Your search resulted in 45 "Individualized Service Manager" jobs in Albany, NY. Save Job SearchSave SearchSave Job Search: Individualized Service Manager
![Veterans Wanted! Veterans Wanted!](https://rhw-static-assets.s3.amazonaws.com/images/vhw-flag-v2.png)
Associate Director for Fraternity & Sorority Life
Pay Status and Classification: Exempt, Regular full time
Supervisor: Director of Residential Education
Position Purpose: Oversees and directs the operations, vision, and programs for Greek life at Union College by facilitating an environment where members of the Greek community can be challenged and supported in their personal growth, efforts, and experiences. Serves as a trusted advisor to students. Shares responsibility with other Associate Directors for residential student staff processes (such as room selection, recruitment, selection, hiring, training, and ongoing development). Carries out the mission of Union College and the Division of Student Affairs.
This position primarily operates on site and requires in-person presence. Additionally, the role offers the opportunity for optional on-campus housing.
Essential Responsibilities and Duties:
- Greek Community Development & Engagement: Creates a vibrant, welcoming, and inclusive environment for Greek organizations. Manages and supervises the activities of and provides guidance to various National Panhellenic Conference (NPC) sororities, North American Interfraternity Conference (NIC) fraternities, National Pan-Hellenic Council (NPHC) and National Association of Latino Fraternal Organizations (NALFO) organizations as well as local/unaffiliated organizations. Coordinates recruitment/intake and the annual review processes for all student Greek letter organizations. Designs and implements leadership development programs for the Greek community, including programming in the areas of risk management, membership recruitment/intake and education; problem resolution, and community planning.
- Supervision: Supervises the Community Director for Greek Houses. Indirectly supervises Greek house managers and part-time party monitors. Guides and supports the community director and student staff community development efforts, including the implementation of curricular engagement guides and corresponding assessments.
- Student Health and Safety: Monitors and intervenes with students who may be struggling academically and/or with other behavioral and developmental issues. Refers accordingly to services as needed. Participates in regular professional staff on-call rotation, providing crisis intervention and serving as a resource or referral agent. Understands and enforces Code of Student Conduct and other policies regarding behavior, safety, security, health, and other matters in cooperation with the appropriate offices. Serves as a campus judicial hearing officer. Participates in CARE team meetings and provides culturally responsive support to students.
- Collaboration: Builds relationships with alumni, donors, and other stakeholders to advance the Greek Life program and support its mission. Works in collaboration with designated staff in College Relations to interface with fraternity and sorority alumni. Serves as the liaison to national organizations, chapter advisors, and other College departments.
- Administration: Holds regular office hours to address student and staff needs. Manages the budget for the Greek Life department, allocating resources to support programming, events, and operational expenses. Attends campus community events. Serves on college committees as assigned. Assists with administrative office duties. Offers to pitch in to help colleagues during crunch times and overlapping deliverables.
Qualifications:
- Master’s degree in Higher Education Administration or related field and 3-5 years of student affairs experience or equivalent, and/or a combination of relevant education, training, certifications, and/or work experience. Knowledge of residential liberal arts college administration is desirable Knowledge of residential liberal arts college administration is desirable.
- Knowledge of National Panhellenic Conference (NPC) sororities, North American Interfraternity Conference (NIC) fraternities, National Pan-Hellenic Council (NPHC) and National Association of Latino Fraternal Organizations (NALFO) organizations. Membership in an international/national fraternity or sorority is preferred.
- Demonstrated success with the development of educational programming related to risk management, hazing, student conduct, alcohol education, sexual assault prevention, and diversity/equity/inclusion/belonging.
- Experience with leadership development programs and training, including identifying proactively and pursuing relevant learning and professional development opportunities and applying new knowledge, insights, and skills to enhance results.
- Able to work a flexible schedule, including nights and weekends, and participation in the Deans and Directors on-call rotation for crisis intervention.
- Ability to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learning community of students, alumni, faculty, and fellow staff colleagues.
- Able to anticipate, deliver on, and exceed the expectations of those supported and served, including faculty and staff colleagues, students, and prospective students.
- Able to introduce and drive innovation in ways small and large.
- Able to exercise exceptional judgment, ensure strict confidentiality, and demonstrate outstanding professionalism in a range of situations.
- Able to collaborate effectively with colleagues across the College to achieve shared goals and objectives, including fellow executive and administrative assistants.
We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.
Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.
Compensation
The annual salary range this position is $60,000.00 - $62,000.00. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
We offer exceptional benefits including:
- Generous Vacation, Sick and Personal Time
- Winter Recess Break in Addition to Paid Holidays
- Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
- Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
- Employee Scholarships toward Certifications, Seminars, Training and Professional Development
- Pre and Post Tax participation in a 403(b) Retirement Plan
- Salary Continuation Program in the event of Disability
- Tuition Assistance Program for Employee, Spouse and/or Dependents
Accommodations
If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.
Diversity at Union College
Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.
Union College
Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering.
- Full Time
- Immediately
- Schenectady, NY 12308
- 6/17/24
![Veterans Wanted! Veterans Wanted!](https://rhw-static-assets.s3.amazonaws.com/images/vhw-flag-v2.png)
Custodian - Team Leader
Position purpose: Oversees the custodial staff and ensures that assigned campus facilities are maintained in a clean, safe, and orderly condition. Supervises custodian staff, performs cleaning duties, and maintains high standards of cleanliness. Coordinates work schedules, assigns tasks, and provides training to custodial team members.
Pay status and classification: Non-exempt, Regular full-time.
Supervisor: Manager of Building Services and Work Order Systems
Essential Duties and Responsibilities:
- Supervision and Leadership: Leads, supervises, and coordinates the activities of the custodial team to ensure all assigned tasks are completed. Assesses job performance of custodians for yearly evaluation. Prioritizes/schedules work to be done by custodians. Ensures custodians have completed their assigned tasks in each area.
- Cleaning and Maintenance: Performs regular cleaning duties including sweeping, mopping, vacuuming, etc. Utilizing cleaning equipment such as butler van, ride on scrubbers, and advanced cleaning equipment. Conducts regular inspections of all areas ensuring areas are cleaned and maintained to the highest standards. Provides coverage for absent staff to maintain cleaning standards.
- Communication and Collaboration: Communicates effectively with the Supervisor of Building Maintenance and other staff members about cleaning schedules, and needs. Resolves any custodian related concerns promptly. Pitches in to assist colleagues as needed.
- Operations: Monitors and manages inventory of cleaning supplies and equipment. Executes special cleaning tasks as requested, beyond routine daily cleaning duties. Stays informed about standards for the use, handling, and disposal of cleaning chemicals. Supports the work request system's administrative functions related to cleaning tasks.
- Administration: Processes monthly requests for cleaning supplies. Approves bi-weekly time sheets for all applicable custodians. Attends seminars and other courses of study designed to improve job performance. Complies with departmental and college policies and procedures. Schedules all vacation and absence time off for their team. Schedules appropriate staffing for major events such as ReUnion, Commencement, Trustees, etc.
Qualifications:
- High school diploma or equivalent.
- A minimum of three years of custodial experience. A minimum of three years of supervisory experience within a custodial environment is preferred.
- Ability to work a flexible schedule, including evenings, weekends, and special events.
- Thorough knowledge of cleaning chemicals, proper handling, and disposal procedures.
- Must have a valid New York State Driver's License with a clean driving record.
- Strong organizational and leadership skills.
- Excellent communication and interpersonal abilities.
- Physical requirements: Ability to perform physical tasks for extended periods, including standing, walking, and bending, as well as the capability to lift, carry, and move objects weighing up to 50 pounds regularly.
- The ability to foster and enhance a thriving, diverse, inclusive, and culturally vibrant community, while promoting a sense of belonging among students, faculty and staff colleagues, and alumni.
We are committed to recruiting diverse and excellent faculty and staff colleagues, and we recognize that successful candidates may come from a range of backgrounds. We know some job candidates may believe they need to meet every qualification listed in the position description, in particular the preferred qualifications. We encourage you to apply, even if you do not meet every one of the listed preferred qualifications.
Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.
Compensation
The rate for this position is $19.00 per hour. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
We offer exceptional benefits including:
- Generous Vacation, Sick and Personal Time
- Winter and Summer Recess Break in Addition to Paid Holidays
- Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
- Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
- Employee Scholarships toward Certifications, Seminars, Training and Professional Development
- Pre and Post Tax participation in a 403(b) Retirement Plan
- Salary Continuation Program in the event of Disability
- Tuition Assistance Program for Employee, Spouse and/or Dependents
Accommodations
If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.
Diversity at Union College
Union College is an equal-opportunity employer and is strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social, and cultural opportunities to facilitate the integrated academic, social, and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin, and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities who request such accommodations.
Non-Discrimination Policy
Union College will not discriminate in the recruitment or selection of faculty and employees, or in any other area of employment, on the basis of age, sex, race, national origin, religion, religious belief, disability, sexual orientation, gender identity or expression, and veteran status. In this regard, opportunities for advancement will be made available without bias. The College is also subject to state and federal laws and supports efforts to attract and retain fully qualified women and other minority group members for faculty and other positions. Union College will comply with the letter and intent of all State and Federal laws and applicable orders pursuant to Equal Employment Opportunity and Affirmative Action.
Union College
Officially chartered in 1795, Union College is the fifth-oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem-solving requires breadth across humanities, arts, social sciences, science, and engineering.
- Full Time
- Immediately
- Schenectady, NY 12308
- 6/17/24
![Veterans Wanted! Veterans Wanted!](https://rhw-static-assets.s3.amazonaws.com/images/vhw-flag-v2.png)
Director of Equal Opportunity and Title IX Coordinator
Pay Status and Classification: Exempt, full-time
Supervisor: Vice President and Chief of Staff
Position Purpose: Under general direction by the Vice President and Chief of Staff, Office of the President, works collaboratively with various departments, including Student Affairs, Human Resources, Academic Affairs, Campus Safety and the Chief Diversity Officer to ensure the College’s adherence to Title IX of the Education Amendments of 1972, the Violence Against Women Act (VAWA) Amendments to the Clery Act, New York State Education Law Article 129-B, and other federal and state laws governing gender-based misconduct, discrimination, harassment and equal opportunity. Plays a pivotal role in fostering and securing a nurturing environment conducive to academic and personal growth of all College community members.
Essential Responsibilities and Duties:
- Compliance: Facilitates compliance with all procedures, requirements and timeframes outlined in the College’s Title IX Policy, Gender-based Misconduct Policy, and the Policy Prohibiting Discrimination, Harassment and Retaliation in Employment. Leads an effort to review and revise policies in response to changes in governing laws, regulations, and guidance. Reviews and compiles reports in compliance with federal and state law and to identify and address any patterns or systemic problems of reports of harassment and misconduct within the College community. Completes annual assessment report of progress to goals.
- Process Oversight: Oversees and coordinates investigations, responses, and resolutions to complaints under the Title IX Policy, the Gender-based Misconduct Policy, and the Policy Prohibiting Discrimination, Harassment and Retaliation in Employment. Assures that investigation and resolution processes are conducted in a fair, timely, impartial, respectful, and thorough manner.
- Collaboration & Partnership: Collaborates with colleagues in Student Affairs and Human Resources to identify topics, design and deliver student and employee training including compliance content training (e.g. NCAA Title IX requirements, new student orientation requirements, student training pursuant to New York Education Law Article 129-B, etc.). Coordinates with local organizations and service providers to ensure our community members have access to confidential resources. Manages partnerships with other external agencies with which the College has a partnership in executing its responsibilities under Title IX and other applicable laws and regulations.
- Supervision: Selects, trains, assigns and oversees designated roles including Deputy Title IX Coordinators, investigators, adjudication panel members, appellate panel members and advisors; ensures all are adequately trained in compliance with federal and New York State law.
Qualifications:
- A Master’s degree in a related field such as human resources, law, social justice, higher education administration or a relevant discipline and/or a Juris Doctorate, and a minimum of three years of experience in equal opportunity compliance, Title IX administration, or a related field, preferably in a higher education or nonprofit organizational setting.
- Extensive experience working on compliance with Title IX, Title VII, ADA, Age Discrimination in Employment Act, Section 504 and related regulatory requirements.
- Certification and/or training as required by federal and New York State law to serve in the position, or ability to obtain such certification and training prior to commencement of employment.
- Demonstrated expertise in federal and state laws and regulations pertaining to equal opportunity, affirmative action, discrimination and harassment, including comprehensive knowledge of Title VII, Title IX, the Clery Act, New York State Education Law Article 129-B or similar state laws, and related guidance from the United States Department of Education and applicable state authorities.
- Ability to work outside of regular business hours when necessary.
- Demonstrated understanding and sensitivity towards experiences and expressions of trauma caused by sexual violence, discrimination and harassment.
- Strong presentation skills with an emphasis on education and training for a variety of constituencies.
- Experience conducting and/or overseeing investigations into allegations of discrimination, harassment, or sexual misconduct, and familiarity with principles of procedural fairness and due process.
- Excellent interpersonal, communication, and conflict resolution skills, with the ability to interact effectively with individuals from diverse backgrounds and perspectives.
- Able to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.
We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.
Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.
Compensation
The annual salary range this position is $115,000.00 - $123,000.00. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
We offer exceptional benefits including:
- Generous Vacation, Sick and Personal Time
- Winter Recess Break in Addition to Paid Holidays
- Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
- Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
- Employee Scholarships toward Certifications, Seminars, Training and Professional Development
- Pre and Post Tax participation in a 403(b) Retirement Plan
- Salary Continuation Program in the event of Disability
- Tuition Assistance Program for Employee, Spouse and/or Dependents
Accommodations
If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.
Diversity at Union College
Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.
Union College
Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering.
- Full Time
- Immediately
- Schenectady, NY 12308
- 6/14/24
![Veterans Wanted! Veterans Wanted!](https://rhw-static-assets.s3.amazonaws.com/images/vhw-flag-v2.png)
Director of Student Conduct & Conflict Resolution
Pay Status and Classification: Exempt, Regular full-time.
Supervisor: Assistant Vice President for Student Affairs, Campus Living & Learning
Position Purpose: Oversees the community standards process and educates campus stakeholders on the values and expectations for living, working, and learning in the Union College community. Responsible for the administration and development of the Union College Code of Student Conduct. Manages institutional risk when processing student conduct cases, conducts training and outreach, provides consultation on student conduct issues, and ensures compliance with applicable laws and regulations. Carries out the mission of Union College and the Division of Student Affairs.
Essential Responsibilities and Duties:
- Student Accountability: Oversees all matters related to the functioning of the non-academic campus conduct system, the maintenance of conduct records, and the management of the contracted conduct system from Maxient. Investigates and ensures timely resolution of all reports of student conduct violations (e.g., interviews; investigations; gathering and assessing evidence; interim support measures; hearings; referrals; preparing confidential reports containing findings; record-keeping; etc.). Receives, processes, investigates, monitors, and reports on bias incident reports involving students. Engages effectively with students in developmentally and educationally focused conversations to address and resolve student conduct matters. Compiles and analyzes data from Maxient and other sources to propose and support initiatives in conduct management. Provides support as needed for Title IX case management, referrals, investigations and hearing boards.
- Conflict Resolution: Offers, where appropriate, alternative forms of dispute resolution. Oversees the provision of conflict resolution services -- including mediation, conflict coaching, restorative practices, and facilitated dialogue -- to students upon request (e.g., meeting with complaining parties and using independent judgment to offer conflict resolution and problem-solving alternatives, when appropriate and applicable).
- Programming: Collaborates with divisional and institutional partners to create and assess an educational programming plan to target key areas of student behavioral concerns, including alcohol use, drug use, sexual misconduct, interpersonal conflict, and safety education. Educates students about their rights and responsibilities through active and passive programming. Monitors student compliance with online education requirements related to Title IX, alcohol & other drugs, and student behavior.
- Staff Development: Uses a distributive model for conduct cases and trains various campus judicial officers. Monitors, trains, and updates judicial officers on all relevant topics, strategies, and techniques in student conduct. Recruits, trains and advises the Student Conduct Committee, Organizational Misconduct Committee, Judicial Hearing Board, and other boards as assigned.
- Student Health and Safety: Monitors students for signs of academic difficulties and/or with other behavioral and developmental issues, intervening and referring to services as needed. Participates in regular professional staff on-call rotation, providing crisis intervention and serving as a resource or referral agent. Participates in Crisis Assessment and Risk Evaluation (CARE) team meetings and provides culturally responsive support to students.
- Administration: Manages the day-to-day functions of the Dean of Students Office, including email response and supervision of the work-study program. Updates and maintains corresponding websites regularly, with proper archiving of code updates. Collaborates with Campus Safety to manage Clery Report requirements. Plans an annual budget in consultation with the assistant vice-president and finance office. Reconciles purchases in a timely fashion and oversees staff use of purchasing cards. Serves on college committees as assigned. Offers to pitch in to help colleagues during crunch times and overlapping deliverables.
Qualifications:
- Master’s degree in Higher Education Administration or related field and 5-7 years of student affairs experience or equivalent, and/or a combination of relevant education, training, certifications, and work experience. Knowledge of residential liberal arts college administration is desirable.
- Demonstrated ability to maintain a thorough understanding of current best practices in the fields of student accountability and an awareness of emerging issues in higher education, student conduct, community building, and student learning.
- Experience with leadership development programs and training, including demonstrated success with the development of educational programming related to risk management, hazing, student conduct, alcohol education, sexual assault prevention, and diversity, equity, inclusion and belonging (DEIB).
- Able to work a flexible schedule, including weekends and evenings.
- Ability to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learning community of students, alumni, faculty, and fellow staff colleagues.
- Able to anticipate, deliver on, and exceed the expectations of those supported and served, including faculty and staff colleagues, students, and prospective students.
- Able to introduce and drive innovation in ways small and large.
- Able to exercise exceptional judgment, ensure strict confidentiality, and demonstrate outstanding professionalism in a range of situations.
- Able to collaborate effectively with colleagues across the College to achieve shared goals and objectives, including fellow executive and administrative assistants.
- Able to identify proactively and pursue relevant learning and professional development opportunities and apply new knowledge, insights, and skills to enhance results.
We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.
Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.
Compensation
The annual salary range this position is $69,00.00 - $73,000.00. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
We offer exceptional benefits including:
- Generous Vacation, Sick and Personal Time
- Winter Recess Break in Addition to Paid Holidays
- Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
- Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
- Employee Scholarships toward Certifications, Seminars, Training and Professional Development
- Pre and Post Tax participation in a 403(b) Retirement Plan
- Salary Continuation Program in the event of Disability
- Tuition Assistance Program for Employee, Spouse and/or Dependents
Accommodations
If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.
Diversity at Union College
Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.
Union College
Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering.
- Full Time
- Immediately
- Schenectady, NY 12308
- 5/30/24
![Veterans Wanted! Veterans Wanted!](https://rhw-static-assets.s3.amazonaws.com/images/vhw-flag-v2.png)
Educational Technology Analyst
About University at Albany:
Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses.
Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks.
Job Description:
Information Technology Services (ITS) at the University at Albany seeks applicants for an Educational Technology Analyst. The successful candidate is responsible for collaborating with colleagues from across campus to deliver and support teaching and learning services, including the integration of the University's new AI+ initiative across the curricula. This position offers a unique opportunity to ensure ITS is providing leading technology in support of the academic mission at one of four University Centers in the State University of New York (SUNY) system.
The Analyst is instrumental in supporting and expanding capabilities in academic and virtual computing environments and integrating data across teaching and learning services. They will also play a key role in helping faculty identify and incorporate emerging AI technologies into their courses. The successful candidate is passionate about using innovative technologies to advance teaching and learning activities, has strong technical acumen, and excellent communication and interpersonal skills. They are confident working with diverse audiences, including faculty, technical colleagues, service teams, and campus stakeholders.
The Analyst is self-motivated and effective working under limited supervision, both independently and as a team member. They are expected to make decisions and recommendations consistent with ITS standards and practices, represent the organization in a professional manner, and serve as a subject matter expert in the continuous improvement of technologies supporting teaching and learning services.
Primary Responsibilities:
Design and implement new teaching and learning service offerings and solutions:
- Work directly with faculty to understand the specific technical needs of individual courses.
- Lead and contribute to design teams that translate course needs into technical solution designs, including documentation as needed.
- Lead and contribute to project teams to implement designed solutions, including technical and documentation needs.
- Operationalize technical implementations for faculty and student use.
- Lead ITS activities in support and continuous improvement of existing and emerging academic computing and virtual learning environments.
- Communicate clearly and concisely in person, in writing and within documentation.
Focus on AI:
- Work on the service team that onboards and supports faculty as they incorporate AI systems into their curricula across a wide range of disciplines.
- Develop expertise with AI computer and storage resources available for use in courses.
- Communicate AI capabilities effectively to faculty in a variety of digital and in-person forums.
Additional Responsibilities:
- Serve as escalation support for a variety of teaching and learning IT systems.
- Monitor issues and problems across UAlbany classrooms, labs, and virtual spaces. Identify patterns in need of comprehensive attention and proactively engage with faculty to ensure excellent service delivery.
- Work collaboratively with others to plan service roadmaps, schedules, and forecast expenses for continuous advancement and cyclical replacement of computers and AV technologies for hundreds of classrooms and labs on multiple campuses, as well as virtual spaces.
- Be available to provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation.
Requirements:
Minimum Qualifications:
- A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization.
- 3 years professional experience maintaining virtual environments, content management systems and SaaS delivered solutions.
- 1 year experience directly working with instructors to support use of technology for teaching.
- Applicants must demonstrate knowledge of AI concepts, including machine learning, natural language processing, and computer vision.
- Applicants must demonstrate fluency with computing skills, including Microsoft 365 applications and collaboration tools such as Zoom and/or MS Teams.
- Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
- Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.
Preferred Qualifications
- A master's degree or advanced certification(s) in a relevant discipline (computer science, data science, instructional systems design, informatics) from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization.
- 2 years professional experience with SaaS delivery models in education.
- 2 years professional experience with AI applications in education.
- Demonstrated experience with operations or administration of digital learning environment solutions, including LTI, API, and data integrations.
- Demonstrated knowledge of varied desktop operating systems.
- Awareness of electronic and IT accessibility standards (web content, digital content, learning spaces). Professional certifications in ITIL or Project Management trades.
Additional Information:
Professional Rank and Salary Grade: Senior Programmer/Analyst, SL4, $80,000-$85,000
Special Notes: Visa sponsorship is not available for this position. This position has potential for telecommuting up to 50%.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml
Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER
Please apply online via https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=176933
Application Instructions:
Applicants MUST submit the following documents:
- Resume
- Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
- List of 3 professional references with e-mail addresses and telephone numbers
Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).
A review of applications will start on June 28, 2024 and the search will remain open until the position is filled
- Full Time
- Immediately
- Albany, NY 12222
- 6/20/24