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Hudson Valley Credit Union is currently recruiting for the position of Universal Branch Associate. Primary Function: provide highest level member service through efficient, accurate transaction processing and applying a consultative needs-based sales approach, focused on establishing new member relationships, and deepening and retaining existing relationships, to cross sell HVCU products and services.
Responsibilities
- Accurately process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas as needed.
- Responsible for handling large volumes of cash and negotiable items. Assists management with daily operational tasks including operator, ATM, TellerInfinity and branch proof.
- Open new memberships, new accounts, new loans and process loan and account transactions. Refer members to branch business partners for consultation on Financial Services, Insurance Services, Real Estate and Business products as appropriate to meet member needs.
- Consistently follow all applicable policies and procedures. Utilize required programs and systems to assist with cross selling HVCU products and services.
- Acquire in-depth knowledge of credit union products and services through ongoing training and education. Train new Universal Branch Associates as needed.
- Meet or exceed established individual and team goals through the consistent application of the HVCU Sales and Service model in all member interactions. Support the successful implementation of marketing programs and promotions by creating member awareness.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing, required
- NYS Notary Public license achieved within 12 months of obtaining position, required
- Minimum 1 Year Customer service and sales experience in a financial institution or retail environment experience, required
- Previous Teller or cash handling experience in a financial institution or retail environment, preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing, required
- NYS Notary Public license achieved within 12 months of obtaining position, required
- Minimum 1 Year Customer service and sales experience in a financial institution or retail environment experience, required
- Previous Teller or cash handling experience in a financial institution or retail environment, preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Accurately process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas as needed.
- Responsible for handling large volumes of cash and negotiable items. Assists management with daily operational tasks including operator, ATM, TellerInfinity and branch proof.
- Open new memberships, new accounts, new loans and process loan and account transactions. Refer members to branch business partners for consultation on Financial Services, Insurance Services, Real Estate and Business products as appropriate to meet member needs.
- Consistently follow all applicable policies and procedures. Utilize required programs and systems to assist with cross selling HVCU products and services.
- Acquire in-depth knowledge of credit union products and services through ongoing training and education. Train new Universal Branch Associates as needed.
- Meet or exceed established individual and team goals through the consistent application of the HVCU Sales and Service model in all member interactions. Support the successful implementation of marketing programs and promotions by creating member awareness.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Carmel, NY 10512
- 5/4/24
Hudson Valley Credit Union is currently recruiting for the position of Commercial Loan Officer. Primary Function: counsel prospective commercial loan applicants regarding the specific commercial loan programs that are appropriate for their financial circumstances and assist them in completing the process of obtaining a commercial loan in accordance with Credit Union and regulatory guidelines. Covers Putnam, Westchester & Rockland territories.
Responsibilities
- Responsible for the development and maintenance of internal and external relationships for referral sources within the community including, but not limited to, HVCU branches, realtors, attorneys, accountants and other affinity groups. Attend functions relative to the position to build rapport within the community.
- Respond to and follow up on customer inquiries and leads from all sources.
- Recommend Credit Union commercial loan products to members that would best serve them, advising them of the risks and benefits of the loan alternatives, including options and variables involved. Based on member need, identify opportunities for referral to other Credit Union products and services.
- Maintain and develop the portfolio of existing commercial loan members, responding promptly to all inquiries and requests and utilize approved methods to record the details of all efforts.
- Assist in the preparation, management and presentation of new loan proposals and renewals, including the documentation of the business income, assets, investments, and debts as well as characteristics of the property and other pertinent information.
- Follow up with members, as necessary, to obtain required documentation. Provide assistance as required to the Processing and/or Underwriting areas in order to ensure a quality loan decision.
- Prepare for and attend Commercial Loan Committee meetings and assist in closings, as needed.
- Perform on-going and consistent collection efforts/workout for assigned delinquent members. Document efforts in the file.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- Associate’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience required
- Valid driver’s license required
- Minimum 3 Years in business services/commercial lending experience required
- Minimum 2 Years Direct commercial lending experience required
- SBA loan origination experience preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Associate’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience required
- Valid driver’s license required
- Minimum 3 Years in business services/commercial lending experience required
- Minimum 2 Years Direct commercial lending experience required
- SBA loan origination experience preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Responsible for the development and maintenance of internal and external relationships for referral sources within the community including, but not limited to, HVCU branches, realtors, attorneys, accountants and other affinity groups. Attend functions relative to the position to build rapport within the community.
- Respond to and follow up on customer inquiries and leads from all sources.
- Recommend Credit Union commercial loan products to members that would best serve them, advising them of the risks and benefits of the loan alternatives, including options and variables involved. Based on member need, identify opportunities for referral to other Credit Union products and services.
- Maintain and develop the portfolio of existing commercial loan members, responding promptly to all inquiries and requests and utilize approved methods to record the details of all efforts.
- Assist in the preparation, management and presentation of new loan proposals and renewals, including the documentation of the business income, assets, investments, and debts as well as characteristics of the property and other pertinent information.
- Follow up with members, as necessary, to obtain required documentation. Provide assistance as required to the Processing and/or Underwriting areas in order to ensure a quality loan decision.
- Prepare for and attend Commercial Loan Committee meetings and assist in closings, as needed.
- Perform on-going and consistent collection efforts/workout for assigned delinquent members. Document efforts in the file.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Poughkeepsie, NY 12603
- 5/3/24
General Summary:
Provides full-service banking to high-net-worth individuals, professionals and business owners. Coordinates credit & lending, deposit-related services, including treasury/cash management, investment and trust services, and maintains customer awareness of company services.
Essential Duties and Job Responsibilities:
- Calls on potential or existing customers to develop new business by promoting company services and products. Maintains integrity of program by targeting only qualified prospects and referring unqualified clients to the appropriate branch. Seeks referrals from current client base.
- Monitors entire credit approval process and account on-boarding. Assists with cross sell of company-wide services such as credit cards, personal trusts, and investment and estate planning services.
- Maintains frequent contact with clients, returning all incoming calls and addressing problems/questions. Serves as a private banking relationship manager, in coordination with client sponsors to provide consumer and commercial banking services, advisory services, trusts and estates.
- Has access to complete credit, banking files, investment and trust and estate client information.
- Identifies and evaluates client needs by utilizing financial profiles to determine cross-sale opportunities to meet production objectives.
- Participate in selected community activities and organizations to enhance the company’s prestige with customers and generate new business.
- Relies on extensive experience and judgment to plan and accomplish goals.
- Attends appropriate seminars and training classes to remain knowledgeable about all company products, programs, pricing, underwriting guidelines, procedures and documentation requirements.
- Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control
- Interface with all areas of the bank.
EDUCATION, CERTIFICATION, EXPERIENCE:
- Bachelor’s degree required. Any advanced degrees or certifications preferred. Candidates will be considered if they have a two-year degree with at least 5 years well rounded working banking experience in different areas of a bank (banking, trust, lending and investments).
- CFP certification a plus.
- In market experience / local book of business a plus.
KNOWLEDGE, SKILLS, ABILITIES:
- General knowledge of all related private banking services, especially credit, lending, deposit, asset management and trust/estates matters.
- Excellent communication skills, effective writer with high-touch professional demeanor.
- Ability to communicate both inside and outside of bank.
- Quality control of all products used by the customer.
- Proficiency in sales and service techniques – prospecting and networking.
- Strong financial acumen, general knowledge of commercial lending to small businesses.
- Ability to establish credibility and rapport, excellent customer contact skills.
- Contacts in the market, especially Centers of Influence are helpful.
- Superior writing skills; public speaking required.
- Extensive experience with Salesforce CRM platform.
WORK ENVIRONMENT:
- General office environment with frequent client facing contact.
- Fast-paced
- Deliver exceptional client experience.
PHYSICAL DEMANDS:
- Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 20 lbs.
- Must be capable of climbing. Descending stairs in emergency situation.
- Must be able to operate routine office equipment including telephone, copier, and calculator.
- Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
- In and out of market travel required.
Special Note:
External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above. Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.
Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank. Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job.
This job description in no way states or implies that these are the only duties to be performed by an employee. Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee’s knowledge, skill and ability as well as his/her mental and physical abilities.
- Full Time
- Immediately
- 86,000 - 108,000 Year
- 54 West Main Street, Goshen, NY 10924
- 5/9/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Typical parks worker duties to include but not limited to: garbage/recycle disposal, carriage road maintenance, firewood production, utility maintenance, tree removal/pruning, snow/ice removal, auto road maintenance and other seasonal property maintenance tasks.
ESSENTIAL JOB FUNCTIONS:
• Operate vehicles and powered equipment including, tractors w/o implements, bucket loaders, twin-axle vehicles w/o dump beds, bulldozer, snowplow, chainsaws, trimmers, compacters, pole saws, snow blower, roller, and excavator.
• Pick up and dispose of trash from garbage and recycle receptacles.
• Use hand tools such as shovels, pruners, rakes, pitch forks, wheelbarrows, hoses, tamper, and pruners
• Maintain or repair tools, equipment, or structures such as buildings, fences, or benches using hand or power tools.
• Handle and maintain safe operation of a chainsaws.
• Work with staff to maintain the integrity of assigned work areas.
• Inspect, clean, and maintain tools and equipment in good working order.
• Able to fall, cut, buck, and process trees into firewood.
• Work with stacking and loading hay
• Maintain assigned Parks equipment in good working order and maintain inventories.
• Assist the Parks Foreman in the construction and installation of various projects.
• Maintain drainage systems, repair culverts and walls within the property
• Able to back up trailer unassisted.
• Adhere to all safety rules and regulations.
• Support other departments in the completion other related related tasks.
• Coordinate use, maintenance, and repair of all Parks and Grounds vehicles and equipment with Parks Foreman and other grounds staff.
• Keep all vehicle roadways and carriage roads surfaces smooth, clean, and clear.
• Work during winter weather keeping all roadways and walking paths safe and accessible using plows, blowers, salt spreaders, and shovels.
• Interact with fellow staff and guests in a professional, courteous method.
• Be on call all year for storm events.
• Keep road edges clean and clear of branches, grasses, and debris.
• Contribute to maintaining staff morale positively and exemplify a cooperative attitude.
• Operate vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
• Work productively and efficiently with or without supervision when performing routine tasks.
• Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
• Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
• Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
• Adhere to Mohonk Mountain House policies and procedures.
• Act calmly and effectively in emergency situations.
• Analyze problems and develop and implement action plans to address problems.
• Ensure safety of guests, employees and self, anywhere on the property.
• Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards of cleanliness.
• Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
• Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
• Lift up to 100 pounds from ground level to 36 inches with/ without assistance, lift 30 pounds from ground level to overhead, carry a distance of up to 75 feet with or without assistance. Walk up to 7 miles per day.
• Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 feet.
• See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Work outdoors and expose self to natural elements including rain, heat, wind, weather extremes, pollen, and insects.
• Wear Proper Protective Equipment when performing tasks that recommend such equipment.
• Pay close attention to details.
• Maintain order on job site and within the vehicle shed and other Parks and Grounds storage areas.
• Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
• Interact with fellow staff and guests in a professional, courteous method.
QUALIFICATIONS:
• Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
• Previous property management experience preferred.
- Full Time
- Immediately
- New Paltz, NY 12561
- 5/5/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Serve as the primary point of contact related to Recreation, Spa and Meal reservations for in-house guests. This staff person will have very high levels of guest contact. In addition to assisting guests with reservations for activities, this staff member will serve as contact point for Mohonk Staff members looking to provide further guest experience enhancements. This person will be responsible for the coordination and maintenance of the Central Stairs information boards related to content and appearance.
ESSENTIAL JOB FUNCTIONS
- Greet guests immediately with a friendly and sincere welcome.
- Use a clear, understandable speaking voice, exercise judgment, respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. according to individual needs.
- Learn and retain a current knowledge of all Mohonk Mountain House offerings for food and beverage, recreation, and other services.
- Learn and retain a knowledge of Mohonk Mountain House history, family history, policies and values.
- Demonstrate a current knowledge of the various attractions, activities and events available in Ulster, Dutchess, and Orange Counties. Provide directions.
- Demonstrate a basic knowledge of other attractions in the Hudson Valley Region. Provide directions.
- Demonstrate a basic knowledge of all mass transportation and rental services available to/from Mohonk Mountain House and the metro areas of New York, New Jersey and Connecticut.
- Demonstrate a familiarity with the services and floorplans of Stewart, Albany, Westchester, JFK, Laguardia, and Newark airports as well as Port Authority Bus Terminal of NYC, and Grand Central Station. Have a basic understanding of the New York City Subway system.
- Work with external companies to arrange excursions to surrounding area attractions on behalf of the guest.
- Maintain a current knowledge of reputable restaurants, bars, eateries, retail, and other services available in Ulster County.
- Create and consistently maintain a quality work environment that is conducive to "Legendary" service.
- Work in conjunction with the Front Desk staff and other departments to accommodate guest information needs/services.
- Maintain open, concise, and consistent communication with management, co-workers and guests.
- Book guest reservations for in-house dining, spa, recreation and other services utilizing various windows based reservations system/point of sale.
- Enter and confirm reservations in the systems with the utmost accuracy and detail to capture all important information. Assist guests with questions regarding their existing reservations.
- Process special requirements and needs for guests through the proper channels so that the requests and needs are met accurately and to the guest’s satisfaction and safety.
- Work productively and efficiently with or without supervision when performing routine tasks.
- Take responsibility for guest concerns: listen, empathize, apologize, resolve and never prove the guest wrong.
- Maintain confidentiality and use discretion and proper judgment in all matters, at all times.
- Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
- Demonstrate proper accounting procedures for deposits, refunds, rate adjustments and end of shift audits.
- Work under stress from contact with public, demanding deadlines and changing priorities and conditions.
- Remain calm and alert during heavy resort activity. Plan and implement detailed steps by using experienced judgment and discretion.
- Act calmly and effectively in emergency situations and maintain a full understanding of the Mohonk Mountain House Evacuation Plan.
- Demonstrate professional composure and use good manners on the telephone and in person. Answer and respond to telephone calls and emails promptly and communicate in a clear and professional manner. Produce well-written and error-free emails and documents.
- Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation, speaking enthusiastically and engaging with others.
- Participate in outbound sales communications. Achieve high call volume and conversion ratio based on goals set by the Director of Hotel Operations.
- Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook, Resort Suites, Reservation Assistant. NAVIS Applications & Software knowledge a plus.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
- Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
- Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
- Lift up to 25 pounds from ground level to waist level and carries a distance of up to 50 feet with/ without assistance. Walk up to 5 miles per day.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
- Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
- Work in active guest setting subject to continuous interruptions and background noises.
- Work up to five hours viewing a computer video monitor and/ or operating a keyboard.
QUALIFICATIONS:
- Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
- At least 3 years of experience in a customer focused work environment with proven problem-solving preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 5/2/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Head Aesthetician is responsible for training, monitoring, coaching, and leading direct reports by example to the expected goal of providing all the various aesthetic services offered in the Spa at Mohonk Mountain House. The Head Aesthetician is an active member of the Spa team responsible for maintaining a high level of guest service and satisfaction. The Head Aesthetician is required to lead direct reports by example in making a professional recommendation for their guest to facilitate continued wellness and meet targeted sales goals.
ESSENTIAL JOB FUNCTIONS:
•Greet guests promptly and provide spa guests with a tour of spa facilities when needed.
•Escort guest to and from treatment room.
•Learn, demonstrate, and adhere to sequence and protocols for each aesthetic service added to skill set.
•Perform professional recommendation of retail with the goal of 20% product sales to service revenue.
•Begin and end all treatments on time, adhering to bookings.
•Prioritize and meet time goals in a calm professional manner.
•Provide guests with a thorough and knowledgeable professional treatment.
•Demonstrate thorough familiarity of Spa services by performing professional recommendation of next experience for guests served in a meaningful and relevant manner.
•Perform services keeping guest satisfaction as priority, while running on time for next guest.
•Stock and organize aesthetic room(s) with appropriate linens and supplies.
•Prepare material and supplies for daily operations.
•Inventory and maintain equipment and supplies, initiate purchases, and safeguard equipment and supplies.
•Monitor professional product inventory and usage.
•Utilize computer to create purchase requisitions to maintain adequate stock of professional product and supplies.
•Receive professional product and supplies checking for accuracy of received items against issued purchase orders.
•Research industry trends regularly and maintain a current knowledge of common or trending practices in the industry.
•Develop and implement short and long-term goals and objectives for the department and Mohonk Mountain House. Assist in developing new protocols and editing the Spa menu.
•Supervise, train, evaluate, and schedule a staff up to fifteen.
•Monitor performance of direct reports giving recognition for goals achieved and exceptional service rendered as well as implement action plans to address insufficient performance.
•Prepare yearly written performance evaluations for direct reports.
•Review applications, develop behavioral-based questions, screen and interview candidates and make recommendations to Spa Operations Manager.
•Oversee/verify payroll for department staff and follow prescribed payroll procedures.
•Develop department manuals and enforces all company polices with department staff.
•Resolve procedural, operational and other work related problems by communicating with and responding appropriately to a demanding and diverse public in answering questions, explaining department/company policies and handling complaints.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•Assist in scheduling periodic vendor training and ensure all direct reports attend when possible.
•Attend vendor trainings and events as assigned to learn the ingredients of products used in order to know possible contraindications due to allergies or medical issues provided by guests and to learn benefits of ingredients and products used to be able to offer well-informed recommendations to guests to facilitate continued wellness and appearance.
•Remove all soiled linen from aesthetic room(s) and deposit in designated area. Clean and sanitize work area as per departmental policies.
•Operate all tools and equipment needed to perform the Spa at Mohonk Mountain House services safely.
•Monitor and evaluate work-related conditions to determine compliance with prescribed operating, safety regulations and Department guidelines.
•Inspect and report maintenance needed on equipment used to provide services.
•Identify safety hazards, report, and follow up to see that corrective action is taken.
•Wear proper protective equipment when performing tasks that recommend such equipment.
•Attend in-house trainings with the ultimate goal of being able to perform all aesthetic services offered at the Spa at Mohonk Mountain House as described in the Spa Menu.
•Retain guests by consistently providing excellent customer service. This includes anticipating guest needs and adhering to the standards for spa guest service.
•Interact patiently with teenagers and adults.
•Demonstrate high moral character in handling lost items and valuables turning them in immediately to designated lost and found area.
•Communicate guest issues to Spa Management.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Attend events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
•Maintain a flexible work schedule including weekdays/weekends, holidays, and during peak periods of business.
•Listen well, communicate effectively and establish working relationships with other staff, management and guests that have a variety of educational backgrounds and values.
•Speak, read, and write the English language and communicate in a clear and congenial manner, with our guests, visitors, and employees. Hear verbal instructions, directions, and warnings.
•Work productively and efficiently with or without supervision when performing tasks.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 75 pounds from ground level to 4 feet and carry a distance of up to 30 feet with/without assistance. Walk up to 3 miles a day.
•Maneuver carts or dollies safely with loads up to 100 pounds up and down stairs, elevators, through passageways or outdoors up to 100 feet.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust and focus.
•Act calmly and professionally in stressful situations.
QUALIFICATIONS:
•Valid and current NYS License for Aesthetics.
•Minimum of 2 years work experience in a professional spa setting preferred.
•Basic CPR/First Aid Certification preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/25/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Perform any and all tasks and duties related to hosting dormitory residents including cleaning, maintenance, listening and responding to residents’ concerns and requests. Treat personnel information and issues with strict confidentiality.
ESSENTIAL JOB FUNCTIONS:
•Cleans vacant dormitory rooms by vacuuming/shampooing carpets, removal of debris, and providing fresh linens, makes beds.
•Replenishes supplies such as furnishings, beds, dressers, carpets, lamps, toiletries, light bulbs, batteries, etc.
•Sorts, counts, folds, marks or carries linens.
•Moves furniture such as beds, dressers, carpets, lamps, drapes, rolls carpets.
•Sweeps and vacuums floors, rugs, carpets, upholstered furniture, and draperies. Dusts/washes walls, windows, door panels, sills, ceilings, furniture, and woodwork.
•Cleans bathrooms by emptying trash/recycling bins and clean, cleans bath, shower, basin, and toilet. Washes floor and all glass surfaces to the highest quality standard.
•Responds to emergency calls and performs sanitation procedures according to standards.
•Reports promptly any room defects, scuffs and fabric damage including equipment and light bulbs to dormitory supervisor, and ensures it is correctly logged.
•Completes a visual and detailed inspection of all vacant rooms daily.
•Inspects working condition of lights, smoke/carbon monoxide detectors, washer/dryers, and other furniture and fixtures.
•Ensures that all rooms are secured upon leaving the room.
•Sweeps and vacuums floors, rugs, carpets, upholstered furniture, and draperies. Dusts/washes walls, windows, door panels, sills, ceilings, furniture, and woodwork.
•Cleans bathrooms by emptying trash/recycling bins and clean, cleans bath, shower, basin, and toilet. Washes floor and all glass surfaces to the highest quality standard.
•Empties wastebaskets, vacuums hallways and public rooms. Transports trash and waste to disposal area.
•Participates in special cleaning projects as required.
•Uses hand and power tools, such as, but not limited to wrenches, screwdrivers, hammers, power drills, saws, utility knives, specialty tools, and cleaning tools.
•Performs basic carpentry/maintenance tasks such as drywall repair, laying carpet, sanding, painting,
•Performs basic plumbing repairs to sinks, toilets, ceiling tiles, and fixtures.
•Repairs chairs, bed frames, dressers, mirrors, walls, and windows. Hangs shelves, mirrors, and frames.
•Shovels/sweeps snow with shovel/broom and operates snow blowers, powered snow shovels, and leaf blowers. Operates string trimmers, push mowers, and power washers.
•Stocks, organizes and maintains storage rooms/closets and according to standards and procedures before, during and after shift.
•Assists with quarterly dormitory inspections.
•Assists in Air conditioner installation and removal.
•Ensures furnishings are placed correctly and neat in appearance and condition.
•Protects the property of Mohonk Mountain House and notes any irregularities throughout the hotel in terms of furnishings and decorative items, reports to a Supervisor immediately.
•Inventory and maintain equipment and supplies, initiate purchases, and safeguard equipment and supplies.
•Greet and treat each customer graciously and with a helpful and courteous attitude at all time.
•Maintain confidentiality and use discretion and proper judgment in all matters, at all times.
•Copy, scan, fax, or email documents to/for managers or outside agent, as requested.
•Assist with special projects, clerical and administrative tasks within the Human Resources Office.
•Work under stress from contact with public, demanding deadlines and changing priorities and conditions.
•Works productively and efficiently with or without supervision when performing routine tasks.
•Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
•Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of educational backgrounds and values.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Reach and grasp with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, stand, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 40 pounds from ground level to waist and carry a distance of up to 25 feet with/ without assistance. Walk up to 4 miles per day.
•Pushes, pulls and maneuvers a loaded carts weighing up to 400 lbs. in/out of elevators, through passageways or outdoors up to 500 feet.,
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Wears recommended Personal Protective Equipment for the task at hand.
•Act calmly and effectively in emergency situations.
•Analyze problems and develop and implement action plans to address problems.
QUALIFICATIONS:
•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
ACKNOWLEDGEMENT:
Recipient’s signature below constitutes recipient’s understanding of the requirements and ability to perform the essential functions of the position of with the revision date of .
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/23/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
The Water Plant Operator shall ensure water distributed throughout the potable water system meets the pertinent standards for safe drinking water at all times through the proper operation, maintenance, and repair of all mechanical systems within the Water Plant, as well as the repair and maintenance of all auxiliary water systems. Full Time year-round. Schedule is 7-3:30p Tuesday-Saturday.
ESSENTIAL JOB FUNCTIONS
Oversee the operation, maintenance and repair of the Water Treatment Plant including:
- Water systems including potable and non-potable water distribution systems.
- Water supply sources: springs, wells, ponds, lake and reservoir.
- Water distribution systems: including, but not limited to, pipe, valves, vaults, pumps and controls.
- Mix and add chemicals to maintain quality drinking water.
- Act in accordance to all OSHA guidelines and standards including but not limited to lock out-tag out, confined space, hot-work, SDS, Personal Protective Equipment, etc.
- Adhere to all EPA and Department of Health Guidelines and laws.
- Inventory and maintain equipment and supplies; safeguard equipment and supplies.
- Arrange for purchases and receive supplies and equipment necessary for the operation of the Water Plant within the department guidelines.
- Check condition of equipment; performs operations and safety check prior to using equipment; maintain tools and equipment used in the repair and maintenance of assigned equipment; report the need for repairs.
- Fuel and grease vehicles/equipment; inspect and perform safety checks on vehicles/equipment; clean vehicles/equipment; perform minor routine maintenance/service; report the need for repairs.
- Identifies and performs preventive maintenance as necessary to maximize the useful life of equipment.
- Monitor and evaluate work-related conditions to determine compliance with prescribed operating, safety, and health regulations and Department guidelines.
- Coordinate system interruptions with department manager and all affected departments.
- Educates co-workers on system's operation to assist in maintaining a smoothly operating plant.
- Perform any required boiler checks and basic boiler operation as relief of the Boiler Operator.
- Suggest and recommend possible projects to management for future budgets.
- Supplies own hand tools and basic test equipment.
- Learns and utilizes new methods, materials and procedures and systems.
- Reads and comprehends technical manuals, diagrams, and blueprints.
- Clearly communicates results of efforts, problem resolution steps and completed tasks, verbally and in writing.
- Collect, retain, and report accurate records and prepare administrative reports free of errors and omissions.
- Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook.
- Perform basic mathematical functions such as addition, subtraction, multiplication, and division.
- Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of educational backgrounds and values.
- Work productively and efficiently with or without supervision when performing routine tasks.
- Identify problems, formulate a solution, direct action, and take corrective follow-up action.
- Attends and participates in staff operation and safety meetings.
- Safely uses all types of power and hand tools of the trade.
- Works in a manner that will not endanger oneself or others.
- Operate automatic and standard transmission vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
- Identify safety hazards, report, and follow up to see that corrective action is taken.
- Inform manager of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
- Performs inspections by touch, sight, sound and smell for conformance to prescribed standards.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 3-4 hours at a time.
- Perform work at heights up to 80 feet.
- Lift up to 75 pounds from ground level to waist and carries a distance of up to 30 feet with/ without assistance. Walk up to 5 miles per day.
- Works in close quarters, extreme heat and cold, outdoors and exposed to natural elements.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Act calmly and effectively in emergency situations.
- Analyze problems and develop and implement action plans to address problems.
- Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
- Maintain regular, predictable and punctual attendance during regularly scheduled work hours.
- Work additional hours beyond regularly scheduled work day (evenings and weekends) as necessary.
- Works on short notice to effect emergency repairs 24 hours a day, 365 days per year.
- Maintains a pleasant personality under trying conditions and circumstances to our customers and co-workers both.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
- Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
QUALIFICATIONS
- Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
- Possess (or obtain) and maintain a valid New York State Water Operation and Distribution License, Class IIA
- Must have at least five (5) years experience in a related field.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/5/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Salary Range: $18.25 - $20.25 Hourly Job Category: Health Care DescriptionPosition Summary The Housekeeper is responsible for providing and maintaining a clean and sanitary environment to Woodland Pond standards to provide residents with a homelike quality of life ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Cleans and organizes all assigned areas, including but not limited to, resident rooms/apartments, bathrooms, common areas, hallways, nurses stations, utility rooms, dining rooms, shower rooms, public bathrooms and offices (*CF) Disinfects and sterilizes equipment daily Empties waste baskets, transports trash and waste to proper disposal areas (*CF) Detail cleans the following, but not limited to, furniture, fixtures, ceilings, walls, windows, floors Reports any repairs needed immediately to supervisor or proper department such as: leaky faucets or toilets, loose tiles, broken windows, missing nuts or screws, beds needing repair, etc. Maintains all safety precautions in housekeeping procedures (*CF) Assists with the training and orientation of new housekeeping staff Completes all required training and in-services All other duties as assigned QualificationsGENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Able to work a flexible schedule, including weekends and/or holidays Maintains predictable and reliable attendance, wearing the appropriate uniform as assigned Qualifications High school graduate or HSE preferred Prior relevant experience preferred Basic computer skills required Able to write legibly, takes oral and written instruction well Able to complete basic math calculations accurately Has demonstrated knowledge of appropriate skills for communicating with individuals of all ages, especially the elderly or geriatric population
- Immediately
- New Paltz, NY 12561
- 5/16/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Per Diem Salary Range: $49.92 - $51.92 Hourly Job Shift: Varied Job Category: Health Care DescriptionPosition Summary A Physical Therapist evaluates, treats and prevents disability, injury, disease or health conditions by using physical, chemical, and mechanical means. They utilize goal directed activities, exercises, or techniques to maximize an individual's functional independence. PTs perform and interpret tests and measurements to assess pathophysiological, pathomechanical and developmental deficits of human systems to determine treatment and assist in diagnosis and prognosis ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Implements a comprehensive patient care treatment plan. Renders care Administers treatment in an organized, professional manner adhering to all department policies, best practice standards, NYS practice acts, and physician protocols. Implements and updates treatment programs to ensure maximum effectiveness. Involves patient/family in treatment and accommodates for individual needs (cultural differences, language, etc.) (*CF) Maintains a positive, professional working rapport with patients, peers and referral sources. Collaborates with other Physical Therapists, as needed, in regard to re-assessing the residents such that the referral sources are kept abreast of residents status in a timely manner. Effectively communicates with the interdisciplinary team and the resident regarding the residents status in a timely manner. Willing to assist other members of the interdisciplinary team when asked Completes all documentation within established timeframes and according to regulatory/ and department guidelines. Documentation represents accurate accounts of treatment that was rendered and response to the treatment. Provides written and/or verbal communication to referral sources, residents, families and other members of the interdisciplinary team (discharge planning/SW/other therapy personnel/nursing staff) in a timely fashion (*CF) Assists in performance improvement activities as needed to ensure quality is consistent with established guidelines and to improve the delivery of service rendered Provides training to health care providers as directed by manager/director (students, volunteers). Participates in in-services, community educational programs and scheduled meetings as requested by the manager//director Keeps the treatment area clean, organized and safe for patients and staff Maintains a productive caseload and productively utilizes non-scheduled treatment time. Communicates with manager/director regarding their schedule and use of nonproductive time to enhance efficiency Provides accurate billing information in a timely manner, maintains compliance with insurance guidelines, and completes all required documentation for reimbursement Completes all required training and in-services All other duties as assigned QualificationsGENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Able to work a flexible schedule Maintains predictable and reliable attendance Qualifications Masters degree or higher in physical therapy or determined to be equivalent, in accordance with the NYS commissioner's regulations Licensed and registered to practice in New York State or eligible for limited permit Previous PT experience preferred CPR certification preferred Proficiency with computers and standard office software Excellent customer service and verbal communication skills Ability to multitask Demonstrated knowledge of appropriate skills for communicating with individuals of all ages, especially the geriatric population
- Immediately
- New Paltz, NY 12561
- 5/1/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Part Time Salary Range: $36.49 - $46.49 Hourly Job Shift: Varied Job Category: Health Care DescriptionPosition Summary The Charge RN is responsible to maintain the nursing philosophy, objectives, and standards of quality nursing care; and ensure compliance with standards, codes, rules and regulations, and the policies set-forth by Woodland Pond ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Administrative Functions: Notifies the Director of Nursing and Administrator on Call as required (*CF) Participates actively with IDT and follows-through on actions determined by the Team Is responsible for every resident in the Health Center (*CF) Serves as a resident advocate and ensures resident rights are maintained Supports the medical staff Works collaboratively with all departments at Woodland Pond Works with staff in the planning of the units services, programs, and activities Ensures consistency between all units in nursing care Ensures staff comply with polices and standards of care (*CF) Ensures completeness of Accident and Incident reports Serves as a leader and resource for nursing staff Participates in investigations as assigned (*CF) Ensures safe quality care is provided to the residents daily, and essential information is communicated to provide appropriate continuity of care from admission to discharge (*CF) Is a liaison with residents, families, and other departments to adequately plan for and provide resident care Guides LPNs and CNAs responsibilities (*CF) Ensures accurate, appropriate, and complete documentation by all nursing staff Care Plan, Kardex, MDS, and Assessment Ensures accuracy of each Completes timely as assigned Effectively communicates the plan of care Ensures that resident care plan is followed (*CF) Communication Ensures appropriate and ongoing communication to the resident, family, staff, MD, IDT, etc. (*CF) Uses communication to enhance quality of resident care and staff working environment Personnel/Staff Development Assists with employee evaluations, employee praise, and discipline as necessary (*CF) Actively participates with staff education Promotes an environment of learning Ensures staff attends mandatory in-services and meets minimum continuing education requirements Conducts routine staff audits to ensure care is being delivered per care plan and medical staff orders (*CF) Ensures work consistency among staff Promotes a positive, friendly work environment Equipment and Supplies Ensures appropriate are available and monitors that supplies are utilized appropriately to avoid waste Is cost-effective Policy and Procedure Manuals Ensures staff awareness of manuals, including other departments (e.g. SDS, emergency protocols) Uses manual and assists other staff on using policies as necessary (*CF) Quality Assurance Constantly strives to enhance the resident and staff experience Reports and completes necessary paperwork for each resident incident/accident/change in condition (*CF) Safety/Infection Control Ensures staff compliance with standards and regulations Reports potential outbreaks and takes appropriate measures to control/eliminate infection control exposures Staffing Coverage Required to ensure appropriate coverage for the nursing department 24/7, including weekends, holidays, and off-shifts (*CF) Works beyond normal working hours, or in other positions temporarily when necessary (e.g. administers medications) (*CF) Is subject to callback during emergency conditions Takes RN on-call as needed Other Specific Requirements Must have patience, tact, a cheerful disposition, and be enthusiastic Must work harmoniously with others Seeks out new methods and principles to incorporate into the nursing practice Creates and maintains an atmosphere of warmth, personal interest, positive emphasis, as well as a calm environment (*CF) Able to make independent decisions Able to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures necessary to provide quality care Promotes teamwork and collaboration among Woodland Pond staff members Ongoing education Must continually strive to enhance knowledge, and ensure evidenced-based nursing is being practiced Encouraged to attend an out-of-facility continuing education seminars Completes all required training and in-services All other duties as assigned QualificationsGENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Demonstrated knowledge and skills necessary to provide care to and communicate with primarily the geriatric population Demonstrated knowledge of the principles of growth and development over the life span Able to assess data reflecting the residents status and interpret the appropriate information needed to identify each residents requirements relative to their age-specific needs Able to work a flexible schedule Maintains predictable and reliable attendance Qualifications RN graduate of an accredited school of nursing Minimum two years of clinical nursing experience preferred Holds a current, unencumbered RN license to practice in the State of New York Proficiency with computers and standard office software Valid CPR certification
- Part Time
- Immediately
- New Paltz, NY 12561
- 5/3/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Salary Range: $36.49 - $46.49 Hourly Job Shift: Varied Job Category: Health Care DescriptionPosition Summary The Charge RN is responsible to maintain the nursing philosophy, objectives, and standards of quality nursing care; and ensure compliance with standards, codes, rules and regulations, and the policies set-forth by Woodland Pond ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Administrative Functions: Notifies the Director of Nursing and Administrator on Call as required (*CF) Participates actively with IDT and follows-through on actions determined by the Team Is responsible for every resident in the Health Center (*CF) Serves as a resident advocate and ensures resident rights are maintained Supports the medical staff Works collaboratively with all departments at Woodland Pond Works with staff in the planning of the units services, programs, and activities Ensures consistency between all units in nursing care Ensures staff comply with polices and standards of care (*CF) Ensures completeness of Accident and Incident reports Serves as a leader and resource for nursing staff Participates in investigations as assigned (*CF) Ensures safe quality care is provided to the residents daily, and essential information is communicated to provide appropriate continuity of care from admission to discharge (*CF) Is a liaison with residents, families, and other departments to adequately plan for and provide resident care Guides LPNs and CNAs responsibilities (*CF) Ensures accurate, appropriate, and complete documentation by all nursing staff Care Plan, Kardex, MDS, and Assessment Ensures accuracy of each Completes timely as assigned Effectively communicates the plan of care Ensures that resident care plan is followed (*CF) Communication Ensures appropriate and ongoing communication to the resident, family, staff, MD, IDT, etc. (*CF) Uses communication to enhance quality of resident care and staff working environment Personnel/Staff Development Assists with employee evaluations, employee praise, and discipline as necessary (*CF) Actively participates with staff education Promotes an environment of learning Ensures staff attends mandatory in-services and meets minimum continuing education requirements Conducts routine staff audits to ensure care is being delivered per care plan and medical staff orders (*CF) Ensures work consistency among staff Promotes a positive, friendly work environment Equipment and Supplies Ensures appropriate are available and monitors that supplies are utilized appropriately to avoid waste Is cost-effective Policy and Procedure Manuals Ensures staff awareness of manuals, including other departments (e.g. SDS, emergency protocols) Uses manual and assists other staff on using policies as necessary (*CF) Quality Assurance Constantly strives to enhance the resident and staff experience Reports and completes necessary paperwork for each resident incident/accident/change in condition (*CF) Safety/Infection Control Ensures staff compliance with standards and regulations Reports potential outbreaks and takes appropriate measures to control/eliminate infection control exposures Staffing Coverage Required to ensure appropriate coverage for the nursing department 24/7, including weekends, holidays, and off-shifts (*CF) Works beyond normal working hours, or in other positions temporarily when necessary (e.g. administers medications) (*CF) Is subject to callback during emergency conditions Takes RN on-call as needed Other Specific Requirements Must have patience, tact, a cheerful disposition, and be enthusiastic Must work harmoniously with others Seeks out new methods and principles to incorporate into the nursing practice Creates and maintains an atmosphere of warmth, personal interest, positive emphasis, as well as a calm environment (*CF) Able to make independent decisions Able to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures necessary to provide quality care Promotes teamwork and collaboration among Woodland Pond staff members Ongoing education Must continually strive to enhance knowledge, and ensure evidenced-based nursing is being practiced Encouraged to attend an out-of-facility continuing education seminars Completes all required training and in-services All other duties as assigned QualificationsGENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Demonstrated knowledge and skills necessary to provide care to and communicate with primarily the geriatric population Demonstrated knowledge of the principles of growth and development over the life span Able to assess data reflecting the residents status and interpret the appropriate information needed to identify each residents requirements relative to their age-specific needs Able to work a flexible schedule Maintains predictable and reliable attendance Qualifications RN graduate of an accredited school of nursing Minimum two years of clinical nursing experience preferred Holds a current, unencumbered RN license to practice in the State of New York Proficiency with computers and standard office software Valid CPR certification
- Immediately
- New Paltz, NY 12561
- 5/2/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Full Time Salary Range: $36.49 - $46.49 Hourly Job Shift: Night DescriptionPosition Summary The Charge RN is responsible to maintain the nursing philosophy, objectives, and standards of quality nursing care; and ensure compliance with standards, codes, rules and regulations, and the policies set-forth by Woodland Pond ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Administrative Functions: Notifies the Director of Nursing and Administrator on Call as required (*CF) Participates actively with IDT and follows-through on actions determined by the Team Is responsible for every resident in the Health Center (*CF) Serves as a resident advocate and ensures resident rights are maintained Supports the medical staff Works collaboratively with all departments at Woodland Pond Works with staff in the planning of the units services, programs, and activities Ensures consistency between all units in nursing care Ensures staff comply with polices and standards of care (*CF) Ensures completeness of Accident and Incident reports Serves as a leader and resource for nursing staff Participates in investigations as assigned (*CF) Ensures safe quality care is provided to the residents daily, and essential information is communicated to provide appropriate continuity of care from admission to discharge (*CF) Is a liaison with residents, families, and other departments to adequately plan for and provide resident care Guides LPNs and CNAs responsibilities (*CF) Ensures accurate, appropriate, and complete documentation by all nursing staff Care Plan, Kardex, MDS, and Assessment Ensures accuracy of each Completes timely as assigned Effectively communicates the plan of care Ensures that resident care plan is followed (*CF) Communication Ensures appropriate and ongoing communication to the resident, family, staff, MD, IDT, etc. (*CF) Uses communication to enhance quality of resident care and staff working environment Personnel/Staff Development Assists with employee evaluations, employee praise, and discipline as necessary (*CF) Actively participates with staff education Promotes an environment of learning Ensures staff attends mandatory in-services and meets minimum continuing education requirements Conducts routine staff audits to ensure care is being delivered per care plan and medical staff orders (*CF) Ensures work consistency among staff Promotes a positive, friendly work environment Equipment and Supplies Ensures appropriate are available and monitors that supplies are utilized appropriately to avoid waste Is cost-effective Policy and Procedure Manuals Ensures staff awareness of manuals, including other departments (e.g. SDS, emergency protocols) Uses manual and assists other staff on using policies as necessary (*CF) Quality Assurance Constantly strives to enhance the resident and staff experience Reports and completes necessary paperwork for each resident incident/accident/change in condition (*CF) Safety/Infection Control Ensures staff compliance with standards and regulations Reports potential outbreaks and takes appropriate measures to control/eliminate infection control exposures Staffing Coverage Required to ensure appropriate coverage for the nursing department 24/7, including weekends, holidays, and off-shifts (*CF) Works beyond normal working hours, or in other positions temporarily when necessary (e.g. administers medications) (*CF) Is subject to callback during emergency conditions Takes RN on-call as needed Other Specific Requirements Must have patience, tact, a cheerful disposition, and be enthusiastic Must work harmoniously with others Seeks out new methods and principles to incorporate into the nursing practice Creates and maintains an atmosphere of warmth, personal interest, positive emphasis, as well as a calm environment (*CF) Able to make independent decisions Able to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures necessary to provide quality care Promotes teamwork and collaboration among Woodland Pond staff members Ongoing education Must continually strive to enhance knowledge, and ensure evidenced-based nursing is being practiced Encouraged to attend an out-of-facility continuing education seminars Completes all required training and in-services All other duties as assigned QualificationsGENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Demonstrated knowledge and skills necessary to provide care to and communicate with primarily the geriatric population Demonstrated knowledge of the principles of growth and development over the life span Able to assess data reflecting the residents status and interpret the appropriate information needed to identify each residents requirements relative to their age-specific needs Able to work a flexible schedule Maintains predictable and reliable attendance Qualifications RN graduate of an accredited school of nursing Minimum two years of clinical nursing experience preferred Holds a current, unencumbered RN license to practice in the State of New York Proficiency with computers and standard office software Valid CPR certification
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/28/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Full Time Salary Range: $18.25 - $20.25 Hourly Job Shift: Day Job Category: Health Care DescriptionPorter Responsible to Position Classifications Environmental Services Coordinator Hourly/Non-exempt Directly Supervises and Evaluates None Is Back Up To: Housekeeper Is Backed Up By: Housekeeper WOODLAND POND CONFORMANCE STATEMENT In the performance of their respective duties and responsibilities all employees are expected to conform to the following: Performing quality work with or without direct supervision Interacting professionally with other employees, residents, guests, and all others Working effectively and in accordance with the Woodland Pond Communication Fundamentals Completing tasks independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations Complying with all federal, state and local standards, guidelines and regulations as well as Woodland Pond policy and procedure at all times Position Summary The Porter is responsible for caring for all carpets, floors, furniture and upholstery in all areas of the community. Assists in ensuring the safety, health, and morale of residents, visitors, and staff by providing a clean, attractive and safe environment with minimal disruption to others ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Collects and removes trash/recyclables from utility rooms and offices throughout the entire community (*CF) Disposes of trash and waste into proper containment areas (*CF) Assists to move new or existing residents and/or their belongings as directed Cleans/vacuums/extracts carpeting on a regularly scheduled basis throughout entire community (*CF) Performs major cleaning and disinfecting tasks as needed Assists with apartment cleaning as assigned Performs general maintenance tasks as requested Assists other housekeeping staff as directed by the EVS Coordinator or Director of EVS Adheres to all safety precautions while transporting and disposing of all waste and materials (*CF) Completes all required training and in-services All other duties as assigned GENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Able to work a flexible schedule, including weekends and holidays Maintains predictable and reliable attendance, wearing the appropriate uniform as assigned Qualifications High school graduate or HSE preferred Prior experience preferred Basic computer skills required Able to write legibly, takes oral and written instruction well Has demonstrated knowledge of appropriate skills for communicating with individuals of all ages, especially the elderly or geriatric population Degree of travel Occasional off-site meetings, seminars, and conferences Disruption to Routine Must adapt to frequent schedule changes. Possible overtime. Safety Hazards in Job Moderate physical and emotional stress associated with food service QualificationsQualifications High school graduate or HSE preferred Prior experience preferred Basic computer skills required Able to write legibly, takes oral and written instruction well Has demonstrated knowledge of appropriate skills for communicating with individuals of all ages, especially the elderly or geriatric population
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/24/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Full Time Salary Range: $34.76 - $43.76 Hourly Job Shift: Days/Eves Job Category: Health Care DescriptionPosition Summary The Charge RN is responsible to maintain the nursing philosophy, objectives, and standards of quality nursing care; and ensure compliance with standards, codes, rules and regulations, and the policies set-forth by Woodland Pond ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Administrative Functions: Notifies the Director of Nursing and Administrator on Call as required (*CF) Participates actively with IDT and follows-through on actions determined by the Team Is responsible for every resident in the Health Center (*CF) Serves as a resident advocate and ensures resident rights are maintained Supports the medical staff Works collaboratively with all departments at Woodland Pond Works with staff in the planning of the units services, programs, and activities Ensures consistency between all units in nursing care Ensures staff comply with polices and standards of care (*CF) Ensures completeness of Accident and Incident reports Serves as a leader and resource for nursing staff Participates in investigations as assigned (*CF) Ensures safe quality care is provided to the residents daily, and essential information is communicated to provide appropriate continuity of care from admission to discharge (*CF) Is a liaison with residents, families, and other departments to adequately plan for and provide resident care Guides LPNs and CNAs responsibilities (*CF) Ensures accurate, appropriate, and complete documentation by all nursing staff Care Plan, Kardex, MDS, and Assessment Ensures accuracy of each Completes timely as assigned Effectively communicates the plan of care Ensures that resident care plan is followed (*CF) Communication Ensures appropriate and ongoing communication to the resident, family, staff, MD, IDT, etc. (*CF) Uses communication to enhance quality of resident care and staff working environment Personnel/Staff Development Assists with employee evaluations, employee praise, and discipline as necessary (*CF) Actively participates with staff education Promotes an environment of learning Ensures staff attends mandatory in-services and meets minimum continuing education requirements Conducts routine staff audits to ensure care is being delivered per care plan and medical staff orders (*CF) Ensures work consistency among staff Promotes a positive, friendly work environment Equipment and Supplies Ensures appropriate are available and monitors that supplies are utilized appropriately to avoid waste Is cost-effective Policy and Procedure Manuals Ensures staff awareness of manuals, including other departments (e.g. SDS, emergency protocols) Uses manual and assists other staff on using policies as necessary (*CF) Quality Assurance Constantly strives to enhance the resident and staff experience Reports and completes necessary paperwork for each resident incident/accident/change in condition (*CF) Safety/Infection Control Ensures staff compliance with standards and regulations Reports potential outbreaks and takes appropriate measures to control/eliminate infection control exposures Staffing Coverage Required to ensure appropriate coverage for the nursing department 24/7, including weekends, holidays, and off-shifts (*CF) Works beyond normal working hours, or in other positions temporarily when necessary (e.g. administers medications) (*CF) Is subject to callback during emergency conditions Takes RN on-call as needed Other Specific Requirements Must have patience, tact, a cheerful disposition, and be enthusiastic Must work harmoniously with others Seeks out new methods and principles to incorporate into the nursing practice Creates and maintains an atmosphere of warmth, personal interest, positive emphasis, as well as a calm environment (*CF) Able to make independent decisions Able to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures necessary to provide quality care Promotes teamwork and collaboration among Woodland Pond staff members Ongoing education Must continually strive to enhance knowledge, and ensure evidenced-based nursing is being practiced Encouraged to attend an out-of-facility continuing education seminars Completes all required training and in-services All other duties as assigned QualificationsGENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Demonstrated knowledge and skills necessary to provide care to and communicate with primarily the geriatric population Demonstrated knowledge of the principles of growth and development over the life span Able to assess data reflecting the residents status and interpret the appropriate information needed to identify each residents requirements relative to their age-specific needs Able to work a flexible schedule Maintains predictable and reliable attendance Qualifications RN graduate of an accredited school of nursing Minimum two years of clinical nursing experience preferred Holds a current, unencumbered RN license to practice in the State of New York Proficiency with computers and standard office software Valid CPR certification
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/23/24