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POSITION OVERVIEW
Clinical Case Manager, Intensive Aftercare Prevention Program
As a Clinical Case Manager in the Intensive Aftercare Prevention Program, you will provide six to nine months of intensive services to families whose children are either at risk of being removed from their homes or are already in placement. The goals of the program are to prevent out-of-home placement for troubled children, provide a safe environment to return children already in placement, and prevent future out-of-home placement. You will report to the Program Coordinator and you will work with a partner (clinician) in a combination of on-site and remote with travel to client's homes required.
Responsibilities:
- Provide home and community services to individuals, groups, and families as prescribed in the treatment plan for those enrolled in our Family Preservation Services.
- Educate families in a variety of social-emotional and parenting skills such as communication, discipline, anger management, emotional regulation, attunement, caregiver affect management, decision making, problem-solving, social skill building, budgeting, family and home organization, behavioral management, etc.
- Work in partnership with a Master’s level clinician to provide needed services to an assigned caseload of families.
- Complete and maintain appropriate case records through the completion of intake, assessments, progress notes, uniform case records, reports, etc. following agency, county, and state policy and funding requirements.
- Participate in the comprehensive assessment and creation of the treatment plan for assigned cases to determine and address service needs and ensure the provision of regular treatment plan meetings and service plan reviews.
- Provide liaison contact with collateral resources such as referring agencies, schools, family courts, and other agency personnel serving on behalf of a child and family as it relates to their treatment.
- You will work Monday through Friday from 8:30 am to 5:00 pm with a flexible schedule that includes evenings and a rotating on-call schedule.
Requirements and Education:
- Bachelor's degree in social work, Sociology, Criminal Justice, Psychology, Human Services, or a related field;
- Experience working with at-risk youth and families;
- Home and community-based experience is a plus.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
ABOUT NORTHERN RIVERS
- Full Time
- Immediately
- Glens Falls, NY 12804
- 5/24/24
Job Details
Description
Director, Assertive Community Treatment (ACT) Adult
Signing bonus available!
Relocation within NYS available
As a Director of ACT, you will have the opportunity to significantly improve the lives of adults who have a severe and persistent mental illness that seriously impairs their functioning in the community. You will oversee a multi-disciplinary team that provides services and support to adults living in the community Your duties include the management of the program, staff matters, client referrals, program manual, and program systems. You will promote the agency's commitment to excellence in the provision of mental health services that are strength-based, recovery-oriented, shared decision-making process, along with culturally competent and sensitive. ACT is a program that provides services through less traditional service delivery methods. This is very much a "meet the client in their community" approach. You will report to the Chief Officer of Crisis Response Service and work onsite.
Responsibilities:
- Provide overall supervision to the team and is responsible for allocation of staff time
- Ensure all team members are kept informed of issues involving participants and their families
- Monitor caseload size and coordinates program intakes and discharges
- Facilitate, organize, and document daily team meetings
- Provide training and supervision for the Staff
- Make rotating on-call schedule for after hours / weekend coverage by team members
- Provide after hour and weekend telephonic backup for on-call staff
- Educate the community about Assertive Community Treatment (ACT); philosophy, program outcomes, theoretical background
- Develop and maintain collaborative relationships with other agencies, schools, colleges, institutions, hospitals, primary care providers, housing authorities, and law enforcement agencies to help meet the needs of this population so they can achieve and maintain their independence
- Ensure staff are adhering to the fidelity of the program
- Participate in all required trainings as directed by funding source and ensure that staff are also in compliance with all funding source training
- Be a primary clinician for a subset of program participants. In this role of Primary Clinician, the Team Leader will:
- Be a point person for the participant and their family
- Conduct needs assessments
- Engage in safety planning and wellness management planning with participants
- Connect participants and families with the services and supports they need
- Provide psychoeducation regarding mental health diagnosis and treatment
- Develop and modify treatment using a shared decision-making process with clients
Requirements and Education:
- A Master’s degree and license in a helping profession- Social Work, Mental Health Counseling, Marriage and Family Therapy, Creative Arts Therapy, etc.
- At least two years of progressively responsible related experience.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Full Time
- Immediately
- Queensbury, NY 12804
- 5/20/24
Job Details
Description
As a Case Manager, Regional Permanency Resource Center you will provide supportive services and case management services to adoptive, guardianship and kinship families so they are able to make informed decisions with regards to services and supports that best meet their needs. You will report to the Case Manager Supervisor. You will work in a hybrid environment with some travel to client's homes in the community.
Responsibilities:
- Function as a systems navigator to families who have adopted or who have children in guardianship or kinship care through the provision of case management.
- Meet with families in their home to assess needs
- Assess needs, conduct service planning, service plan implementation, service coordination, monitoring and follow-up, reassessment and review with the family via in-home or community monthly visits. Services include but are not limited to information and referral services; referral to legal services; attendance at family court dates; transportation; housing assistance; childcare; basic family needs (vital needs in emergencies and with expenses that are unforeseen); educational advocacy services; and facilitating appointments with social services, medical health providers, and mental health services.
- Respond to the request for in home support referrals for resources and services
- Provide crisis intervention supports when needed
- Work with family to access needed respite services
- Conduct follow up contacts with families at prescribed intervals
- Participate in family engagement activities
- Co-lead support groups
- Participate in training programs offered by the program as assigned
- Use lived experience to empathize and provide hope. Preference for someone with experience with kinship, adoption or guardianship as a youth or in a parenting role.
- Maintain records including required data collection information according to the program standards and expectations. Case Managers must maintain Evolv record with progress notes and all pertinent documentation, a discharge summary and post-case closure documentation.
- Participate as a trainer in programs in the community, to increase understanding of the needs of families who have adopted or have children in guardianship or kinship care
- Complete risk assessments as required by Northern Rivers Quality Management Department
Requirements and Education:
- Bachelor’s level degree in social work, psychology, or human services, or a bachelor’s level degree in any field with at least two years of case management experience; or an associate’s level degree in psychology or human services with at least two years of case management experience.
- Must be able to communicate effectively and develop positive working relationships
- A valid NYS drivers license
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
- Mileage reimbursement
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Part Time
- Immediately
- STUYVSNT PLZ, NY 12203
- 5/28/24
Who we are | Why Rensselaer? Our dynamic global community of changemakers includes some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, and one of the world’s fastest supercomputers. Rensselaer faculty and alumni include more than 145 National Academy members, six members of the National Inventors Hall of Fame, six National Medal of Technology winners, five National Medal of Science winners, three astronauts, and a Nobel Prize winner in Physics. With nearly 200 years of experience advancing scientific and technological knowledge, Rensselaer remains focused on addressing global challenges with a spirit of ingenuity and collaboration. To learn more, please visit www.rpi.edu. Are you ready to change the world? Apply now! |
Job Summary | The Manager, Network Engineering, leads and manages the Network Engineering group within the IT Infrastructure Department in the Division of the Chief Information Officer. This position is responsible for the planning, specification, procurement, deployment, operation and maintenance of networking and telecommunications facilities and services, as well as oversight of vendor-supplied equipment and services. |
Minimum Qualifications |
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Preferred Qualifications |
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Minimum Knowledge, Skills, and Abilities |
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Shift | Business Hours with weekends or evenings occasionally required |
Travel | Local travel between campus locations only |
Driving | Incidental driving possible, but not required |
Starting Salary/Rate | Expected Hiring Range: $100,000 - $118,000 Pay Transparency Disclosure: The selected candidate's salary will be determined based on factors that include the available budget, internal equity, and the final candidate's qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer's good faith estimate of the expected hiring range at the time of posting. |
Application instructions | Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu. |
Job Posted Date | Applications will be accepted until the position is filled. |
Culture of Safety at Rensselaer | Rensselaer is committed to providing a safe and healthy living, learning, and working environment for its faculty, staff and students. As such, we strongly recommend that faculty, staff and students obtain a COVID-19 vaccination and remain current with available boosters to protect themselves, as well as to protect vulnerable members of the community. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer. |
- Full Time
- Immediately
- Troy, NY
- 5/25/24
Who we are | Why Rensselaer? Join Rensselaer Polytechnic Institute's dynamic global community of changemaker including some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and an IBM Quantum One computer - the first university-based quantum computer in the U.S. Are you ready to change the world? Apply now! |
Job Summary | The Clinical Case Manager is part of the multidisciplinary, integrated Rensselaer Student Health team of committed professionals dedicated to supporting and promoting student health and wellbeing as an Institute-wide priority. The Clinical Case Manager provides developmentally appropriate services through Clustered Learning, Advocacy and Support for Students (CLASS), with a focus in three main areas: 1) clinical case management, 2) consultation and referral services, and 3) outreach and prevention education. |
Minimum Qualifications |
Applicants must meet stated minimum education and experience requirements. |
Preferred Qualifications |
|
Minimum Knowledge, Skills, and Abilities |
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Shift | Business Hours with weekends or evenings occasionally required |
Travel | Local travel between campus locations only |
Driving | Incidental driving possible, but not required |
Starting Salary/Rate | Expected hiring range: $55500- $60000 Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Application instructions | Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu. |
Job Posted Date | Applications will be accepted until the position is filled. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer. |
- Full Time
- Immediately
- Troy, NY
- 5/19/24
Who we are | Why Rensselaer? Join Rensselaer Polytechnic Institute's dynamic global community of changemakers including some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. Are you ready to change the world? Apply now! |
Job Summary | The Sr. Prospect Management Analyst applies their strong data, business intelligence and prospect research skills to coach fundraising staff to be able to maximize their productivity. The Sr. Prospect Management Analyst contributes to the division’s focus on portfolio optimization to improve fundraising performance. Using business intelligence and prospect research tools, the Sr. Prospect Management Analyst supports Institute Advancement’s efforts to prioritize prospects within an individual fundraiser's portfolio. In this varied, cross-functional role, Sr. Prospect Management Analyst is expected to deliver innovative solutions through synthesizing prospecting strategies and management processes together with enriched data-driven analyses. |
Minimum Qualifications |
A relevant combination of education, directly related experience, and training may be substituted for a degree. |
Preferred Qualifications |
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Minimum Knowledge, Skills, and Abilities |
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Representative Job Duties | Some of the duties for this position include: Lead regular meetings with individual fundraisers to review prospect data, identify opportunities to advance cultivation, assess performance on overall goals, and progress within individual prospect portfolios. Guide individual fundraisers and development staff by providing recommendations for potential major donors for cultivation and solicitation. Analyze data to help drive prospect discovery and prioritize the top prospective donors for qualification by development staff. Create lists on an ad-hoc basis as requested by prospect development team members or fundraising partner to support fundraising initiatives by incorporating the use of database segmentation analysis, external resources, electronic screenings, and peer-review/focus group results. Assist in managing pipeline and goal reporting for the campaign and ensure progress toward annual goals is documented and continually updated for major, principal, and capital fundraising outcomes in close collaboration with fundraising staff. Collaborate with various teams across the division to gather input for refining prospect portfolios. Contribute to the division's focus on improving fundraising performance through effective portfolio optimization. Utilize business intelligence tools to assess and enhance the composition of fundraisers' portfolios. Analyze fundraiser portfolio activity to evaluate the success of outreach strategy. Conduct in-depth data analyses to identify trends, patterns, and opportunities for improvement in prospect management. Use data-driven insights to inform decision-making processes and refine prospecting strategies. Assist in the maintenance of fundraiser portfolios and discovery pools, including through the use of batch upload tools. Educate frontline fundraisers in applying analytics toward achieving their individual goals. |
Shift | Business Hours: Monday - Friday |
Starting Salary/Rate | Expected hiring range: $75,000 - $85,000 Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Application instructions | Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu. |
Job Posted Date | Applications will be accepted until the position is filled. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer. |
- Full Time
- Immediately
- Troy, NY
- 5/18/24
Who we are | Why Rensselaer? Join Rensselaer Polytechnic Institute's dynamic global community of changemaker including some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and an IBM Quantum One computer - the first university-based quantum computer in the U.S. Are you ready to change the world? Apply now! |
Job Summary | The Student Services Administrator, Sr. will advise and counsel Rensselaer graduate and undergraduate students on academic course requirements, course selection and prerequisite courses. The Administrator will assist with the implementation of services and programs to facilitate the continuation of students who are academically at risk, including monitoring and tracking students on academic probation; and working with and providing referrals to various campus offices and services as needed. The Administrator also participates in events and activities on advising, retention, open houses, student recruitment and orientation programs. |
Minimum Qualifications |
Relevant combinations of education, training and experience may be considered. |
Preferred Qualifications |
|
Minimum Knowledge, Skills, and Abilities |
|
Shift | Business Hours with weekends or evenings occasionally required |
Travel | No travel |
Driving | No Driving |
Starting Salary/Rate | Expected hiring range: $58,700 - $65,000 Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Application instructions | Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu. |
Job Posted Date | Applications will be accepted until the position is filled. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer. |
- Full Time
- Immediately
- Troy, NY
- 5/23/24
Director of Advancement Information Services
Pay Status and Classification: Exempt, Regular full-time. This position is eligible for a hybrid work schedule.
Supervisor: Vice President for College Relations
Position Purpose: Plays a pivotal role within the College Relations department, responsible for overseeing the efficient utilization and maintenance of the constituent management system. Provides leadership in system implementations, conversions, and upgrades, ensuring seamless operations to support fundraising and engagement efforts. Leads a team dedicated to data governance and advancement services, contributing to the strategic alignment and success of College Relations (CR).
Essential Responsibilities and Duties:
- Reporting and Analytics: Designs and implements a robust structure for data analytics, dashboards, and reporting. Facilitates informed decision-making. Ensures data integrity while identifying donor trends. Collaborates with the Director of Operations on prospect management metrics. Facilitates accurate and timely completion of external surveys.
- Software Management and Innovation: Serves as the steward of the division’s customer relationship management system (CRM), overseeing its effective utilization. Serves as the project manager for the anticipated CRM migration starting in fiscal year 2024-2025. Develops comprehensive training materials, workshops, and documentation to empower divisional staff in maximizing the CRM's capabilities and fostering innovation in advancement practices.
- Data Governance and Compliance: Ensures strict adherence to fundraising regulations, policies, and best practices to uphold the accuracy, integrity, and security of constituent data. Manages gift, pledge, and receipt processes in compliance with internal revenue service, financial accounting standards regulations, payment card industry security council, the council for advancement and support of education guidelines, and auditors' requirements.
- Strategic Alignment: Acts as the primary liaison for College Relations with Finance and Information Technology Services (ITS) to foster collaboration and ensure strategic alignment. Including working closely with Finance on aligning financial reporting periods, fund reconciliations, review of gift processes and controls, and auditing schedules, and working with ITS to ensure CR systems operate effectively and met all data security requirements and ensure
- Staff Management: Promotes a culture of excellence, teamwork, and collaboration among staff, providing clear direction, setting priorities, and fostering a supportive environment for professional growth. Establishes and monitors well-defined, measurable goals for each team member, offering guidance, support, and professional development resources to enhance their effectiveness and achieve organizational objectives.
- Budgeting: Prepares a fiscal year budget in partnership with the Office of the VP for College Relations. Reviews and approves expenditures, consulting with Finance and other authorities as appropriate.
Qualifications:
- Bachelor’s degree and a minimum of seven years of progressive experience in higher education advancement, with a strong understanding of fundraising principles and practices, or a combination of relevant education, training, certifications, and/or work experience. An Advanced degree in information management, data science, or a related field is preferred.
- Proficiency in system administration, networking, relational databases, programming, and documentation techniques.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Preferred expertise with Ellucian by Colleague and Salesforce technology, preferably including experience with CRM migration projects.
- Exceptional leadership, judgment, and decision-making skills, with a proven ability to introduce and drive innovation in ways large and small through effective project management.
- Able to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.
- Dedication to philanthropic support of higher education and alignment with the values and mission of the institution.
- Proactive approach to identifying and pursuing relevant learning and professional development opportunities to enhance organizational outcomes.
We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.
Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.
Compensation
The annual salary range this position is $100,000 - $115,000. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
We offer exceptional benefits including:
- Generous Vacation, Sick and Personal Time
- Winter Recess Break in Addition to Paid Holidays
- Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
- Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
- Employee Scholarships toward Certifications, Seminars, Training and Professional Development
- Pre and Post Tax participation in a 403(b) Retirement Plan
- Salary Continuation Program in the event of Disability
- Tuition Assistance Program for Employee, Spouse and/or Dependents
Accommodations
If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.
Diversity at Union College
Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.
Union College
Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering.
- Full Time
- Immediately
- Schenectady, NY 12308
- 5/13/24
Director of Accommodative Services
Pay Status and Classification: Exempt, Regular Full-Time
Supervisor: Director of Counseling Center
Position Purpose: Leads the Accommodative Services Office at Union College, providing strategic direction and overseeing day-to-day operations to support students with disabilities. Sets department goals, establishes organizational structures, develops policies and procedures, educates stakeholders, and supervises staff to ensure effective delivery of services. Advocates for students with disabilities, determines and coordinates accommodations, and promotes inclusivity within the campus community.
Essential Responsibilities and Duties:
- Leadership and Program Management: Oversees the Accommodative Services Office, establishing goals, crafting policies, and guaranteeing adherence to pertinent legislation such as Section 504 of the Rehabilitation Act and the Americans with Disabilities Act. Guides and supports the Assistant Director, Testing Coordinator, and a cohort of Peer Mentors to deliver inclusive assistance to students with disabilities. Handles the annual budget for the department.
- Reviewing Documentation and Assigning Accommodations: Examines and updates medical, psychoeducational, neuropsychological, and pertinent documentation. Identifies and enacts appropriate accommodations mandated by law. Chairs the Committee on Special Housing to assess and decide on special housing requests, including assigning single housing units and emotional support animals.
- Student Support and Advocacy: Collaborates with students to evaluate their requirements, coordinates accommodations, and devises initiatives to meet their needs. Champions students’ rights and enlightens the campus community about disability-related matters. Works closely with campus departments to facilitate accommodations for temporary disabilities, medical needs, housing, and mental health.
- Stakeholder Engagement and Collaboration: Engages with faculty, staff, students, parents, and community members to advise on disability services, legal rights, and accommodations. Collaborates with college attorneys, consultants, deans, and faculty to address concerns and ensure compliance. Supports students in study abroad programs and graduate school applications by providing required paperwork and ensuring their needs are accommodated.
Qualifications:
- A master’s degree in rehabilitation counseling, psychology, education, student affairs, higher education administration, or a related field is required.
- Must possess a minimum of seven (7) years of leadership experience in developing, coordinating, and managing disability-related services, preferably within a higher education setting.
- Comprehensive knowledge of legislation and practice concerning disabilities, including Section 504 of the Rehabilitation Act, the Americans with Disabilities Act (ADA) of 1990, the ADA Amendments (ADAAA) of 2008, and the Family Educational Rights and Privacy Act (FERPA).
- Understanding of physical, cognitive, and emotional/mental impairments.
- Ability to comprehend and interpret psychological assessments, disability documentation, and diagnostic testing and determine appropriate reasonable accommodations.
- Excellent verbal and written communication skills and the ability to advocate for students and engage with stakeholders effectively.
- Strong attention to detail and the ability to apply institutional goals and objectives to decision-making processes.
- Able to exercise exceptional judgment and problem-solving skills, ensure strict confidentiality, and demonstrate outstanding professionalism in a range of situations.
- Able to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learning community.
Review of applications will begin immediately and continue until the position is filled.
We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.
Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.
Compensation
The annual salary range this position is $80,000.00-$90,000.00. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
We offer exceptional benefits including:
- Generous Vacation, Sick and Personal Time
- Winter Recess Break in Addition to Paid Holidays
- Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
- Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
- Employee Scholarships toward Certifications, Seminars, Training and Professional Development
- Pre and Post Tax participation in a 403(b) Retirement Plan
- Salary Continuation Program in the event of Disability
- Tuition Assistance Program for Employee, Spouse and/or Dependents
Accommodations
If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.
Diversity at Union College
Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.
Union College
Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering.
- Full Time
- Immediately
- Schenectady, NY 12308
- 5/7/24
Director of User Services
Pay Status and Classification: Exempt, Regular full-time. This is an 12-month position. This position is eligible for a hybrid work schedule.
Supervisor: Chief Information Officer
Position Purpose: Manages the Client Services and Learning Environments team, handling both personnel and financial aspects. Leads support for students, faculty, and staff by evaluating technical issues and collaborating with ITS (Information Technology Services) peers to implement effective solutions. Directly oversees Tier 1 and Tier 2 Client Services teams (including ITS Help Desk and Learning Environments), managing training, staffing, and performance assessment. Additionally, responsible for the equipment lifecycle replacement workflow, encompassing standards definition, procurement, setup, and distribution.
Essential Responsibilities and Duties:
- Team Management and Leadership: Recruits, manages, trains, and mentors Client Services and Learning Environments teams. Evaluates team performance and develops and implements processes for improvement. Manages assigned ITS resources for implementation and support.
- Strategic Planning and Developments: Directs projects to analyze and recommend new technologies. Contributes to ITS management team for standards and policies development. Maintains up-to-date knowledge of complex computing environments and emerging technologies.
- Collaboration and Communication: Fosters knowledge-sharing and open communication within ITS groups. Communicates and collaborates with students, faculty, and staff, for technology solutions. Represents the college in conferences, seminars, and professional organizations related to user support and technology use. Provides oversight for training and user education programs.
- Equipment Procurement and Vendor Relations: Strategically plans and executes procurement for A/V, computer hardware, and peripherals, ensuring efficient acquisitions. Maintains vendor relationships, negotiating favorable terms and service agreements within budget constraints. Collaborates with stakeholders to identify needs, assess technology, and provide informed purchasing recommendations. Manages inventory, optimizing stock to support client services efficiently. Oversees evaluation of new products aligning with department goals and user needs.
- Event Support and Logistics: Works with the Assistant Director of Learning Environments to ensure responsive and high quality support for electronic classrooms and events being held on the Union College campus, including Zoom webinars. Provides oversight of work with departments to configure/install audio visual (AV) equipment needed in conference rooms or labs.
Qualifications:
- Bachelor's degree required, preferably in Computer Science, Management Information Systems or Business Administration, and a minimum of 5 years of successful management experience in a service-oriented technology environment, and/or a combination of relevant education, training, certifications, and/or work experience. Master’s degree preferred.
- Proficient in Windows and Apple client hardware and operating systems.
- Proven experience implementing performance metrics for operational analysis and decision-making purposes.
- Strong leadership abilities with a focus on coaching and mentoring.
- Demonstrated experience with IT service management, including overseeing a help desk ticketing system; experience with TeamDynamix preferred.
- Excellent interpersonal and communication skills adaptable to diverse student, faculty, and staff clientele.
- Proven ability in strategic planning and organizational skills; experience in project management is a plus.
- Track record of success in a collaborative, team-oriented work environment.
- The ability to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.
- The ability to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.
Preferred Qualifications:
- Certifications from Help Desk Institute (HDI), such as HDI Support Center Team Lead or HDI Support Center Director, along with knowledge of the ITIL framework.
- Comprehensive understanding of the computing environment within academic settings.
We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.
Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.
Compensation
The annual salary range this position is $95,000.00 - $110,000.00. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
We offer exceptional benefits including:
- Generous Vacation, Sick and Personal Time
- Winter Recess Break in Addition to Paid Holidays
- Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
- Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
- Employee Scholarships toward Certifications, Seminars, Training and Professional Development
- Pre and Post Tax participation in a 403(b) Retirement Plan
- Salary Continuation Program in the event of Disability
- Tuition Assistance Program for Employee, Spouse and/or Dependents
Accommodations
If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.
Diversity at Union College
Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.
Union College
Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering.
- Full Time
- Immediately
- Schenectady, NY 12308
- 4/24/24