, steamers, kettles, and fryers.
•Research industry trends regularly and maintain a current knowledge of common or trending practices in the industry.
•Work productively and efficiently with or without supervision when performing routine tasks.
•Learn, retain, and demonstrate a full knowledge and understanding of all dessert menu offerings.
•Assist in production planning, record keeping and reporting as required.
•Assist in the requisitioning and receiving of all food and supplies as required.
•Perform job safely while maintaining a clean, safe, and organized work environment.
•Follow all Mohonk Mountain House safety and security policies and procedures.
•Maintain proper rotation of product in all refrigerators (FIFO) to minimize wastage/spoilage.
•Maintain food storage and cooler logs in adherence to food safety standards.
•Sanitize and ensure cleanliness and maintenance of all work areas, utensils, and equipment.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 feet.
•Lift up to 50 pounds from ground level to waist level and carries a distance of up to 100 feet with/ without assistance. Walk up to 5 miles per day.
•Handle hot items with care.
•Check the working condition of equipment and machinery in accordance with specifications.
•Identify safety hazards, report, and follow up to see that corrective action is taken and inform supervisor of hazardous situations.
•Complete safety training and certifications when offered.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Perform basic mathematical functions such as addition, subtraction, multiplication, and division.
•Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of educational backgrounds and values.
•Communicate assistance needed during busy periods.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Analyze problems and develop and implement action plans to address problems.
•Work under time constraints, extreme temperatures, and high business levels.
•Offer consistently professional, friendly and proactive guest service while supporting fellow colleagues.
•Assist all service staff and company workers in a professional manner insuring our guest service is in accordance with company standards.
•Attend shift briefings and actively participate daily.
•Maintain confidentiality of proprietary information; protect company assets.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Taste sweet, sour, bitter, and salty and demonstrate a sense of smell.

QUALIFICATIONS:
•3 years culinary experience in similar operation.
•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
•Certification in food service sanitation practices and prevention of food borne illnesses preferred.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. .