Job Summary:

The Risk Manager role will be responsible for administering company-wide Department of Transportation (DOT) and fleet safety programs, ensuring compliance with all local, state, federal, and FMCSA regulations. This position will foster a culture of risk awareness and accountability by optimizing program efficiency, developing, implementing relevant procedures, and training. Additionally, the role will involve supporting incident and claims management, as well as executing insurance-related programs. This position can be filled in SD, ND, MN, or KS.

 The hiring range for this position is $75,000-$115,000. This range is inclusive of multiple locations. The actual base salary offered will be determined based on multiple factors including internal equity, location, and the individual’s job-related knowledge, skills and experience. 

In addition to the base salary, this position is eligible for an annual bonus based on company and/or individual performance. 

Responsibilities:

• Enhance the organization's DOT compliance programs to achieve satisfactory safety scores, including maintaining driver qualification files, managing hours of service, assessing ELD needs, and creating an automated daily vehicle inspection program.
• Administer the company’s DOT drug and alcohol program.
• Investigate serious injuries or fatalities in accordance with DOT regulations.
• Manage motor vehicle records (MVR) monitoring program for all Midco drivers. Administer suitable driving clearance for candidates and current team members, as it relates to their record of violations and accidents.
• Leverage expertise in fleet management and safety platform software systems to implement and administer telematics and dashcam programs.
• Formulate Department of Transportation (DOT) and fleet safety policies, programs, and procedures focused on risk mitigation. Deliver training to leaders in accordance with relevant state and federal regulations.
• Monitor potential risks using internal metrics and industry benchmarks, and maintain awareness of risk trends and challenges, considering internal operations.
• Communicate trends and programs to leaders and business partners throughout the organization.
• Provides support for incidents and claims management, including workers compensation, auto, and property.
• Assists in executing insurance-related programs, including administering Certificates of Insurance (COIs), Surety Bonds, and managing insurance renewals.
• Model Midco’s mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same.
• Ensure customer privacy by adhering to Midco’s privacy guidelines while actively following Midco policies and procedures.
• Be available to provide assistance to team members outside of normal business hours as necessary.
• Perform other duties as assigned.

Required Qualifications: 

• Bachelor’s degree in risk management, business administration, finance, or similar discipline.
• Minimum of five years of DOT, fleet safety and/or risk management experience.
• Comprehensive understanding of DOT/FMCSA regulations.
• Demonstrated history of employing methods, techniques, and procedures to ensure driver compliance.
• Strong analytical, problem-solving, and communication abilities.
• Excellent written and verbal communication skills.

Work Environment: 

• The noise level in the work environment is moderate.
• May be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
• Up to 10% of travel is required.

Physical Demands: 

• Heavy keyboard/mouse usage required with repetitive movements. 
• Must remain at your workstation for long periods of time. 

Mental Demands: 

• Ability to analyze complex data and identify patterns of fraud and translate those into actionable plans.
• Strategic thinking to provide thought leadership and innovation solutions for fraud mitigation.

About Midco: 

• Midco offers the most reliable wholly owned and operated fiber network spanning 17,000 miles.
• We are a telecommunications leader that is redefining connectivity while being a force for good in the communities we serve.
• We serve nearly 500,000 homes and businesses in more than 400 communities in Kansas, Minnesota, North Dakota, South Dakota and Wisconsin.
• Our 1,900 team members work together with integrity, creating a caring culture for a lasting impact.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:  

• Free Midco internet & TV 
• Great opportunities to get involved in volunteerism  
• Generous 401(k) match and paid time away from work programs 
• And many more

Visit Midco.com/Careers to learn about employment opportunities and apply today.  

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters. 

$2,250 bonus potential! Career advancement with pay increases including annual merit increases! Free fiber internet & cable tv. Competitive pay and benefits including PTO, paid holidays, 401k w/match, medical, dental & vision insurance, paid paternal leave, health & wellness programs, community discounts, company clothing, and much more! Monday - Friday. 40 hrs / week minimum.  OT higher through peak summer months.

Job Summary:

As an Equipment Operator-UG Construction, you will operate UG construction equipment required to perform the installation, maintenance, relocation, or repair of UG telecommunications network infrastructure. Responsibilities include operating various equipment, performing job site analysis, ensuring proper clearances, and maintaining equipment safety standards, with specific duties varying based on position level. Position leveling ranges from Equipment Operator-UG to Equipment Operator III-UG, based on experience and certifications.

Responsibilities:

• Operate various equipment including but not limited to, mini-excavator, skid steer, and directional bore machine, for the installation or maintenance of underground utilities.
• Ability to properly clean and maintain the equipment, check fluid levels, and conduct a visual inspection of vehicle/equipment to assure your vehicle/equipment is performing at optimum safety, perform the required pre-trip, post trip inspections and the required reports.
• Perform job site analysis and site walks, confirm trench/bore paths according to requirements and regulations.
• Ensure proper clearances are in place to install products according to industry standards and company policies. Ensure location of all existing utilities are properly identified on job sites.
• Complete work functions as directed by project lead and leadership.
• Provide instructions to other personnel on site when project lead is not present, as directed by leadership.
• Provide effective training & guidance to less experienced team members as needed.
• Load, unload, and transport excavation equipment to/from job sites.
• Demonstrate knowledge of Midco’s safety program by enforcing safety rules and procedures, wearing appropriate safety apparel (e.g., hard hats, safety vests, OSHA-approved boots), and operating all equipment safely.
• Operate and drive a company vehicle in compliance with all Midco policies and procedures, ensuring safety, efficiency, and adherence to traffic laws. Maintain vehicle cleanliness and ensure regular maintenance and repairs are conducted as scheduled to uphold a professional image
• Model Midco’s mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same.
• Ensure customer privacy by adhering to Midco’s privacy guidelines while actively following Midco policies and procedures.
• Maintain reliable and predictable attendance as required by the position.
• Perform other duties as assigned.

Required Qualifications: 

• HS diploma or equivalent (GED) or a minimum of two years of equivalent work experience.
• Complete Construction First Time Right certification within 90 days of hire and consistently apply principles in all aspects of work.
• Must possess and maintain a valid driver's license with a clean driving record. A DUI conviction within the past five years will result in disqualification from employment in this position.
• Must develop working knowledge of construction, the National Electrical Code, OSHA regulations, state and local regulations and general safety standards.

Preferred Qualifications: 

• Prior experience working on the installation of underground telecommunications or utility infrastructure.

Work Environment:

• The noise level in the work environment is moderate to loud.
• Frequent exposure to outside weather conditions.
• Occasional exposure to moving mechanical parts, high, precarious places, risk of electrical shock, and risk of radiation and vibration.
• May be required to work more than 40 hours per week and outside normal business hours, such as holidays, evenings, and weekends as business demands.
• May be required to travel up to 50% of flexible scheduled hours per business needs.

Physical Demands: 

• Required to reach with hands and arms, stoop, kneel, or crouch.
• Must occasionally lift and carry loads up to 80 lbs. and separately handle a 75 lbs. ladder.
• Ability to stand or sit for long periods of time and maneuver in small tight areas.

Mental Demands: 

• Capable of ensuring tasks are completed accurately and maintaining a clean and safe work environment.
• Possess problem-solving skills to address unexpected issues and find efficient solutions during various tasks.
• Capable of understanding and following safety regulations and procedures to mitigate risks.
• Effectively communicating with team members and understanding instructions.

About Midco: 

• Midco offers the most reliable wholly owned and operated fiber network spanning 17,000 miles.
• We are a telecommunications leader that is redefining connectivity while being a force for good in the communities we serve.
• We serve nearly 500,000 homes and businesses in more than 400 communities in Kansas, Minnesota, North Dakota, South Dakota and Wisconsin.
• Our 1,900 team members work together with integrity, creating a caring culture for a lasting impact.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:  

• Free Midco internet & TV 
• Great opportunities to get involved in volunteerism  
• Generous 401(k) match and paid time away from work programs 
• And many more

Visit Midco.com/Careers to learn about employment opportunities and apply today.  

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.

$1,500 bonus potential! No experience necessary! Paid, on the job training!! Monday - Friday. 40 hrs / week minimum.  OT higher through peak summer months. Career advancement with pay increases including annual merit increases! Free fiber internet & cable tv. Competitive pay and benefits including PTO, paid holidays, 401k w/match, medical, dental & vision insurance, paid paternal leave, health & wellness programs, community discounts, company clothing, and much more! Monday - Friday. 40 hrs / week minimum.  OT higher through peak summer months.

Job Summary:

As a Laborer, you will support and assist underground construction crews with the installation, maintenance, relocation, and repair of underground telecommunications network infrastructure. In this role, you will conduct manual labor activities, handle materials, and ensure job site safety and cleanliness. Responsibilities will vary based on your position level, ranging from basic manual tasks to operating equipment and assisting with jobsite oversight. Position leveling ranges from Laborer to Laborer III, based on experience and certification.

Responsibilities:

• Conduct manual labor activities including but not limited to, digging trenches/holes with shovel, exposing existing underground utilities, greasing equipment, maintaining a clean and safe work zone.
• Installation of utility pedestals, cabinets, and hand holes.
• Material handling includes conduit, fiber/cable pulling and installation.
• Performing site restoration and cleanup activities, including but limited to grade preparation, black dirt, seeding, and concrete restoration.
• Maintain safe working habits/conditions according to all regulations, procedures, and policies.
• Setting up safety perimeter using signage, cones, and safety barriers.
• Demonstrate knowledge of Midco’s safety program by enforcing safety rules and procedures, wearing appropriate safety apparel (e.g., hard hats, safety vests, OSHA-approved boots), and operating all equipment safely.
• Model Midco’s mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same.
• Ensure customer privacy by adhering to Midco’s privacy guidelines while actively following Midco policies and procedures.
• Maintain reliable and predictable attendance as required by the position.
• Perform other duties as assigned.

Required Qualifications: 

• HS diploma or equivalent (GED) or a minimum of two years of equivalent work experience.
• For Laborer I and above: Must possess and maintain a valid driver's license with a clean driving record and be capable of holding a DOT Medical Card. A DUI conviction within the past five years will result in disqualification from employment in these positions.
• Must develop working knowledge of construction, the National Electrical Code, OSHA regulations, state and local regulations and general safety standards.

Preferred Qualifications: 

• Prior experience working on the installation of underground telecommunications or utility infrastructure.

Position leveling will be assigned based upon required experience and training.

Work Environment:

• The noise level in the work environment is moderate to loud.
• Frequent exposure to outside weather conditions.
• Occasional exposure to moving mechanical parts, high, precarious places, risk of electrical shock, and risk of radiation and vibration.
• May be required to work more than 40 hours per week and outside normal business hours, such as holidays, evenings, and weekends as business demands.
• May be required to travel up to 50% of flexible scheduled hours per business needs.

Physical Demands: 

• Required to reach with hands and arms, stoop, kneel, or crouch.
• Must be able to lift and carry loads up to 80 lbs. and separately handle a 75 lbs. ladder.
• Must be able to safely use a ladder rated for a maximum load of 375 lbs., including the combined weight of the individual, fall protection equipment, and any tools being carried.
• Ability to stand or sit for long periods of time and maneuver in small tight areas.

Mental Demands: 

• Capable of ensuring tasks are completed accurately and maintaining a clean and safe work environment.
• Possess problem-solving skills to address unexpected issues and find efficient solutions during various tasks.
• Capable of understanding and following safety regulations and procedures to mitigate risks.
• Effectively communicating with team members and understanding instructions.

About Midco:

• Midco offers the most reliable wholly owned and operated fiber network spanning 17,000 miles.
• We are a telecommunications leader that is redefining connectivity while being a force for good in the communities we serve.
• We serve nearly 500,000 homes and businesses in more than 400 communities in Kansas, Minnesota, North Dakota, South Dakota and Wisconsin.
• Our 1,900 team members work together with integrity, creating a caring culture for a lasting impact.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:  

• Free Midco internet & TV 
• Great opportunities to get involved in volunteerism  
• Generous 401(k) match and paid time away from work programs 
• And many more

Visit Midco.com/Careers to learn about employment opportunities and apply today.  

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.

$2,500 hiring bonus!$20.50 per hour starting pay No experience needed! PAID training! Join our team as a Field Tech - where your Midco career goes from there is up to you! Career advancement with pay increases including quarterly bonuses! Free and discounted fiber internet & cable tv. Competitive pay and benefits. Company vehicle, clothing and tools provided.

Field Techs are the face of Midco working with cutting edge technology to create a great customer experience. They work with our customers to ensure they receive the best value for their needs. If you consider yourself a problem-solving pro who enjoys interacting with people, this is the ideal role for you.

Visit https://www.midco.com/careers/field-technician-jobs/ to learn about employment opportunities and apply today.

Job Summary:

As a Field Technician at Midco, you will install, maintain, and troubleshoot services to ensure optimal performance and customer satisfaction. Your duties include conducting technical assessments, managing service installations and disconnections, and repairing network issues for both residential and business customers. You will work with cutting-edge technology to deliver exceptional customer experiences and ensure customers receive the best value for their needs. If you enjoy problem-solving and interacting with people, this role is perfect for you.

Responsibilities:

• Conduct accurate and comprehensive technical evaluations of commercial properties for service feasibility, providing an assessment of internal costs.
• Perform installation tasks, including voice, video, and data installations, as well as service changes and disconnects, in both customer homes and business locations.
• Troubleshoot and repair services from the tap to Customer Premise Equipment (CPE), resolve signal leakage issues, and ensure optimal signal levels and picture quality on all television sets.
• Act as a proactive liaison between Field Operations and Business Services to ensure exceptional customer satisfaction.
• Promote Midco’s services and educate customers on their proper use, including adding additional services, accessing online help, understanding channel lineups, and using equipment correctly.
• Offer technical support and guidance to key internal stakeholders, particularly regarding network extensions and bury drop requirement
• Ensure a positive customer experience by delivering high-quality service, promptly addressing concerns, and effectively handling challenging situations under pressure.
• Log all required information on work orders, surveys, and referrals to ensure customer interactions and requests are properly addressed.
• Mentor and train other team members as required, and cross-train on additional services to meet customer demand.
• Maintain a clean environment by clearing all debris and materials upon completion of service request.
• Perform on-call duties as required.
• Demonstrate knowledge of Midco’s safety program by enforcing safety rules and procedures, wearing appropriate safety apparel (e.g., hard hats, safety vests, OSHA-approved boots), and operating all equipment safely.
• Operate and drive a company vehicle in compliance with all Midco policies and procedures, ensuring safety, efficiency, and adherence to traffic laws. Maintain vehicle cleanliness and ensure regular maintenance and repairs are conducted as scheduled to uphold a professional image.
• Model Midco’s mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same.
• Ensure customer privacy by adhering to Midco’s privacy guidelines while actively following Midco policies and procedures.
• Maintain reliable and predictable attendance as required by the position.
• Perform other duties as assigned.

Required Qualifications:

• High School diploma or equivalent (GED).
• Must possess and maintain a valid driver's license with a clean driving record. A DUI conviction within the past five years will result in disqualification from employment in this position.
• Complete Midco First Time Right (FTR) certification within 90 days of hire and consistently apply principles in all aspects of work.

Preferred Qualifications:

• Previous experience in a customer-facing environment is a plus. Comprehensive on-the-job training will be provided.

Work Environment:

• In-person visits to a customer’s home or place of business are common. Specific abilities required include accessing a customer's home or place of business by stairs or elevator, operating doors or other entrances, and navigating hallways and buildings.
• The noise level in the work environment is moderate to loud.
• Frequent exposure to outside weather conditions.
• Occasional exposure to moving mechanical parts, high, precarious places, risk of electrical shock, and risk of radiation and vibration.
• May be required to work in excess of 40 hours per week and outside normal business hours, such as holidays, evenings, and weekends, as business demands.
• Must be prepared to travel on short notice and work extended, flexible hours.

Physical Demands:

• Be able to safely use a ladder rated for a maximum load of 375 lbs., including the combined weight of the individual, fall protection equipment, and any tools being carried.
• Required to reach with hands and arms, stoop, kneel, or crouch.
• Must lift and carry loads up to 80 lbs. and separately handle a 75 lbs. ladder.
• Must be able to climb poles, ladders, bucket trucks, and other structures with proper fall protection equipment, adhering to the manufacturer's capacity for all equipment.
• Must be able to work from elevated heights (bucket trucks, aerial lifts) and in tight spaces such as attics and crawlspaces.
• Bucket trucks have a maximum load capacity ranging from 300 to 400 lbs. based on the manufacturer's specifications for each vehicle. Team members certified for bucket truck use are responsible for being aware of and adhering to these maximum load requirements.

Mental Demands:

• Ability to understand, follow, and execute both routine and non-routine verbal and written instructions.
• Proficient in understanding problems and collaborating with others to find alternative solutions.
• Ability to adapt to changing circumstances and remain flexible in a dynamic work environment.
• Keen attention to detail to ensure accuracy and quality in all aspects of operations.

About Midco: 

• Midco offers the most reliable wholly owned and operated fiber network spanning 17,000 miles.
• We are a telecommunications leader that is redefining connectivity while being a force for good in the communities we serve.
• We serve nearly 500,000 homes and businesses in more than 400 communities in Kansas, Minnesota, North Dakota, South Dakota and Wisconsin.
• Our 1,900 team members work together with integrity, creating a caring culture for a lasting impact.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:  

• Free Midco internet & TV 
• Great opportunities to get involved in volunteerism  
• Generous 401(k) match and paid time away from work programs 
• And many more

Visit Midco.com/Careers to learn about employment opportunities and apply today.  

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.

$1,500 bonus potential! No experience necessary! Paid, on the job training!! Monday - Friday. 40 hrs / week minimum.  OT higher through peak summer months. Career advancement with pay increases including annual merit increases! Free fiber internet & cable tv. Competitive pay and benefits including PTO, paid holidays, 401k w/match, medical, dental & vision insurance, paid paternal leave, health & wellness programs, community discounts, company clothing, and much more! Monday - Friday. 40 hrs / week minimum.  OT higher through peak summer months.

Job Summary:

As a Laborer, you will support and assist underground construction crews with the installation, maintenance, relocation, and repair of underground telecommunications network infrastructure. In this role, you will conduct manual labor activities, handle materials, and ensure job site safety and cleanliness. Responsibilities will vary based on your position level, ranging from basic manual tasks to operating equipment and assisting with jobsite oversight. Position leveling ranges from Laborer to Laborer III, based on experience and certification.

Responsibilities:

• Conduct manual labor activities including but not limited to, digging trenches/holes with shovel, exposing existing underground utilities, greasing equipment, maintaining a clean and safe work zone.
• Installation of utility pedestals, cabinets, and hand holes.
• Material handling includes conduit, fiber/cable pulling and installation.
• Performing site restoration and cleanup activities, including but limited to grade preparation, black dirt, seeding, and concrete restoration.
• Maintain safe working habits/conditions according to all regulations, procedures, and policies.
• Setting up safety perimeter using signage, cones, and safety barriers.
• Demonstrate knowledge of Midco’s safety program by enforcing safety rules and procedures, wearing appropriate safety apparel (e.g., hard hats, safety vests, OSHA-approved boots), and operating all equipment safely.
• Model Midco’s mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same.
• Ensure customer privacy by adhering to Midco’s privacy guidelines while actively following Midco policies and procedures.
• Maintain reliable and predictable attendance as required by the position.
• Perform other duties as assigned.

Required Qualifications: 

• HS diploma or equivalent (GED) or a minimum of two years of equivalent work experience.
• For Laborer I and above: Must possess and maintain a valid driver's license with a clean driving record and be capable of holding a DOT Medical Card. A DUI conviction within the past five years will result in disqualification from employment in these positions.
• Must develop working knowledge of construction, the National Electrical Code, OSHA regulations, state and local regulations and general safety standards.

Preferred Qualifications: 

• Prior experience working on the installation of underground telecommunications or utility infrastructure.

Position leveling will be assigned based upon required experience and training.

Work Environment:

• The noise level in the work environment is moderate to loud.
• Frequent exposure to outside weather conditions.
• Occasional exposure to moving mechanical parts, high, precarious places, risk of electrical shock, and risk of radiation and vibration.
• May be required to work more than 40 hours per week and outside normal business hours, such as holidays, evenings, and weekends as business demands.
• May be required to travel up to 50% of flexible scheduled hours per business needs.

Physical Demands: 

• Required to reach with hands and arms, stoop, kneel, or crouch.
• Must be able to lift and carry loads up to 80 lbs. and separately handle a 75 lbs. ladder.
• Must be able to safely use a ladder rated for a maximum load of 375 lbs., including the combined weight of the individual, fall protection equipment, and any tools being carried.
• Ability to stand or sit for long periods of time and maneuver in small tight areas.

Mental Demands: 

• Capable of ensuring tasks are completed accurately and maintaining a clean and safe work environment.
• Possess problem-solving skills to address unexpected issues and find efficient solutions during various tasks.
• Capable of understanding and following safety regulations and procedures to mitigate risks.
• Effectively communicating with team members and understanding instructions.

About Midco:

• Midco offers the most reliable wholly owned and operated fiber network spanning 17,000 miles.
• We are a telecommunications leader that is redefining connectivity while being a force for good in the communities we serve.
• We serve nearly 500,000 homes and businesses in more than 400 communities in Kansas, Minnesota, North Dakota, South Dakota and Wisconsin.
• Our 1,900 team members work together with integrity, creating a caring culture for a lasting impact.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:  

• Free Midco internet & TV 
• Great opportunities to get involved in volunteerism  
• Generous 401(k) match and paid time away from work programs 
• And many more

Visit Midco.com/Careers to learn about employment opportunities and apply today.  

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.