Job Details

Job Details

Job Details

Job Details

Director of Advancement Information Services

Pay Status and Classification: Exempt, Regular full-time. This position is eligible for a hybrid work schedule.

Supervisor: Vice President for College Relations

Position Purpose:Plays a pivotal role within the College Relations department, responsible for overseeing the efficient utilization and maintenance of the constituent management system. Provides leadership in system implementations, conversions, and upgrades, ensuring seamless operations to support fundraising and engagement efforts. Leads a team dedicated to data governance and advancement services, contributing to the strategic alignment and success of College Relations (CR).

Essential Responsibilities and Duties:

1. Reporting and Analytics: Designs and implements a robust structure for data analytics, dashboards, and reporting. Facilitates informed decision-making. Ensures data integrity while identifying donor trends. Collaborates with the Director of Operations on prospect management metrics. Facilitates accurate and timely completion of external surveys.
2. Software Management and Innovation: Serves as the steward of the division’s customer relationship management system (CRM), overseeing its effective utilization. Serves as the project manager for the anticipated CRM migration starting in fiscal year 2024-2025. Develops comprehensive training materials, workshops, and documentation to empower divisional staff in maximizing the CRM's capabilities and fostering innovation in advancement practices.
3. Data Governance and Compliance: Ensures strict adherence to fundraising regulations, policies, and best practices to uphold the accuracy, integrity, and security of constituent data. Manages gift, pledge, and receipt processes in compliance with internal revenue service, financial accounting standards regulations, payment card industry security council, the council for advancement and support of education guidelines, and auditors' requirements.
4. Strategic Alignment: Acts as the primary liaison for College Relations with Finance and Information Technology Services (ITS) to foster collaboration and ensure strategic alignment. Including working closely with Finance on aligning financial reporting periods, fund reconciliations, review of gift processes and controls, and auditing schedules, and working with ITS to ensure CR systems operate effectively and met all data security requirements and ensure
5. Staff Management: Promotes a culture of excellence, teamwork, and collaboration among staff, providing clear direction, setting priorities, and fostering a supportive environment for professional growth. Establishes and monitors well-defined, measurable goals for each team member, offering guidance, support, and professional development resources to enhance their effectiveness and achieve organizational objectives.
6. Budgeting: Prepares a fiscal year budget in partnership with the Office of the VP for College Relations. Reviews and approves expenditures, consulting with Finance and other authorities as appropriate.

Qualifications:

1. Bachelor’s degree and a minimum of seven years of progressive experience in higher education advancement, with a strong understanding of fundraising principles and practices, or a combination of relevant education, training, certifications, and/or work experience. An Advanced degree in information management, data science, or a related field is preferred.
2. Proficiency in system administration, networking, relational databases, programming, and documentation techniques.
3. Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
4. Preferred expertise with Ellucian by Colleague and Salesforce technology, preferably including experience with CRM migration projects.
5. Exceptional leadership, judgment, and decision-making skills, with a proven ability to introduce and drive innovation in ways large and small through effective project management.
6. Able to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.
7. Dedication to philanthropic support of higher education and alignment with the values and mission of the institution.
8. Proactive approach to identifying and pursuing relevant learning and professional development opportunities to enhance organizational outcomes.

We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.

Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.

Compensation

The annual salary range this position is $100,000 - $115,000. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.

We offer exceptional benefits including:

• Generous Vacation, Sick and Personal Time
• Winter Recess Break in Addition to Paid Holidays
• Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
• Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
• Employee Scholarships toward Certifications, Seminars, Training and Professional Development
• Pre and Post Tax participation in a 403(b) Retirement Plan
• Salary Continuation Program in the event of Disability
• Tuition Assistance Program for Employee, Spouse and/or Dependents

Accommodations

If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.

Diversity at Union College

Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.

Union College

Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering.

Director of Accommodative Services

Pay Status and Classification: Exempt, Regular Full-Time

Supervisor: Director of Counseling Center

Position Purpose: Leads the Accommodative Services Office at Union College, providing strategic direction and overseeing day-to-day operations to support students with disabilities. Sets department goals, establishes organizational structures, develops policies and procedures, educates stakeholders, and supervises staff to ensure effective delivery of services. Advocates for students with disabilities, determines and coordinates accommodations, and promotes inclusivity within the campus community.

Essential Responsibilities and Duties:

1. Leadership and Program Management: Oversees the Accommodative Services Office, establishing goals, crafting policies, and guaranteeing adherence to pertinent legislation such as Section 504 of the Rehabilitation Act and the Americans with Disabilities Act. Guides and supports the Assistant Director, Testing Coordinator, and a cohort of Peer Mentors to deliver inclusive assistance to students with disabilities. Handles the annual budget for the department.
2. Reviewing Documentation and Assigning Accommodations: Examines and updates medical, psychoeducational, neuropsychological, and pertinent documentation. Identifies and enacts appropriate accommodations mandated by law. Chairs the Committee on Special Housing to assess and decide on special housing requests, including assigning single housing units and emotional support animals.
3. Student Support and Advocacy: Collaborates with students to evaluate their requirements, coordinates accommodations, and devises initiatives to meet their needs. Champions students’ rights and enlightens the campus community about disability-related matters. Works closely with campus departments to facilitate accommodations for temporary disabilities, medical needs, housing, and mental health.
4. Stakeholder Engagement and Collaboration: Engages with faculty, staff, students, parents, and community members to advise on disability services, legal rights, and accommodations. Collaborates with college attorneys, consultants, deans, and faculty to address concerns and ensure compliance. Supports students in study abroad programs and graduate school applications by providing required paperwork and ensuring their needs are accommodated.

Qualifications:

1. A master’s degree in rehabilitation counseling, psychology, education, student affairs, higher education administration, or a related field is required.
2. Must possess a minimum of seven (7) years of leadership experience in developing, coordinating, and managing disability-related services, preferably within a higher education setting.
3. Comprehensive knowledge of legislation and practice concerning disabilities, including Section 504 of the Rehabilitation Act, the Americans with Disabilities Act (ADA) of 1990, the ADA Amendments (ADAAA) of 2008, and the Family Educational Rights and Privacy Act (FERPA).
4. Understanding of physical, cognitive, and emotional/mental impairments.
5. Ability to comprehend and interpret psychological assessments, disability documentation, and diagnostic testing and determine appropriate reasonable accommodations.
6. Excellent verbal and written communication skills and the ability to advocate for students and engage with stakeholders effectively.
7. Strong attention to detail and the ability to apply institutional goals and objectives to decision-making processes.
8. Able to exercise exceptional judgment and problem-solving skills, ensure strict confidentiality, and demonstrate outstanding professionalism in a range of situations.
9. Able to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learning community.

Review of applications will begin immediately and continue until the position is filled.

We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.

Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.

Compensation

The annual salary range this position is $80,000.00-$90,000.00. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.

We offer exceptional benefits including:

• Generous Vacation, Sick and Personal Time
• Winter Recess Break in Addition to Paid Holidays
• Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
• Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
• Employee Scholarships toward Certifications, Seminars, Training and Professional Development
• Pre and Post Tax participation in a 403(b) Retirement Plan
• Salary Continuation Program in the event of Disability
• Tuition Assistance Program for Employee, Spouse and/or Dependents

Accommodations

If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.

Diversity at Union College

Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.

Union College

Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering.

Director of User Services

Pay Status and Classification: Exempt, Regular full-time. This is an 12-month position. This position is eligible for a hybrid work schedule.

Supervisor: Chief Information Officer

Position Purpose: Manages the Client Services and Learning Environments team, handling both personnel and financial aspects. Leads support for students, faculty, and staff by evaluating technical issues and collaborating with ITS (Information Technology Services) peers to implement effective solutions. Directly oversees Tier 1 and Tier 2 Client Services teams (including ITS Help Desk and Learning Environments), managing training, staffing, and performance assessment. Additionally, responsible for the equipment lifecycle replacement workflow, encompassing standards definition, procurement, setup, and distribution.

Essential Responsibilities and Duties:

1. Team Management and Leadership: Recruits, manages, trains, and mentors Client Services and Learning Environments teams. Evaluates team performance and develops and implements processes for improvement. Manages assigned ITS resources for implementation and support.
2. Strategic Planning and Developments: Directs projects to analyze and recommend new technologies. Contributes to ITS management team for standards and policies development. Maintains up-to-date knowledge of complex computing environments and emerging technologies.
3. Collaboration and Communication: Fosters knowledge-sharing and open communication within ITS groups. Communicates and collaborates with students, faculty, and staff, for technology solutions. Represents the college in conferences, seminars, and professional organizations related to user support and technology use. Provides oversight for training and user education programs.
4. Equipment Procurement and Vendor Relations: Strategically plans and executes procurement for A/V, computer hardware, and peripherals, ensuring efficient acquisitions. Maintains vendor relationships, negotiating favorable terms and service agreements within budget constraints. Collaborates with stakeholders to identify needs, assess technology, and provide informed purchasing recommendations. Manages inventory, optimizing stock to support client services efficiently. Oversees evaluation of new products aligning with department goals and user needs.
5. Event Support and Logistics: Works with the Assistant Director of Learning Environments to ensure responsive and high quality support for electronic classrooms and events being held on the Union College campus, including Zoom webinars. Provides oversight of work with departments to configure/install audio visual (AV) equipment needed in conference rooms or labs.

Qualifications:

1. Bachelor's degree required, preferably in Computer Science, Management Information Systems or Business Administration, and a minimum of 5 years of successful management experience in a service-oriented technology environment, and/or a combination of relevant education, training, certifications, and/or work experience. Master’s degree preferred.
2. Proficient in Windows and Apple client hardware and operating systems.
3. Proven experience implementing performance metrics for operational analysis and decision-making purposes.
4. Strong leadership abilities with a focus on coaching and mentoring.
5. Demonstrated experience with IT service management, including overseeing a help desk ticketing system; experience with TeamDynamix preferred.
6. Excellent interpersonal and communication skills adaptable to diverse student, faculty, and staff clientele.
7. Proven ability in strategic planning and organizational skills; experience in project management is a plus.
8. Track record of success in a collaborative, team-oriented work environment.
9. The ability to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.
10. The ability to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.

Preferred Qualifications:

1. Certifications from Help Desk Institute (HDI), such as HDI Support Center Team Lead or HDI Support Center Director, along with knowledge of the ITIL framework.
2. Comprehensive understanding of the computing environment within academic settings.

We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.

Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.

Compensation

The annual salary range this position is $95,000.00 - $110,000.00. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.

We offer exceptional benefits including:

• Generous Vacation, Sick and Personal Time
• Winter Recess Break in Addition to Paid Holidays
• Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
• Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
• Employee Scholarships toward Certifications, Seminars, Training and Professional Development
• Pre and Post Tax participation in a 403(b) Retirement Plan
• Salary Continuation Program in the event of Disability
• Tuition Assistance Program for Employee, Spouse and/or Dependents

Accommodations

If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.

Diversity at Union College

Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.

Union College

Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering.

Job Details

Clinician, Youth ACT

Licensed Social Workers are eligible for a $7500 signing bonus

As a Clinician in the Youth ACT program, you will help children avoid hospitalizations and out-of-home placements by providing intensive, community-based services to these youth and families. The youth served by Youth ACT have not found success in traditional mental health and community treatment. Our Clinicians are part of a tight-knit multi-disciplinary team that meets daily to provide medication treatment, therapy, skill building, and psychoeducational support to youth and families to meet all of their needs. You will report to the Director of Youth ACT and you will work on-site and in the community traveling to client's homes required.

Responsibilities:

• A shared caseload and ample supervision and support to provide intensive services to the 36 youth and families that the team serves overall, meeting the client where they are in the community, rather than in a clinical office setting.
• Specialized training in the Youth ACT model as well as the principles of person-centered planning, motivational interviewing, trauma-informed care, social determinants of health, cultural competence, implicit bias, and many other best practices.
• A lead role in providing services to clients/families such as:
  • Risk Assessment
  • Substance Abuse Screen/Assessment
  • Suicide Assessment
  • Mental Health needs assessment
  • Social Needs Screening - Health Leads
  • Comprehensive Psychosocial Assessment to include diagnosis and needs to develop a treatment plan (IAP)
  • Child and Adolescent Strengths and Needs Assessment
• Close collaboration with collateral providers involved in the lives of the youth and family
• Opportunities to provide holistic care to the youth and family system via individual, group, and family counseling modalities.
• Community-based work, so flexibility in scheduling and opportunity to be out in the community rather than tied to office setting.

Requirements and Education:

• Master's degree is needed in this position.
• NYS professional licensure: LMSW, LCSW, LMHC, LCAT or LMFT
• One year post-graduate experience preferred.
• NYS driver's license as you will be community-based and travel is required.

Benefits

• Health care package: medical, dental, and vision
• Tuition reimbursement
• Paid time off
• Holiday Pay
• 401 (K) plan
• Life Insurance
• Loan repayment assistance
• Free training/CEU opportunities

About Northern Rivers

At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.

Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do meaningful work.

Job Details