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Job Details
POSITION OVERVIEW
Residential Youth Counselor
Starting Rate for this role is $20.00/hour
A valid, clean driver's license is required
$1,500 Sign on Bonus for Full-time
**will be1/3 in the pay period following 30 days of employment, 1/3 will be paid at 6 months and the remainder will be paid following 1 year of employment, provided you are still fulltime**
As a Residential Youth Counselor, you will provide daily therapeutic care and programming according to agency policy and governing bodies' (DSS, OMH, JCAHO, etc.) requirements for elementary aged children.. You will work on-site on our Albany campus and will report to the Residential Supervisor.
Responsibilities:
1:1 Residential Counselor
Provide for the physical and psychological needs of clients, including physical safety, hygiene, clothing, food, cooking, medical care, and providing a reliable and nurturing environment.
You will follow an individual youth’s 1:1 expectations plan, ICMP, and any safety plans in place.
Engage the youth in activities and conversation that are age appropriate and at the appropriate developmental level.
Document in writing a summary of each shift.
Learn the history and specific issues associated with the youth who requires 1:1; will learn how to safely manage any crisis.
Transport 1:1 client for medical, mental health, and other essential needs.
RC1
You will must be able to work within trauma informed framework of program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth.
Engage and form positive relationship with all youth served.
Complete all mandatory trainings according to programmatic guidelines.
Display basic competency in TCI techniques.
Follow outlined program routines, therapeutic plans of youth, and program rules and protocols.
Work as part of a team including colleague residential counselors, clinicians, on line oncall, supervisors, and other administrative and functional support staff.
Maintain respectful and appropriate communication with internal and external customers, including county workers, medical staff, parents etc.
Complete and maintain documentation to meet programmatic and regulatory standards.
Transport clients for medical, mental health, and other essential needs.
RC2
All of the above plus the following:
You will facilitate groups/coached visitation, understanding and applying curriculum and appropriate practice models, i.e. DBT, SAY, etc.
Take on specific leadership responsibilities for dorm/cottage, including coordinating activities, participating in program-wide committee.
Must have the ability, skill, and knowledge to take a lead role in a team.
Form positive relationships with more challenging youth and families.
RC3
All of the above plus the following:
Display critical thinking and problem solving skills related to residential program needs.
Display good judgment and decision making related to all program routines, therapeutic plans of youth, and program rules and protocols.
Lead, delegate, and plan work for other team members.
Requirements and Education:
HS Diploma or GED is required.
Experience working with emotionally disturbed population.
NYS drivers license with less than 6 points on license.
Must pass the required physical.
Must be able to complete TCI training.
Benefits
Health care package: medical, dental, and vision
Tuition reimbursement
Paid time off
Holiday Pay
401 (K) plan
Life Insurance
Loan repayment assistance
Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
- Full Time
- Immediately
- Albany, NY 12208
- 5/29/24
Job Details
Description
As a per diem Preschool Teacher Aide - Substitute, you will work with teachers in the management of a preschool classroom by providing quality care to ages 3-5 following Agency philosophy, program performance standards and curriculum guidelines. You will report to the Preschool Supervising Teacher and you will work onsite.
Responsibilities:
- Use daily routines and observations to meet the strengths and needs of children
- Work as a team member to facilitate the programs curriculum, procedures and philosophy.
- Assist in the implementation of weekly program plans.
- Help establish a safe environment and a positive emotional tone that is supportive of the individual childs feelings by interacting with them in a supportive way.
- Maintain a welcoming atmosphere to encourage and facilitate ongoing parent participation and involvement.
- Participate in staff training according to program staff training plan and policies.
- Report any suspected injuries immediately to classroom staff.
- Learn and apply the program curricula to each child.
- Maintain punctuality in all interactions with children, parents, coworkers and volunteers.
- Interact positively with and provide choices to children during meal and nap times.
- Care for program equipment and supplies safely and cost-effectively.
- Assist in classroom cleanup and follow universal precautions daily.
- Assist children in transitioning during day when needed.
- Assist children in safely exiting from Center during fire drills and any hazardous situations.
- Adhere to agency and program standards regarding child and families confidentiality and maintain appropriate professional boundaries.
Requirements and Education:
- High school diploma
- Demonstrated knowledge and skill in preschool preferred
- Good verbal and written communication skills
Benefits
- Sick Leave
- EAP
- 401 (K) plan
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Immediately
- Schenectady, NY 12304
- 5/28/24
Job Details
Description
As an Early Head Start Teacher Aide-substitute , you will work with Teachers in the management of Early Head Start classrooms by providing quality infant-toddler care in accordance with Agency philosophy, program performance standards and curriculum guidelines. You will report to an Early Head Start Enrollment Specialist & Supervising Teacher and you will work onsite.
Responsibilities:
- Use daily routines and observations to meet the strengths and needs of children.
- Work as a team member to facilitate the programs curriculum, procedures and philosophy.
- Help establish a safe environment and a positive emotional tone that is supportive of the individual childs feelings by interacting with them in a supportive way.
- Maintain a welcoming atmosphere to encourage and facilitate ongoing parent participation and involvement.
- Participate in staff training according to program staff training plan and policies.
- Report any suspected injuries immediately to classroom staff.
- Interact positively with and provide choices to children throughout the day.
- Assist in classroom cleanup and follow universal precautions daily.
- Assist children in safely exiting from Center during fire drills and any hazardous situations.
- Adhere to agency and program standards regarding child and families confidentiality and maintain appropriate professional boundaries.
Requirements and Education:
- High school diploma
- Demonstrated knowledge and skill with infants and toddlers preferred
- Good verbal and written communication skills
- Must be able to lift 25 pounds or more.
- Must be available between 7am and 5 pm
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
- Immediately
- Schenectady, NY 12304
- 5/26/24
Job Details
Description
$19 - $20 per hour, HS Diploma or GED along with a valid NYS Driver's License is Required.
Respite Workers Needed in Albany for Youth in care.
Per Diem (As Needed) Shift
As a Respite Worker for the Permanency Resource Center, you will provide respite services to youth in adoptive, guardianship and kinship families. Respite may also be available to families as part of the service plan and can occur at parent support groups or other PRC events and will be designed to be consistent with the children's needs and interests. Outings or activities with individual youth will be coordinated with the supervisor and parent. Respite provided as part of a group activity at a support group will be designed to allow parents the opportunity to have time separate from their children while they attend a support group. You will report to the Case Manager Supervisor or designated supervisor at the event. You will work onsite with youth in the community.
Responsibilities:
- Provide supervision for youth while parents attend support group.
- Provide respite as assigned to a youth as part of their service plan which can include activities in the community or in the youth’s home if that is the agreed upon plan.
- Participate in family engagement activities to provide added support to youth.
- Co-lead support groups for youth.
- Maintain records including required data collection information according to the program standards and expectations.
Requirements and Education:
- High school diploma or GED with 3 years related experience
- Must be able to communicate effectively and develop positive working relationships
- A valid NYS driver’s license
Benefits
- Sick Leave
- EAP
- 401 (K) plan
- Free training/CEU opportunities
- Mileage reimbursement
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Immediately
- STUYVSNT PLZ, NY 12203
- 5/26/24
Job Details
POSITION OVERVIEW
As a Residential Youth Counselor, you will provide daily therapeutic care and programming according to agency policy and governing bodies' (DSS, OMH, JCAHO, etc.) requirements for elementary aged children.. You will work on-site on our Albany campus and will report to the Residential Supervisor.
Responsibilities:
1:1 Residential Counselor
Provide for the physical and psychological needs of clients, including physical safety, hygiene, clothing, food, cooking, medical care, and providing a reliable and nurturing environment.
You will follow an individual youth’s 1:1 expectations plan, ICMP, and any safety plans in place.
Engage the youth in activities and conversation that are age appropriate and at the appropriate developmental level.
Document in writing a summary of each shift.
Learn the history and specific issues associated with the youth who requires 1:1; will learn how to safely manage any crisis.
Transport 1:1 client for medical, mental health, and other essential needs.
RC1
You will must be able to work within trauma informed framework of program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth.
Engage and form positive relationship with all youth served.
Complete all mandatory trainings according to programmatic guidelines.
Display basic competency in TCI techniques.
Follow outlined program routines, therapeutic plans of youth, and program rules and protocols.
Work as part of a team including colleague residential counselors, clinicians, on line oncall, supervisors, and other administrative and functional support staff.
Maintain respectful and appropriate communication with internal and external customers, including county workers, medical staff, parents etc.
Complete and maintain documentation to meet programmatic and regulatory standards.
Transport clients for medical, mental health, and other essential needs.
RC2
All of the above plus the following:
You will facilitate groups/coached visitation, understanding and applying curriculum and appropriate practice models, i.e. DBT, SAY, etc.
Take on specific leadership responsibilities for dorm/cottage, including coordinating activities, participating in program-wide committee.
Must have the ability, skill, and knowledge to take a lead role in a team.
Form positive relationships with more challenging youth and families.
RC3
All of the above plus the following:
Display critical thinking and problem solving skills related to residential program needs.
Display good judgment and decision making related to all program routines, therapeutic plans of youth, and program rules and protocols.
Lead, delegate, and plan work for other team members.
Requirements and Education:
HS Diploma or GED is required.
Experience working with emotionally disturbed population.
NYS drivers license with less than 6 points on license.
Must pass the required physical.
Must be able to complete TCI training.
Benefits
Health care package: medical, dental, and vision
Tuition reimbursement
Paid time off
Holiday Pay
401 (K) plan
Life Insurance
Loan repayment assistance
Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
- Full Time
- Immediately
- Albany, NY 12208
- 5/25/24
Who we are | Why Rensselaer? Join Rensselaer Polytechnic Institute's dynamic global community of changemaker including some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and IBM's Quantum System - the first university-based quantum computer in the world. Are you ready to change the world? Apply now! |
Job Summary | The Client Support Analyst III provides support and maintenance of complex client technology, software, and services for the Rensselaer community. The Client Support Analyst III works closely with other IT staff to provide training and helps to develop and mentor other analysts |
Minimum Qualifications |
|
Minimum Knowledge, Skills, and Abilities |
|
Shift | Business Hours: Monday - Friday |
Travel | No travel |
Driving | No Driving |
Starting Salary/Rate | Expected hiring range: $60,000 – $64,500 Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Application instructions | Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu. |
Job Posted Date | Applications will be accepted until the position is filled. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer. |
- Full Time
- Immediately
- Troy, NY
- 5/28/24
Professional Development Coordinator (R24-26)
“Employment is with The Research Foundation for The State University of New York, a private, nonprofit, educational corporation that administers sponsored program activity for the University at Albany.”
Description of Duties (This is a brief summary of the hiring department and the duties of the role):
The Professional Development Coordinator will be responsible for coordinating training related aspects of the Public Health Infrastructure project with the NYSDOH, including assuring that the deliverables are met on time and within budget. The coordinator will also serve as a member of the Center for Public Health Education team in overall planning an organizational improvement.
Minimum Qualifications (Both measurable and soft skill requirements):
- Bachelor’s degree from a college or university accredited by a U.S. Department of Education or internationally recognized accrediting organization in a health profession, nursing, health education, public health, human services, social work, adult education, or related field
- Minimum of 3 years of professional experience in the coordination of a public health or human services based training and professional development program
- Experience implementing a training plan or timeline.
- Experience working with a team of professionals to accomplish project-based deliverables
- Demonstrated ability to manage multiple projects.
- Evidence of organizational skills and strong attention to detail
- Excellent interpersonal, oral, and written communication skills
- Experience working with state agencies
- Ability to relate effectively to people from diverse backgrounds, including an understanding and respect for group/social differences (e.g., race/ethnicity, class, gender, sexual orientation, country of origin, and ability as well as cultural, political, religious, or other affiliations) and individual differences (e.g., personality, prior knowledge, and life experiences)
- Proficiency MS Word, PowerPoint, Excel, Outlook.
The following minimum qualifications must be listed on every job post per ODI:
- Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
- Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.
Preferred Qualifications:
- Graduate degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization in a health profession, nursing, health education, public health, human services, social work, adult education, or related field.
- Minimum of 5 years of professional experience in the coordination of a public health or human services based training and professional development program
- Experience producing webinars
- Certified (or Master Certified) Health Education Specialist
- Experience developing training curricula
- Experience delivering training to public health and/or health care professionals
- Demonstrated knowledge of adult learning principles/theory
- Professional staff supervision experience
Persons interested in the above position should submit a resume, three work-related references, along with a letter of application. To apply go to :http://rfhr.interviewexchange.com/jobofferdetails.jsp?JOBID=177117
Federal law and regulations require notice to all prospective employees regarding crimes that have occurred on campus in the current three-year period. Please refer to the following website for the complete Annual Security Report (“Clery Report”): http://police.albany.edu/ASR.shtml
As an Equal Opportunity / Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex, pregnancy-related conditions, reproductive health decisions, childbirth or related medical conditions, sexual orientation, gender identity or expression, transgender status, age, national origin or ancestry, marital status, familial status, citizenship, physical and mental disability, prior arrest or conviction record, genetic characteristics/genetic information, predisposition or carrier status, domestic violence victim status, military status or service, veteran status, or any other characteristics protected under federal, state or local law.
The Research Foundation for The State University of New York exceptional benefits, such as healthcare, dental, vision, retirement plans, competitive pay, generous paid time off, tuition waiver program through SUNY, life insurance and long-term disability insurance. The University at Albany offers a variety of performing arts, world class libraries, and competitive sporting events.
- Full Time
- Review of Applications Immediately
- $60,000 - $75,000 Year
- Albany, NY 12207
- 5/29/24
Director of Advancement Information Services
Pay Status and Classification: Exempt, Regular full-time. This position is eligible for a hybrid work schedule.
Supervisor: Vice President for College Relations
Position Purpose: Plays a pivotal role within the College Relations department, responsible for overseeing the efficient utilization and maintenance of the constituent management system. Provides leadership in system implementations, conversions, and upgrades, ensuring seamless operations to support fundraising and engagement efforts. Leads a team dedicated to data governance and advancement services, contributing to the strategic alignment and success of College Relations (CR).
Essential Responsibilities and Duties:
- Reporting and Analytics: Designs and implements a robust structure for data analytics, dashboards, and reporting. Facilitates informed decision-making. Ensures data integrity while identifying donor trends. Collaborates with the Director of Operations on prospect management metrics. Facilitates accurate and timely completion of external surveys.
- Software Management and Innovation: Serves as the steward of the division’s customer relationship management system (CRM), overseeing its effective utilization. Serves as the project manager for the anticipated CRM migration starting in fiscal year 2024-2025. Develops comprehensive training materials, workshops, and documentation to empower divisional staff in maximizing the CRM's capabilities and fostering innovation in advancement practices.
- Data Governance and Compliance: Ensures strict adherence to fundraising regulations, policies, and best practices to uphold the accuracy, integrity, and security of constituent data. Manages gift, pledge, and receipt processes in compliance with internal revenue service, financial accounting standards regulations, payment card industry security council, the council for advancement and support of education guidelines, and auditors' requirements.
- Strategic Alignment: Acts as the primary liaison for College Relations with Finance and Information Technology Services (ITS) to foster collaboration and ensure strategic alignment. Including working closely with Finance on aligning financial reporting periods, fund reconciliations, review of gift processes and controls, and auditing schedules, and working with ITS to ensure CR systems operate effectively and met all data security requirements and ensure
- Staff Management: Promotes a culture of excellence, teamwork, and collaboration among staff, providing clear direction, setting priorities, and fostering a supportive environment for professional growth. Establishes and monitors well-defined, measurable goals for each team member, offering guidance, support, and professional development resources to enhance their effectiveness and achieve organizational objectives.
- Budgeting: Prepares a fiscal year budget in partnership with the Office of the VP for College Relations. Reviews and approves expenditures, consulting with Finance and other authorities as appropriate.
Qualifications:
- Bachelor’s degree and a minimum of seven years of progressive experience in higher education advancement, with a strong understanding of fundraising principles and practices, or a combination of relevant education, training, certifications, and/or work experience. An Advanced degree in information management, data science, or a related field is preferred.
- Proficiency in system administration, networking, relational databases, programming, and documentation techniques.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Preferred expertise with Ellucian by Colleague and Salesforce technology, preferably including experience with CRM migration projects.
- Exceptional leadership, judgment, and decision-making skills, with a proven ability to introduce and drive innovation in ways large and small through effective project management.
- Able to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.
- Dedication to philanthropic support of higher education and alignment with the values and mission of the institution.
- Proactive approach to identifying and pursuing relevant learning and professional development opportunities to enhance organizational outcomes.
We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.
Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.
Compensation
The annual salary range this position is $100,000 - $115,000. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
We offer exceptional benefits including:
- Generous Vacation, Sick and Personal Time
- Winter Recess Break in Addition to Paid Holidays
- Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
- Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
- Employee Scholarships toward Certifications, Seminars, Training and Professional Development
- Pre and Post Tax participation in a 403(b) Retirement Plan
- Salary Continuation Program in the event of Disability
- Tuition Assistance Program for Employee, Spouse and/or Dependents
Accommodations
If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.
Diversity at Union College
Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.
Union College
Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering.
- Full Time
- Immediately
- Schenectady, NY 12308
- 5/13/24
Director of User Services
Pay Status and Classification: Exempt, Regular full-time. This is an 12-month position. This position is eligible for a hybrid work schedule.
Supervisor: Chief Information Officer
Position Purpose: Manages the Client Services and Learning Environments team, handling both personnel and financial aspects. Leads support for students, faculty, and staff by evaluating technical issues and collaborating with ITS (Information Technology Services) peers to implement effective solutions. Directly oversees Tier 1 and Tier 2 Client Services teams (including ITS Help Desk and Learning Environments), managing training, staffing, and performance assessment. Additionally, responsible for the equipment lifecycle replacement workflow, encompassing standards definition, procurement, setup, and distribution.
Essential Responsibilities and Duties:
- Team Management and Leadership: Recruits, manages, trains, and mentors Client Services and Learning Environments teams. Evaluates team performance and develops and implements processes for improvement. Manages assigned ITS resources for implementation and support.
- Strategic Planning and Developments: Directs projects to analyze and recommend new technologies. Contributes to ITS management team for standards and policies development. Maintains up-to-date knowledge of complex computing environments and emerging technologies.
- Collaboration and Communication: Fosters knowledge-sharing and open communication within ITS groups. Communicates and collaborates with students, faculty, and staff, for technology solutions. Represents the college in conferences, seminars, and professional organizations related to user support and technology use. Provides oversight for training and user education programs.
- Equipment Procurement and Vendor Relations: Strategically plans and executes procurement for A/V, computer hardware, and peripherals, ensuring efficient acquisitions. Maintains vendor relationships, negotiating favorable terms and service agreements within budget constraints. Collaborates with stakeholders to identify needs, assess technology, and provide informed purchasing recommendations. Manages inventory, optimizing stock to support client services efficiently. Oversees evaluation of new products aligning with department goals and user needs.
- Event Support and Logistics: Works with the Assistant Director of Learning Environments to ensure responsive and high quality support for electronic classrooms and events being held on the Union College campus, including Zoom webinars. Provides oversight of work with departments to configure/install audio visual (AV) equipment needed in conference rooms or labs.
Qualifications:
- Bachelor's degree required, preferably in Computer Science, Management Information Systems or Business Administration, and a minimum of 5 years of successful management experience in a service-oriented technology environment, and/or a combination of relevant education, training, certifications, and/or work experience. Master’s degree preferred.
- Proficient in Windows and Apple client hardware and operating systems.
- Proven experience implementing performance metrics for operational analysis and decision-making purposes.
- Strong leadership abilities with a focus on coaching and mentoring.
- Demonstrated experience with IT service management, including overseeing a help desk ticketing system; experience with TeamDynamix preferred.
- Excellent interpersonal and communication skills adaptable to diverse student, faculty, and staff clientele.
- Proven ability in strategic planning and organizational skills; experience in project management is a plus.
- Track record of success in a collaborative, team-oriented work environment.
- The ability to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.
- The ability to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.
Preferred Qualifications:
- Certifications from Help Desk Institute (HDI), such as HDI Support Center Team Lead or HDI Support Center Director, along with knowledge of the ITIL framework.
- Comprehensive understanding of the computing environment within academic settings.
We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.
Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.
Compensation
The annual salary range this position is $95,000.00 - $110,000.00. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
We offer exceptional benefits including:
- Generous Vacation, Sick and Personal Time
- Winter Recess Break in Addition to Paid Holidays
- Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
- Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
- Employee Scholarships toward Certifications, Seminars, Training and Professional Development
- Pre and Post Tax participation in a 403(b) Retirement Plan
- Salary Continuation Program in the event of Disability
- Tuition Assistance Program for Employee, Spouse and/or Dependents
Accommodations
If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.
Diversity at Union College
Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.
Union College
Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering.
- Full Time
- Immediately
- Schenectady, NY 12308
- 4/24/24
Associate Director for Fraternity & Sorority Life
Pay Status and Classification: Exempt, Regular full time
Supervisor: Director of Residential Education
Position Purpose: Oversees and directs the operations, vision, and programs for Greek life at Union College by facilitating an environment where members of the Greek community can be challenged and supported in their personal growth, efforts, and experiences. Serves as a trusted advisor to students. Shares responsibility with other Associate Directors for residential student staff processes (such as room selection, recruitment, selection, hiring, training, and ongoing development). Carries out the mission of Union College and the Division of Student Affairs.
This position primarily operates on site and requires in-person presence. Additionally, the role offers the opportunity for optional on-campus housing.
Essential Responsibilities and Duties:
- Greek Community Development & Engagement: Creates a vibrant, welcoming, and inclusive environment for Greek organizations. Manages and supervises the activities of and provides guidance to various National Panhellenic Conference (NPC) sororities, North American Interfraternity Conference (NIC) fraternities, National Pan-Hellenic Council (NPHC) and National Association of Latino Fraternal Organizations (NALFO) organizations as well as local/unaffiliated organizations. Coordinates recruitment/intake and the annual review processes for all student Greek letter organizations. Designs and implements leadership development programs for the Greek community, including programming in the areas of risk management, membership recruitment/intake and education; problem resolution, and community planning.
- Supervision: Supervises the Community Director for Greek Houses. Indirectly supervises Greek house managers and part-time party monitors. Guides and supports the community director and student staff community development efforts, including the implementation of curricular engagement guides and corresponding assessments.
- Student Health and Safety: Monitors and intervenes with students who may be struggling academically and/or with other behavioral and developmental issues. Refers accordingly to services as needed. Participates in regular professional staff on-call rotation, providing crisis intervention and serving as a resource or referral agent. Understands and enforces Code of Student Conduct and other policies regarding behavior, safety, security, health, and other matters in cooperation with the appropriate offices. Serves as a campus judicial hearing officer. Participates in CARE team meetings and provides culturally responsive support to students.
- Collaboration: Builds relationships with alumni, donors, and other stakeholders to advance the Greek Life program and support its mission. Works in collaboration with designated staff in College Relations to interface with fraternity and sorority alumni. Serves as the liaison to national organizations, chapter advisors, and other College departments.
- Administration: Holds regular office hours to address student and staff needs. Manages the budget for the Greek Life department, allocating resources to support programming, events, and operational expenses. Attends campus community events. Serves on college committees as assigned. Assists with administrative office duties. Offers to pitch in to help colleagues during crunch times and overlapping deliverables.
Qualifications:
- Master’s degree in Higher Education Administration or related field and 3-5 years of student affairs experience or equivalent, and/or a combination of relevant education, training, certifications, and/or work experience. Knowledge of residential liberal arts college administration is desirable Knowledge of residential liberal arts college administration is desirable.
- Knowledge of National Panhellenic Conference (NPC) sororities, North American Interfraternity Conference (NIC) fraternities, National Pan-Hellenic Council (NPHC) and National Association of Latino Fraternal Organizations (NALFO) organizations. Membership in an international/national fraternity or sorority is preferred.
- Demonstrated success with the development of educational programming related to risk management, hazing, student conduct, alcohol education, sexual assault prevention, and diversity/equity/inclusion/belonging.
- Experience with leadership development programs and training, including identifying proactively and pursuing relevant learning and professional development opportunities and applying new knowledge, insights, and skills to enhance results.
- Able to work a flexible schedule, including nights and weekends, and participation in the Deans and Directors on-call rotation for crisis intervention.
- Ability to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learning community of students, alumni, faculty, and fellow staff colleagues.
- Able to anticipate, deliver on, and exceed the expectations of those supported and served, including faculty and staff colleagues, students, and prospective students.
- Able to introduce and drive innovation in ways small and large.
- Able to exercise exceptional judgment, ensure strict confidentiality, and demonstrate outstanding professionalism in a range of situations.
- Able to collaborate effectively with colleagues across the College to achieve shared goals and objectives, including fellow executive and administrative assistants.
We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.
Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.
Compensation
The annual salary range this position is $60,000.00 - $62,000.00. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
We offer exceptional benefits including:
- Generous Vacation, Sick and Personal Time
- Winter Recess Break in Addition to Paid Holidays
- Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
- Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
- Employee Scholarships toward Certifications, Seminars, Training and Professional Development
- Pre and Post Tax participation in a 403(b) Retirement Plan
- Salary Continuation Program in the event of Disability
- Tuition Assistance Program for Employee, Spouse and/or Dependents
Accommodations
If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.
Diversity at Union College
Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.
Union College
Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering.
- Full Time
- Immediately
- Schenectady, NY 12308
- 6/17/24