Your search resulted in 9 "Customer Service/Support" jobs in Hudson Valley, NY. Save Job SearchSave SearchSave Job Search: Customer Service/Support
Ethan Allen Workforce is seeking an appropriate candidate to fill a full-time direct hire tech support opening with an internationally recognized client. The tech support specialist is responsible for providing level 1/2 support within a call center environment for all standard software, hardware, and network issues. This position provides effective evaluation of end-user needs and, in all cases, uses good judgment and timeliness in responding to issues/resolutions. Resolution will include but not be limited to the following: identify, research, and resolves technical problems, responds to telephone calls, email and personnel requests for technical support while documenting, tracking, and monitoring the problem to ensure a timely resolution.
Tech Product Support Specialist Responsibilities
- Resolve IT issues over phone, email, and live chat for clients and internal employees
- Technical support for laptop and desktop workstations as well as wired and wireless networks
- Create and maintain service tickets from initiation through to closure
- Fix laptops, desktops, and handheld products by replacing defective parts
- Configure network protocols such as DHCP reservations and IP addresses
Tech Product Support Specialist Requirements
- Technical degree in computer science, IT, electrical engineering or CompTIA/Cisco certification
- Call center experience or CompTIA/Cisco certification
- Understanding of troubleshooting networks and IP configurations
- Excellent interpersonal skills over the phone and via email
- Ability to proficiently use software like MS applications, database applications, and internet protocols
- Proficiency in diagnosing computer problems and fixing the issue for end users
The client offers an in-depth benefits package and the candidate must be open to working an 8-hour shift between the hours of 8am-8pm. Some Saturdays working remote will be required once up and trained. Position will be in office.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- 47,000 Year
- Wappingers Falls, NY 12590
- 6/17/24
Job Title: Bilingual Administrative Assistant
Location: Harriman, NY
Hours: 9:00 AM - 5:30 PM, Monday - Friday
Compensation: $25 - $29 per hour
Employment Type: Temp-to-Hire
Benefits: 401(k), Health Insurance, Paid Vacation Days, Sick Days, and Holidays
About the Role:
We are seeking a highly organized and detail-oriented Bilingual Administrative Assistant to join our dynamic production team in Harriman, NY. The ideal candidate will be fluent in both English and Spanish and possess advanced Excel skills. This role is crucial in supporting our production processes and ensuring smooth operations.
Bilingual Administrative Assistant Responsibilities:
- Data Management: Update and maintain accurate data records.
- Production Tracking: Monitor and track the production process to ensure efficiency and timeliness.
- Reporting: Run and generate detailed reports as required.
- Inventory Management: Monitor and maintain inventory levels to support production needs.
Bilingual Administrative Assistant Qualifications:
- Language Skills: Fluency in English and Spanish.
- Technical Skills: Advanced proficiency in Microsoft Excel.
- Experience: Previous experience in an administrative role within a production environment is preferred.
- Attention to Detail: Strong organizational skills with an eye for detail.
- Communication: Excellent verbal and written communication skills.
Benefits:
- Competitive hourly rate of $25 - $29
- Comprehensive health insurance coverage
- 401(k) retirement plan
- Generous paid vacation days, sick days, and holidays
How to Apply:
If you are a proactive and detail-oriented individual with the required skills and experience, we invite you to apply for this exciting opportunity. Join our team and contribute to a thriving production environment where your skills and expertise will be valued and rewarded!
Why choose Ethan Allen Workforce Solutions? We make the job search easier for you! Because we have multiple open positions at our fingertips that we are looking to fill, by applying with us, we have streamlined the application process for you. That means job seekers don’t have to spend as much time searching for open positions and sending resumes.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $25-$29 Hour
- Harriman, NY 10926
- 6/17/24
Job Title: Customer Service Representative (Temporary to Permanent)
Location: Highland Mills, NY
Work Schedule: Monday to Friday, 8:00 am - 5:00 pm
Pay Range: $18-$20 per hour
Bilingual Requirement: Fluent in Spanish (Required)
Preferred Experience: Insurance Industry
Are you a customer-focused individual with excellent communication skills? We are currently seeking a Customer Service Representative for a temporary-to-permanent position to join our dynamic team. If you thrive in a fast-paced environment, have a passion for providing exceptional customer service, and are bilingual in Spanish, we want to hear from you!
Customer Service Representative Qualifications:
- Bilingual proficiency in English and Spanish (Required).
- Previous customer service experience is a plus.
- Insurance industry experience is preferred.
- Strong communication and interpersonal skills.
- Detail-oriented with excellent organizational abilities.
- Ability to adapt and thrive in a fast-paced environment.
Benefits:
- Competitive hourly wage ($18-$20 per hour).
- Opportunity for permanent placement.
- Professional development and growth opportunities.
Customer Service Representative Responsibilities:
- Assist with general administrative tasks.
- Provide excellent customer service to current and potential clients.
- Respond to inquiries and resolve customer concerns in a timely and efficient manner.
- Collaborate with team members to ensure a positive customer experience.
If you are a dedicated individual who enjoys helping others and is ready to take the next step in your career, apply now.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $18-$20 Hour
- Highland Mills, NY 10930
- 6/17/24
Part-Time Administrative Assistant Needed in Poughkeepsie, NY
Location: Poughkeepsie, NY
Hours: Part-time, 3 days a week, 9:00 AM - 5:00 PM
Pay: $19 per hour
About the Position:
We are a non-profit organization seeking a dedicated and experienced Administrative Assistant to join our team in Poughkeepsie, NY. This is a part-time role, requiring you to work 3 days a week from 9:00 AM to 5:00 PM.
Administrative Assistant Qualifications:
- Experience: Minimum of two years of administrative experience.
- Skills: Proficiency in Excel is a must.
What You’ll Do:
- Assist with day-to-day administrative tasks to support our mission.
- Manage schedules, organize files, and handle correspondence.
- Utilize Excel to create and maintain spreadsheets, reports, and databases.
Why Join Us?
- Work in a supportive and mission-driven environment.
- Make a positive impact on the community through your administrative skills.
- Enjoy a balanced part-time schedule that allows for flexibility.
If you have a passion for organization and a commitment to supporting non-profit work, we’d love to hear from you!
Ready to make a difference? Apply now!
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Part Time
- Immediately
- $19 Hour
- Poughkeepsie, NY 12601
- 6/17/24
Join Our Team as a Medical Receptionist in Poughkeepsie, NY!
Are you an experienced medical administrative professional looking for a rewarding opportunity? We are seeking a skilled Medical Receptionist to join our team in Poughkeepsie, NY. This is a temporary-to-permanent position offering competitive pay rates of $18-$19 per hour.
Position: Medical Receptionist
Location: Poughkeepsie, NY
Employment Type: Temp to Perm
Hours: Monday - Friday, 8:45 AM - 5:00 PM
Salary: $18-$19 per hour
Medical Receptionist Qualifications:
- Minimum of two years of medical administrative experience required
- Proficiency in medical office procedures and terminology
- Strong communication and interpersonal skills
- Excellent organizational abilities and attention to detail
- Ability to multitask and prioritize responsibilities effectively
- Experience with electronic health records (EHR) systems preferred
Medical Receptionist Responsibilities:
- Greet patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and assist with patient inquiries
- Verify patient information and insurance coverage accurately
- Collect co-pays and payments from patients, and process billing as needed
- Maintain patient records and ensure confidentiality of sensitive information
- Assist with administrative tasks such as filing, faxing, and data entry
- Collaborate with healthcare providers and staff to ensure efficient operations of the front desk
If you meet the qualifications and are ready to join a dynamic healthcare team in Poughkeepsie, NY, apply now!
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $18- $19 Hour
- Poughkeepsie, NY 12601
- 6/17/24
Overview: The Senior Human Resources Business Partner operates as a strategic advisor, seamlessly blending client consultation with hands-on HR management. Leveraging comprehensive knowledge of NYS Certified PEO product offerings, this role delivers tailored solutions for small to mid-size clients. Serving as a Subject Matter Expert (SME), the Senior HR Business Partner fosters proactive client engagement, acting as the primary liaison between the Professional Employer Organization (PEO) and clients. Collaborating closely with internal stakeholders, this role ensures alignment with HR compliance standards and enhances employee culture and relations. A critical aspect of this role involves providing guidance on Federal and State (NY) HR/Employment Law alongside the Director of Human Resources, empowering clients to navigate complex HR challenges effectively.
Senior Human Resources Business Partner Qualifications:
- Bachelor's Degree or equivalent experience (5+ years) in HR Generalist or managerial roles with a focus on Employee Relations and industry exposure.
- Ability to work onsite Monday through Friday in Poughkeepsie.
- Strong attention to detail and exceptional communication skills, both written and verbal.
- Proactive in skill development to stay abreast of evolving HR landscapes.
- Flexibility for local commuting, up to 25% during standard working hours.
- Full comprehension of all human resource functional areas.
- SHRM or PHR certification preferred.
Senior Human Resources Business Partner Responsibilities:
- Provides consultative support to clients, addressing HR concerns and collaborating with internal experts to deliver actionable solutions.
- Acts as a hands-on resource, directly managing tasks such as updating Employee Handbooks, exploring employment law compliance, and ensuring benefit communications clarity, utilizing specialized software.
- Offers expert advice on Performance Management, Recruitment and Retention Strategies, Compensation, Performance Development, Employee Engagement, Employee Relations, Compliance, Regulations, and Culture Enhancement.
- Ensures shared employees meet all mandatory training and certification requirements.
- Interprets HR policies and procedures, resolving employee relations issues, and seeking guidance from HR Director and Legal Counsel when necessary.
- Keeps abreast of HR trends and conducts training sessions based on industry best practices.
- Upholds a commitment to delivering exceptional customer service to clients.
Compensation: Employee benefits encompass Medical, Dental, Vision, Paid Family Leave, Life Insurance, 401(k) Retirement, Holidays, Vacation, and Sick days. Compensation will be commensurate with experience, offering extensive exposure to various industries.
This presents a unique opportunity for an HR Professional seeking to deliver strategic HR insights while actively managing hands-on HR tasks for businesses across the Hudson Valley.
Why choose Ethan Allen Workforce Solutions? We offer many entry level administrative positions that are great for candidates who are looking to expand their skill set or get their foot in the door with many companies in the Hudson Valley. We’ve built our relationships with clients based on the candidates we send them, and they trust that we will send them top quality candidates. Candidates love working with us because we are able to find them work quickly. Our employees are paid on a weekly basis and are afforded the opportunity to enroll in our health insurance plan. Many of our positions are temp-to-hire, meaning that after a certain amount of time, the client can choose to hire our employee as one of their own.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $95,000 Year
- Poughkeepsie, NY 12601
- 6/14/24
Customer Account Specialist Position
Location: Wappingers Falls, NY
Type: Direct Hire
Salary: $47,000 per year
Work Schedule: Monday to Friday, flexible 8-hour shifts between 8 am to 8 pm, occasional rotating Saturdays.
Customer Account Specialist Requirements:
- Minimum of 2 years' experience in customer service or a related position.
- Two-year (or higher) college degree preferred.
- Strong multitasking and attention to detail skills.
- Exceptional verbal and written communication skills.
- Proficient with Microsoft Suite and technical expertise in Salesforce or TalkDesk.
- Experience with CRM tools like Monday.com, Pipedrive, Zendesk, Hubspot, Oracle, etc., is strongly desired.
- Home internet access is required for off-site/remote operations.
Customer Account Specialist Responsibilities:
- Problem Resolution: Coordinate and implement solutions for customers, ensuring timely and professional communication to achieve satisfaction.
- Order Management: Handle order placement, inquiries, invoices, shipping details, product availability, and compliance with credit policies.
- CRM Management: Enter and oversee data in Salesforce, manage account setup, tax information, and contractual components of Purchase Order management.
- Technical Support: Utilize product knowledge to troubleshoot and resolve customer issues, initiate sales conversations, and provide product support.
- Cross-Functional Collaboration: Work seamlessly with departments such as Sales, Customer Success, Logistics, and Supply Chain to enhance the overall customer journey.
Take the next step in your career. Apply today!
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $47,000 Year
- Wappingers Falls, NY 12590
- 6/14/24
We are looking for an HR Manager to oversee all aspects of human resources practices and processes.
- Full Time, Part Time
- Immediately
- 45 Hour
- 1865 E PARKS HWY, COTTONWOOD, CA 99654
- 5/21/24
We are looking for a customer-oriented service representative.
- Full Time, Part Time
- Immediately
- 35 Hour
- 1865 E PARKS HWY, COTTONWOOD, CA 99654
- 5/21/24