Your search resulted in 7 "Business Services Administrator" jobs in Hudson Valley, NY. Save Job SearchSave SearchSave Job Search: Business Services Administrator
You will start off by learning what we do and how we do things Primarily answering the phones, assign job leads, follow up on proposals and job close out procedures. Nest step is to evolve into an assistant project manager. In this job, you will help the Projrct Managers with contracts, proposals, working with vendors and clients.
We are a very busy roofing company that installs residential and commercial roofing products, siding and windows. There is a lot to learn and you will be given the tools to learn on the job, vendor training videos and from the staff. Knowledge of the construction industry is helpful, but not required. We need someone who wants to learn the roofing, siding and window industry, is reliable and not affraid to work hard, work smart and enjoys helping people. You get paid weekly, bonuses based on company goals, company shirts and jackets, plus 1 trade show that all staff is required to attend. Medical and retirement are not offered at this time.
Interviews will be set up based on employment application being filled out and submitting an updated resume.
Salary starts at $21.00 per hour. $.50 per hour increase after 6 months of training. Annual increase is based on a company evaluation.
- Full Time
- Immediately
- 316 Titusville Road, Poughkeepsie, NY 12603
- 10/28/24
Hudson Valley Credit Union is currently recruiting for the position of Commercial Lending Specialist. Primary function: Provide support to Commercial Lending Operations, including preparation of department reports and maintenance of department databases and portfolio management systems; as well as the third party due diligence process. Assist with processing commercial credit requests. Provide support to internal and external member requests. Provide service support to internal and external member requests. Provide assistance for commercial loan processing and quality control functions, as needed.
Responsibilities
- Track, monitor and provide regular updates on the third party due diligence process, specifically commercial appraisal and environmental reports. To include obtaining quotes, ordering, collecting funds and processing payments for commercial appraisal and environmental reports and reviews.
- Prepare and regularly update required Commercial Lending department, management and Board reports. To include watch list, portfolio, exception, SBA, UCC expiration and various other monthly or quarterly reports.
- Coordinate the timely distribution of HVCU Business Loan Committee packages as well as preparing minutes for these meetings with minimal edits required from management. Schedule various other department meetings and take minutes for these meetings. Prepare memos and supporting documents for meetings, as needed.
- Provide support to Commercial Lending staff, including preparation of pre-closing worksheets, filing all post approval documentation for all commercial loans, tracking documents out for recording and maintaining current information for the commercial loan portfolio
- Maintain complete and accurate commercial credit files as well as assisting with gathering and providing information during exams and audits. To include maintaining and updating participation loan files and participation due diligence documents. Prepare various letters to members and follow up with Commercial Lending staff and members, as needed.
- Reconcile GL accounts and process invoices and checks received for various commercial lending functions. Ensure vendor management system is updated and maintained by collecting required due diligence information from vendors and submitting to the appropriate area/system.
- Maintain and update department procedures. To include tracking of procedure updates and changes.
- Have a general understanding of commercial loan terminology and commercial loan ratios including debt-to income ratio, debt service coverage ratio, and loan to value ratio.
- Assist with the maintenance of all commercial loans on the loan origination/servicing system, and submit service requests, as needed.
- Provide administrative support for department supplies and software. Provide backup coverage for commercial loan processing and quality control functions, as needed.
- Achieve goals assigned to the Commercial Lending Specialist as part of the assigned departments’ annual operating plan. To include suggesting and assisting with implementing process improvements to enhance member experience and increase department efficiencies.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
- Minimum of 2 years of commercial/business lending experience required
- Minimum of 2 years of Knowledge of database, excel and report preparation required.
Minimum 2 years of commercial loan documentation experience, in particular with appraisal and environmental reports preferred
Minimum 2 years Experience with Synergy/document imaging system preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. This is exemplified through our awards-winning benefits package, opportunities for professional advancement, commitment to diversity, equity inclusion amongst employees and focus on bettering our community through charitable donations & volunteer hours!
Employee Perks:
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Flexible Spending Account (medical & dependent care)
- Life, Short-Term, and Long-Term Disability Insurance
- Employee Assistance Program
- Educational Assistance Program; Student Loan Repayment & Tuition Reimbursement
- HVCU University & Academy; professional development training
- Discounted Loan Rates & Fees
Diversity Commitment:
“At HVCU, we recognize that our greatest strength comes from the diversity of our team, the members that we serve, and our communities. We are committed to upholding our values of Diversity, Equity, and Inclusion in everything we do. We celebrate and embrace what makes each of us different and foster an environment where everyone feels like they belong.”
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
- Minimum of 2 years of commercial/business lending experience required
- Minimum of 2 years of Knowledge of database, excel and report preparation required.
Minimum 2 years of commercial loan documentation experience, in particular with appraisal and environmental reports preferred
Minimum 2 years Experience with Synergy/document imaging system preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. This is exemplified through our awards-winning benefits package, opportunities for professional advancement, commitment to diversity, equity inclusion amongst employees and focus on bettering our community through charitable donations & volunteer hours!
Employee Perks:
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Flexible Spending Account (medical & dependent care)
- Life, Short-Term, and Long-Term Disability Insurance
- Employee Assistance Program
- Educational Assistance Program; Student Loan Repayment & Tuition Reimbursement
- HVCU University & Academy; professional development training
- Discounted Loan Rates & Fees
Diversity Commitment:
“At HVCU, we recognize that our greatest strength comes from the diversity of our team, the members that we serve, and our communities. We are committed to upholding our values of Diversity, Equity, and Inclusion in everything we do. We celebrate and embrace what makes each of us different and foster an environment where everyone feels like they belong.”
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Track, monitor and provide regular updates on the third party due diligence process, specifically commercial appraisal and environmental reports. To include obtaining quotes, ordering, collecting funds and processing payments for commercial appraisal and environmental reports and reviews.
- Prepare and regularly update required Commercial Lending department, management and Board reports. To include watch list, portfolio, exception, SBA, UCC expiration and various other monthly or quarterly reports.
- Coordinate the timely distribution of HVCU Business Loan Committee packages as well as preparing minutes for these meetings with minimal edits required from management. Schedule various other department meetings and take minutes for these meetings. Prepare memos and supporting documents for meetings, as needed.
- Provide support to Commercial Lending staff, including preparation of pre-closing worksheets, filing all post approval documentation for all commercial loans, tracking documents out for recording and maintaining current information for the commercial loan portfolio
- Maintain complete and accurate commercial credit files as well as assisting with gathering and providing information during exams and audits. To include maintaining and updating participation loan files and participation due diligence documents. Prepare various letters to members and follow up with Commercial Lending staff and members, as needed.
- Reconcile GL accounts and process invoices and checks received for various commercial lending functions. Ensure vendor management system is updated and maintained by collecting required due diligence information from vendors and submitting to the appropriate area/system.
- Maintain and update department procedures. To include tracking of procedure updates and changes.
- Have a general understanding of commercial loan terminology and commercial loan ratios including debt-to income ratio, debt service coverage ratio, and loan to value ratio.
- Assist with the maintenance of all commercial loans on the loan origination/servicing system, and submit service requests, as needed.
- Provide administrative support for department supplies and software. Provide backup coverage for commercial loan processing and quality control functions, as needed.
- Achieve goals assigned to the Commercial Lending Specialist as part of the assigned departments’ annual operating plan. To include suggesting and assisting with implementing process improvements to enhance member experience and increase department efficiencies.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Poughkeepsie, NY 12603
- 10/28/24
General Summary:
Provide support to Commercial Lenders; Provide assistance with daily duties in underwriting, manage existing portfolio, draw downs, wire transfers, and credit line increases/renewals.
Essential Duties and Job Responsibilities:
- Collect/review all required financial data prior to submission to Credit, pre-closing and post-closing.
- Spread all business returns, financial statements, personal financial statements rent rolls.
- Run all D&B and Experian credit reports. UCC Searches.
- Complete all HMDA forms.
- Lender portion of loan presentations.
- File all documents, create new files.
- Review/approve all financial information request letters prior to mailing to customer to ensure request is accurate and timely. Manage financial information collection process.
- Review/manage pending loan maturities 90 days prior to maturity date to ensure there are no administrative past dues and to eliminate last minute extensions.
- Correspond with loan officer and customer to take inventory on financials and determine whether all information for expiring loans is collected. Then follow everything under the first bullet above.
- Identify/address credit weaknesses/deficiencies, including non-compliance with financial covenants.
- Manage annual reviews; identify/report significant changes in financial status of borrowers, guarantors, or appraised values, etc.
- Monitor/ Update classified loans on a quarterly basis.
- Quarterly Problem loan reports.
- Quarterly Portfolio Review Committee reports.
- Weekly credit/portfolio meetings.
- Review assigned portfolio with Executive Management and Relationship Managers quarterly.
- Interfacing with loan review, regulators and/or auditor as required, including follow up on cited loans
- Assist in managing Credit file documents to ensure all appropriate information is updated and maintained, such as credit memos, financials, correspondence, etc.., and all outdated information is removed.
- Handle special projects as assigned. Work closely with all members of the loan floor with all facets of loan process.
- Manage closing checklist with Administration.
- Assist Team Leader, Commercial Loan Officers as needed with client interaction, etc
- Prepare adverse action letters for customers.
- Assist/mentor new portfolio management trainee’s as needed.
- Customer calls with assigned loan officers.
- Manage site inspection process.
- Review of loan documents prepared in house or by bank counsel to verify compliance with original credit approval.
EDUCATION, CERTIFICATION, EXPERIENCE:
Education:
Required: Bachelor’s Degree required in Accounting, Finance, Business, or Economics.
Preferred: MBA or equivalent a plus.
Experience:
Required:
Preferred: 5 Years Banking Experience preferred
KNOWLEDGE, SKILLS, ABILITIES:
Role-Based Competencies:
- Must be a self-starter with initiative.
- Exceptional customer service ability.
- Excellent verbal and written communication skills.
- Excellent problem-solving and analytical ability.
- Represent bank in professional and friendly manner.
- Must have strong interpersonal skills.
- Must be proficient in Microsoft Office software and be able to quickly master the Bank’s operating system.
- Leadership- This position requires someone with strong communication and leadership skills. Need the ability to maintain a positive demeanor, handle difficult situations and have an open mind. Needs to be able to handle change and pressure. Needs to coach, cross train and motivate employees. Needs the ability to assist customers and employees in a professional manner.
- Confidentiality - This position requires a high level of confidentiality. This position has access to customer's financial information and personal information, employee records, and security and closing procedures.
- Communication- This position has a high level of contact with the public and departments. This position also interacts with a large number of internal and external contacts. Must be able to communicate effectively with vendors as needed.
- Multitasking/Sound Judgment- Needs the ability to multitask, quick and accurate decisions and be organized. Decisions need to be made in the best interest of the bank while mitigating any risk to loss. Must be able to handle various processes at the same time, ie: taking customer calls while processing daily work or working on projects.
- Computer Skills/Technology- This position requires a high volume of computer usage, including core systems, vendor sites, new product testing, etc. Should be familiar with copier/scanner/shredder equipment.
WORK ENVIRONMENT:
- Flexibility to work additional hours including nights, weekends and holidays, as required.
- Typically the noise level in the work environment is low to moderate.
- Will have high volume of interactions in person and over the telephone.
- Fast-paced environment.
- May experience occasional job stress in response to job demands.
- There are no significant hazardous conditions.
PHYSICAL DEMANDS:
- Frequently required to sit for prolonged periods of time.
- Frequently required to talk and hear.
- Normal range of vision and hearing abilities required.
- Mobility required greeting and assisting employees and visitors.
- Frequently required to skillfully operate a computer, telephone and other standard office equipment.
- Occasionally travel outside of work location to attend meetings and training programs.
- Occasionally lift and/or move up to 20 pounds.
Special Note:
External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above. Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.
Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank. Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job.
This job description in no way states or implies that these are the only duties to be performed by an employee. Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee’s knowledge, skill and ability as well as his/her mental and physical abilities.
- Full Time
- Immediately
- 57,500 - 70,000 Year
- 212 Dolson Avenue, Bronx, NY 10461
- 10/28/24
General Summary:
Performs a variety of routine accounting duties and functions with emphasis on daily and monthly workflow and meeting time deadlines. Interacts with Bank branch offices, various departments, other financial institutions and occasionally customers in gathering and providing accounting information and data. Assists the Controller and other accounting personnel in solving other issues as they arise.
Essential Duties and Job Responsibilities:
- Preparation and/or review of all general ledger balance sheet accounts and income statement accounts, and as needed
- Assisting the Controller and Accounting Staff in regulatory reporting and supporting documentation associated with regulatory filings, including the CALL report, FRB filings, and some SEC support items.
- Exception reports – Reviews daily exception reports and takes actions as necessary to correct unposted transactions and out of balance situations.
- Monitors certain general ledger account transactions and balances daily, i.e., Special Handling, Safe Deposit Control, Safe Deposit in Process, and others as deemed necessary.
- Daily Money Position – Monitors correspondent bank balances daily throughout the day. Reports daily to the Controller and/or the CFO, the amount needed to be bought or sold.
- Municipal Deposit Accounts – Prepares daily reports of municipal deposit account balances to send to safe keeper for collateral purposes and monitors for adequate collateral on each account. Prepares monthly report of all municipal deposits for distribution to Branch Administrator, Municipal Relationship Manager and CFO.
- Investments - Maintains the Bank’s investment portfolio accounting. This includes the posting of purchases, sales, payments received, and monthly accruals. Maintains and tracks the investments held in the Bank vault. Prepares monthly, a listing of all purchases/sales/calls/maturities for reporting to the Board of Directors. Updates the pledging and safekeeping records monthly and FASB 115 (portfolio pricing) quarterly. Provides, at least, monthly reconciliations of the investment portfolio, including variance analysis, and reports to the Controller and/or the CFO
- Bank Reconciliations - Prepares reconciliations of correspondent bank accounts and the Bank’s Official Check accounts. Reviews and researches outstanding items in order to clear them in a timely manner.
- Accounts Payable – Reviews vendor payments as well as personal and corporate credit card expense reports for completeness and assigns expenses to appropriate general ledger accounts, center numbers and approval processes for payment using third party accounts payable software. Serves as a backup for Accounting Specialist accounts payable function.
- Prepaid Expenses – Maintains records of prepaid expenses and monthly accruals using third party prepaid software.
- Internal Reporting/Reconciling –Prepares a monthly reconciliations of Stockholders’ Equity, CSV Life Insurance accounts, CPC Collateral Trust Notes, Accrued Expenses, Borrowings, and other accounts as deemed necessary by the Controller or CFO.
- CDARS/ICS Accounting – Enters/Verifies CDARS orders placed by the branches. Processes daily CDARS and ICS reports and reconciles general ledger accounts.
- Performs other duties, reconciliations, and analyses as needed.
OTHER RESPONSIBILITIES
- All other duties as assigned by management.
EDUCATION, CERTIFICATION, EXPERIENCE:
Education:
Required: Accounting or Business-related two year Degree
Preferred: Bachelor’s degree in Accounting, Finance, or other related field.
Experience:
Required: 2-5 years of related experience
KNOWLEDGE, SKILLS, ABILITIES:
Required: Knowledge of basic office procedures including filing, scanning, business communications, etc. Ability to use a computer with Microsoft Office software and navigate the internet.
Preferred: Knowledge of accounting principles. Accounts Payable experience.
WORK ENVIRONMENT:
- Working Conditions: Office setting
- Equipment Operations:
PHYSICAL DEMANDS:
Able to lift up to 50 pounds
Special Note:
External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above. Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.
Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank. Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job.
This job description in no way states or implies that these are the only duties to be performed by an employee. Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee’s knowledge, skill and ability as well as his/her mental and physical abilities.
- Full Time
- Immediately
- 28.00 - 36.00 Hour
- 212 Dolson Avenue, Middletown, NY 10940
- 10/28/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Responsible for the preparation of fresh and wholesome meals for a hotel with a 600 hotel guest and 500 day guest capacity, ensuring smooth operation, proper sanitation, and sound management of up to 20 staff members.
ESSENTIAL JOB FUNCTIONS:
- Assume responsibility for the overall production of hot and cold foods associated with a la carte and buffet dining services which include Main Dining room, West Dining room, East Dining Room, Carriage lounge, and Banquets as assigned.
- Execute menus with complete oversight of kitchen set up, service, and breakdown of stations in regards to hot and cold foods for Mohonk Food and beverage functions.
- Communicate effectively with Front of the house management before, during, and after service.
- Conduct food tastings for development of future menu items and create standard recipes that can be taught to staff.
- Conduct shift briefings and menu training for front of the house staff as needed for new menu implementation
- Oversee and continue development of the chef’s table menus and execution
- Be able to assume Executive Sous Chef duties whenever needed
- Close kitchen following all departmental guidelines as it pertains to food safety, labor management, and kitchen checklists
- Be able to write menus, cost out using standard recipe cards, and ensure staff is trained on all aspects of prep lists assigned
- Work with theme program management to create special food demos and tastings for promotional events.
- Meet with Captains before service to address any special requests or dietary restrictions.
- Carry out supervisory responsibilities for a staff up to 20 in accordance with Mohonk Mountain House policies. Interview, hire and train employees; plan, assign, and direct work; appraise performance; reward and coach/counsel/discipline employees; address complaints. Monitor schedule daily to minimize overtime.
- Work with the Chef and Executive Sous Chef to ensure all products are ordered for and processed in accordance with Mohonk culinary standards. Work with purchasing to ensure any additional products outside of normal dining operations are ordered and used as required.
- Requisition food materials daily or as needed for the preparation of breakfast, lunch, and dinner services to be filled by the Receiving Department.
- Oversee kitchen and coordinate all hot and cold food preparations for dinner service ensuring food is presented in accordance with company specifications. Delegate prep work load for Garde Manger crew.
- Check all hot and cold foods prepped before service to ensure proper quality and quantities needed are at hand.
- Expedite for the entire service period ensuring each plate is of the highest quality possible.
- Learn, retain, and demonstrate a full knowledge and understanding of all menu offerings.
- Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Ensure proper portion, arrangement, and food garnish. Test foods ensure the correctness of the temperature of food.
- Prepare special dietary meals or substitute items.
- Maintain work spaces including stainless steel tables, equipment, dry storage shelves, walk-in refrigerators, upright freezer, and general sanitary condition of garde manger and vegetable prep area in a neat and orderly fashion.
- Provide relief coverage as needed for Exec Sous Chef. Execute on-line production of meal period and ensure all food product is used as effectively as possible. Monitor house counts on a daily and weekly basis for proper menu breakdown. Delegate and participate in food preparation for next day's shift.
- Demonstrate advanced knife handling skills and familiar with kitchen equipment and machines.
- Work on the line under time constraints, extreme temperatures, and high business volume.
- Bake, roast, broil, and steam meats, fish, vegetables, and other foods. Weigh, measure, and mix ingredients. Maintain an awareness of and minimize costs/expenses.
- Check the working condition of equipment and machinery in accordance with specifications.
- Operate and regulate temperatures of equipment such as ovens, stoves, grills, microwaves, steamers, kettles, and fryers.
- Meet with Food and Beverage managers to discuss daily services and special functions.
- Analyze problems and develop and implement action plans to address problems. Report to the Executive Sous Chef.
- Facilitate/attend shift briefings and actively participate daily.
- Inspect the work of others by touch, sight, sound, taste and smell for conformance to prescribed standards
- Maintain confidentiality of proprietary information; protect company assets.
- Offer consistently professional, friendly and proactive guest service while supporting fellow colleagues. Assist all staff in a professional manner ensuring our guest service is in accordance with company standards. Maintain good working relationships with coworkers, guests, and managers.
- Research industry trends regularly and maintain a current knowledge of common or trending practices in the industry. Maintain a knowledge of local, state, federal health and employment laws.
- Inventory and maintain equipment and supplies, initiate purchases, and safeguard equipment and supplies.
- Work clean and assume responsibility for kitchen organization and orderliness. Clean and scrutinize work stations periodically during work shift ensuring the cleanliness and maintenance of all work areas, utensils, and equipment.
- Follow kitchen policies, procedures and service standards. Follow all safety and sanitation policies when handling food and beverage. Handle hot items with care.
- Maintain food and cooler logs. Keep refrigerators and storerooms clean and neat. Ensure food and supply items are stored per standards. Ensure proper rotation of product in all refrigerators to minimize wastage/spoilage.
- Complete safety training and certifications when offered.
- Lift up to 50 pounds from ground level to waist height and carries a distance of up to 100 feet with/ without assistance. Walk up to 5 miles per day.
- Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 feet.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Identify safety hazards, report, and follow up to see that corrective action is taken. Inform Executive Chef, Executive Sous Chef of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
- Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Perform basic mathematical functions with recipes such as addition, subtraction, multiplication, and division.
- Prepare administrative reports in a clear, logical manner.
- Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
- Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
- Taste sweet, sour, bitter, and salty and demonstrate a sense of smell.
QUALIFICATIONS:
- Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
- Associates degree in Culinary Arts from accredited culinary school or 5-7 years experience in similar operation.
- Certified in food service sanitation practices and prevention of food borne illnesses.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 10/15/24
BASIC FUNCTIONS AND RESPONSIBILITIES
Increase guest satisfaction by providing high quality house entertainment and events that cover a variety of activities for wide range of ages and time slots. Be instrumental in the leadership, organization, and arrangements for the following programs; July 4th Celebration, Halloween Haunts and Happenings, Thanksgiving Celebration, Victorian Holidays, Christmas & Christmas Eve Celebration, New Year’s Celebration, Presidents Weekend, Winter Break, Easter Weekend, Spring Break, Mother’s Day Weekend, Memorial Day Weekend, Labor Day Weekend, and Summer Season Lakeside Lawn Parties. Be a creative leader, encourage continued improvement in these events and entertainment.
ESSENTIAL JOB FUNCTIONS
- Research and contract with musicians/bands, variety acts, lecturers, Kids’ Club entertainment and other special programming.
- Evaluate and maintain relationships with existing performers.
- Negotiate and create entertainer contracts.
- Create BE0’s, purchase orders, and check requests for each performance.
- Track additional compensation for performers (room and meal pass compensation).
- Create and maintain Entertainment budget for fiscal year.
- Work closely with Senior Theme Programs Manager, Theme Programs Manager, and Director of Recreation and Entertainment on budget and schedule of performances.
- Work collaboratively with Theme Programs Department to prevent overlaps in entertainment and to fill in gaps in schedule.
- Schedule and supervise Parlor Door Attendants with Theme Programs Department.
- Duties may be heavier during some weeks and may require additional coverage and assistance (Parlor Door attendants).
- Work closely with Conference Services to oversee entertainment sound checks and performance setups.
- Create in-house signage for programs.
- Create Schedule of Events documents during Holiday periods for Marketing.
- Review and proofread entertainment offerings on website, ensuring accuracy and completeness.
- Lead and or participate in daily shift briefings.
- Demonstrate proficiency in Windows-based operating systems such as MS Word, MS Excel, MS Outlook.
- Learn and demonstrate proficiency with other software programs including Canva, MICROS OPERA, Reservation Assistant, Salesforce, WordPress, and Adaco.
- Demonstrate organizational skills, attention to detail, proofreading skills, and produce well-written, error-free copies.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
- Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business and provide optimal oversight of entertainment.
- Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Speak and demonstrate comfort when interacting with/talking to audiences/groups.
- Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
- Lift up to 25 pounds from ground level to waist level and carry a distance of up to 50 feet with/ without assistance. Walk up to 5 miles per day.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Act calmly and effectively in emergency situations.
- Analyze problems and develop and implement action plans to address problems.
QUALIFICATIONS
- Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
- Minimum a Bachelor’s degree in Business Administration or Event Planning.
- Proven work history in the Recreation field or Hospitality industry with at least 2 years’ experience in supervisory or management positions, preferably in a resort setting.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 10/9/24
BASIC JOB FUNCTIONS AND RESPONSIBILITES:
This position is the second in command at the unit for day to day operations, with the primary responsibility for upholding The Spa at Mohonk Mountain House environment (facilities + cleanliness), achieving the highest level of guest service, assisting the Spa Director with administrative and supervisory tasks, driving and achieving sales targets, driving new guest traffic, supporting marketing and public relations efforts and increasing retention, frequency, Spa, Salon and Fitness sales in accordance with The Mohonk Mountain House’s 14 Service Steps
ESSENTIAL JOB FUNCTIONS:
- Work with Spa Director to drive and improve efficiencies of Spa overall business segments to maximize financial results and drive revenue in the spa to the highest yield.
- Focus on profitability- expense control, staff management and department supervision.
- Develop and implement short and long-term goals and objectives for the department and Mohonk Mountain House.
- Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business. Schedule will include guest and team events that are required outside business hours.
- Attend events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
- Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of educational backgrounds and values.
- Develop and maintain positive working relationships with other staff.
- Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity and professionalism to internal guests and employees.
- Act calmly and effectively in emergency situations.
- Attend service training programs as required. Participation is encouraged. Support programs by enabling reporting staff to attend. Stated goals per departments are 95%+ attendance.
- Answer guest's questions and deal calmly with emergency situations as necessary. Provide immediate follow up for complaints and questions.
- Conduct research and analyze information and data to evaluate operation procedures and provide recommendations to Director.
- Research industry trends regularly and maintain a current knowledge of common or trending practices in the industry.
- Maintain a working knowledge of all The Spa at Mohonk Mountain House classes, services, and products.
- Support all aspects of the day to day operations to foster operational excellence, quality guest service and sales, on brand programming and environment to deliver planned results.
- Maintain spa retail areas and ordering new items as needed. This includes creating regular inventory audits and writing purchase plans for upcoming seasons to make suggestions about items that should be stocked in stores.
- Design marketing and sales strategies to drive retail sales. This includes designing and setting up in-store sales displays.
- Conduct yearly retail inventory.
- Budget and coordinate payments of vendors associated with spa, including marketing efforts and events.
- Assist in purchasing for the Spa and Salon and in accordance with the budget.
- Ensure all retail orders are properly entered and received in Book4Time for inventory purposes.
- Analyze daily retail reports and offerings to note performing items, in addition to discerning profit margins for each item.
- Create deeper guest relationship by encouraging guest use of the Spa, Salon and Fitness and Pool to enhance customer satisfaction by providing information, schedules and supervision of the facilities.
- Provide support with promotions/discounts and guest integration.
- Improve customer service and satisfaction through policy and procedural changes.
- Assist in planning and executing Spa events and daily Activities.
- Assist in auditing and measuring facility quality levels and adherence to brand standards to ensure on brand delivery of environment.
- Manage and complete preparation of weekly Spa at Mohonk Mountain House payroll.
- Work with Spa Director and Reception Supervisor to implement policies and procedures that will improve day-to-day operations.
- Assist Recruiting and Training Supervisor to recruit, interview and recommend new hire staff.
- Implement all staff training in operations, service and performance development with assistance of Recruiting and Training Supervisor.
- Coach and discipline staff as needed.
- Organize and lead departmental staff meetings.
- Facilitate open communication between the Mountain House, staff and management.
- Ensure all Spa, Salon and Fitness staff present a neat & clean appearance and wear issued uniform with nametag and required footwear.
- Audit and assess quality levels of all Spa operations, leadership, team cohesion, and performance.
- Provide managers and supervisors with support and problem solving in resolving all guest and facility issues.
- Define, institute and manage stronger Spa Reception team and training to ensure consistent delivery of the Mohonk Mountain House 14 Service Steps
- Support and work with the Spa and Fitness Lobby reception desk as needed.
- Ensure that the bathrooms, locker rooms, lobby, relaxation and treatment areas are stocked with necessary items.
- Serve as a building monitor and reports repairs needed on equipment, furniture, fixtures or building.
- Oversee, instruct and perform required sanitation protocols. Ensure a thorough and appropriate cleaning occurs in all Spa and Salon related areas three times daily.
- Assist Fitness Manager by observing swimming areas for safety hazards, single swimmer situation or no on deck situations, unsafe behavior and medical emergencies. Take any corrective action necessary; follow proper emergency practice if needed.
- Oversee the all necessary paperwork including but not limited to Safety Data Sheets, Personal Protective Equipment tracking, maintenance requests, guest charges, chemical orders and maintenance logs. Achieve and maintain Certified Pool Operators certification status.
- Adhere to all company, departmental and spa operational policies and procedures.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers. Nametag and required non-slip footwear are required.
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
- Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
- Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
- Demonstrate organizational skills, proofreading skills, and produce well-written, error-free copies.
- Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 3-4 hours at a time.
- Lift up to 30 pounds from ground level to waist level and carry a distance of up to 100 feet with/ without assistance. Walk up to 7 miles per day.
- Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 500 feet/yards.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Analyze problems and develop and implement action plans to address problems.
- Work extended periods of time viewing a computer video monitor and/ or operating a keyboard.
- Attain or maintain certifications (i.e., CSS, CPO, CPR/AED or others)
- Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook.
QUALIFICATIONS:
- Valid Driver’s License with at least 2 years of fully licensed driving experience.
- Four-year college degree or commensurate equivalent experience in spa industry.
- Five years’ adaptable experience within Spa, with at least two of years in equivalent level management experience with proven ability to lead, direct, delegate and motivate.
- Project specific experience in Spa industry is a plus.
- Strong knowledge of spa management, reservations, customer management, and retail/revenue management systems. Online spa, retail and e-commerce experience is a plus.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 10/8/24