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Job Details
Description
The Residential Supervisor in charge will ensure the security of campus and community residential locations, including working with staff, maintaining communication with resident’s family and guardians, and overseeing resident transportation needs. You will report to the Online/Oncall supervisor and you will work on-site.
Responsibilities:
- Oversee and ensure implementation of all applicable emergency systems, agency policies, and program procedures.
- Respond to crises within assigned Residential Program/locations. Ensure response follows agency policy and protocol appropriate to the situation, and ensure that the individual clients behavior management plan(s) are followed. Ensure any physical intervention is conducted following TCI standards. Ensure completion of all forms and appropriate documentation of every restraint.
- Provide support to teams when asked for behavioral interventions and events. Will direct the team in absence of residential supervisor and will be a source of training , supporting and modeling for other staff.
- Ensure the security of campus and community locations, responding to any security concerns. Conduct random checks of assigned locations to ensure safety of residents.
- Be the primary person in charge of calling the police for any resident considered missing, completing or ensuring completion of the Missing Person Report form and canceling Missing Person Reports upon a residents return.
- Ensure contacts have been made with the residents family and guardian for all significant incidents.
- Maintain regular entries in the Online/On call log regarding all significant events that occur, and provide the leadership with specific additional information as. Ensure completion of documentation for all significant incidents.
- Ensure significant incidents are called into the Justice Center as applicable.
- Serve as the central person in charge of off campus trips. Approve and log all off-campus trips and assure such trips have proper staff coverage.
- Oversee and transport clients for medical, mental health, and other essential needs.
- Check and assure that all visitors have prior approval to be on the grounds.
- Be available to hear and document any neighbor concerns.
Requirements and Education:
- Requires an associate's degree;bachelor's degree and equivalent experience preferred.
- 3 years of experience, or equivalent education and experience.
- Drivers license is required.
- Must be able to pass the required physical.
- Must be able to complete and pass TCI training.
Benefits
- Sick Leave
- EAP
- 401 (K) plan
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do meaningful work.
Qualifications
- Immediately
- Schenectady, NY 12304
- 6/17/25
Job Details
Description
As an Online/Oncall, you will ensure the security of campus and community residential locations, including working with staff, maintaining communication with resident’s family and guardians, and overseeing resident transportation needs. You will report to the Online/Oncall supervisor and you will work on-site.
Responsibilities:
- Oversee and ensure implementation of all applicable emergency systems, agency policies, and program procedures.
- Respond to crises within assigned Residential Program/locations. Ensure response follows agency policy and protocol appropriate to the situation, and ensure that the individual clients behavior management plan(s) are followed. Ensure any physical intervention is conducted following TCI standards. Ensure completion of all forms and appropriate documentation of every restraint.
- Provide support to teams when asked for behavioral interventions and events. Will direct the team in absence of residential supervisor and will be a source of training , supporting and modeling for other staff.
- Ensure the security of campus and community locations, responding to any security concerns. Conduct random checks of assigned locations to ensure safety of residents.
- Be the primary person in charge of calling the police for any resident considered missing, completing or ensuring completion of the Missing Person Report form and canceling Missing Person Reports upon a residents return.
- Ensure contacts have been made with the residents family and guardian for all significant incidents.
- Maintain regular entries in the Online/On call log regarding all significant events that occur, and provide the leadership with specific additional information as. Ensure completion of documentation for all significant incidents.
- Ensure significant incidents are called into the Justice Center as applicable.
- Serve as the central person in charge of off campus trips. Approve and log all off-campus trips and assure such trips have proper staff coverage.
- Oversee and transport clients for medical, mental health, and other essential needs.
- Check and assure that all visitors have prior approval to be on the grounds.
- Be available to hear and document any neighbor concerns.
Requirements and Education:
- Requires an Associate’s degree plus three years of experience, Bachelor’s degree preferred, OR HS plus at least five years of experience required.
- Drivers license is required.
- Must be able to pass the required physical.
- Must be able to complete and pass TCI training.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do meaningful work.
Qualifications
- Full Time
- Immediately
- Schenectady, NY 12304
- 6/13/25
Job Details
Description
As a Residential Assistant Supervisor, you will supervise staff who provide daily therapeutic care and programming according to agency policy and governing body standards and requirements. You will report to the Residential Supervisor and you will work onsite.
Responsibilities:
- Supervise program activity which will lead to the attainment of goals described within treatment plans
- Supervise and evaluate the work of residential staff assigned to residential programs.
- Work shifts on the unit as assigned, which could include variable shifts (several days and several evenings each week)
- Work as one of the staff within the staff-to-youth ratio on the unit
- Work as a role model for newer, less experienced staff
- Maintain records
- Participate in the training of residential staff
- Seek out training opportunities for all staff relevant to the work on the unit
- Participate in residential staff meetings
- Understand and apply the general framework and expected outcomes of the various treatment models used with the youth,
- Maintain safety and an environment that supports youth to be safe and make progress on the unit
- Make the unit a family-friendly place, where family members feel welcome and activities are planned that include family members. Teach, and then ensure, that staff persons treat family members with respect and listen to their concerns, document them, and pass them on to the appropriate clinician and administrator.
- Teach and ensure all staff members treat all youth, family members, collaterals, neighbors, and the general public with respect and dignity at all times. Everyone should be spoken to in a calm, rational voice, without rancor.
- Maintain the physical order of the building and therapeutic environment of the units
- Develop and maintain schedules within the assigned campus residential unit
- Help evaluate youth referred to the Agency for residential care
- Participate in the appropriate on call system
- Participate in the financial responsibilities of the residential unit following established guidelines
- Participate in and organize program and agency wide special events and services
- Oversee and transport clients for medical, mental health, and other essential needs
- Work with clinical staff to coordinate the implementation of treatment plans in the milieu
- Assist in crisis intervention
Requirements and Education:
- Requires an Associate’s degree plus three years of experience, Bachelor’s degree preferred, OR HS plus at least five years of experience required.
- Related experience with vulnerable populations and older adolescent population is required.
- Must have supervisory experience or demonstrated ability to manage a residential unit.
- Required to maintain TCI certification.
- A valid driver’s license and meet agency insurability standards for using agency vehicles and transporting youth.
- Must pass physical.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Full Time
- Immediately
- Albany, NY 12208
- 5/28/25
Job Details
Description
As a Nursing Supervisor, you will oversee the nursing staff who provide care and services to a youth and adolescent population with emotional, behavioral and mental health needs for the Residential Treatment Facility, Crisis, Miriam House, Healy House, and Residential Treatment Center programs. You will report to the Executive Director of Nursing and will work onsite.
Responsibilities:
- Hire and onboard nurses located on the Parsons campus.
- Oversee medication management including ordering, reconciliations, destruction and deliveries.
- Ensure that intake assessments and medication reviews are scheduled and covered.
- Oversee connection documentation- audit monthly.
- Audit program and nursing adherence to regulations and documentation including a regular schedule of audits for immunizations, medical administration, assessments etc.
- Work with Medical assistants to ensure provider documentation is signed and followed up on in timely manner.
- Oversee REMS documentation.
- Billing – go through invoices and approve/disapprove insurance claims.
- Schedule nursing shifts and on call schedules for physicians and providers.
- Provide supervision to registered nurses for Office of mental health units.
- Complete the nursing assessment, evaluation and treatment plans.
- Collaborate with in-house staff regarding concerns and behaviors.
- Communicate with medical director and providers regarding changes in client’s health and behavior
- Nursing and medical documentation using EMAR.
- On-call every other week.
- Responsible to following policies, procedures and regulations for programs on campus.
- Other duties as assigned within scope of practice and based on agency needs
Requirements and Education:
- RN Licensed in New York State/ BSN is preferred.
- 2-4 years of nursing experience
- 1-2 yrs. experience in a supervisory position.
- Experience working with youth and adolescent population is preferred.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Full Time
- Immediately
- Albany, NY 12208
- 5/6/25
Job Details
Description
As a Case Manager in the Clinical Time Transition Program (CTTP), you will support youth and their caregivers enrolled in the Northern Rivers Hospital to Home Program. You will perform tasks in a phase-based Critical Time Intervention (CTI) model of care. You will report to the Director of the Hospital to Home program and you will be working onsite with community travel.
Responsibilities:
- Manage a caseload of clients in both home and Transitional Residential Setting (TRS) through all phases of the time-limited CTI model.
- Collaborate with referring to hospital programs.
- Outreach to referred clients for ongoing engagement.
- Establish treatment plan including goals, phase transitions, and discharge planning.
- Coordinate comprehensive evaluation and connection to necessary mental health treatments.
- Evaluate needs, refer, and connect youth and families to community support.
- Establish necessary social care need connections.
- Help address problems in access to and delivery of, services through the creation of relationships between the clients and community resources.
- Transport to and from appointments.
- Collaboration with schools to support youth’s educational needs.
- Train and enhance youth and family’s community living skills.
- Manage transfer of caregiving to services and supports in the community to establish continuity of care post discharge.
- Complete accurate case notes and input the notes into required internal and external systems (Electronic Health Records)
- Access and use data from Regional Health Information Organization (RHIOS)/Qualified Entities (QEs), PSYCKES, and other data systems as part of their work.
- Be a contributing member of the interdisciplinary CTTP treatment team
- Coordinate and attend all applicable meetings about caseload.
Requirements and Education:
- Bachelor's degree required
- 1+ years experience in case management and mental health populations and systems preferred.
- Valid NYS driver's license required.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Full Time
- Immediately
- Schenectady, NY 12304
- 5/5/25
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