Your search resulted in 8 "assistant installer" jobs in Albany, NY. Save Job SearchSave SearchSave Job Search: assistant installer
Work Days: Monday through Friday
Shift Start/End Time: 5:00 a.m. - 9:00 a.m.
Hours Per Week: 20
Weeks Per Year: 52
Pay Status and Classification: Non-exempt. Regular, part-time.
Supervisor: Supervisor-Cleaning
Position Purpose: Responsible for maintaining the cleanliness of office spaces and common spaces across campus.
Essential Responsibilities and Duties:
- Cleaning and Maintenance: Removes office and building trash. Washes windows, cleans showers, bathrooms, and public areas using wet/dry mop, vacuum cleaner, cleaning cloths and cleaning solutions. Follows safety instructions/procedures related to clothing, gloves, goggles, masks and use of cleaning chemicals. Cleans, strips and waxes tile and floors. Shampoos and extracts carpeting. Maintains vacuums and other equipment by making simple adjustments such as installing new vacuum bags and mop heads, moving equipment from location to location as necessary. Removes snow from entryways and walkways.
- Event Preparation Assistance: Assists with special events including but not limited to table and chair setup.
- Additional Tasks: Pitches in to assist colleagues when needed.
Qualifications:
- Ability to lift moderately heavy items (up to 50 lbs.), and stand, bend and stoop for extended periods of time.
- Must be safety conscious, able to read, write and understand written and verbal instructions and work with a diverse group of staff and students.
- Ability to work on weekends may be required. During emergency situations will be required to work in the event of a personnel shortage.
- Must have a valid driver's license with a clean driving record for cleaning jobs that include weekends. Does not apply to part-time cleaning jobs.
- The ability to foster and enhance a thriving, diverse, inclusive, and culturally vibrant community, while promoting a sense of belonging among students, faculty and staff colleagues, and alumni.
- Ability to read, write and understand written and verbal instructions.
We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.
Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.
Compensation
The rate for this position is $15.00 per hour. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
We offer exceptional benefits including:
- Generous Vacation, Sick and Personal Time
- Winter Recess Break in Addition to Paid Holidays
- Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
- Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
- Employee Scholarships toward Certifications, Seminars, Training and Professional Development
- Pre and Post Tax participation in a 403(b) Retirement Plan
- Salary Continuation Program in the event of Disability
- Tuition Assistance Program for Employee, Spouse and/or Dependents
Accommodations
If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.
Diversity at Union College
Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.
Union College
Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering.
- Part Time
- Immediately
- Schenectady, NY 12308
- 6/3/24
Who we are | Why Rensselaer? Join Rensselaer Polytechnic Institute's dynamic global community of changemaker including some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and an IBM Quantum One computer - the first university-based quantum computer in the U.S. Are you ready to change the world? Apply now! |
Job Summary | The Event Technician, Stage Technologies will be a generalist in all production departments (audio, video, and stage technologies) and specialize in the lighting field of the stage technologies department. The Event Technician will support the installation, operation, and strike of technical performance systems during residencies, research, and events. In addition, the Event Technician, Stage Technologies will maintain working knowledge of current lighting and staging equipment and their integration with other production systems (audio, video), and utilize this expertise in upholding the high production standards of EMPAC events. |
Minimum Qualifications |
Relevant combinations of education, training and experience may be considered. |
Preferred Qualifications |
|
Minimum Knowledge, Skills, and Abilities |
|
Shift | Business Hours with weekends or evenings occasionally required |
Travel | Occasional overnight travel may be required (10% or less) |
Driving | Incidental driving possible, but not required |
Starting Salary/Rate | Expected hiring range: $24.00 - $25.55 per hour Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Application instructions | Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu. |
Job Posted Date | Applications will be accepted until the position is filled. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer. |
- Full Time
- Immediately
- Troy, NY
- 5/29/24
Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York.
We are seeking a high energy, motivated Point of Sale Warehouse Associate in our Coxsackie, NY facility.
The primary responsibility of the POS Warehouse Associate is to receive, warehouse, distribute and manage POS materials, samples and will-calls. Help Merchandiser in the construction and installation of custom displays. Clean and organize POS warehouse, shop (area where custom displays are constructed) and rebate/shelf talker area.
Manage POS Materials
- Employee handles the receiving of all POS.
- Break down, divide, and organize POS.
- Put away all POS in its designated location of the warehouse.
- Continuously condense POS to make room for new POS.
- Discard expired POS as directed by supervisor.
- Update inventory of all POS on the Data Report and POS System (min 3 times per week)
- Distribute POS to sales reps and Managers or prepare for delivery to accounts as requested. (Place in cubbies or as directed)
- Manage rebates and shelf talkers. Clean and organize this section of the warehouse making sure expiration dates are clearly marked on rebate boxes and expired ones are discarded.
Manage Samples and Will-calls
- Receive and check in samples and will-calls from warehouse or transfer truck.
- Lock up all product in the designated secured area of the warehouse.
- Distribute to the sales reps and managers with proper documentation. (Printed name and signature from recipients as the sample policy states)
Merchandising Responsibilities
- Install both special displays and stock POS by working with merchandisers, customers, and sales management on the coordination of timing and location of displays.
- Daily monitoring of POS System to check for ordered displays awaiting installation.
- Input completed displays into the POS system in a timely manner.
- Maintain a safe and clean work environment by complying with procedures, rules, and regulations including company vans (maintenance) and work area.
Safety Protocol
- Perform daily safety checks on all equipment before use, confirming accordance with specific equipment requirements and maintain these records for 30 days.
- Maintain safety certification on all machinery used on the job. (Forklifts, pallet jacks and cardboard compactor)
- Wear all safety devices required (safety harness, vest and safety shoes)
General Responsibilities
- Receive and distribute incoming packages (FedEx and UPS) to designated recipients.
- Set up and break down salesroom for meetings.
- Help Merchandisers in the construction of custom display pieces.
- Assist in the installation of custom displays when needed.
- Assemble stock POS for distribution (display racks and mass pieces)
- Run deliveries when needed.
Housekeeping/Cleaning
- Clean POS Warehouse (sweep floors and pickup any loose plastic wrap or debris on floor and pallets)
- Clean and organize rebate and shelf talker area of the warehouse.
- Dispose of garbage and expired POS into dumpster.
- Clear and salt walkways at office when needed.
- Maintains a safe and clean working environment by complying with procedures, rules and regulations.
SUPERVISORY RESPONSIBILITIES
None
Compensation & Benefits
- Empire Merchants North offers a competitive compensation package including:
- Paid Holidays, Health Plan options (medical, dental, life insurance, and other voluntary plans), Flexible Spending Account, 401k, PTO, vacation accrual, and more.
- Hourly Rate $17.50 - $19. per hour / 40 hour work week / Full time / Monday - Friday / Work hours are 8am-4pm with 1/2 hour lunch
- The company will evaluate a specific candidate's education, skills, and experience when making an offer.
MINIMUM QUALIFICATIONS
Education, Certifications and /or licenses:
• High School Diploma or equivalent
Experience:
• Will train.
Knowledge/Skills:
• An understanding of wine & spirits is a plus
• Proficient PC skills using MS Office and other various computer systems including presentation software (SAP a plus).
• Must be a results oriented professional with excellent verbal/written communication skills using diplomacy and discretion as well as strong customer service skills.
• Ability to multi-task, work independently and/or within a team, pays attention to detail and meets deadlines.
• Operation of a forklift. (a plus but will train)
Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, sexual orientation, gender identity, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at (800) 724-3960.
- Full Time
- Immediately
- 19.00 Hour
- 16 Houghtaling Road, W Coxsackie, NY 12192
- 5/29/24
Who we are | Why Rensselaer? Our dynamic global community of changemakers includes some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, and one of the world’s fastest supercomputers. Rensselaer faculty and alumni include more than 145 National Academy members, six members of the National Inventors Hall of Fame, six National Medal of Technology winners, five National Medal of Science winners, three astronauts, and a Nobel Prize winner in Physics. With nearly 200 years of experience advancing scientific and technological knowledge, Rensselaer remains focused on addressing global challenges with a spirit of ingenuity and collaboration. To learn more, please visit www.rpi.edu. Are you ready to change the world? Apply now! |
Job Summary | The HVAC/r & Building Maintenance Technician will perform diversified duties for general building maintenance including carpentry, mechanical, electrical, plumbing, and painting. HVAC-r responsibilities include repair, maintenance and installation of refrigeration, air conditioning, chilled water, compressed air, heating and ventilation systems and associated controls. Participates in on-call rotation in accordance with standard operating procedures. |
Minimum Qualifications |
Relevant combinations of education, training and experience may be considered. |
Preferred Qualifications |
|
Minimum Knowledge, Skills, and Abilities |
|
Preferred Knowledge, Skill, and Abilities |
|
Shift | Business Hours with weekends or evenings occasionally required |
Travel | Local travel between campus locations only |
Driving | Driving a personal vehicle for non-passenger use |
Starting Salary/Rate | Expected hiring range: $24.50 - $27.00 Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Application instructions | Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu. |
Job Posted Date | Applications will be accepted until the position is filled. |
Culture of Safety at Rensselaer | Rensselaer is committed to providing a safe and healthy living, learning, and working environment for its faculty, staff and students. As such, we strongly recommend that faculty, staff and students obtain a COVID-19 vaccination and remain current with available boosters to protect themselves, as well as to protect vulnerable members of the community. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer. |
- Full Time
- Immediately
- Troy, NY
- 5/26/24
Work Days: Varies based on the business need.
Shift Start/End Time: 5:00a.m.-1:30 p.m.
Hours Per Week: 40
Weeks Per Year: 52
Pay Status and Classification: Non-exempt, Regular full-time.
Supervisor: Supervisor-Cleaning
Position Purpose: Responsible for maintaining the cleanliness of office spaces and common spaces across campus.
Essential Responsibilities and Duties:
- Cleaning and Maintenance: Removes office and building trash. Washes windows, cleans showers, bathrooms, and public areas using wet/dry mop, vacuum cleaner, cleaning cloths and cleaning solutions. Follows safety instructions/procedures related to clothing, gloves, goggles, masks and use of cleaning chemicals. Cleans, strips and waxes tile and floors. Shampoos and extracts carpeting. Maintains vacuums and other equipment by making simple adjustments such as installing new vacuum bags and mop heads, moving equipment from location to location as necessary. Removes snow from entryways and walkways.
- Event Preparation Assistance: Assists with special events including but not limited to table and chair setup.
- Additional Tasks: Pitches in to assist colleagues when needed.
Qualifications:
- Ability to lift moderately heavy items (up to 50 lbs.), and stand, bend and stoop for extended periods of time.
- Must be safety conscious, able to read, write and understand written and verbal instructions and work with a diverse group of staff and students.
- Ability to work on weekends may be required. During emergency situations will be required to work in the event of a personnel shortage.
- Must have a valid driver's license with a clean driving record for cleaning jobs that include weekends. Does not apply to part-time cleaning jobs.
- The ability to foster and enhance a thriving, diverse, inclusive, and culturally vibrant community, while promoting a sense of belonging among students, faculty and staff colleagues, and alumni.
- Ability to read, write and understand written and verbal instructions.
We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.
Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.
Compensation
The rate for this position is $15.00 per hour. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
We offer exceptional benefits including:
- Generous Vacation, Sick and Personal Time
- Winter Recess Break in Addition to Paid Holidays
- Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
- Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
- Employee Scholarships toward Certifications, Seminars, Training and Professional Development
- Pre and Post Tax participation in a 403(b) Retirement Plan
- Salary Continuation Program in the event of Disability
- Tuition Assistance Program for Employee, Spouse and/or Dependents
Accommodations
If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.
Diversity at Union College
Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.
Union College
Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering.
- Full Time
- Immediately
- Schenectady, NY 12308
- 5/24/24
Who we are |
Why Rensselaer? Join Rensselaer Polytechnic Institute's dynamic global community of changemaker including some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and an IBM Quantum One computer - the first university-based quantum computer in the U.S. With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. Are you ready to change the world? Apply now! |
Job Summary | The Broadcast Engineer designs, installs, operates, maintains and repairs all types of audiovisual and broadcasting equipment and provides operational support for live events. The Broadcast Engineer also trains members of the Media Operations team on the correct use and troubleshooting of equipment. |
Minimum Qualifications | Associate degree in electronics or electronic technology along with four (4) or more years of experience in multimedia installation and repair. • Valid US Driver’s License Relevant combinations of education, training and experience may be considered. |
Preferred Qualifications | • SBE (Society of Broadcast Engineers) and or CTS certification (Certified Technology Specialist) |
Preferred Knowledge, Skill, and Abilities | • Requires ability to read schematic diagrams and troubleshoot problems to the component or module level. |
Shift | Business Hours with weekends or evenings occasionally required |
Travel | Local travel between campus locations only |
Driving | Driving a Rensselaer vehicle for non-passenger use |
Starting Salary/Rate | Expected hiring range: $25.00 - 27.00 per hour Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Application instructions | Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu. |
Job Posted Date | Applications will be accepted until the position is filled. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer. |
- Full Time
- Immediately
- Troy, NY
- 5/24/24
Job Details
POSITION OVERVIEW
Our Maintenance Workers take pride in preventative maintenance, repairing of buildings, grounds and equipment. You would beworkingfrom 7:30amto 4:00pm, Monday through Friday, or as needed for snow removal.
Responsibilities
- Responsible for removal of snow on property.
- Perform tasks related to maintenance slips and project work, will be available for off hours work such as snow removal and other emergencies and are willing to work irregular hours as needed.
- Assume primary responsibility for the maintenance of a specific Agency building, or for the provision of a specific Department function (e.g. automotive or grounds).
- Perform repairs to plumbing, electric wiring, furniture, doors and windows, hardware, varied mechanical equipment, machinery, install shelves, new hardware and do skilled painting.
- Inspectproperty to ascertain safety and repair needs.
- Order repair parts.
- Perform specialized tasks related to one or more of the standard building trades, or perform automotive maintenance on Agency vehicles along with performing other duties as assigned by the Supervisor of Building and Grounds.
Education and/or Experience
- HS diploma preferred.
- Training certification in skilled trades desired.
- Must have a valid New York State driver’s license.One year's experience in one of the recognized skilled trades or two years of experience in either general buildingconstruction or automotive maintenance.
- Must be able to use the tools, equipment and materials of the building and grounds department, and to understand and carry out written and verbal instructions.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
ABOUT NORTHERN RIVERS
- Full Time
- Immediately
- Albany, NY 12208
- 5/17/24
Director of User Services
Pay Status and Classification: Exempt, Regular full-time. This is an 12-month position. This position is eligible for a hybrid work schedule.
Supervisor: Chief Information Officer
Position Purpose: Manages the Client Services and Learning Environments team, handling both personnel and financial aspects. Leads support for students, faculty, and staff by evaluating technical issues and collaborating with ITS (Information Technology Services) peers to implement effective solutions. Directly oversees Tier 1 and Tier 2 Client Services teams (including ITS Help Desk and Learning Environments), managing training, staffing, and performance assessment. Additionally, responsible for the equipment lifecycle replacement workflow, encompassing standards definition, procurement, setup, and distribution.
Essential Responsibilities and Duties:
- Team Management and Leadership: Recruits, manages, trains, and mentors Client Services and Learning Environments teams. Evaluates team performance and develops and implements processes for improvement. Manages assigned ITS resources for implementation and support.
- Strategic Planning and Developments: Directs projects to analyze and recommend new technologies. Contributes to ITS management team for standards and policies development. Maintains up-to-date knowledge of complex computing environments and emerging technologies.
- Collaboration and Communication: Fosters knowledge-sharing and open communication within ITS groups. Communicates and collaborates with students, faculty, and staff, for technology solutions. Represents the college in conferences, seminars, and professional organizations related to user support and technology use. Provides oversight for training and user education programs.
- Equipment Procurement and Vendor Relations: Strategically plans and executes procurement for A/V, computer hardware, and peripherals, ensuring efficient acquisitions. Maintains vendor relationships, negotiating favorable terms and service agreements within budget constraints. Collaborates with stakeholders to identify needs, assess technology, and provide informed purchasing recommendations. Manages inventory, optimizing stock to support client services efficiently. Oversees evaluation of new products aligning with department goals and user needs.
- Event Support and Logistics: Works with the Assistant Director of Learning Environments to ensure responsive and high quality support for electronic classrooms and events being held on the Union College campus, including Zoom webinars. Provides oversight of work with departments to configure/install audio visual (AV) equipment needed in conference rooms or labs.
Qualifications:
- Bachelor's degree required, preferably in Computer Science, Management Information Systems or Business Administration, and a minimum of 5 years of successful management experience in a service-oriented technology environment, and/or a combination of relevant education, training, certifications, and/or work experience. Master’s degree preferred.
- Proficient in Windows and Apple client hardware and operating systems.
- Proven experience implementing performance metrics for operational analysis and decision-making purposes.
- Strong leadership abilities with a focus on coaching and mentoring.
- Demonstrated experience with IT service management, including overseeing a help desk ticketing system; experience with TeamDynamix preferred.
- Excellent interpersonal and communication skills adaptable to diverse student, faculty, and staff clientele.
- Proven ability in strategic planning and organizational skills; experience in project management is a plus.
- Track record of success in a collaborative, team-oriented work environment.
- The ability to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.
- The ability to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.
Preferred Qualifications:
- Certifications from Help Desk Institute (HDI), such as HDI Support Center Team Lead or HDI Support Center Director, along with knowledge of the ITIL framework.
- Comprehensive understanding of the computing environment within academic settings.
We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.
Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.
Compensation
The annual salary range this position is $95,000.00 - $110,000.00. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
We offer exceptional benefits including:
- Generous Vacation, Sick and Personal Time
- Winter Recess Break in Addition to Paid Holidays
- Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
- Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
- Employee Scholarships toward Certifications, Seminars, Training and Professional Development
- Pre and Post Tax participation in a 403(b) Retirement Plan
- Salary Continuation Program in the event of Disability
- Tuition Assistance Program for Employee, Spouse and/or Dependents
Accommodations
If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.
Diversity at Union College
Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.
Union College
Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering.
- Full Time
- Immediately
- Schenectady, NY 12308
- 4/24/24