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HOW to APPLY | Rensselaer Polytechnic Institute has partnered withf the Arts Consulting Group to identify candidates for the position of Executive Director, for the Experimental Media and Performing Arts Center (EMPAC) Interested applicants are invited to apply at this link: Executive Director | Arts Consulting Group (crelate.com) Applications must include: 1. A cover letter that balances artistic philosophy with an understanding of the importance of academic research; 2. A resume that highlights a chronological career progression, education, and associated accomplishments; 3. A production-oriented curriculum vitae that demonstrates how the applicant’s past experience has made a meaningful contribution to contemporary arts, higher education, and/or society. To submit materials (electronic submissions preferred), please click here: Executive Director at EMPAC | Arts Consulting Group (crelate.com). For questions or general inquiries about this unique opportunity, please contact:
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Who we are | Why Rensselaer? Our dynamic global community of changemakers includes some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the first IBM Quantum System One on a University Campus Rensselaer faculty and alumni include more than 145 National Academy members, six members of the National Inventors Hall of Fame, six National Medal of Technology winners, five National Medal of Science winners, three astronauts, and a Nobel Prize winner in Physics. With nearly 200 years of experience advancing scientific and technological knowledge, Rensselaer remains focused on addressing global challenges with a spirit of ingenuity and collaboration. To learn more, please visit www.rpi.edu. |
About EMPAC | Curtis R. Priem Experimental Media and Performing Arts Center “The concert hall of the 21st century has arrived. But in addition, the huge building, laid out on a hillside, houses a 400-seat theater with comparable versatility; two black-box studios, one geared more toward sound, the other toward sight; and space for rehearsals and other uses. And for their electronic and data needs, all these components have access to one of the world’s biggest supercomputers.” The New York Times (10/08/2008) At the Curtis R. Priem Experimental Media and Performing Arts Center (EMPAC) at Rensselaer Polytechnic Institute (Institute), the arts, sciences, and technology meet under one roof in four exceptional venues. This incredible 220,000 square foot building, designed by London-based Grimshaw Architects, opened in 2008 and is an unmatched model of acoustics, infrastructure, and architectural engineering with state-of-the-art performing arts infrastructure and architectural engineering. EMPAC’s concert hall features 1,165 seats with the ability to sculpt the acoustical soundscape for musical performances and equipment for screens, projections, and staging elements. The Goodman Studio/Theater and Studio 2 are versatile spaces that can be used to create immersive experiences utilizing both projection and sound technology. EMPAC’s theater features computer-controlled rigging, a sixty-foot fly tower, and advanced recording audio and video recording technology. Beyond the four core venues, EMPAC houses residency studios, research offices, green room, soloists/conductor suites, changing rooms, and the main lobby level, as well as café and mezzanine levels, which are often used by students as studying and meeting spaces. EMPAC currently commissions, presents, and researches interdisciplinary time-based visual art and the entire range of performing arts genres. It is on the precipice of its next era as a local, regional, and global research entity and destination in exploring the industry and market in which the EMPAC business model exists and how it will evolve. EMPAC will embrace how its purpose deeply aligns with the Institute’s Rensselaer Forward strategic plan in its 2024 Bicentennial and over the next 10 years with strategic themes embedded in Education, Research, Translation, Regional Engagement, and Welcoming & Inclusive Community. The Institute’s strategic goals include becoming the premier arts and creativity-driven science and engineering university; creating a robust and holistic learning community focused on the generation and discovery of new knowledge, processes, and products at the interface of science, technology, and arts; and leading a renewal of and integration with the Capital Region. Curatorial Activities Artists-in-residence work with EMPAC’s technological resources in order to produce work at the center, often planned years in advance. Artist residencies are uniquely tailored to each individual artist, and members of the EMPAC production staff are deeply involved in the development of artistic ideas of the residencies. Artists in residence share their artistic research through the process, and visitors can also engage in experiences ranging from theater productions, concerts, and installations to an interdisciplinary program of screening, talks, and workshops. EMPAC resources are used for research by the Institute’s community and otherwise are utilized for meetings, workshops, and symposia. The unique polyvocal curatorial programs at EMPAC lead to the creation of diverse time-based artworks and hundreds of artists have created and presented their new works that foster deep artistic inquiry and audience engagement. The artistic projects are supported in depth over extended periods of time, allowing the artists to fully realize their visions using the exceptional technological infrastructure and the expertise of the EMPAC staff. Collaboration with other institutions, presenters, and museums is key to EMPAC’s goal of expanding audiences and connecting more deeply to the on-campus and external communities it serves. Research Initiatives In addition to its curatorial program, EMPAC is the center of robust research initiatives driven by Institute students, faculty, and staff from all five schools. Using the venues and with the support of EMPAC’S professional experts, researchers are supported in work centered on the questions of understanding human sensory experience, communication, and interaction with computing systems. From student work to research and performance opportunities, extracurricular clubs to special events, EMPAC offers a range of ways for Institute students to be involved. Since 2020, EMPAC has also been part of the Google Arts & Culture project, allowing visitors to enjoy stories on various topics, including the building’s design and construction and spatial audio and wave field synthesis. While EMPAC is independent of any individual school of study, it plays a critical role in centering the Institute in the international discourse around arts, science, and technology.
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Job Summary | The Executive Director of EMPAC will guide and deliver on its mission and vision as a global center at the intersection of the arts, science, and technology. They will be accountable for a strategic direction, business model, and adaptive change that are in alignment with the Institute’s Rensselaer Forward plan, including the goal to create the most welcoming and inclusive community possible for faculty, staff, students, and the external community EMPAC serves. The Executive Director will maintain a presence both on and off campus by actively participating in the community and establishing international visibility at relevant conferences and other events that increase exposure and access to artists that could curate, produce, or be presented by EMPAC. These activities are focused on preserving an integrated interdisciplinary pedagogical approach to research, programs, and campus events that inspire active participation by faculty and students in and attendance at EMPAC. The Executive Director will partner with each of the School Deans and Institute Administration to coordinate student learning outcomes, activating EMPAC as a hub for student learning on campus. They will oversee, inspire, and collaborate with a dedicated staff while investing in them and securing the resources that ensure EMPAC remains at the forefront of technological advancements. In collaboration with Institute Advancement and the President, the Executive Director will establish and maintain a portfolio of donor relationships that support the capital and operating needs of EMPAC, including its facilities, programs, and research. Additionally, the Executive Director will spearhead plans with the Office of Community Engagement and Communications to engage with local and regional organizations, as well as too raise the unique profiles of both EMPAC and the Institute in the region and on national and international levels. EMPAC’s core annual operating budget in fiscal 2024 is $4.6 million with additional expenses embedded in the Institute’s operational structure, and it has approximately 40 full-time staff. The current direct reports to the EMPAC Executive Director include Associate Director (Arts), Associate Director (Research), Director (Stage Technologies), Lead Audio Engineer, Senior Business Administrator, Senior Systems Administrator, Manager (Communications & Grants), Manager (Design Communications), and Manager (Administrative Operations). |
Qualifications | Qualifications The successful candidate will have a minimum of a master’s degree, or equivalent experience, and 8-10 years of senior management expertise in commissioning, promoting, programming, producing, and/or presenting contemporary music, theater, dance, multi-media, or other experimental creative industry initiatives. A comprehensive understanding of associated production, capacity utilization (both venue and staff), audience development, and venue management is important. Although experience in an academic environment is helpful, those with demonstrable results in nonprofit or corporate structures are welcome to pursue this unique opportunity. Exceptional relationship management, donor cultivation, and creative industries expertise with leading producers and artists at the national and international level is preferred. The capacity to work flexible hours on evenings and weekends is required in best serving the needs of numerous stakeholders. Knowledge, Skills and Abilities The Executive Director will be a gifted collaborator and communicator who builds relationships and partnerships both on campus, as an ambassador in the community, and at the forefront of the experimental media and performing arts fields. An entrepreneurial thinker with creative artistic spirit and a drive for innovation, the Executive Director will see the big picture, invite ideation from many sources, lead adaptive change, and have a futuristic vision. They will bring EMPAC and the Institute together around a shared strategy and vibrant business model with an open minded, creative, calm, and diplomatic approach. The Executive Director will have a wide network among innovative and experimental artists and will mobilize technology in artistic experimentation. They will inspire trust by being human-centered, responsive, thoughtful, and strategic. With the cultural competency to meaningfully engage and include diverse audiences and individuals, the Executive Director will support existing successful programming, partnerships, curation, and research while welcoming new ideas that propel EMPAC to new heights. Key Competencies:
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Starting Salary/Rate | Expected hiring range: $250,000- $300,000 Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Job Posted Date | Posted on 03.29.2024. Applications will be accepted until the position is filled. Applications received on or before May 15, 2024 will receive first consideration. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity Employer. The Institute welcomes candidates who will bring a broad spectrum of cultural, ethnic, national, and international perspectives to its work and campus communities. The Institute encourages all to apply, as diversity across race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, military status, disability status, marital or domestic partnership status, parental status, and all other identities is vital to its progress as an organization. |
- Full Time
- Immediately
- Troy, NY
- 6/12/24
Who we are | Why Rensselaer? Our dynamic global community of changemakers includes some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, and one of the world’s fastest supercomputers. Rensselaer is considered one of the premier technological universities in the United States today and includes schools of Architecture, Engineering, Science, Management, and Humanities, Arts & Social Sciences. Rensselaer faculty and alumni include more than 145 National Academy members, six members of the National Inventors Hall of Fame, six National Medal of Technology winners, five National Medal of Science winners, three astronauts, and a Nobel Prize winner in Physics. With nearly 200 years of experience advancing scientific and technological knowledge, Rensselaer remains focused on addressing global challenges with a spirit of ingenuity and collaboration. To learn more, please visit www.rpi.edu. |
Job Summary | The School of Architecture at Rensselaer Polytechnic Institute in Troy, NY seeks a candidate with expertise in Architectural Lighting Design at the Assistant Professor level (on tenure-track) or Associate Professor level (with tenure) who will teach Lighting courses as part of the Graduate Lighting, Bachelor of Architecture, and Master of Architecture degree programs. To be considered as an Associate Professor with tenure, candidates must also possess an established national or international reputation and track record in the area of architectural lighting, and have a portfolio of related design, scholarly research, and/or publications in nationally recognized books, journals, and conferences. All candidates must demonstrate promise of success as an educator. |
Starting Salary/Rate | Expected hiring range:
Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education, and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Application instructions | Follow the on-screen prompts to create a brief application with contact information for three (3) referees and be prepared to upload the following materials: If you need assistance with the online application process, please contact careers@rpi.edu |
Job Posted Date | Applications will be considered on a rolling basis. Applicants are strongly encouraged to submit |
Culture of Safety at Rensselaer | Rensselaer is committed to providing a safe and healthy living, learning, and working environment for its faculty, staff and students. As such, we strongly recommend that faculty, staff and students obtain a COVID-19 vaccination and remain current with available boosters to protect themselves, as well as to protect vulnerable members of the community. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer. |
- Full Time
- Immediately
- Troy, NY
- 6/7/24
Infrastructure Automation Engineer
About University at Albany:
Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses.
Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks.
Job Description:
Information Technology Services (ITS) at the University at Albany seeks applicants for an Infrastructure Automation Engineer to support the academic, research, and business needs of this vibrant institution. The successful candidate has the technical knowledge and intellectual curiosity to build complex environments for a wide variety of disciplines and departments. They have keen analytical skills and are driven to solve problems and acquire new knowledge to inform and build an environment commensurate with the needs of a public research university.
As part of a group of IT professionals, the Infrastructure Automation Engineer plays a key role in design, development, implementation, and maintenance of application and infrastructure systems to provide secure and robust solutions. They are adept at working in physical and virtual environments, and on-premises and cloud-based applications.
The Infrastructure Automation Engineer collaborates across ITS, providing input and expertise to a range of services.
Primary Responsibilities:
Provide day-to-day operational ownership for assigned AI/ML platforms including patching, upgrading, configuration management, system backups, continuous monitoring, and performance management.
- Design and implement automated solutions for hardware and software infrastructure.
- Automate the deployment, scaling, and monitoring of applications and services, and administer automated workflow tools, middleware application servers (i.e., Oracle Weblogic, IBM WebSphere), and server visualization technologies (i.e., VMware, Red Hat Virtualization, or Oracle VM).
- Create and maintain infrastructure as code (IaC) scripts using tools such as Terraform, Ansible, or Puppet.
- Collaborate with software development and operations teams to implement continuous integration and continuous delivery (CI/CD) pipelines.
- Manage and maintain virtual and cloud-based infrastructure, including servers, storage systems, and networking equipment.
- Monitor and optimize system performance and availability.
- Maintain security posture in accordance with industry best practice and ITS policies and procedures. Implement and maintain security controls to ensure the confidentiality, integrity, and availability of data and systems.
- Participate in incident response and disaster recovery planning and testing.
- Evaluate and recommend new technologies and tools to improve the efficiency and reliability of our infrastructure.
- Manage host environments to ensure proper tuning and sufficient capacity (including web servers, database servers, VMWare, Cisco, Citrix, SAN, directories, and blades).
- Engage in the design and build of solutions that align with architectural norms, industry best practices, ITS standards, and meet project and operational requirements. Contribute to the development of architectural blueprints, templates, tools, systems standards, technical roadmaps, and operational procedures.
- Plan, design, build, implement, and support a growing array of cloud automation tools and services.
- Maintain subject matter expertise by staying current with industry trends and following a professional development plan.
Additional Responsibilities:
- Effectively and proactively communicate with peers, researchers, and management.
- Be available to provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation.
Requirements:
Minimum Qualifications:
- A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization.
- Proficiency in one or more programming languages such as Python, Ruby, or JavaScript.
- Proven design, planning, and implementation experience with infrastructure components including Linux servers, storage, and network.
- Applicants must demonstrate excellent oral and written communication skills.
- Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
- Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.
Preferred Qualifications:
- Experience with infrastructure as code (IaC) tools such as Terraform, Ansible, or Puppet.
- Experience with automation and configuration management tools such as Jenkins, CircleCI, or TravisCI.
- Experience working with cloud technologies
- Cloud certification such as AWS, Azure, or similar.
- Experience administering enterprise networking.
- Experience with centralized logging/log aggregation tools such as Splunk.
Additional Information:
Professional Rank and Salary Grade: Senior Programmer/Analyst, SL4; $100,000-110,000.
Special Notes: Visa Sponsorship is not available for this position. This position has the potential for telecommuting up for 50%.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml
Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER
Please apply online via https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=175439
Application Instructions:
Applicants MUST submit the following documents:
- Resume
- Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
- List of 3 professional references with e-mail addresses and telephone numbers
Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).
Closing date for receipt of applications: This position will remain open until it is filled.
- Full Time
- Immediately
- Albany, NY 12222
- 5/22/24
Research Technology Analyst
About University at Albany:
Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses.
Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks.
Job Description:
Information Technology Services (ITS) at the University at Albany seeks applicants for a Research Technology Analyst. The successful candidate works closely with the research community across a wide range of disciplines to deliver analytical and computational IT solutions in a complex, Carnegie 1 research environment. As part of the university's commitment to advancing scholarship and training to the next generation of scientists, the Research Technology Analyst works directly with researchers from pre-grant consultation to managing systems and equipment for ongoing endeavors. They play a critical role in supporting, informing, and promoting IT services throughout the research lifecycle.
The Research Technology Analyst is intellectually curious, creative, and enjoys working with others to identify ways that sophisticated technologies can be used to explore complex problems. They have the knowledge and expertise to balance the needs of individual researchers while addressing security, compliance, and policy requirements in a sophisticated research environment. The successful candidate is comfortable working with interdisciplinary audiences, both independently and as part of a team. This is an excellent opportunity for seasoned professionals to further evolve their expertise across a broad range of disciplines.
Primary Responsibilities:
Managing relationships/advocating on behalf of the research community:
- Foster and maintain communication with researchers of the University and with others in ITS regarding service planning and delivery.
- Work with researchers and other technology professionals to address the complex needs of the research enterprise while promoting and maintaining ITS standards and best practices regarding technical architectural, security, policy, and compliance requirements.
- Coordinate and administer research systems/applications development and account management.
- Provide subject matter expertise for advanced data analytics/statistics, visualization, and computational technologies for a range of applications in a research setting.
- Provide and support the development of researchers' technical skill sets.
Delivering analytical and computational IT solutions to the academic and research community:
- Maintain and support research application hosting.
- Implement and maintain managed scientific computing environments.
- Maintain the security posture for assigned systems and applications in accordance with ITS policies, procedures, and industry best practices.
- Participate in the development and maintenance of research systems standards.
- Organize and modify research storage requirements.
- Provide research Linux support.
- Coordinate with researchers and ITS field support staff to maintain specialized desktop and research lab workstations.
Other Responsibilities:
- Actively participate, as needed, in ITS and campus projects.
- Be available to provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation.
Requirements:
Minimum Qualifications:
- Bachelor's degree from a college or university accredited by a U.S. Department of Education or internationally recognized accrediting organization.
- At least 2 years' experience with the following:
- Command line interface (CLI)
- Working with and managing scalable or parallel programming
- Automating common tasks in Linux using a scripting language such as Bash or Python
- Experience working with a variety of scientific software packages and environments.
- Applicants must clearly address their ability to develop inclusive and equitable relationships within our diverse campus community.
- Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.
Preferred Qualifications:
- S. degree from a college or University accredited by a U.S. Department of Education or internationally recognized accrediting organization, preferably in Computer Science, Mathematics, Statistics, Computer Information Systems, Management Information Systems, Quantitative Social Sciences, or related STEM field.
- Demonstrated understanding of statistical hypothesis testing and experimental design, data visualization techniques and tools. Academic or professional experience using statistical methodologies
- At least 2 years' experience with the following:
- High-performance computing
- Basic web-delivered data visualization applications
- Facilitating user-based software applications that enable research or instructional activities (e.g., statistical software such as R, Python or commercial software products, and associated data visualization technologies such as GGPlot, GoogleVis, Shiny, Plotly, D3)
- Fundamentals of data management, preservation, and reproducibility
Additional Information: Professional Rank and Salary Grade: Senior Programmer/Analyst, SL4; $80,000-85,000.
Special Notes: Visa sponsorship is not available for this position. This position has the potential for telecommuting up to 50%.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml
Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER
Please apply online via https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=174771
Application Instructions: Applicants MUST submit the following documents:
- Resume
- Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
- List of 3 professional references with e-mail addresses and telephone numbers
Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).
This position will remain open until it is filled.
- Full Time
- Immediately
- Albany, NY 12222
- 5/22/24
Job Title: Geospatial Associate -Sales & Order Fulfillment Specialist
Company Background: Waypoint Technology Group, LLC (Waypoint) is a growing firm dedicated to providing our customers with the latest GNSS and Optical/Robotic Surveying and Mapping/GIS technology through product sales, rentals, training, technical support, and related consulting services. Our company is primarily engaged as a regional distributor for Trimble, Inc., a worldwide leader in the Geospatial industry, and our principal sales territory with Trimble encompasses all of New York and New England, along with New Jersey. We have successfully operated as an authorized Trimble reseller for over 25 years and are one of only 12 Trimble distributors currently based in the United States. We serve a variety of markets, including surveying, engineering, architectural, and many other types of design/build-related industries.
Job Description: Waypoint seeks a qualified, motivated, detail-oriented professional to join our team as a Geospatial Associate -Sales and Order Fulfillment Specialist. This position is integral to the company's growth and presents a unique opportunity to work with a wide range of clients and product lines.
The successful candidate will coordinate sale orders and fulfillment with our sales team and clients. Additionally, this individual will maintain client registrations for hardware warranty and software maintenance and coordinate proactive outreach to our clients regarding renewals and similar opportunities.
Key Responsibilities:
• Support the fulfillment of client sales and e-commerce orders.
• Respond to incoming customer sales inquiries via phone, email, and the Waypoint website.
• Update and maintain Waypoint’s product registration system database and communicate with clients regarding hardware warranty and software maintenance expiration dates.
• Identify and coordinate new warranty and software sales opportunities with Waypoint sales consultants and clients.
Qualifications:
• College degree, preferably a bachelor’s degree.
• A minimum of 2-5 years of experience in a related position and field is preferred.
• Relevant experience in the Geospatial industry and existing knowledge of Trimble products and solutions is preferred but not explicitly required.
• Strong technical skills to develop programs and systems to improve operation efficiencies. • Proficient in Microsoft Office Suite.
• The ability to lift items to 50 pounds.
• This is an in-person position.
Compensation and Benefits: The starting pay rate for this position is $27.00 - $32.00 per hour, based on experience. Additionally, there is the opportunity to earn additional compensation during the year based on overtime and performance.
In addition, the following employee benefits would be offered:
• 15 paid vacation days in the first year of employment, increasing to 20 days per year after five years.
• 40 hours of paid sick time per year.
• Health insurance coverage: Waypoint covers 70 percent of individual and family plan premiums.
• Eligibility to participate in a company-sponsored retirement plan within two years of employment or sooner: Company matches up to 4%.
• Eligibility to participate in a periodic incentive bonus program, whereby you could receive discretionary bonus payments based on personal performance and company profitability. • Participation in the Professional Development program: The company covers the cost of essential training and potentially the shared cost of other mutually beneficial discretionary training and education.
• An evaluation will be performed after six months of employment. At that time, we will reassess the salary level and benefits and make any appropriate adjustments based on progress and performance. If you meet the requirements and are excited about this opportunity, please submit your resume and cover letter for consideration. We look forward to hearing from you!
- Full Time
- Immediately
- 4 Walker Way, Albany, NY 12201
- 5/13/24